Melanie the magnificent!!! Moving is stressful. Moving across country is a logistics nightmare. I was able to furnish my apartment over the phone in minutes! Great prices..I wasnt upsold on things I didnt need. Feel like youre talking to a friend with Melanie. No motivation to get over on you. From 2000 miles away she cares and puts herself in your shoes...bravo!!!

Looking for a mattress and I stopped here first. After weeks of online research, they had EXACTLY what I wanted and at a great price. I had my new mattress at home and set up an hour later! I cannot recommend Shorty and his team enough! Great service and excellent shopping experience!

Professional service. Quality furniture. Same furniture you can find at Ashleys. While big box stores are struggling to fulfill orders, Shorty and his staff are prepared and have furniture on hand for immediate pickup and/or delivery.

Good people and very helpful. Cheap prices and good quality furniture. Definitely recommend and will go back!

REALLY AWESOME folks here. Kenzie helped us find what we liked and was so kind and patient with us as we figured out what we wanted. And I cant remember the guys name that helped us with the financing process but they were both super awesome. We will definitely be doing business here in the future without hesitation.

Everyone here was so nice and helpful. I was able to purchase what we needed in a timely manner! Thank you!

I went in to look at recliners, very limited selection But I found on that fit what I was looking for. The guy that helped me was extremely nice and helpful. I paid for the chair & told him I’d be back in 2 days to pick it up. When I returned they had sold my chair, he forgot to put a sold sign on it. Not a big deal. What was bad was the guy that refunded my money to my card was NOT NICE. Didn’t say 2 words to me. Never said sorry, that shouldn’t have happened, glad we could serve you. Get out, Nothing!!!!Will not be going back there

The staff and products are GREAT. Everyone was professional and friendly.We purchased new mattresses and pillows from Amarillo Furniture Exchange and it was the best purchase. We have had them a week and we all agree it was the best purchase. Also they have great deals so if you are in need of a mattress, living room, bedroom, dining room or even office furniture I highly recommend going to check out Amarillo Furniture Exchange. If they don’t have what you want in stock they can order it for you!

Amarillo Furniture Exchange has great prices on quality furniture. The sales team is outstanding and always willing to help.

Ordered a sleeper-sofa sectional in February, 2021. As of April 22, 2021 item is still not in. New estimated arrival date is June 15. I was given no reason for delay. If I had not called, I would still be expecting sofa on original date of 4/26. MInd you, full payment was expected upon order date in February. Unless you have months to wait for delivery for your purchase, I would not recommend this store to anyone.

Had a great experience at Amarillo Furniture Exchange! They have amazing customer service and awesome prices! They also have a huge amount of inventory in stock. I was able to purchase a brand new table and chairs and have it home and assembled within 2 hours. Thank you Shorty and Allison for taking such great care of us!

Best furniture store in Amarillo. They treated me like family the moment I walked through their doors. I was super surprised on the amazing prices since furniture has been limited in our town, but they had the best selection and the best deals I found. The owner Shorty even came out and helped load it in my truck...top notch service all the way around.

*** 5 Star ⭐️ Rating!!! ***I was desperate to purchase a refrigerator last week. My work schedule kept me from going shopping until 6:45 PM. Luckily, Amarillo Furniture Exchange was happy to stay open late for me so that I could finish the purchase & load up my new refrigerator! A HUGE thank you to the owners & staff for helping me in my time of need, it was so appreciated. They had the EXACT refrigerator that I wanted & the price was very fair! All in all, it was an easy transaction & their helpful staff didn’t mind staying late for me! I recommend Amarillo Furniture Exchange to anyone who needs furniture or appliances!Sincerely, -Dr. Rusty Kershen

Great Service! Very friendly and they have a great selection !

Great spot to get awesome furniture in stock, also has great scooters.

IT WAS AN AMAZING VISIT LIKE I WAS AT HOME!!! My mom, sister, and I definitely enjoyed the service and hospitality!!! PLEASE VISIT THIS STORE WITH YOUR FAMILY AND LEAVE WITH AWESOME FURNITURE AND SMILES

Added a charging station for his Tesla, and for the public! Easy to work with.

Thay sell Ashley Furniture at a much better price then Ashleys and you can take it home the same day and not 2 to 10 weeks later

I spent the last two days visiting many furniture stores in Amarillo. I ended up landing at Amarillo Furniture Exchange and I’m telling you their service was awesome and pricing was at least 25% less than anybody else’s that I found. I bought a new complete bedroom suite. Go check them out!

I liked a desk and got nice color picked it up right away.

Have been in store numerous times and the staff has ALWAYS been attentive to my needs or inquiries within seconds of me walking in the door. Just officially have done business purchasing 2 items in the Rustic line and they absolutely knocked it out of the park in customer service and product. Will definitely be back and continue my customer relationship with them. Thanks AFE

Great service and great price!

I am so grateful for the Hays family. They took the time to help me find the perfect mattress for my disabled family member- I wasnt rushed or pressured and the pricing was GREAT. I will continue to do business with this family! WHAT A GREAT EXPERIENCE!!! Thank you Shorty and Allison

This place is amazing!!! We bought very high quality dining tables, formal living room, and living room sets. Great quality leather and wood about 2 years ago. Spent $10,000 for quality that would have cost probably $16,000 anywhere else. We went in again today and had to buy our kids sectional upstairs. Nothing fancy but Calvin has great customer service and found us exactly what we were looking for. Again saved us around $1,000 compared to others. Highly recommend them.

Manager Toni is extremely rude and the opposite of personable. The guy helped us calculate the amount to put down in order to buy out the furniture in 90 days interest free, but never told us we were LEASING the furniture and forgot to add tax in so now I’m paying 1250 for a 600 dollar bed, because the furniture was not paid off by 29 dollars before the 90 days. Called to speak to someone about my options and the miscommunication and she kept saying, “Well you should have read your contract.” Mind you I did not sign any contract or receive a contract at the time of purchase besides a receipt to pick up the furniture. Unfortunately, we will never buy from this store again. Since it could have been fixed easily without attitude.

Aaron at the warehouse was so kind and helpful when we picked up our bed frame this afternoon. It was pouring rain, and he helped us wrap tarps around the boxes and load them into our truck. We appreciate him going above and beyond to help us. Thanks Aaron!

Toni helped my mom and i when we went in there.... Could not have asked for a better experience! Super helpful and very patient. Loving the new furniture😀

The best people in town

Great furniture at a great price. We were in the store to find a recliner for my handicapped father. They first told us where the recliners were, then let us browse on our own for a short while. Once we asked for a sales rep, one was available right away and even pulled down recliners from the upper shelf to let my father sit on them to see if it will work for him. The sales person was knowledgeable and helpful. Once we were ready to purchase, he helped us all the way through the financing, and never made us feel unwelcome or made us feel like applying for financing was a hassle. I will definitely shop there again and I will definitely send my friends and family there for there furniture needs.

This is the best place in Amarillo to shop for furniture. Very friendly staff and affordable furniture from the latest models. Definitely recommended. Also they do great financing.

I should have known better than to buy from here on my first visit, when no employee appeared to be wearing a mask. I definitely should have known better when I went back and witnessed an employee dismiss a customers attempt to give him an elbow bump in greeting and instead shook the mans hand, saying, Im not worried about all that. So it shouldnt have come as a surprise to me when the delivery men arrived without masks or gloves. Upon calling to talk to someone at the store about that, I was told that I should have let them know I expected masks and that they dont think its necessary for their employees to wear them in the store. I disagree — a good, responsible business would be taking every precaution right now. Those that do take precautions will be getting my business from now on.

We have multiple pieces in our home from AFE and every time we’ve go in the customer service is exceptional. There is so much to be said for being able to purchase a piece of furniture and take it home the same day rather than having to wait 6-8 weeks like the big box stores!

Absolutely love this place! Great deals, and even better salespeople. Come see Kenny for a great experience!

Super easy to deal with and super cool people! Bought a sectional in about 20 minutes... walked us through financing options and helped us choose the best option for us and cranked out measurements to ensure placement in our home! shopping with kiddos can be stressful but they made it a breeze! They gave my kids coloring books & crayons and kept them entertained & happy the entire time! Definitely come here! This is our third purchase and well definitely be back! Every delivery has been awesome as well! Quick, friendly, and handles the furniture with caution & care! Can not recommend enough!

Melanie was super helpful. She sold us a much needed kitchen table, sofa & love seat set, and a new coffee table. Everything was very reasonably priced and the service was great!

Staff was very friendly. Soon as I needed help a young man helped me out. (So sorry I forgot his name) I got everything I was looking for very quickly and he recommended an Alt piece since the one I was looking for was not available. Definitely recommend going here.

Good selection of new and used, good prices, furniture doesnt have to be bombed for bugs before its safe to come into your home, and Jordan is awesome. AFE is a much better value and bigger selection if you are on a budget and/or looking for second hand.

From a very delighted customer - Fabulous prices, super friendly! Kevin did a great job in recommending the right products and styles. UNBEATABLE PRICES! Excellent quality and TV’s too!

The guys there were great! Had my sectional a week now and i love it!! So very happy with my purchase and their prices are great ! You wont find a better quality of furniture at theit pruces anywhere else in amarillo! Trust me i looked!

Wonderful and friendly environment! Mel helped me understand everything and had wonderful customer service!! Will definitely be returning for any future furniture needs! Thank you guys!

We’re new to town and had an Amazing experience! Aaron took care of us and had us in and out quickly. Very excited for our new living room set! Thanks y’all!

I Love them they are the best they always have the best deals and they can really hook you up. And their customer service they are really nice but They will show you some great deals and they got really nice stuff. Especially desk, chairs, their beds, and their staff are very nice so you should go there and check it out

Love, love this store!! I have been shopping here for years and it only keeps getting better. The staff, selection, quality, and prices are fantastic. Once you shop here, you won’t want to shop any where else. Thanks Furniture Exchange you guys rock!!

Melanie was great! Walked us through everything and answered any questions we had. Definitely will be back! Delivery people were also very friendly!

Shout out to Aaron Smith!! He is the best worker they have. He has been taking care of my family for years. This place has anything you need with AMAZING deals and prices! Best furniture store in Amarillo!!!

We have gone here for our furniture needs and LOVE what they have to offer! They have new furniture, GREAT selection and even gently used furniture you can redo! They offer great prices and will help you find exactly what you need with an incredibly friendly attitude! They were ALL so nice to us when we were picking out our sons bed! We will continue to go here and support this great business! We will also continue to send all our friends and family their way!! 5 stars for sure!

I went in looking for a full size mattress and came out with a king because it might have taken 3weeks for a full size to come in. Sales..i get it. I pick up the mattress with the intention of leaving the plastic on the mattress& boxsprings - and mention this to the person- and the warehouse person rips and tears the plastic to the point that I cant leave it on. Too busy on the phone WHILE helping another customer, to pay attention to the CUSTOMERS.Sometime Later, I called and was told there were no frames in the size I needed. I went in same day to see what else might work for me, and was told someone would be with me in a minute. 2 workers: 1 eating (csp1) and one waiting on a custoner(csp2). So I waited...and waited and waited. Finally after stuffing their face with food out on the sales floor, CSP 1 decided they could ask me what I needed. I explained and the attitude from this person that I was disturbing their eating time, was rediculous. They asked csp2 WHILE WITH a customer to go and check on it, do I mind waiting? So I waited...and waited and waited. Finally the eater CSP1 was able to get up and check on the item realizing that this situation was WRONG. Csp2, still with customer decided to, all of a sudden, go and check for me, after telling me they will go in a minute when they get done. When csp2 came back I finally got the item I did not ask for, but better. I tried to use snap credit, that Snap kept sending me 5emails a day about needing to uae what was ALREADY offered, for weeks, since I was still approved and it was available. NO RESTRICTIONS APPLIED. I was told by my name I was not in the system. By SSN and dob, suddenly I was found and not allowed to use it, unless I wanted to FINANCE MORE. was there anything else I would like to get GRIN.I get the item home and a simple simple simple item to put together took me 2HRS because the piece of furniture doesnt lock AT ALL, but keeps falling apart. I wasnt given all the peices I needed and had to find peices at my house to make it work. Tried to put my boxsprings on it made the ENTIRE FRAME fall apart even after adjusting it EXACTLY as the instructions specified MINUS the parts that were non exsistant.Moral of the story, go somewhere else. Its not worth it. Snap has a SUPER FINANCE and payment options, LOVE SNAP, but with A DIFFERENT store. I wont be back. I will buy out of amamrillo before I go here again. 2 visits & both were not good experiences.

Amarillo Furniture Exchange is an amazing place to both buy and sell furniture! Everyone is so kind and considerate. The owner graciously visited my home to view my furniture and offered fair, generous prices. This company is a great example of how Amarillo Locally owned companies are way better than the large franchises! I have done business here for years, and will continue to do so! Thank you all again!

Jamel is your most awesome employee!He treated us just like we were his own family.Hes curtious and compassionate. Hes a true gentleman. Not many people like him anymore. I thank him from the bottom of my heart. I will pray God blesses him and his family!

I had heard a lot of bad things about this place. But I went in there with a friend of mine. People was super nice and they had a wide selection of inventory. The prices was spectacular. I would give a 10 star if they would let me. The delivery guys was really good and professional. I could not ask for a better experience.

Chris and staff did an awesome job. They did everything they can to get us the beautiful furniture we have now.

Love the guys here. They helped us with a beautiful couch and bunk bed for our girls. Very friendly, even knocked the price down to fit our range. Highly recommend them.

I love this store! Ive purchased new and used furniture and enjoy it all! Super friendly staff--great shopping experience with great prices! I encourage anyone looking for new or gently used furniture to stop by Amarillo Furniture Exchange!

I WOULD HIGHLY RECOMEND AMARILLO FURNITURE EXCHANGE!!! EXELLENT CUSTOMER SERVICE AND WE GOT OUR FURNITURE SAME DAY!!!! WE WILL DEFINITELY BE BACK TO BUY MORE :)

Service with a smile! Definitely coming back!

Friendly and very helpful staff. Beautiful and quality furniture at a great price. The selection was great and anything they didnt have in-store, Danny was happy to order it for us.

The greatest buying experience ever!!! Great staff!!! Excellent financing!!! No one has a better selection!!!! Thank you!!!

Went in today and we got new couches and a 55 TV the staff was super friendly and very helpful. Even gave my daughter a coloring book while we were waiting. Great experience! Definitely will be going to purchase other furniture.

Awesome sales and delivery staff. My wife and I love our new couch and loved exchanging old furniture that we didnt want. Highly recommend this place!

Great prices! Great service! Good inventory. Overall a great experience.

Great selection and great staff. They have an amazing variety unlike any other store in town. If they dont have what you are looking for they can find it. We ABSOLUTELY LOVE OUR NEW BED

Thank you Amarillo Furniture Exchange for selling me an incredible piece of furniture! I cant wait to watch the Texas Rangers in the Postseason while relaxing on my new sectional. Your delivery guys were professional and courteous as well. All around incredible service. Thank you!!

Helpful staff, friendly, easy to work with, great prices! Will recommend and use again!

My in laws saw a bed they wanted to get for my son. So we called furniture exchange to make sure they had it in stock. They drove down and saw the bed they wanted but were told they kept all of the actual beds for sale, in a separate warehouse across town. My in laws drive out to the warehouse to pick up the bed, after already paying for it. It couldn’t be delivered to the store because they were supposed to close in an hour. Once they got to the warehouse, they waited for over an out while the gentleman looked around for the bed they had paid for. He called several managers to say he couldn’t find it and was in a hurry because he was supposed to have gone home already. He eventually just told my in laws he couldn’t find it and they had to get their money back, but the store was already closed for the day and they had to wait three business days to get the return, meaning we had to wait that long for our son to get a bed.Full disclosure, your convenience is last, their paycheck is first. Go somewhere else if you have the option.

Shorty and his staff were the best in the area of furniture sales. We went to all the big named stores but Shorty and his staff were the best and took care of us!!!....shop local!!!

We love going here and looking around at the great furniture and prices. The people here always are friendly and helpful.

The staff was very respectful and helpful. They didnt follow us around or pressure us on anything. Aaron Smith was extremely helpful and outgoing. We had an amazing experience.

Great customer service! They have a lot of choices for furniture the prices are very reasonable!! This was our first time buying with them and they were just awesome and so helpful!!!

We made an unplanned stop this morning and ended our day with 6 pieces of furniture. Employees kept us laughing the entire time and very reasonable prices. Will definitely go back when we get moved into our home completely. Great place for twin size or children beds new or used. Even scratched or dented items.

Great service and prices! They will beat anyone’s deal on the market! Will come back for sure !

I originally gave this place a 5 star review and now i wish i could give it NEGATIVE stars. I bought a full queen size bedroom set for a “great deal” but of course a month in and my bed frame breaks….their furniture is not meant for chunky people. The wood that is supposed to go across the bottom of the bed is so small a child could break them. Of course before all of this happened I went back to buy a couch as well. I am just now paying off said couch 2 years later. Which….you guessed it! My couch is broken too 😂 About 2 months after having the couch the electric stopped working in it.Basically, if you want furniture that is going to break after having it for 2 months and if you want to pay at least $1200 for the broken furniture then for sure this place is for you lol 😂

We went in and were immediately helped with getting things settled for our online financing. It worked out wonderfully. The sales manager was efficient even though he seemed super busy. Enjoyed walking through and seeing the reclaimed in with the new. Very interesting and convinced me that all my furniture wants and needswould be met.

We have purchased several pieces over the years, some gently used, a few brand new. Never disappointed with our purchases. We always look here first for any furniture we may need.

Had a great experience with the folks at Amarillo Furniture Exchange! Bought a new memory foam mattress and had it shipped to our house while we were on vacation. We love it and the customer service was fantastic! Great selection of new and gently used furniture.

They are so awesome. Very friendly and very loyal. They are the only ones we go to for any furniture need. Thank you guys!!!!

Awesome place to buy furniture. Always have good deals! The manager Calvin Boyd is amazing with his customers!

One stop shop at Amarillo Furniture Exchange, tons of inventory and options to choose from. Great financing plans if you need it, ask for Calvin he will treat you right!

Great ownership and staff. Love shopping with them.

We bought our dining set here and the staff was so helpful! The set only came with 4 chairs originally, but once we mentioned we had a large family, they hunted down 2 more chairs! Plus they delivered!

Inventory is awesome, managers are pretty great as well! They helped me with only the beginning of setting up my new home: Will definitely be back to furnish the rest of my place!!

Horrible place worst management I have ever experience

Great place. Took time to actually explain and help .

Amarillo Furniture Exchange is amazing you can find exactly what you’re looking for. The staff is professional friendly and very helpful allowing you to shop comfortably without the pushy ness of other stores. My family and I have been shopping here for several years and will continue to do so. Thankyou so much

THIS PLACE IS AWESOME!!! THEIR STAFF IS AMAZING!!! OVERALL, I HAD A OUT THE BOX EXPERIENCE. ALSO, THANKS TO CARLOS FOR ALL YOUR HELP!!!

Awesome selection and even better that they have it in stock!

The guys here at the store are very helpful and great at what they do. Jamel and Calvin T had excellent customer service.

I just walked through to look for a few things. Didnt find what I needed (or at the price more fitted to my budget) BUT they did have amazing pieces and the staff was very helpful without being overbearing. I was able to browse in peace. The expensive pieces were beautiful, made with sturdy, real materials and not crap-like materials. I like that but it was over my price range atm. the price was definitely right for what youre getting though. I thought the prices for the used crap furniture (not good materials) was way too high though. Those could probably come down significantly. Otherwise great experience. When were able to attain wonderful pieces I would definitely come here. Nice stuff.***I will say some couches they sell are Ashley Furniture. I dont suggest getting an ashley couch. I had one before and its crap.

We bought our couch from Amarillo furniture exchange and the customer service was great. We got a great deal on our furniture and look forward to our next purchase. Thank you

Im sure the furniture they sell is fine, but based on my experience, my advice is to not waste your time trying to sell your furniture to them. Bad customer service.

Great customer service very friendly and helpful.

There are some over there

Great lace to shop for furniture

The guys there are awesome at that store, they gave me a chance to show I can buy nice quality furniture and pay it off quickly without problems, the also have the option that if they dont have what you like in the store they will order what you want with the selection they have online in the store, and they are really good on delivery.the fact that im a reoccurring customer they up my credit 300 more dollars and didnt charge me for delivery. I will always be buying my furniture with Amarillo Furniture Exchange.

Awful management desipointed never going back.

Had some nice furniture. Some was really old and should be given away. Gentleman was helpful. But he tried selling me a desk glass table and said it was new, it WAS NOT NEW!!! It had scratches on the top, i didnt like that he lied just to try and sell a desk, and thought i was stupid to believe it was new!!! The desk was $100.00 and he lowered the price $10.00. I looked online and target had the exact table brand new with free delivery for $87.00!!!

Great prices with some cool options. I can always find armiores here so I can repurpose them! Thanks!

Prices were a bit too expensive for my budget. Staff is very professional. If you are looking for a furniture then definitely need to visit and give this place a try!

Love this place it’s great and they are very helpful!

Very freindly staff with great prices!!!

Love this place!! Always a great selection of items! We always find what we need!