I have been taking my cars to Butler tire in Johns creek since the store opened. Courney Robb is the best in the business! They did an amazing job on a Lexus 2014 450h, 2007 Lexus LS 460, 2015 Lexus LS 460 Fsport,1991 Honda prelude( full restoration), 1994 Acura NSX, 2016 Lexus LX 570, and a 2020 Tesla Model X. They have done everything from custom wheels, Brembo brake installation,caliper painting, Electonic enigie performance enhacment, Tire/Wheel repair, Window Tinting, Brakes, alignment and tire replacement. Courtney and his crew are always super knowledgeable and fast. The store is very clean and inviting with the latest after market wheels and high performance tires. It is always fun to see the high end cars that are in the bays. It has been a pleasure to work with Courtney over the past 10 years. If you are a car enthusiast or just want honest superb service Butler Tire in Johns Creek is the best of the best.
Great Service. I got new rims for my 2018 accord and they came out fantasticWould highly recommend this place if you are in need of rim or tires. They even wipe off your rims and tires to assure quality customer service. Butler Tire is the place to go!!!!
I have enjoyed working with Butler Tire and Brett was extremely professional and informative about my situation with my car. Thank you Brett for informing me on what was going on and how to get my car back to smooth driving baby hauler.
Wheel & tire service done right the first time with excellent communication throughout the entire process.
Great service! Always honest about what I need and dont need.
Before and after, thanks to butler tire they brought my brakes back to looking alive and vibrant! All after helping me with a subframe issue that 3 other shops told me they couldnt help me with! I had a shifted subframe that several “euro” shops said they couldnt fix and id need a new subframe but butler had me covered! They tacked the brake calipper painting on for an excellent price these people really care for your car! Hands down #1 place to get anything wheels tires, suspension, etc. done in Atlanta if you care about your car. (On a side note i love the transparency of letting us look right into the garages from the lobby so we can see whats being done to our cars).
Service was excellent and efficient. Went in for a tire repair (picked up a nail) and rotation. They advised me my tires will need to be replaced in the next 5k miles, so no pushy sales which I appreciated. Ill continue to go back to Butler for new tires and maintenance because I can trust their recommendations and high quality service. I dont have a high end car, but they still took excellent care of me and my car. Thank you!
I came by two weeks ago for air in my tires. I was told no because it was raining and they don’t want their techs going out in the rain. Ok, I can respect that. Went back today when it’s sunny and he told me it would take 30 minutes so the could check me in and pull me into the bay. Pick a story. Customer service does not appear to be their thing. My 4 cars and I will not be back.
Butler Tire did a great job aligning my Mustang with some custom specs to suit what I am doing with the car. Great group of guys and very professional. Thank you for the great work.
Courtney Robb and his team are great. New tires for my BMW X3 Mounted/Balanced and Aligned efficiently and super attention to detail.Very Happy Thanks
Used them several times but never again. A big part of why I choose a tire place is that they will air me up whenever I need it. Today they used some excuse about not being able to air up without bringing it in the building which they cant do because they have a stack of people ahead of me. This is to put air in a tire mind you. Youve lost my impending brake and rotor job and all 3 of my familys vehicles business permanently.
This is the second car I take to Butler tires. They are the best period. I strongly suggest if your in the market for rims and tires give them a call.
I’m a car guy. But I haven’t had a car putt of new wheels since high school. When I recently bought a used Porsche I was struggling with which wheels to buy, how the fit would work going to larger diameter wheels, and how aggressive I could make the car look while keeping it “classic” Porsche. Enter Brett. He worked hard to communicate all my options. He spent time with the wheel manufactured to ensure proper fit, and babied my wheels and car during the changeover. I could have purchased these wheels and tires elsewhere for a bit less, but wanted to reward Brett for all the hard work, and for the trust he built during the back-and-forth. “Trust me” was put to the rest and he delivered. And now, my 2002 Porsche looks as menacing and badass as I’d hoped. Without Brett handholding me through the process I’d have purchased elsewhere. Finally, all the staff at the shop were courteous and service-minded. I highly recommend them, especially for the picky “car guys” like me.
Excellent service and are the tire experts willing to work with you to get the right tire. They even helped me get an all terrain tire to fit my Land Rover. Free tire rotations for life makes this a good value and will come back for my next set of tires.
This place is on the one They really know their job I will bring my car here from now on Great 👍 job Bulter Tires I will be back.
Great service as always. Amash was able to accommodate my tight schedule and get back to work on time. Love the tires and overall professionalism.
The best evidence of how good/ reliable a business really is not necessarily when all goes well, but it is when there’s a problem.Brett at Butler provided exceptional service from start to finish, even after navigating through some difficulties with a supplier issue (Rohan Wheels that also provided “above and beyond” service as well FYI).I came to Butler after a mentor stated how good they were, and that proved to be true. Now I’m a customer for life thanks to Brett and Butler Tire.
Hard to say, I have a truck they worked on (chrome delete) for the previous owner and the work isn’t holding up. I took it back to them and they said they don’t do that kind of work anymore and I’m left wanting more and still in need of it being fixed. I get where they’re coming from, but that doesn’t help me get it repaired.
Ill never go anywhere else for wheels/tire work except for Butler tire! Austin was great with helping me with my issue. The techs were also wonderful, took great care with my vehicle and it rides perfectly now! They have a permanent forever customer! I advise not to try and save a few dollars going to the cheaper places, in the end it will cost you more, just go straight to Butler! Austin will take great care of you along with all of the technicians!
Dani, Cortney and the rest of the Butler Team not only ensured I got the perfect set of tires that fits my needs, but they also gave me first class service! Thank you Butler Team for giving me a great product, great service, and an overall delightful experience.
Love Butler and the work they do. Have been using them for years. Always a huge difference between a Butler Tire alignment and balance versus Dealership, tire chain, and private shop.
I have been coming there for all 3 of our cars for over 10 years. I’ve gotten new tires, rotations and repairs done. They have always been wonderful and honest about what is needed. I usually am able to drop the car off for rotations, go for a run and it’s ready when I get back. Highly recommend Butler on Jones Bridge in Johns Creek GA
01 X5 E53All I can say is no and I mean “No One Else Touches” my tires but these guys. And that’s coming from a BMW Specialist. The best in the business next time around it’s time for another set of rims.Thanks guys,Myke
In a word..... EXCELLENT!Prompt, courteous, and professional.Had a tire patched and was pleasantly surprised that they also cleaned all the wheels and shined the tires.
Excellent service and detailed staff. Greeted me at the door and from start to finish kept me updated on the progress and look of the car. Will definitely recommend this location to my family and friends.
After wasting time and money at other tire stores, I discovered Butler Tire. I have been going there for years. Its the only place to take your car if you want things done right the first time. They treat you with respect no matter whether your car is a Lamborghini or a Toyota.
Brett Polsin was my tire guru. He did an excellent job of recommending exactly what I needed for tires and got them set up efficiently. My ride is so smooth now and it’s all thanks to him! Definitely will be coming back.
Great service, the manager Courtney is awesome! Have been going there for years and they always take great care of of me and my cars.
I needed my rotors resurfaced on our 2014 ES350, the dealer was too, busy, and way to expensive, another company wanted $300! We called butler after seeing them and talking to a few of their people at a past auto show. And the service was great, fast and at a good rate. Looking to more work performed by them.
Excellent customer service, clean lobby and good pricing. I trust these guys for the rubber that meets the road
Terrific customer service and prices! They even do a detail of the rims and tires before they present the finished car. Superb reputation in the local exotics and Porsche community. I had a screw destroy one of my Michelin PS4s and had them put on a new tire. They patched the older tire for me as well and placed it in a tire bag for the trip home. Great team at Johns Creek, John Fulton and Dani Butler are outstanding!
We just had our car serviced with Butler Tires in Johns Creek. Brett was our service advisor. We have been having vibration since we put the new tires and wheels on it. Other shops were unable to get the issue handled. Brett and his team knocked it out of the park. The Yukon drives like a dream.
Brett was informative as well as courteous. He ordered my tires for the next day and called when they arrived. Two hours and one Rosa Mia lunch and I was out the door.
I just paid $45 to get a tire plugged on a 2012 Jaguar. Service was good but price was high!!
I can’t say enough about my recent experience at Butler Tires & Wheels. Courtney and the awesome team took great care of me while fitting a new set of Pirelli’s to my Giulia.These guys are the gold standard for a tire and wheel shop. I would recommend them to anyone.
The Johns Creek store is awesome. Good people. Fast service and I trust them with my custom wheels.
The service at Butler tires is fantastic, as are the tires. I had the tires on my Genesis rotated today. Butlers showroom is always spotless and comfortable. I wouldnt mind staying longer, but theyre too quick!
Courtny was great. Overall staff did a excellent job.
Always a Pleasure! Brian is the Best!
Such a great customer service, didn’t have an appointment but they were able to get me in right away and my friends vehicle as well. Will recommend this shop to anyone.
My tires came out clean and very quick I was very happy with the customer service as well.
Great customer service! Highly recommend
Austin at Butler Alpharetta did a phenomenal job on my G37. From sourcing the parts all the way through the final details; I felt valued as a customer the entire time. I will be returning for future work and projects!
Courtney and crew never disappoint hands-down the best tire wheels and brakes shop in Atlanta customer service off the charts my fifth set of wheels and tires from him could not be happier
Excellent service, fast and always white glove treatment of my new wheels. Highly recommend Butler Tire. They do it right!
Courtney (manager) is the most professional and courteous guy you will ever meet in retail hands down.
Imagine waiting 3 hours to mount 4 tires.Imagine bringing the car in right when they opened. It was the first car in the garage and they werent busy at all.Imagine trying to con me into purchasing a $300 alignment when firestone does it for $100.Imagine trying to further con me by exclaiming, but its an R8! Thats why its $300!.Imagine trying to sell me hub centric brackets for $100 when amazon sells them for $10.No apology or recognition that it took 3 hours when it should be 30-45 mins. MAYBE 1 hour and 30 minutes.Felt sorry for the only dude working on the car. Definitely underpaid. Meanwhile all the parasites on commission sat around looking at their phones while I wasted 3 hours.Since Leo left this place has gone downhill.Didnt bother complaining. I knew it would fall on deaf ears.Wont be back.Dont even bother responding Carson. Operating Partner aka you do no work yet take all the profits. Probably took a PPP loan and pocketed that as well. Prob to the tune of millions.I guess your demographics are neck tatted gold tooth rappers, athletes and old boomers. If you dont fit into that demographic, I.e., you do actual work for a living, dont come to this location.*** Edit to respond to the response from the owner***There you have it folks. Its because of the CDC guidelines that mounting 4 tires takes 3 hours now! I guess every customer that walks in the door takes 3 hours to mount 4 tires? I smell BS.Yes, I paid $195 in 2013 and then $260 in 2016. Notice how you didnt inform everyone what I paid in 2018. Either way, your response is akin to essentially stating that we conned you then, how come you wont let us continue to overcharge you now? Its because I called around and asked for quotes now, so I know the real cost. I wised up and realized what a ripoff its been. Thats what happens when you have 3 hours to spare waiting around. LOL. Charging $300 for an alignment is a con when your competitors do the EXACT SAME THING for $100. Nice try.Family owned and operated aka, our family abuses labor from peasants, pays them nothing, and we make makes millions off it. Wow, congrats. Family owned, so noble. Cotton plantations were also family owned. Keep up the brain dead talking points though.Dont worry Carson, I wont come back to any Butler Tire location. Your industry is commoditized. Since you probably dont know what that means, it means that it literally doesnt matter who puts the tires on, as long as the tires are put on and the alignment is done with the Hunter rack (that everyone has) It doesnt matter if Butler Tire does it or literally ANY other shop around.Finally, $100 was definitely the quote for the hub centric rings. It was $25 for each ring and I HAD TO BUY ALL 4, even though I allegedly needed only 2. I looked up the part on amazon for $10 for all 4. The response was yeah but what size is it? The costs ranged from $10 to $15 for the bigger sizes. Still a ripoff attempt. Still a con. Nice try again.PPP isnt just for employees. Its for the lost profit that you personally allegedly incurred. Tax money wasted on parasites who dont deserve it. (Thats you) What else is new? Give back the PPP money you stole and distribute it to your techs that you severely underpay and take advantage of.And yes, neck tatted rappers, athletes and old worthless boomers do not do real work, thats correct. I understand thats probably your demographic. Lucky for you there are plenty of brain dead rappers and athletes to go around. These are the same people that get ripped off for everything they buy and thats why most of them go broke eventually.Long story short, you overcharge for all your services. Have low pay techs do all the work, and you collect the profits for basically doing nothing. Everyone loses in that scenario but you. Customer loses, employees lose, and you win.Gonna take a hard pass on that.
Dont spend your money at Butler tire Alpharetta: Poor customer service: The sales representative name Courtney has a bad attitude if you have questions about products and services and quality of parts he acts like he is doing you a favor as if you are anoying ahim. Also the other representatives dont acknowledge people when you enter the building.
Very profesdional, courteuos and attentive staff. Excellent service. Highly recommend.
I have never had a shaking steering wheel at 60mph until i had Butter Tires put rims & tires on my car. They changed out my Continental tires to Michelin Sports plus and that made it better and tolerable. I came back for the 5000mile rotation but on the way home it started shaking again. Now their telling me that when they spin the wheel you can see that its bent. I asked if i could see it and i was told that i wouldnt be able to notice if its bent and i should spent $500 to replace it. Now i have to go elsewhere for second option and spend more money. Ive had a shaking steering wheel from day 1 of their installation and the Michelin Sport plus tires just made it tolerable...now im supposedly at fault for bending the rim when my steering wheel has always been shaking since the installation.
Dropped in with a flat, knew tires were close to needing replaced, had me out on 4 tires and alignment in an hour. Always my go-to.
Next level service! There’s a reason they always have high end cars in the bays.
I wrote the website for a quote and Courtney Robb responded to all of my dozen or so emails quickly, letting me know what wheel and tire combos would fit and was able to work me into their schedule almost immediately. We were able to put a deal together by Thursday afternoon, and on Friday morning at 8am they pulled my truck in the shop. About 2.5 hours later, exactly as described, the work was complete and I am very happy with the results. I strongly recommend contacting this shop if you are in the market for aftermarket leveling/suspension/wheel or tire work. Courtney was a pleasure to work with. 👍
This location never dissapoints. Courtney the manager does an ecellent job at paying attention to the needs of his patrons. The staff is always friendly when I need to come by and have something address. I came in to have air put in a tire this morning and luckily the young man told me I should not drive as it was dangerously low. They were able to replace my tire in a reasonable amount of time and had me on my way. #Rockstarbehavior
Our family has been going to Butler Tire in Alpharetta for years. Although we have recently moved to Midtown I continue to drive to Alpharetta for tire service. Love everything about this place. Highly recommend.
Awesome customer service from the manager Courtney Robb. Very detail service professionals. They cleaned not only the wheels that were getting new tires, but also the wheels that were not being serviced. I’ve have never had service like that. I am a customer for life. If your tire and wheel service isn’t treating your car with that kind of care, you need to change to the pros at Butler Tire and Wheels.
Butler Tires and Wheels does an exceptional job every time we take our vehicle to them. Austin was very friendly and courteous!
If you need someone that is dedicated to a customer then ask for John Fulton. I recently had a 6.5 lift put on my Nissan Titan as well as new 35s and wheels. John really went above and beyond to make sure I was happy and that the job was taken care of correctly. I had a couple issues with the manufacturer of the lift I put on and John made sure to research and correct the issues. John even worked on his day off to make sure I got my truck back when I wanted it. It is very rare to find dedicated employees that arent worried if they are working off the clock. The trust factor is so important especially when your knowledge of your truck/car isnt so great. I hope Butler Tire realizes what a dedicated worker they have in John Fulton.
Very helpful nice clean place good customer service
Good service as usual. Need to take appointments I waited 4 hours.
Kousha always helps me and my friends when we need him, even answers phone calls when he’s busy. He’s a great resource in the industry which is not easy to find
Awesome service decided to use local rather than internet and glad I did the tires I would of ordered would of been an issue and the rims but Butler tires and wheels set me up with something that works with looks and performance and if any issues they will take care of it with a lifetime rotation free definitely do business again.
Really great service. Was 40 minutes before close, but still got me in and did a excellent job!
Awesome client experience! Always friendly & honest, we do all of our business with Butler!
I use Butler for tires, brakes, etc. Service is helpful and knowledgeable.
Wonderful service! Friendly staff! Replaced my worn tires and got me back on the road in no time !
Courtney and his staff are always professional & friendly. Whether it’s for a rotation or new tires, I know I can count on them for a thorough job.
I couldnt be more pleased with Butler Tire in Alpharetta. Their level of knowledge, professionalism, tire and rim selection, and amazing customer service is nothing short of outstanding! I approached them with a few ideas on what I wanted to do with my Tacoma and they immediately knew which combination of products would fulfill that vision. The end result was jaw-dropping! I highly recommend them to anyone looking for quality products and exceptional service. Special thanks to Derek Nagel and the techs who really knocked it out of the park!
Amazing experience great employees!
I’ve been doing business with Butler tire for years. I think they are best in the area for tires & alignment.Courtney is a pro!
This is a great store staffed by professionals. They go the extra mile to make you are satisfied with their service.
Austin was awesome! Butler Tires is the only company I’ll ever use!
I had a good set of tries but butler tries and wheels said I had knots in them I bought another set of tries from them very over price so the problem continue so it was a wheel bearing so I left a review they reached out to me an said lets fix it their way of fixing it was for me to spend money so I can receive a discount not any of my money back mind you I bought a set of tries when I had good ones from start so as I reached out to them to see if he Danny butler would keep his word I was pond off to someone who was very rude an rushed off the phone and never responded to so its all smiles until you spend ur money good luck bc once they have ur money they turn into different ppl.. now that I left this review I received a rude text messages from Danny butler
I had a 2017 Jeep Rubicon lifted new tires/wheels suspension...the works. Worked with Leo and this guy is the best!! Took the time to walk me through every piece/part on it and how it works and what is for! Could not have had a better experience! Along with customer service this is the cleanest/neatest tire shop/off road dealer I have ever seen!! HIGHLY RECOMMEND THEM!!
Absolutely amazing customer service as always! Got me in & out! Kind & welcoming team with the best tires!
Excellent service...and Quick 👍🏾
Great service,wonderful,caring people. Thank you !!!
Brett was absolutely on point! We needed a wheel for a client to replace his damaged one and match the other three on his 2007 Mercedes with aftermarket wheels. No name on the wheels just manufacturer marking numbers. He was able to match it up while I was on the phone and had it shipped to our company the next day. Apparently it was one of the last two in the states.Excellent job!Excellent service!Excellent pricing!Thanks Brett!-Marc
Great place for sports car alignments.
I recently came home on military leave from Virginia to visit my family and needed a set of tires for my lifted 2015 Ford F-150. I called Butler Tire and spoke with Bryan on the phone about ordering a set of tires and he was so helpful! I was able to get my tires faster than expected and he truly went out of his way to make sure the process went smoothly. I also found out he served in the Army and was happy to hear he loved helping out the Vets! Thanks Bryan and I will be back with my wifes car when she needs new rims and tires.
Excellent job at indexing wheels & tires and road force balancing to remove high speed vibrations.
This is the best place in the Atlanta are for your wheels and tires! They carry every single tire and wheel you can imagine and their customer service is top notch! I couldnt have had any of a better experience working with Brett. Happy to have my go to spot for all of my wheel and tire needs.
First time customer and had fantastic service! Brett was super helpful, recommended what would be best for my Honda and my budget, which I really appreciated! I would absolutely recommend Brett & Butler Tires and Wheels to my friends and family. Trustworthy and customer service unmatched! I will definitely return with other vehicles!
Excellent experience today with Courtney. He got me in right away with multiple things that I needed done on a Saturday when they close at 1PM. Very pleased! Thanks Butler Tire!
It doesnt get better than Butler. They make sure you are taken care of no matter what you go to them for. Ive been a proud customer for over 10 years and dont plan on ever going anyone else.
I had an amazing experience working with Courtney at Butler. I told him what I was looking for in rims for my new car, and he immediately shot back awesome ideas. They had my car done within hours, and I’m extremely happy with them. He even helped me out when I accidentally scratched one of my rims. They fixed it with no charge. Would recommend to anyone!
I have had the pleasure of doing business with Butler tires for almost 10 years now. In that time I have had nothing but the most professional experience there. Courtney Robb and his crew have gone out of they’re way to make me feel like family. I can honestly say that I have never felt like I have been sold on anything, but instead he goes out of his way to explore each amazing option on a car buy car basis. I truly feel that my business with Courtney and the Butler corporation is valued and I will be a customer for more years to come.
We love Butler Tire! Courtney is the best!! So friendly and attentive. He’s always been so helpful and finds me just what I’m looking for. We’ve worked with him for years getting wheels for our cars. Highly recommend!!
The staff there were very accommodating to my unique issue. They talked to and worked with the third party to get my issues resolved. Butler tire has impeccable customer service and a stealer reputation of being the best Wheel and tire experience in the USA.
I’ve been going to Butler for years. I love everyone there but Courtney by far is the best. He has always been helpful with any questions I may have. But most importantly he’s always helped me pick the best wheels for my vehicles! I’m obsessed with the new wheels he chose for my Jeep. I’ve been getting so many compliments!!!! Thank you...
Bryan Cahill was great! Helped with all my questions looked for the best deals. Some people try to take advantage of others that don’t have any knowledge. He definitely is not that type!!
Quick, professional, efficient! Worth every penny.I went to two different shops for alignment and they could not do anything with my car! One shop looked at my ride and said it was too complicated to do! At Butler they got me in and out in under an hour. The results are spectacular. My car is track ready! I will definitely come back.Highly recommend them!
Courtney is the man! He is a true professional. He needed all his patience working with me. lol So proud of the rims I bought. Love Butler Tires!