Bought an 18 above ground pool from Seasonal. Great value, very helpful service, and a very complete starter package. I was able to buy the pool in the fall during the good sales and they stored it until spring free of charge. The assistance loading the pool into my trailer and verifying all of the parts were present was much appreciated when I picked it up.
Very professional and quick to help! I was in a serious pickle when the company I work for was waiting months on a different pool company for parts and service only to find out they never ordered the parts. But Patrick at Seasonal Specialty Stores was so amazing at helping me the same day I called. I sent over the information I had and Patrick worked late in the night just to find the parts I needed. I went in the next day to order and pay for the parts. I will be back for the rest of the parts tomorrow. It will only take 1 extra day to get the rest of the parts! Im so happy and so grateful. They are a ways away from me but it is definitely worth the drive. Thank you so much to all the staff who assisted me here at Seasonal Specialty Stores. You have a new customer for life!
If your looking for pool supplies and a cleaning I would recommend to anyone. Just make sure to book early because they fill up fast.Trying to get patio furniture or other outdoor items they are a bit on the pricey side. Understandable with it being only really one season to sell for.Great staff very helpful they know their pools and do water testing for pools and spas.
Ive used and trusted this company for my pool needs for over 10 years! Well Patrick wasnt available but when i brought my filter in was told its Junk and the guy then says we have a cartridge filter and pump for 850.00 and needs to be sold as set or wait for next delivery on july 26th. Well unfortunately you didnt get the sale and will no longer be using this company!!!! A competitor fixed my JUNK filter for less than 10% of what your guy said would cost for filter pump!
Great store. Every one is super helpful. We get all of our pool equipment here. Furniture is pricey but great quality.
Went there for a handle for our pool stuff found that they have a wide variety of games pool accessories very well-stocked looks like they have an excellent Parts Supply and a staff that is both extremely knowledgeable patient and pleasant to deal with
If you have a pool, or are thinking of getting one, these are the people you need in your corner. Doesnt matter if its in ground, above ground, pool, spa, you name it; Seasonal has it. Their staff are probably the most knowledgeable and professional in the state.If youre looking to add gaming tables, they got them. Sauna? yup got those too. Bar/barbecue area? Check. Pretty much ANYTHING you need for entertaining, they have it. Their team, is the best, bar none. Patrick in service/parts, Ryan in systems/installation and Stephanie in design/customer service are all round amazing at what they do. Weve been with them for over 3 years now, and hope to be with them for years to come.Are there cheaper stores around? Absolutely. (made the mistake of going to the cheaper ones first)Are there better stores around? Not a chance. You get what you pay for. Here, you get quality and service to match.
I just walked out of Seasonal in Amherst Nh. I did financing for a hot tub. I was working with the sales manager Steve, i told him i would be in to buy it a sold sidn was put on tbe tub for me but Steve when out of his way to remove it. As i was teling him i would sidn3 the paperwork he let it be sold as i was standing there. He made sure to let me know he didnt care.i have been a long time customer this would of been the second tub for my house.
They sell bad pool pumps then your stuck with them.. wont be returning..
Always a great experience when we go there. Patrick is very helpful and knowledgeable!
Great help from the parts desk helping me find a part for my 15 year old spa. No pressure to buy part through them, just good old-fashion help. That will keep me coming back for supplies and when looking to upgrade/replace current spa.
Underwhelming selection. Was nearly entirely ignored by floor staff in otherwise empty store. Totally unimpressed.
Not too happy had nothing I wanted but was advertised on website
Bought a filter for my pool. Gentleman suggested a filter that was supposed to be better than the paper A/C filters. He said it was a little thicker and should last the summer. I found filter very hard to clean and i used it 2 days and filter is useless. Second day i cleaned it and had to clean it again 4 hrs later. Put paper filter back in last a longer and easier to clean.
If youre looking to purchase an above ground pool or needing to purchase pool supplies I highly recommend Seasonal Specialty Store in Amherst, NH. Their owner and staff are excellent. They are very nice, professional and knowledgeable. They really know how to take care of you. They go above and beyond holding training sessions they hold throughout the year on how to care for your pool. I live in Massachusetts and will drive past several other pool stores to go to the Seasonal Specialty store. Its a true pleasure to shop there.
I bought a pool from somewhere else and needed parts.Called seasonal and oh boy how pleased with the help Amy, Andrew so far, will be more no doubt. To the owner I hope you are paying your staff good, because it is rare to find people that answers all the questions I need. Robert Rendall
Excellent - Good to see the Seasonal team helping folks solve their needs...Patrick always provides thoughtful/helpful service and product guidance as he did for me today! Thank you Patrick... See yall soon...
We just bought a house with a pool and are first time pool owners. The previous owner used seasonal so we figured we would stick with them too. We called really early to book an opening but unfortunately they had no open appointments until June. I asked the woman I spoke with if June was too late to open a pool (I did a lot of google research and read about algae) and she said it was but I had to drag round about answers out of her. Our pump and the top piece on our filter were disconnected and brought into the basement for the winter and the systems are older and not the same brands so we had a heck of a time trying to figure everything out. She didn’t seem to want to answer my questions so we went to Leslie (where we had a particularly bad experience). Seasonal is only doing curbside pickup right now but Leslies was open so we figured we could go in and ask the questions we had. Long story short, we got no answers from either place and had to put everything together through trial and error. (Lots of error). And lots of frustration. We figured out we needed a new O Ring so we called seasonal again and this time spoke to a guy who was actually very friendly and super helpful. He found the one we needed super fast and had great customer service. We’ve got it up and running now but are still wary about chemicals. We got our water tested at Leslies but will probably order our chemicals through Seasonal once we figure out what we’re doing. We wish we knew his name so we could ask to speak with him instead next time.
Very knowledgeable people, answered all my questions. Wouldnt go anywhere for advice or parts. Thank You all, even Patrick.
Get my pool chemicals here. They water test for free which is nice, but chemical prices are high. Their rewards program is laughable, lose the email and they wont give you your $2.33 savings from last year after buying all your pool chemicals there for a whole season. They have nice other stuff like fancy outdoor furniture, hot tubs and pool tables but Im too cheap to buy that stuff there.
Everyone at Seasonal are amazing and incredibly knowledgeable. We’ve had our pool for two years and we are first time home owners and pool owners and they have been unbelievably helpful each season! Patrick and Christine are absolutely amazing and know what they’re talking about. We tried a different place because it was a bit cheaper and we didn’t anywhere near the same customer service and knowledge we get here. We will be back every season for our pool needs!
Exceptional service, good selection of parts & chemicals. Highly knowledgeable
Highly recommend, fun friendly staff that is very knowledgeable and non-pressure environment. Kristine Blanchard took the time to walk us through our first spa, answer all our questions we had and made it a very fun and easy purchase for us. We still receive the very best service and product knowledge even after our purchase and feel right at home each time we walk through the door. Thank you Seasonal and Kristine for making and continuing to make this experience the very best! =]
I pass at least 4 other pool stores on my way to Seasonal. A bit of drive for me but it is well worth it whether I am casually shopping or in desperate need of a part.Seasonal has been my pool place for 5 years now and I could easily stop a number of places. I will only go there.Great staff, fair prices, and enjoy my pool more because they are there on the ready.This review prompted when I returned home with a new solar cover and the box proudly stated Made in America.Just made me like you more Seasonal! Nice Job!
Nice place kinda priced high
I have shopped at this store (including before their current location) for eighteen years for my pool needs. Their staff are knowledgeable and friendly, and their prices are fair. I highly recommend them, especially to new pool owners.
Very poor service, will never use again. I booked to have my pool opened 4/30/19, and I understand that it wasn’t left to me in optimal condition. I paid in advance to have it opened as we got it with the house and were inexperienced. The guys showed up late and did some work and left. They said I needed to fill it and to contact them when it was full. I did that 2 days later...they said they’d be back...I waited, I messaged, got a few messages with no show. I went to the class a day after my follow up was scheduled and was greeted with “We’ll get someone out there this weekend” this actually happened, it was 30-45 mins of work, today was supposed to be the follow up, no one showed up, I ended up cleaning the leaves out myself. I paid $225 for an early opening and I’m doing most of the work myself. I highly recommend going elsewhere
Ripoff Pricing! Purchased Pleatco PWK65 filter at store for $69.99 and online retailers such as amazon have it for $36.60. When I brought up to their team members, they had nothing to say except it covers their overhead. Won’t be going back to this store anytime soon!
I was looking for darts, they have a great selection. The salesman was very helpful, let me try a few different options. A pleasant experience
I absolutely love Seasonal Specialty for my pool needs. There has never been an issue with the pool that they couldnt handle or give good advice on. Have been going there for over 15 years now, starting when they were in Merrimack.
The selection is great and the prices are ok but the staff is second to none. Tod is true master I challange you to find someone money knowledgeable than him. Kristen and Patrick are close seconds and the entire staff will make you feel like family
Attentive sales staff with no pressure. Answered all our questions with a smile. Good prices. Well be back!
This place is awesome!The people who work there are so helpful, nice and know their stuff.I wish I could buy one of everything they have in their store!!!!!They keep our hot tub running perfect!ThxWouldnt go anywhere else.......
We had looked everywhere for a dartboard and cabinet and we finally found it here. Good service and good prices.
I was in and on my way very quickly.
We bought a used pool in good condition. I had dealt with Seasonal Pool in Amherst NH before and thought they were excellent. So when I called Seasonal asking if they did, or knew who could help us install it the man on the phone, who was very rude from beginning to end, informed me that they didnt give out numbers. When asked if the numbers were for independent contractors he indicated they were. He asked if I needed a liner. I wasnt sure. He then told me that if I bought a liner he would give me the names and numbers. I was so shocked that I had to repeat what he said and asked him of that was what he meant. Yes, thats how it works, he replied and he hung up. If that is Seasonals policy, and if he had just been polite, I certainly would have understood.Turns out I do need a liner. And probably lots more but guess where we wont go Too bad, one bad apple spoils it for the rest no doubt. I just cant do business with a store who allows employees to treat any customer (or potential customer), like that. And I certainly cant recommend them anymore to friends.
Two years ago I brought in my pool cleaner, which I did not buy there, because it was not working. The guy who worked on it, fixed it, but when I got it back in the pool, it died after 10 minutes. I brought it back and he fixed it again, saying it was a defective part. I was skeptical. However, he did repair it and it has been working ever since. He was patient, honest and very fair on the repair costs and he rushed the repair for me. I am very happy with their service. I wish I could remember his name.
I cant say enough nice things about Seasonals pool parts and chemicals departments. The staff is incredibly knowledgeable and are more than willing to take the time to figure out the cause of a problem. Im a first-time pool owner and my pool had significant issues. I was forced to repair every piece of the system, including all of the piping. Patrick came out to my house and gave me a run down of things that would need to be fixed immediately and the things that could wait. When I went into the store after fixing one problem which showed that there was a problem with a different piece of hardware, Mia, Stephanie, and Patrick were exceptional at helping rebuild the system and diagnose the other problems, both in person and over the phone. They genuinely cared about helping me fix the problem as if they had a vested interest themselves. The guys in the lab who helped get the water clear were equally great. I think it was Josh and Michael were friendly, easy-going and very approachable in repeatedly testing my water samples to help me get it right. Even the problems that were less common (pool water turning purple) didnt phase them. To the owners: youre definitely getting the customer service part of owning a business right. You have some of the best, most helpful and caring employees any customer would want to work with and they deserve all of the accolades I can give. The rewards program is another big perk of Seasonal. The more you wind up spending at Seasonal, the more you receive in a rebate at the end of the year. Its a great system designed to keep customers, but with the incredible customer service and top-of-the-line products, why would you go anywhere else anyways? Thank you all again for all of your help.
Sir you dont need all that. Just unscrew this and put a new gasket in it and it will be good as new.Gaskets are $1 each, the parts I had in my bucket totaled over $200. That is how you earn trust and loyalty. My old supplier loved selling me stuff. Each visit more expensive than the last. This store gives me what I need and tells me to leave all the excess behind. Every person I have spoken to has known what they were talking about and offered me good advice on getting a problem pool up and running exactly as it should. I will continue to make the long, out of the way trip for service I can trust.
Pleasant and helpful staff. Succesful trip
Good pool place. They have everything you need for a above ground pool. The people that work there are knowledgeable and nice.
Great staff and extremely helpful! Was very impressed by the selection that they had for patio, grills and loved the game room man cave items they had like pool tables, Foosball & air hockey.
Need a hot tub, outdoor furniture, pool table, etc. These guys are great. Excellent after sale support. Ask for Mia. You wont be sorry.
Awesome place for all your mantown accessories. Stop in and see.They have a great copier too!
Great selection. Decent prices. Helpful staff
These guys have everything you need...super nice people
I was free to browse without being bothered but help was always nearby. Beautifully arranged goods!
Very dissatisfied with the service we received from this business. It wasnt the fact that we waited two months for a pool table we ordered. First one was damaged during shipping. I get it, stuff happens. It was the fact that when it finally came we were missing things. You would think after waiting that long that things would be tripple checked before giving it to your customer. When confronted about it, our salesperson Hellen, said sorry we dont tripple check stuff here. If thats not your policy, maybe you should change it.
Hubby always finds the pool chemicals he needs and the staff is always helpful. The patio sets and furniture are beautiful, but very expensive.
Very friendly and knowledgable staff
Friendly service & quality products at quality prices.
Great service and knowledgeable.
The folks here are always helpful. Very knowledgeable about the equipment, supplies and water chemistry.
Worst store ever....who doesnt accept cash????? Used debit card.... Matt was no help..... zero customer service skills or product information even after I told him the brand name of patio furniture, he insisted he was right....he was WRONG. I called when I got home and...Caroline informed me that store credit was only policy. I will NEVER buy from here again.
I received a gift certificate for my birthday, friends not aware have have new grill, patio furniture. Ask them refund the money was used purchase gift certlficate for 300.00 dollars. VERY RUDE AND DISRESPECTFUL AND REFUSED TO REFUND THE MONEY. Would not buy nothing from this store. My friends out 300.00 dollars. What bunch of thieves. Make appoint to tell friends and family and fellow vetrans, stay away.Hope enjoy 300.00 dollars thate you stole from my friends
They have nice stuff but you pay for. I went there for foam pool cove it was ridiculously over priced. Found it for a fraction of what they wanted on Amazon..free shipping too
Knowledgeable on all things pool and spa. Lot of choices on patio furniture, as well as pool tables, etc. They do water testing also
Spoke with sales department to inquire about down grading my regulation table to a standard and was told I couldn’t get there from here. Short, impatient and condescending...best viewed in your rear view mirror.
Has almost any part, chemical, or accessory you will need for a nice and comfotable outdoor pool, spa, deck, or patio.
Great! They took the time to find parts, even though it was difficult.
Good prices... Even better staff!
My pool pump i purchased from them was failing and the line was busy so I decided to come in and they gave me the right info and everything is working great now.
High prices but great knowledge
Great service! A little expensive though.
Great stuff, but premium pricing.
Great service, knowledgeable staff
Very helpful!🏊
Great staff, very helpful.
Staff is always helpful
Staff is very knowledgeable and helpful.
Great friendly environment
Expensive, but excellent quality.
This is the pool place! A little pricey.
Always helpful, always friendly
Great service
So so on billiard stuff
Pricy
Very helpful
Overpriced
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