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Home Sweet Home Furniture
512 W Delmar Ave, Alton, IL 62002, United States
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Home Sweet Home Furniture

Comments
Ke
Review №1

We had a Excellent experience shopping at this store. Their Staff was very helpful and answered all our questions professionally. They treated us respectfully. They showed us what was available at this time and gave us time to make our decision. The furniture we purchased was delivered on time. Thank you for all your help.

Pa
Review №2

Who ever Cindy is said to me when I went there if you purchase this and take it with you you will have to bring someone with you to put it in your car because my man that works here is overwhelmed and all he was doing was walking around she sure don’t help in getting customers to come back I will never go there again this Cindy has a very poor customer service attitude and they was not busy at all when I was walking to the door l seen her get up and act like she was busy him to I would say the reason I think this happen but I won’t …And when I called to get the corporate number or store owners number she refused…Very unhappy customer I don’t know how they are still in businesses…

Ra
Review №3

I ordered a sofa and loveseat and it took over 2 and a half months and of course it’s all on COVID and they told me that the outfit they gave me was one that they ordered for there floor but I finally got it

ci
Review №4

They do have items available just limited at this time. I understand they can’t sell as much off the floor but the really try to help people. Very honest people

Bu
Review №5

Cindy was very helpful! I was very satisfied with my purchase and the delivery!

Ca
Review №6

Awesome. Service was great and I found what I was looking for.

K.
Review №7

I was in town searching for furniture for a relative and the staff were extremely helpful. The only downside is that there is a minimum of a 12 week delay on items being shipped due to covid 19.

H
Review №8

Beyond satisfied and impressed with the level of customer care my husband and I received! Every aspect of my experience with Home Sweet Home exceeded my expectations. The store has a VAST selection, with many beautiful, high-quality, and affordable options. From trendy to classic pieces, they have everything you could possibly be looking for. The staff is knowledgeable, friendly, and very helpful. They listen and go above and beyond to make sure all of your needs are met. The delivery is quick and effortless. The delivery men are very respectful, careful, and prompt. The Home Sweet Home team made it very easy to furnish my house and truly make it into my dream home!

Lo
Review №9

My husband and I were very pleased with our experience. We were helped by one of the owners and Tom couldnt have been nicer. Shopping online with Ashley DOES incur a shipping fee! Would you really buy furniture you didnt sit on first? We could see the product, feel the fabric and worked out a mutual price just as good as online! We saved even more by picking up ourselves and got to buy the exact sofa that we saw.

Do
Review №10

We arrived at the store to the sound of Rick James, Superfreak. We explained we were browsing for our next new couch but were currently enjoying a used couch. She seemed rather dismissive. She did not ask enough questions. My husband and I are both in sales. She corrected him calling a recliner a LazyBoy, instead of trying to sell us. No business card was given, or questions about anything we might want that they did have. Her parting shot was a suggestion for training for our new puppy that we were waiting to grow out of the chewing stage. Frankly I think she just wanted to sit down at her desk. I saw that they were hiring, but wonder if she would be the manager. No disrespect, but 90 percent of sales is in rebuttals.

Br
Review №11

Absolutely horrible! We bought a sectional couch the end of July. They said it would be here the end of August, then the end of September, then the end of October, now the end of November! When we tried to cancel the want to charge a 20% restocking fee. They just said that we have to be getting low on the list. Over 3 months and 2000$ later still no couch.

Lo
Review №12

We got a lift chair and the lady that help use was so nice.great prices. was great.

Pa
Review №13

Cindy was great to work with..will be going back...thank you for your help and Info

Ca
Review №14

Charges 20 pecent if you cancel your order before its even delivered. please read the fine print.

To
Review №15

Great name brand furniture, mattresses and accessories for unbeatable pricing. The team here is true to making your home sweeter.

Ja
Review №16

Maybe update you hours you lazy Jack-offs instead of wasting people’s time to come out

Ma
Review №17

Great customer service, great prices

Ro
Review №18

High prices

ke
Review №19

Tom was very helpful

Te
Review №20

Over priced could get the same from Ashley. Com cheeper and no fee to deliver dont waste your time

ea
Review №21

The owner is rude and arrogant.

Ce
Review №22

No furniture on hand for purchase

Ya
Review №23

Cool.

Information
4 Photos
23 Comments
3.8 Rating
  • Address:512 W Delmar Ave, Alton, IL 62002, United States
  • Site:http://hshfurniturealton.com/
  • Phone:+1 618-433-8787
Categories
  • Furniture store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–3PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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