It used to be a good store but now its changed slow service to get a prescription it takes forever my family is going to shop elsewhere

The worst Pharmacy to ever exist No way i’ve been waiting an HOUR in line and still waiting for one prescription. They need to tell the people to come back in 30 minutes instead of sit in line and wait for their prescription to be better. THE STAFF COULDNT BE WORSE.

Never and I mean EVER rent movies from these people.... absolutely worst experience they will rip you a new one on a late fee... 12 dollars for a 3 day late fee like common are you serious.. I COULD HAVE RENTED 12 MORE MOVIES!!! I understand its my fault but since its a holiday its more.. like 4th of July are you serious?? Then says on the brite side u get a free movie for your birthday gee thanks.. just despicable.. I will NEVER spend another penny at any DRUGMART WORLD WIDE. I wish there was a 0 star rating because congratulations uve EARNED it!!!!!!

This store lierally carries everything. From dvd to plumbing needs and groceries staff is very friendly and accomodating

Worst pharmacy ever. Plan on having it take at least 2 days to fill scripts unless you want to wait in the 30 min line 2-3 times on the day they’re called in! I went to pick my scripts up 9 HOURS after they were called in. I waited 35 min in line(as usual) just to find out they never even started . I was told they were busy all day giving Covid vaccines lol. So I’m back in line again, but hey- I’m just glad they have all 3 of my scripts this time because they’re usually out of something and I have to come back again the next day. No consideration for people’s time whatsoever and some of the techs are extremely rude on top of it. Not sure what happened over the last few years, but this never used to be an issue here.

One of the worst pharmacies in the area. Plan on waiting in line well over 30 minutes every time you pickup a script. They are also regularly out of stock of common medicines and scripts aren’t ready in a timely manner. My doctor called in an order at 3pm, I went at 6:45 and by the time I got to the pick-up window at 7:10 they told me my script wasn’t ready and I had to wait until 7:30 for my script. Then they tried to charge me even though I have dual insurance, one of which is Medicaid public insurance so I HAVE NO COPAYS. Period! Then it took 2 of them to figure that out. So I was in line a total of almost an hour with frozen food in the back of my car. I have had this issue with this Drug Mart before and it’s because their workers have absolutely zero clue what they’re doing. High incompetency. I saw dozens of cars get in line and then leave, and another steaming mad woman behind who also waited well near an hour in line. Go somewhere else, I’m going to Walgreens.

They are so slow in the pharmacy. Then they get medication mixed up. My husband picked up a prescription that gives him allergic reaction. He just found out that he’s allergic to it and it was not reported yet by the doctor. So in stead of taking it back unopened they won’t except it back. So he’s out almost 50 dollars. I will NEVER shop there again for my medicine!!!!!!

If I could give a negative star for this place I would since thats how negatively I was treated. The manager Mike and his assistant along with Kathy the Corp. Biller had absolutely no knowledge of how to process a county voucher and refused service. Supposedly Kathy has been doing this for 35 years but could not comprehend the simplicity of a 3 month quarter and demanded the voucher be used at a specific time. I have been using vouchers for my severely handicapped child for 19 years at various Drug Marts, including this one, and never have I experienced such lack of regard to a customers needs, especially during this crucial pandemic time. I am my sons primary caregiver so go out as little as possible to reduce the number of germs I am subjected to, especially in a medical environment such as a pharmacy. Their poor education and lack of expertise forces me to take extra unnecessary measures to fulfill my sons medical needs. I am absolutely disgusted with their unprofessional behavior and blatant rudeness. I will be filing a complaint with the corporate office as well as the County Board. NO ONE should ever have to experience what I just experienced!!!

Andrew S who sold me those chips was a total vibe. Will only shop when he works.

Nothing but problems since I had to transfer my prescriptions to Drug Mart. Not very nice people handling the pharmacy phone calls either. Pharmacy part of website is not very easy to use either. I will give them another month or two, but if it doesnt improve, Ill have to go somewhere else and hope they can transfer scripts without a big disaster.

I arrived at the pharmacy drive thru at 9:30pm today to pick up refills that werent ready when I tried to pick them up 2 days ago and they were closed. Website says theyre open until 10pm.

If the people in this pharmacy moved any slower, they would be going backwards. I have been to this drive thru a few times. I stopped going to Walgreens because they dont know how to count pills. At Drugmart youll die before you get your medication. I am praying Meijers will have a pharmacy.

The pharmacists and their staff at the Amherst store have been fantastic and have saved my bacon on numerous occasions. Unfortunately, My wife and I must take some unusual meds and with our traveling schedules it is often difficult to coordinate between us and the insurance company. We no longer worry. These folks understand and do everything possible to ensure that Neither of us are without our meds. I can’t thank them enough for going the extra mile again and again.

Pharmacy is amazing. Everytime I go there everyone is extremely helpful. I thank Walgreens in Amherst for messing up my perscription and aggravating me to the point that led me to Drug mart.

The Pharmacy is the best.

Put in an application about the end of February and went in there about a week or so ago asking for mark said he wasn’t there at the time said ok let’s give it a little bit more time heard nothing since just a young 16 year old looking for a first time job otherwise great store

Slowwww checkout, high prices

Always helpful and friendly staff! I’ve been going there since I was a young single man of 19 and now I’m an old married fart of 53!

Pharmacist is very rude everytime he needs to talk to me. My prescriptions are never on time. Always have to come up there twice to pick them up. I dont recommend this place. Transferring all my meds somewhere else.

The pharmacy is slow. Had a prescription sent in, in the morning still not ready by 5 at night. Have to wait til tomorrow to get it.

I tried to drop off my prescription at the drive thru I am on crutches just had surgery 4 days ago or I would of walked in either way shouldnt be a issue but after 25 min in line with one car in front of me to watch cars to the right of me being helped that were there after me then being ignored once I made it up there.they really need to fix this I use the one in Sheffield and never have a problem..

Shop here often and always have my prescriptions ready.

Deli help is very rude!

Do not go into this store with a couple coupons unless you are ready to be looked down on and talked to like garbage from an older male cashier and very rude mgr.

Slowest customer service. Shelfs are half empty. Not to mention the pharmacy is one the worst around