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Sears Hometown Store
3003 E Broadway St, Altus, OK 73521, United States
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Sears Hometown Store
Comments
Di
Review №1

Purchased a garbage compactor with extended warranty. Could have sourced cheaper but wanted to support local business and had hoped that would translate to service. They did not have in stock, and delivered it two weeks later...Very nice transaction. BUT......Compactor quit after less than 18 months. Called store...did not even have record of my purchase...honestly I dont know why we dont have it, we dont sell that many compactors..What does that have to do with anything? So he gave me 800 number and Im on hold for 20 minutes...so much for the local folks give better service concept. Not sure what to rate the transaction....they were nice when I ordered the item to be sure....but I think service after the sale is equally important and they failed miserably!

Ga
Review №2

Great service. Lots of floor models to look at.

Do
Review №3

Being locally owned means they do the best they can! I know there are other options but pick the one that supports the community.

st
Review №4

Very polite and helpful group of young men and women down there they go the extra mile to get what you need, they dont say no till the have searched every where for what you may need i they found what i wanted, the salesmen all pitch and did the research together, wow all i can say..

Ra
Review №5

Awesome sales for home appliances, mattresses, lawn & garden, exercise equipment, and tools. Optional payment choices, such as the Lease It program.

Ty
Review №6

What a great place to buy appliances, they know their stuff!

ti
Review №7

If have not been there since new owner took over you need to go there are very helpful and the word NO isnt used like in the past and they are local owners with other business

da
Review №8

You need to check the new owners and sales staff there are awesome very helpful and honest

jo
Review №9

So nice to see the customer service brought back to the store, they go above and beyond to meet all our needs.

ja
Review №10

If you hadnt been there they staff and owners are awesome even with the move still great service

La
Review №11

A must to shop at the staff very friendly and the new owners Shane and Pamela Chapman are very good people to do business with

My
Review №12

They said they are open today until 6. No one is at the building or answering the phone. Its 2 hours before close for them.

sa
Review №13

Great owners and sales staff great selection also

Ti
Review №14

Nice store, Friendly sales staff, Great selection.. well worth the trip.

wa
Review №15

Love the new owners and the new way they do business the old fashion way.

ly
Review №16

What an wonderful place to shop great sales staff and plenty to choice from

ch
Review №17

If you hadnt been here you need to the new owners are great and the salesmens are great to deal with now

Ch
Review №18

Great sales staff and great selection great new owners

na
Review №19

Great people that running the store and very knowledge sales staff

We
Review №20

Great store work really hard to get the right products

ra
Review №21

Like the selection of the store and they are very friendly and helpful

Sc
Review №22

Store was nice and friendly, But delivery was the worst I have ever had, They would not hook up ice maker because it was copper line so we cut it loose they left before we cut it loose. They were going to . IInew one on porch and leave but I said put inside. Called store and they came back to put on handles I got them to take old one out and set new one in place. small dent in side of refrigator, They loaded old one on truck to move to our business next door. It fell off broke door off and other damage,But I just wanted to keep shelves inside. Lastly had to call plumber to hook up ice maker. Dont ask for delivery!!

ro
Review №23

Great inventory great great staff and very knowledgeable people

ch
Review №24

Great store and great sales staff and new owners

Ti
Review №25

Great salesperson...very helpful!

Mi
Review №26

This is my only stop for tools. Helpful and knowledgeable employees.

Ra
Review №27

Owner was very helpful.

ge
Review №28

Great service and prices!! A++

da
Review №29

If you havent been in yet since new owners and staff you need to

Sa
Review №30

Asked if they were hirring and got hung up on.

be
Review №31

If you hadnt been by yet you need the new owners and staff are worth it

Jo
Review №32

Because of this Store I will never shop at Sears again

No
Review №33

Place is a mess.

Mr
Review №34

Ok

ji
Review №35

Great

Information
6 Photos
35 Comments
4.3 Rating
  • Address:3003 E Broadway St, Altus, OK 73521, United States
  • Site:http://searshometownstores.com/home/ok/altus/3742
  • Phone:+1 580-482-6710
Categories
  • Appliance store
  • Discount store
  • Electronics store
  • Furniture store
  • Hardware store
  • Lawn equipment rental service
  • Mattress store
  • Outlet store
  • Refrigerator store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:11AM–4PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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