I have to give it to this dealer, Steve goes above and beyond for me. I can hear it in his voice that he probably gets tired of me (and I can’t blame him) but he still gets my truck done. Being an owner / operator and on the road 12 hours a day these trucks are important to me and they do whatever they can at this dealership to get it fixed promptly and properly. They’re all great people including the owner, the general manager, and my salesman Glenn.Thank you guys for putting up with me, and getting me back in my truck.
I would like to thank Dave, Steve, and Justin for a fantastic job on my rig. They gave me excellent customer service, went above and beyond the call of duty. Justin is a true professional mechanic and even spotted work that was done incorrectly by another dealership and he corrected it for or me.I highly recommend this company.
Best International dealer around. The service department are awesome day and night shift. Get your truck fixed the first time.
Excellent service and Anthony was very helpful and professional. Thanks
Got me fixed. Semi reasonable time.
Parking great... Parts available... Quick in and out... If they dont have... They will get it asap... And ready to work a better price without begging... Be going for years as a company driver to a O/O
Thorough techs...cant complain
This company treated us so well. We broke down with our RV and Dave went out of his way to get us back on the road again. They were quick and efficient. Would definitely recommend this company.
Customer service and knowledge!!! They went above and beyond to get me all the parts I needed, and just showing them a picture of something, they knew excactly what it was that I needed. Very friendly staff and very patient.
My first time there and I am very pleased. Thanks to Steve and Dave.
They were great. Customer service was immaculate.
The stuff is sucks, they smell gossip( no ethics), not Profesional at all and underestimate the customers. Please be advised to be beware of those people.
In and out in a few hours, great service and service guy was awesome...
Very reliable service. Used them for years
Got my tractor in and out, repairs taken care of within 3 hours! Awesome service and people! Thanks guys!!
I recently had to go to five start for parts and Kyle the parts guy was absolutely amazing.. he treated me like one would want to be treated... absolutely amazing service .. and I never write reviews ..
Our driver pulled in and within minutes got a diagnostic scan; his truck needed repairs and they immediately began work to fix the issue under warranty. He was back on the road in slightly over an hour. Friendly staff in the service department and outstanding service. I could not be more satisfied! Kevin Tanger - LB Water Service - Transportation and Safety Manager
5 stars for 5 stars parts department. They always going above and beyond to get the correct parts. Always very helpful and knowledgeable. The service department on the other hand would get 1 star due to being rude and trucks coming back improperly repaired or requested repairs not completed.
Great people to deal with... very professional group. Ask for Kyle and chris. Front desk guys.
Always a pleasure.
Absolutely professional with the common touch of perfect customer service....... everyone I encountered was very knowledgeable about the operation and definitely knew their skilled craft!...5 star operation....
They are a great dealership, always a pleasure to do business with them, they go out of their way to make you feel like family.
Dave on the night shift is a really great guy
This place Id great! Good customer service n fast sevice
Immaculate engine rebuild... even painted it like new. didnt need a cab they took me to hotel! Chinese next to the shop was excellent
Didnt have a choice. Other than tow my pete to the closest dealer i limped it in to these guys. The guys in the office were awesome. Got me in within an hour and had the issue figured out fast. They didnt have the part for my truck, but they sent this squirrely driver to get it from another dealer. Thats service. All in all had me back on the road within 3 hours. Almost enough to make me think about buying a International.
Good
Id rather not comment because alot of good people need their jobs!
Theres plenty of parking staff is friendly and knowledgeable. Always someone there to help!They have a parts department and service department along with a lease department!They are open Monday through Friday from 7 a.m. to 9 p.m. and Saturdays 7 a.m. to noon the parts are only open on Saturday, the service department is closed
If I can give these people a 0 I would. Worse customer service ever. Haughty. Unprofessional. Dont own up to their mistakes or delays. Repair is decent but go somewhere else if you want to deal with decent Americans who still value good work and are professional
Awesome people nice and effectively
This place looks out for the customer. I deal mostly with the parts department and it is the best, especially the drivers. Everyone cares.
Staff was knowledgeable, prompt, and courteous. Willing to answer my questions and make sure my order would be taken care of ASAP.
Well unlike the fake rusty shacklefords review i see here. I have been to this service location many times an have always been treated well and with fast service. Never have had an issue with these guys and will be back again.
My truck feel so great after I take it to them that Im just so happy with they business
Great service here. Got me in and out in less than one day. Fixed to factory recalls and replaced my water pump.
Fair prices. Very nice people
No custumer service at all at least with the guy in service dept that i drop my trk with his desk is the last one on the left side when you stand on the counter the other guys were very friendly and nice and helped me out with everything i needed to know because this guy acted like he didnt know nothing like ...This is not for free right? he told me we will call you when truck is ready and they didnt so you better keep calling
Not always a five star but they are working on it. Keep up the good work.😎
They do such a great job thx yall
They had to keep the truck overnight. They even drove me to the hotel. Awesome service.
So Ill give a 3 of five star there are friend an rude staff there rude is on day shift night shift guys were amazing now as for service on truck horrible I checked truck in for overcharging they fixed that but then def lights started coming on so checked it back in they tell me its fixed so I go BK to get it just to crank the truck on there property to see problem was not resolved went to second shop an got it fixed with a couple hours
After dealing with many parts guys for over a week on a few injectors I came across Chris who had my parts figured out in 10 min and had them there next day along with every other part I needed which he had in stock all for less then what other part suppliers had quoted after dealing with him I will no longer deal with any one else by far best experiance Ive ever had at any dealer and most helpful knowagable employee ive come across in a long time
Great service
A 3-day repair took 3 weeks
Knowledgeable employees,great delivery service!
Fixed an intermittent stall problem in a hour. Excellent people
People in the service office are rude. Mechanic got grease on seat, floor, door, and steering wheel
Always helped and solved the problem👍
Fast and thorough
Great service
Good
Very good