The quality of their work was good. It took longer than expected due to the difficulty of receiving Mercedes parts. This was no fault of Sunnyside Automotive. The shop was very helpful. The only negative was the lack of updates, I had to call them for all information.
My husband took his truck to be fixed there at their mechanic shop. It has been a horrible experience. They lied to us over and over again about when they were going to be starting on the truck. Our truck set at their shop for over a month. In that time we got the run around over and over, with them telling us they were going to work on it and then didn’t. They never contacted us, we always had to call them. Sometimes they would answer, mostly it would go to voicemail. Finally they fixed our truck. Took them 22 days later than what they quoted us. The customer service has been horrible. Then they tried to charge us more than the original quote. We are never returning and neither our any of our friends. Do not recommend this place at all. Stay away!
Easy and painless! Best car buying experience and real people not corporatized robot salesmen that I cant stand. If you need a car from people that will give you a fair deal and be straight up about where all the money goes. Go to Sunnyside if you want a good car and dont like stressful, high pressure, salesmen. 👍👀👌
Great dealer and service center! Honest and fast repair! Well be back. Thanks!
I had a busted front differential, I had it towed in, Sunnyside Automotive diagnosed it to make sure that was the issue, gave me a fair estimate, and as soon as they were able to, fixed it up ship shape in no time at all! I really appreciate this amazing team! I give them 10/10 if possible, but 5/5 is basically them same. They met any and all of my concerns. Keep it up team! I will continue to see them for all my car needs. They not only work on and repair cars, they sell them too. Sunnyside Automotive you guys/ gals rock!
This was my first car buying experience from a dealer. I have always bought cars in cash, private party. Both Jamie and Stephanie were a pleasure to work with. They worked to get me financing, didnt pressure me into anything and provided me with excellent customer service. I suspect this car is going to last me a long time...but if I find myself in need of another car in the future, I know exactly where Ill be going. Im looking forward to using them as my go-to shop for repairs as well. Great job Sunnyside Auto.
*DO NOT GO HERE* One of the worst experiences dealing with mechanics. They scheduled me for a Monday to look at my brakes. They didnt touch it till i called Thursday that week and told me it needs a new master cylinder and would call me first thing that next morning. That they understand why I would be frustrated and I promise to have it fixed by tommorow. *shocker* They never called. I called that afternoon for them to tell me they changed there mind and that they dont know whats wrong with the brakes. It might be the master cylinder. So if I want them to fix that they might have parts by Monday. These people are a bunch of liars with maybe one person that actually cares about the customers. DO NOT GO HERE!!!!
Nice small dealership. Few choices but priced well for most budgets compared to other places. Nice polite intelligent staff
Great people! Got a car from here. They helped us get something in our price range. Car was even cleaned before taking it off the lot. Absolutely love the car!
Service was great. Ill be back.
Great people, great service. If youre looking to buy a used vehicle I would highly recommend Sunnyside automotive because they go through each vehicle top to bottom front to back and make sure it is a good mechanically sound vehicle.
Jamie is very helpful. Good place to buy or sell a car
Nice people to do business with. Friendly and efficient, and even the other customers were interesting to chat with and we parted good friends
The best shop ever! Jerome is awesome at detailing. My car is new again. Wow!! Better than I even thought possible! Thank you so much!! WOW.
I went in on Saturday and jaimie was amazing. He went above and beyond to help me and make sure I was able to leave w a car that day. I would highly recommend going here to anyone, it was low stress and very rewarding experience.
Jamie, is a great fello. We test drove a couple of potential winners, but the Qwest continues. We may be back soon, who knows.
As far as Im concerned this guys does good service and they work with you and they have a garage to take your vehicle to get fixed
Just bought a vehicle from them and they were extremely pleasant to deal with. No hassle just a hey let us know if you have any questions approach. A very nice way to do business. Would come back again.
They worked hard for our business. Stephanie was incredible to work with. I highly recommend them.
I visited this place on a couple occasions worked out a somewhat of an arrangement with the person who worked there and was told how much to bring back for a down payment I was a little bit short so I came back when I had the rest of the money for the down payment and once again had to deal with someone else cuz the person I dealt with the first time wasnt there and got told that my down payment wasnt enough that they needed even more so I felt jerked around and didnt go back just another typical used car dealership with typical used car dealership bullcrap
Great customer service!! I just bought a used SUV from this place. They were very easy to work with and quick with the paperwork. 35 miles into my drive home (2 hours away) the car died, alternator went out. Sunnyside quickly called me when they found out about the issue, they paid for the tow, and they fixed the issue as quickly as they could with no additional fee to me. They also had staff member drive my car and met me half way home so I wouldnt have to do the long drive again. Thank you so much for all you did. We will be coming back to get another car when my son starts driving this year.
Took my Honda to get detailed, they did an amazing job!! Got out the stains and car looked better then the day I bought it. Will be taking all our cars to be detailed here.
The AC went out in my Honda Odyssey. They fixed the compressor, but the next day the compressor they put in failed. It was a long, expensive ordeal, but they worked with me on it and I am very happy with how everything worked out. I really like that they stand by their work and they are honest. Sunnyside auto does good work.
Sold my sister a pickup when she brought it home it started overheating. Took it back in and they were nice looked at it but were gonna charge her to fix it. I personally am disappointed thats not how you should do business any person with minimal experience could have seen there was a problem you dont sell cars as good condition to people who have none when you know there is a problem i believe its called fraud.
Bob at the service counter knows his stuff. Their fast with a friendly staff. I will always drive out of my for that team to work on my car. They back their work and their word. And always buy their parts from a local trusting supplier.
As I’m a first time car buyer with not so great credit, they made things so easy for me! Super friendly staff and so helpful. They helped walk me through everything, and I am super happy with my purchase!
This place is awesome. They do mechanic work, sale cars and detail cars. The employees are super friendly and very fun to be around. As a matter of fact this place was so fun I want to hang out with them everyday. I highly recommend this establishment for all your car needs.
Went into see trade value for a vehicle and I know its worth more than what they were offering dont go here if your looking for a vehicle
Sunnyside Auto is amazing. Bob in the service department is so professional and knowledgeable and helps schedule appointments with ease. Their technicians and mechanics are so knowledgeable as well. They get in and diagnosis the problem super quick. They provide information for all the different ways to repair any problem. Super helpful and friendly.
They did a fantastic job detailing my car. I practically live in my car due to my job and it feels brand new again. Extremely professional crew who take pride in their work.
Just drove up from St George to purchase truck I saw online. Super knowledgeable and Friendly. Vehicle exceeded my expectations thank you for being honest and selling at such a great price. Smoothest purchase ever.
Absolutely impressed with Sunnyside automotive! Kent, the sales manager was so nice to us and very informative as well as professional. My husband and I felt like family. We bought a new truck at a killer deal! He let us take the truck out for the afternoon to see if it was a good fit. We couldn’t recommend this place enough! Everything went so smoothly!
Sunnyside service department is legit! They do great work and they treat their customers like family. I recommend them for all of your service needs from routine oil changes to repairs.
My husband and I took forever deciding which vehicle was right for us. Sunnyside and their employees were very helpful, patient, responsive and efficient. Im so thankful for their service. We just bought our third vehicle from them. You will be happy you bought your next vehicle from them.
I went in a few months ago and purchased a 2001 Ford Explorer Sport. My son came with me and co signed on the loan as he is going to be the owner. Since he has ghost credit I offered to help him get the vehicle. The sales manager was really helpful and he patiently sat there with us and happily answered our questions.He was so great that my sons girlfriend came in and purchased an Impala from Sunnyside Automotive as well. Now I am looking for a vehicle for myself and I have no doubt where Ill be returning to.
Sunnyside Auto never disappoints! I have worked with Dave numerous times and you can always trust him as they operate the business with integrity. The service department really knows how to take care of their customers.
These guys were great! They gave us a fantastic deal on a vehicle and took a trade in of my beater. Highly recommended for anyone looking for a new ride.
I come here for all of my maintenance and detailing! I also sold my car on consignment and bought a new-to-me car here that I LOVE! Everyone is very knowledgeable and helpful.
Kent listened to our needs and was able to go out and find a vehicle for us. He was always prompt communicating with me about the car options that were available. When the decision was made to purchase the car he handled everything for us and made the process very comfortable. I was also able to sell a vehicle on consignment. Kent helped me with pricing and was able to get the vehicle sold quickly. The process was easy, low stress, and made the process of buying and selling a vehicle easy and comfortable. I certainly plan to work with Kent and Sunnyside auto again with future car needs.
The staff at Sunnyside Automotive were so nice and very helpful. We didnt feel pressured at all. They took great care of us and I recommend them to anybody in search of a good used vehicle.Thanks again!
Bob and staff are easy to work with and very knowledgeable of vehicles. Great place to buy cars from or get a car worked on. Highly recommended.
They are Amazing! They listen to your wants and needs and put you in a car. They make sure you understand and if you have questions. They make sure the fit is right for you! I would recommend them to anyone!
My experience here was absolutely outstanding. You can tell these guys know their stuff and genuinely care about their customers. Jerome and Willie did an excellent job detailing my Land Rover, the attention to detail is top notch. The rest of the crew was awesome! We got to visit a bit with Kent, Dave, Andrew, Jerry, Jason (and some I am sure I’m missing) and wow I’m so impressed with the kindness and joy that exudes from them. I’ve been around tons of auto shops/car dealerships in my life and this one and their people stand out as a true gem. Do not hesitate to visit them.
Kent was very friendly and helpful. Service was fast and exceptional. Would highly recommend visiting if your looking for a new car or even a simple oil change!
This place is awesome! Very helpful to get you what you want. Purchased 2 vehicles from them an couldnt be happier! They gave me an excellent trade price for my truck and got me into the vehicle I wanted!
Just moved to Idaho Falls and was looking for a vehicle. Not only did I find a car for a great price but the service was amazing. They helped me every step of the way and answered any questions I had without hesitation. Great service from the mechanics and from the sales team!
Overall a great experience! They were really nice to work with and very patient with us. Thanks for your help with buying and fixing up our new car. :)
These guys bent over backwards for us. My vehicle had been stolen and totalled. I need a vehicle cheap asap and was strapped for money with the situation. You cant go wrong with these guys!!! They are awesome.
I have been a customer of Sunnyside Automotive for many years. We have used many of their services: Ive purchased 3 cars from them, used their car detail service, multiple oil changes, and when necessary brought my cars in for repair. I have always been appreciative of the way they have taken care of me, and how I know I can trust them. Good example was yesterday. I found some white residue in my oil pan, and was concerned I was going to need a major repair. I stated as such, and Tom eased my concern by stating that it wasnt uncommon for me to find that residue on the model of car that I have, and there is a good chance there isnt anything wrong. They ran their testing on the car, and did not find any issues! I wouldnt have known the difference, and they could have easily told me I needed to pay for a repair and would have gone forward with it. But they were honest with me and got me out the door in no time. I will always do business with Sunnyside Automotive!
Customer service is excellent
Looking for a new truck and I am really picky. Kent is the man - working hard to find me what I want/need. Beyond knowledgable. Best small town outfit to work with.
I got an amazing car just right for my family and an unbelievable price! Super fast, friendly and helpful customer service. Definitely recommend!!
Always Wonderful to work with! We won’t buy from anyone else. Honest pricing. More than fair. We’ve just started using them for service and have been very happy there as well.
Very helpful when I came in asking about cars. Was super nice! I got to meet the owner. He will work with you or your family and usually makes a good compromise. Cars at an affordable price, that arent going to fall apart.
Ive been extremely happy with the service that I receive at Sunnyside. From sales to service, they are one of the best dealerships in the area that Ive dealt with. Their vehicles are priced to a point where you dont need to haggle to know youve got a good deal. Thanks guys!
Friendly service. But the cars can be a hit or miss. Nice guys and made you feel like a family. Are super willing to let you try out as many cars as you want until you find the right one. Good budget vehicles.
Tom in the mechanic shop is wonderful! I can send my daughter in for repairs on her Jeep and know that he is NOT going to rip her off! He is knowledgeable, fair, honest and fast. Thank you for being the best in your field. You are truly second to none!!!!!
We had a great experience. Walked in to the office told Louis what I needed, and he showed me the truck that would get get the job done in my price range. Kent the sales manager is a great guy, goes above and beyond to make the sale smooth. Followed up to make sure we had all the information. Thanks for a future partnership.
Working with Kent at Sunnyside Auto has been absolutely fabulous! My husband and I received the very best of customer service when purchasing our truck. Kent even surprised us with a few replacement parts with our vehicle that we didnt expect. Its the Old Fashioned American Customers First Quality Service that Sunnyside Auto offers! We will tell everyone to purchase their used cars/trucks only at Sunnyside. Whats best is that they have an excellent service department that does a 50 point inspection on every vehicle before they sell it. We trust them completely! Sunnyside Auto is the Southeast Idaho Good Guys in the Auto Sales and Service business!
Bob is amazing. Great customer service. Best place to take your cars and trucks for service and repairs.
We have had good experiences with Sunnyside Auto before, however, we recently were quoted $280 for a battery replacement!?!? $50 to diagnose that it was the battery, $120 for the battery, and apparently $110 for the labor to replace it! Im not very mechanically inclined but I can replace a battery in 15 minutes. Pretty lame, go to Oswalds Service, they dont try and take advantage of their customers.
I had such a great experience with Kent and the guys. They have help me in so many ways. Now I’m back on the road with a great new truck. Highly recommend them they are great!
I had my oil changed at Sunnyside. They were great with getting me in Quick. The oil change was fast. Brian was great at the service desk answering any question I had. Thanks Sunnyside
Kent was great to workWith! I had questions and he was quick to email back, he had my car ready and paperwork ready to pick up when I needed it and gave me a awesome deal!
I enjoy going here and not feeling pressure on what car I must buy. There are two guys here who helped me out Luis an excellent salesman and Kent all very knowledgeable staff. They are always willing to help when our family needs something.
Took my car and lowballed me for the price, knowing I needed around 1,200. Told me they could only sell the car for around that price, then posted it for 3× that! Sold quickly as well. Scammers and dishonest people, do not sell your car to them.
Ive taken a few vehicles in to this place and I have been very pleased with the services. The people there do good work and were pleasant to talk to.
The staff was very professional and courteous. They made sure we got what we wanted and did not stop until we were happy.Very happy
Friendly atmosphere. Excellent customer service. Luis took very good care of me getting into a car that fits my budget. Definitely recommend Sunnyside Auto. Kent is also amazing and got me the financing done that I needed.
Amazing group of people. Extremely helpful, courteous and kind. Top notch service department. I would definitely recommend Sunnyside to anyone looking for a reliable vehicle or looking to get their vehicle serviced.
We were leaving on a road trip and wanted our car detailed before we left, but I forgot to schedule it. Thankfully the guys at Sunnyside were more than accommodating, and were able to squeeze me in to get my car done. It came back looking better than it ever has. Thanks!
I just bought my third car from Sunnyside Auto yesterday. These are all great people to deal with. Thank you Kent and Tom for always being awesome when I come in. The mechanics there are always very helpful and fast when I need them
We just purchased a used car from Sunnyside Auto Group and the experience was far beyond what we expected! Thank you Bob Murray, the Used Car manager who listened and worked with us to reach a great deal on line and made sure each step of the process was done with excellence. When we arrived at the dealership we were assisted by Ariel who kindly walked us through the test drive and made sure every question was answered. Our final step was the Finance Dept and Jordan was knowledgeable, thorough and great to work with. We traveled several hours today to purchase this vehicle and would do it all over again !! Thank you Bob, Ariel and Jordan for going the extra mile for us- you truly were an answer to our prayer!!! God bless- The Frocks
Tom and the service department did an amazing job with my car. Took the time to go through it to make sure it was safe and in good working order. Above and beyond any other service department experience Ive had. Thank you to Dave and Tom for everything to get me back on the road in no time!
Sunnyside was great. They were really good about not pressuring me, walking me through every step of the process, and helping me figure out the best plan to get the work done that my car needs and stay within my budget. I told them the amount I wanted to spend, and they honored that amount and kept my final bill below that.I could tell they did good work, too. I could immediately feel the difference in the quality of my cars driving when I left the shop. It hasnt run this well in years.I am new(er) to this area and had a poor experience with the first auto shop I tried, but Sunnyside gave me a much better experience, and I think they will be my service of choice in the future.(Note: When I asked, they said they are trying to lean away from loaner cars. I think they are only using one at the moment, so I wouldnt expect one and may consider another option if thats important to you.)
Every time I needed help with my car they were there, even if they had a full shop they always seemed to fit me in. Tom the head mechanic always comes out and explains what he did and answers any questions. Very friendly and gave me a ride home when I had to leave my car for a long period of time. Once when I had my older Subaru in for service, it needed a lot of work for its 100000 mile check up. Tom broke it down so I could get it done a little bit at a time. Great place to take your car.
Great place to buy the next car or truck, super friendly and willing to work with you. Highly recommended. Honest people and great prices.
This is a great place to get your car fixed. They are very courteous and knowledgeable. I took to them a problem I had a dealership quote me on and Sunnyside was 1/3 the price. I talked to mechanic about why and he said that they dont have to replace all the parts the dealers replace. They changed the bolt that had sheared and replaced the one that had not and that was it. He told me that the dealerships just replace all the parts whether you need it or not. He also knew exactly the problem right off. It was great to talk to someone who was both incredibly intelligent and also so honest about what the real problem is. He could have charged me a lot more than he did. Because of his integrity I take all my vehicles to them. They have earned my loyalty now over many repairs over the years!
Great dealership with local owners that take care of their customers. Very easy to work with.
Kent is the best! Knowledgeable and honest, it is refreshing to have someone who really cares about what car he puts you in!
Ive been coming here since last year and have never had any issues theyve been great helped with the big fixes and just an oli change good price and great serve!
Save your money dont buy here, when I bought a car they sold it to me damaged radiator and when I told them they charged me to fix it.
We had a great experience working with these guys. They were easy to work with and we got a great deal on our vehicle. I definitely recommend using sunnyside auto.
Best car buying experience Ive ever had. Bought a 2003 Honda Pilot about a month ago and it drives like a dream. Coming from driving a 2012 CR-V, I was a little nervous about driving something older, but it is now my favorite family car. It made me so happy to be able to talk to the man in charge right away. Roger is no-nonsense, super chill, and the rest of his staff were helpful and friendly, while being really busy every time I came in. (Having worked in customer service for the last 15 years, Im pretty picky about where I do business.) I went to five different dealerships looking for just the right car and I should have just come here first. They had the exact car I wanted, priced below KBB, at half my max budget. It could not have worked out more perfectly. AND - Im new to Idaho Falls, so I was happy to have found an honest mechanic at the same place! Win win. Shop here!!!
The sales department is awesome. I searched several used car dealerships in Idaho Falls and these guys are the best by far. I wouldn’t go anywhere else.
Great people, great prices, great service. I have never felt like Im being conned or manipulated here. Definitely the only car lot I like to shop.
Honestly this is one of my favorite dealerships in town! Kent the salesmen who helped me was very helpful! I purchased a 2011 Mazda 3 and it runs amazing. They gave me a great deal and were very helpful! Would highly recommend and will defiantly return to by more!
Great service department very willing to help out in any way they can. Tom is a great guy to work with for any of your service needs and Kent in sales will do anything he can to make sure your in the vehicle you need.
Do what I did: get your wife an interior detail from Sunnyside Automotive. They nailed it. Just like new when we got it back and we’ve got 4 kids so that is saying a lot. I’ve had a great experience with the owners and staff and I appreciate how involved this company gets in the community.
Best service in town! I have taken my cars to be worked on multiple times and I am very impressed! Great people, prices, and quality!
Outstanding service that goes beyond the normal. Great people to work with.
Probably the best service I have ever keep up the great work and I cant wait to payoff my suv and buy another
Kent at Sunnyside is great! My wife and I have been bothering them for month trying to decide which car to buy and they have been patient and let us test drive multiple cars. They havent pressured us too much and theyve been supportive of our wants and needs. The selection is pretty good and they keep their website up to date.
Go to Kent! Awesome guy and awesome place! He helped me and dosnt throw any bs or any hidden fees. They put a lot of work into the cars there and the one i bought also is in better shape then when they got it. I am very appreciative of these guys and highly recommend them. They wont screw with you like some other places. Go to Sunnyside!
They offer beyond great service. Make you feel at home and go out of there way to make sure your happy with the vehicle you choose. If my husband and I ever need another vehicle we will be going back here again.
Excellent in every way! Definitely my favorite!! I get my vehicles serviced here as well as my truck detailed! Thank you
Luis and his manager were awesome they worked with me on getting into a vehicle went above and beyond. Highly recommend. Thanks again Allan garner.
Best service youll get in town. Great inventory as well! Friendliest staff youll ever meet at a car dealership.
Bought a car from Luis! He made the process really smooth and straight forward! I will definitely be recommending my friends and family to him! Thanks for everything!