Very well and stocked with all kinds of interesting lights. An enlightening experience. Lights in a variety of shapes, colors, sizes and designs. They range from plain to quite fancy. And, the consultant is highly knowledgeable about their products. Need lights, this is the location to check out!
Love the old school feel and the great customer service, if they dont have it, they try there best to find it!!
Great place and wonderful service. They know the questions to ask to help you find exactly what you are looking for. Cant get this service from a big box store. Luv them.
The service was great and they were very nice to deal with.!!!!!
Great service, very attentive and fast. This is where you go when you need the employees to be knowledgeable.
Great! I found three lamps, had to choose, and made a good choice finally.
Very knowledgeable staff.Prices fair, selection is plentiful
They never fail when Im looking for a hard to find item especially if its retro fit Gem always what I need and more...Thanks For Being Solid All The Time
Walk in the store, the woman that was behind the desk walked from behind the desk pass my husband and I . Greeted the incoming guest and did not say a word to us.. we seen several lights we were interested in .. due to the unprofessionalism and disregard of our presence.. I kindly told my husband let go we will not spend our money here.
Bought a circuit. $60.00. Was in the circuit box for two minutes. Same problem. Took it back in the morning. Manager said no refunds. Why give a receipt then? Nothing on the receipt stated this policy - only about no refunds on cut wire or display items. I cannot afford to waste this money, but thanks to the manager trying to jack up profits, I have no choice. Thanks, Gem. A gem you are not! An unemployed customer.
Very helpful people
It ok
Very nice. Very expensive.
Always a good experience when I go there.
Nice associate. Timely assistance. Large selection. Parts department got me exactly what I needed as well.
My dad use to go here years ago.. really nice people👌
Awesome place very helpful
Very good service..
Lots of options, the place to go to pick out a light.
The ladies in the light fixture department were friendly. The same cant be said about the guy in the parts department. I went in there hoping to get some help and advice on moving my light fixture. The guy didnt even let me finish explaining what Im trying to do and cut me off, saying they dont have what I was looking for. Meanwhile, he had just helped a customer who bought a case of electrical box mounts right before me. 😒
The selection and quality offered is very good and the lady who helped us find what was right for us knew her products and inventory. They do not install.
They were so great!!!!!! My dad came and bought the new outlets and light switches for my house. He forgot the cover plate. I came back to get them and they gave them to me for free! So sweet of them! They were so nice!!! I can not say enough good things!!!
If anyone needs any lighting go to GEM Electric! They are so helpful, professional, and friendly. We will definitely be going back for anything else we need.
We had really bad experience with our pendants here. We purchased 3 expensive ones for our kitchen. They would break pretty often for no reason. They agreed to exchanged for same ones only but it kept happening. We asked to get credit for different ones and they disagreed. It was very frustrating replacing them every month and they didn’t care to make an exception in our case knowing how expensive they were and supposedly high quality!! Never will I purchase here!!!!
Great Supply & very helpful sales people
This place is a Gem of an electrical supply and lighting warehouse. I highly recommend this place for your electrical and lighting needs!
Great supply house. Well trained, friendly staff. Best showroom in the area.
Ample selection of options at a fair price.
They treat you like a real customer and if youre not sure about a certain product they will guide you in the right direction I had a awesome experience dealing with them last weekend they will definitely be my Supply place I go for electric
I dont know what Im doing. They were kinda helpful and crazy expensive.
Exceeding the needs of your electrical jobs. Very helpful and knowledgeable staff. A wide variety of lighting and ceiling fans. The place to go if you want a chandelier.
Great place always handy always open
Great selection at a fair price.
My review is only based off of the guy at the parts desk. You may have a different experience than I. I get it costumers can be a challenge to interact with, but don’t take it out on us all.
Extremely knowledgeable and helpful.
Huge selection, this place is a feal...GEM. ok, that cannot be the first time thats been said. really, great lights though.
Great service and all ways have the parts you need
Those guys sure know how to take the edge of of your work day. They know their stuff and they keep the customers laughing 👍👍👍👍😁😁😁😁
Extremely sweet staff and prices cheaper than Amazon!
Great place. Very knowledgeable people
Super helpful and reasonable prices.
Its almost like they are over qualified and priced. Yow! Pow! Sucker punch prices! Zers Mackenzie. Watch out!
Helpful people and fantastic prices
Great store for fancy light fixtures
I absolutely love this store.
Very helpful and friendly! These guys have everything!
This place has many light fixtures. Most of them are very expensive
Giant selection of everything you can think of. They know what theyre talking about
Very helpful and large variety!
Closes at 4 on Saturday, its 3:26 and no one is there and phones are already swotched over.
Excellent customer service.
Knowledgeable easy to deal with with friendly people
This place has been here forever and stocks everything from odd-ball parts to every fixture you can imagine.
Great selection and service.
The best
Website is usutped pharmacy
Staff is rude, there is never anyone (worker) on the floor the to ask questions. Have to always form a line to behind buyers to ask just one question. I would rather go elsewhere. Customer service is key.
My experience was terrible. The most unwilling to help people I have ever seen. I would never do business with them!
Very helpful and polite
Always Pleasurable