I went to Ulta to get my haircut, and I absolutely LOVED my experience!!! As someone who is very picky about what happens to their hair, Rachel was so understanding and absolutely nailed it!!! I would recommend going here for any hair care you need, and I will be back to continue my hair care with Rachel!! :)

Overall clean and friendly staff, but one staff member ruined my experience. Refused to acknowledge me while checking me out, and would not make eye contact. Terrible image to portray to customer!

Absolutely amazing 👏 I love how helpful the employees are. I love the fact that this store is not pushy unlike the other place here in Ames that is located in the mall. Each and every time I have had nothing but absolutely friendly service. Completely outstanding as a matter of fact. I was blown away at how helpful they were even on the phone when calling to see if their truck had come in so I could stock back up on my magnetic eyeliner for my lashes! I explained to the employee how I did not have time to order online as they were out of said product because I was getting married in Vegas in 3 days. She promptly looked over some stuff and let me know when the truck would be there that would definitely have the liner on it for restocking. When I called to check if it had arrived the employee placed me on a brief and I mean very brief hold and let me know yes it had come! She even went as far to ask me if I wanted the product held at the register to ensure I could get it before making my drive. I also love the fact that when I dont need help and I say that I dont they do not ask you a million times and follow you around. That situation can make customers feel very unwelcome and uncomfortable. I will be forever shopping at this store as I feel like the culture here and the training of the staff is top notch 👌🏻 🙌 This store also has plenty of options to choose from and can suit just about anyones needs. They have much more than makeup and even offer beauty services such as hair and brows. If you are looking on purchasing any beauty or self care supplies I HIGHLY RECOMMEND ulta beauty for all your needs as you will be treated with respect and kindness and also have many things to pick from!

Alex was amazing and super helpful!!! I left with everything i was looking for!!! Thanks Alex for everything

I love Ulta. The people are so willing to help and extremely friendly

My favorite store ☺