Decent store. You can tell different departments atleast try to keep it clean and organized, but if you know anything about working in retail then you know that can be almost impossible in a busy department. I love their online option and do that often. Its a hit and miss as far as whats in stock online but its still convenient and the employees who load the cars are always kind and helpful.
Update on my last review from a month ago. Walmart grocery delivery has improved. First, the local shoppers have done an awesome job on my last four orders. Everything has been done in a timely manner. The shoppers choose great substitutes. Also, I can now see when the driver is on the way. The drivers that delivered my grocery have had pleasant personalities and great people skills. Keeping their safety and mine in consideration, I tape a tip to the door for them to express appreciation for them using their time to bring my groceries. If you are pleased with your delivery arriving on time, bless the driver when possible.
The three gentlemen in the automotive shop are very nice. And to all those who knew my son, Jeremy, thank you so much for the love you shown during our familys time of sorrow.
Zero customer service. Had to page someone to help me get paint from a locked cabinet 3 times. Then had to ask another associate if she could help me get someone. She responded as if I was interfering with her day, sighed and said “I’d have to page someone”. Several minutes later, finally got someone.Went to checkout. Lanes open with lights on but no one there. Associates chatting away in the aisle but no one comes over. Went to 3 separate lanes and finally someone came over. She proceeded to slowly open each bag on her carousel one after another while I loaded my entire cart onto her conveyor belt. I was finished and she was still opening her bags without getting a single item from my order nor saying anything at all. I asked if I needed to go to a different register and she replied, “No I’m just opening my bags.” Really?They make you feel like you’re inconveniencing them by showing up to their place or work to buy products from them that pay their salary. I don’t understand.
Went to the service desk to have money put on a card and the employee walked off. When asked if she worked back there she got mad and refused to serve us. Nice background checks Walmart! You only hire the best!
I had an oil change, Walmart Americus Georgia got me in and out in excellent time, Wonderful customer service.
My family love, this store. My Mom was a dedicated Associate for 19 years. Before they moved Walmart where it is now. She worked at the old Walmart for 5 years. Thank you for being the most Reliable store....
Variety of some items (ex. fresh baked breads, more cheese options, herb selections) could use improving, but options outside of the food area are pretty good. This place also NEEDS hand-carry baskets!! If Im only coming in for a few items, I dont want to be pushing around a giant basket OR dropping things on the floor because I cant hold them all in my hands. 😒
It sucked one register open no cash self check out Wal-Mart should be ashamed period
Normally a very good super store but with the stock not able to reach the stores its doing the best they can do
Shady at night. All sorts of people hanging around the parking lot and entrance asking for money and looking into cars. Shelves in the grocery section were bare, especially bread and meat. I’ll stick with Harvey’s and DG when I’m in town.
Too much to type. They screwed up so bad and left me with no groceries and refused to help. The employee asked my name like he was going to help and literally clocked out. Went home. Didnt say a thing. Locked the door.
Take to long to get checked out of the store and most of the works are kids with no manners at all and the managers are just as bad, thats why I gave three ⭐ you all need to do better at any cost
Just Great. Biggest Walmart Ive been in
Eastside of Albany is horrible. Im trying to figure out why Walmart have 20 registers & none are ever open🤔 every self checkout is credit card only w/no cash back. They very seldomly have a real register open. When they do, its ONE (smh).
My daughter works for Walmart and I think everyone loves WallyWorld.
Grocery pick-up is a great service!
Cloth there is great and love low price in store
I took some things back and you were very helpful.
Found what I needed quickly and checked out at the self checkout quickly. Store stocked well.
I like the convenience of this store, but just like all of the other stores, the prices are increasing to the point that everyone I know is looking for alternatives to shopping in the stores. Its getting ridiculous how much everything is costing.
It was a good day. Everything I needed to buy I found it.
Probably the worse place on the planet to shop. Ill never step foot in one again. The only thing the Employees had was an abundance of attitude.
Poorest run Walmart I have the unfortunate pleasure of going to. Probably has a small group of employees & managers who do enjoy their job but they are outnumbered by the ones who dont and the managers who are absolutely sorry.
I love this store!They have everything I need.
I did not get her name, but shes one of the reasons that I go into this Wal-Mart. She always has the best attitude, and personality. She has great customer service skills, and wears a very nice smile. In fact, she is customer service, a mentality that each and every employee should take on. She seems to love her job, and it shows. Shes a beautiful person inside and out. What an asset to your company. Keep doing what youre doing.On this morning, 7/14/20, I was waiting to be serviced at the customer service desk. I stood there. About 5 minutes in, I asked the young lady on register 8 was there anyone over here. She said to give her just a minute. She had been waiting on these 2 guys for a while. I waited, then this other guy came up asking if anyone was back there. I said no. He went over to register 8 talking to the employee running that register. Im guessing hes an employee. The young lady finished up with the 2 guys, and came over. I said they have you running 2 registered. She said Exactly rudely. She didnt say thank you for waiting or anything. She opened the door to let the guy in and went back with him. I waited, but ended up leaving because I had to get to work. Now I will have to go back to take care of the business that I needed to take care of. My time is valuable, and it was more convenient for me to take care of what I needed to this morning, when they opened.I was here, Friday, July 31st shopping. I needed $40 cash back off my card. Mind you, I hold a Walmart Money Cash Card. I thought I missed seeing it when I made my 1st transaction, so I purchased a candy bar. The cash back option never came up. So, I went over to the customer service desk to get the money off my card. I let her knew that when I was checking out, the option wasnt offered to me. She said they no longer have that option due to money shortage, and people abusing it. She said no one can make more than a $300 withdrawal per day at Wal-Mart now. I completely understand that, but its a great inconvenience for those who are not,and those that have a Wal-Mart money card, like myself.9/29/20 Once again, I stopped at this Wal-Mart, to pay a bill through customer service, and the workers were not on time. In fact, as I was walking out at 7:10 two employees were walking in, I asked by any chance if they were running customer service, both said yes, but the had to get setup and all. If youre trying to pay a bill here in the morning, and have to be to work at 7:30, dont, else youll be late for work too. Because of what time I get off. I had to use my 30 minute lunch break to go all the way back to Wal-Mart to take care of my business. From where I work, it takes about 15 minutes to get there.
I called twice and the only time someone answered, they hung up in my face. The workers are always on their phones whenever I need help and it’s just horrible customer service.
I have went to this Walmart twice and both time the employees have had bad attitudes and after shopping for a hour I couldnt pay for my items because I wasnt using a credit card. I only had cash.
A real life WalMart delivery, to date very nice to Davids clean and smell good if you know youre walking and they nice people I really say that do you have my phone later they have mass on two
This review is for the grocery pick up only. Superb! Everything is always right and my shopper does a super job! WM pick up associates are super friendly and courteous! They are nothing like the associates that work inside (rude and unhelpful). Pick up service has always been seamless and super speedy. May never go inside a Walmart again because this is the way to shop!
Only 2 cashiers and the lines were long. The self check out lines were also quite long. Did not have the bra extension strap that I was looking for - the tag was there but the bar was empty.
Walmart needs to teach its associates to be more friendly
Needs more motorcycle gear and equipment for the sport bike riders
People were friendly and helpful...of course being a Walmart there werent enough cashiers and the garden center was really an embarrassment
Poor stocking in groceries, customer service around the store is horrible. Dont bother asking for help. They either dont know squat, or say ok and never help at all. I only use this store when I must, and for basics. The restrooms are always broken tore up and filthy.
Had bad exspeirance talk to 2 supervisor & they never took my name or has anything been done, later i ask to talk to district manager few times by diffrent people but still never got a responce back have even left my name & #
I just love this place and they have nice prices on some things.
Good store. Lots of pickup parking. Selection is not as good as some stores but not bad.
I like shopping at Walmart supercenter. You can find good sales and some reasonable things.
I had to wait a little longer than usual, but otherwise excellent service.
Much friendlier staff than Albany stores
Great customer service...friendly staff..variety of of elements to make life more comfortable
The service is excellent and DJ did a great job and customer service
It was not convenient. Wasnt any riding carts and they never have any. And the ppl are lazy and dont want to at least try to find one but quick to say they dont have any. Smh
The Rudest people on earth work here
Dont like self checkout. Long line to check out. Will probably make my visits to Walmart very limited. Because of self checkout, I had rather shop at Target or Dollar General.
Its a typical Walmart, the only redeeming Factor about this one is at least the people are nice.
A bit sloppy inside cs workers dont speak to customers
I dont care for bagging my own groceries
My experience is a wonderful oneevery time I visit very clean with great customer service.
It seems to have a better verity then the wal mart on ledo rd has
Everyone was so helpful,and I found what I was looking for
Please can i get sonic generation for my son the address 202 burke st.
I love Walmart you can find just about everything you need there and a lower price
Always is clean and organized
Great customer service
It was bad you had to wait in a line then check yourself out,, The prices are high and I dont get a check for working there
Well the self check out is very fast
There never enough cashiers for some reason. I understand covid but its getting ridiculous. There is the self check outs on literally only 2 lines be open
The only reason it got one star is because thats the only way I could get to the review part of this survey. This was not only the worst Walmart Ive ever been in but the worst store of any store Ive ever been in. You would think that out of the six people we ask for assistance one of them could have stepped up. Even when I ask for the Mod no one could locate them. I finally just left. You just cant fix stupid. Who hired these people?
If all walmarts was like this 1 Id never shop again. Where us the management in the evenings? That place is a wild house. God forbid you have an issue with debit card or walmart gift card. These young girls cant do anything but stand and look at you.
Great customer service
Busy as hell with only 2 lines open. The self checkout was even backed up cause only 2 took cash and 1 took cards only
Same as last time. Frustrating with only one cashier.
I wished the Walmart in Americus had more items to shop for not enough items to choose from anymore.
I went in to buy a pool. They only had one. I attempted four times to get someone to help me including going to customer service and having them paid someone in order to get this pool no one showed. After about 45 minutes of waiting for someone I took it off the shelf and pushed it to the register myself. The entire time other employees are looking at me push this pool and neither one offered to help me the guy at the register did not offer to help me I paid for the pool got it out the first set of doors as they checked my receipt still did not offer to help me I got it out the second set of doors and the guy pushing the grocery carts back in asked me if I needed help. He then proceeded to go get one of the carts and help me get it to my car. I have since tried to talk to a manager about the situation no managers are in the store no one can tell me what a manager can be in the lady at customer service was rude and snotty when I asked when someone would be in all she could tell me was shortly. And all of this happened by several employees were just standing around talking amongst themselves not doing any work. Worst experience with the Walmart ever!
One of the two Wal-Marts I will stop at and enjoy shopping at.
Service was cool, but not being able to exchange an expensive, nonworking device just because it was over $50.00 without a receipt is ridiculous
Today is thursday and its raining but theres a good crowd here. Although, their not in the grocery section and its unusually well stocked. Hum, Thursdays.
Awful if I could give negative stars I would, incompetent staff and ridiculous wait times with staff standing around.
Super friendly, clean and organized
Got what I needed and, service was excellent.
Fast, and friendly.. Although very busy.
They have a great choice of products
Convenient, clean for most part. Inventory stocked regularly. Bathroom is always messy and smells bad. Pharmacy is always very helpful and timely.
Well stocked. Fast and easy check-out.
Like any other Walmart, pretty dirty, not very friendly workers, and you have to wait unnecessarily long because no lanes are open.
Never enough registers open. Other wise ok
Was in and out to get what I needed.
This has to be one of the worst Walmart stores in all of the United States. The employees provide the worst customer service I have ever seen 1/2 the time they dont even know what theyre talking about. The nice lady in the Delhi should get a raise because shes the only one who can answer a phone theyre also. 3 times it just rang and rang and rang. 2 times she picked up and tried to transfer me to customer service desk. I dont think Ive ever been to a store with worse customer service. Not to mention rude. I wish 0 stars was an option.
Its okay, but never enough manned check outs
Shopping was a breezed. In and out. Not to crowed it at all. Check was quick.
Friendly staff and extremely clean location. Glad to see that for the most part shelves were fully stocked.
It was worth shopping there.
Went to americus to tour college campus for my kid, had to make a stop at Walmart and needed some direction as the store is set up alittle different than at home. Customer service was rude beyond measure and the other employees were equally as rude. Great way to be towards people when you are a university town and wanting revenue.
Low prize good quality
Got in and out with no problem
Good prices
Store was very clean & organized making it easy to find items. Sale items were nicely displayed and the associates were very nice.
Dont have anything. Help doesnt hellp
Need cashiers I DO NOT DO SELF CHECKOUT .
Its a walmart, what can I say
I have bathroom issue and clerks were down right rude. I made mess on toilet and when I went to explain to clerk .Her answer was NOT DEALING WITH THAT. just letting you know. Need to be more compassion to customers needs
This walmart is not one I normally visit but I can say the service I received when I was returning an online purchased item that was damaged was very good and it was a quick process. I would return to this store.
Nobody answers the phone in any department !! Wanted a cake from bakery ...no answer . This is very common in Americus Ga