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Scott Cadillac
3333 Lehigh St, Allentown, PA 18103, United States
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Scott Cadillac
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Jo
Review №1

Bought my new car there. Im not from the area but everything worked out well for me. I wish I was local because they seemed to offer a nice servicing center

T
Review №2

Sales rep Andy was AMAZING! He rushed the car I wanted, so I had it within 3 days of asking for it. He went through all of the features that came with the car I was getting in order to ensure I had a full understanding of how my car worked. The financial dept was fast and efficient in offering me the best deal possible. I appreciated that the sales rep and financial departments kept their word on their offers, as I’ve had other dealers change their offers on me at the last minute. I am extremely satisfied with the CX-30 they sold me and I would HIGHLY recommend this dealership to others. I would definitely purchase from them again :)

Bi
Review №3

Great to deal with. Our sales person Beth was awesome. Service was great as well getting out new 2022 trailblazer ready for us on short notice.

Ni
Review №4

This is my second car purchase from Scott and I highly recommend them they got me in the car I wanted at a payment I could afford and provided excellent service. They made the entire process super easy stress free.

de
Review №5

I had a great experience at the Scott Lot. My salesman Kevin was wonderful, polite, very knowledgeable, courteous, and helpful. The Manager, John and Business manager Mike were just as helpful and pleasant. I must say I would recommend this lot!!! Outstanding service

Br
Review №6

Todd and Kathleen did a outstanding job getting my car delivered and with explaining all the new features of my XC60. Without their help I would have been an unhappy camper. Great job to all at Scott Volvo. By the way the 2022 XC60 B6 Inscription is probably one of the best cars I have ever owned.

Co
Review №7

I stopped in on a whim to their Mazda dealership as I needed a new car quickly, and was pleasantly surprised with my test drive experience. I had a bunch of dealerships (including Lehigh Valley Hyundai) try desperately to get me in the car that day after the test drives, but with Scott Mazda they had me sign a form and I got to test drive the CX-30 on my own, letting me experience the car for myself. I then spoke to a sales associate and learned much more about the vehicle, and any comparisons, flaws and strengths of the CX-30. The sales department was extremely knowledgeable and not pushy at all, willing to work with me at every step of the way alongside their finance folks. To say it was the easiest car buying experience Ive had in the Valley is underselling them greatly. If youre in need of a new car go see Richard or Jeremy, as both were very easy to talk to.

Ga
Review №8

Ty and Tom were perfect in every way - professional and friendly at the same time. I totally love my purchase. Thank you to all.

Ka
Review №9

Overall my experience was good. The associates were amazing! Polite, respectful and ensured I was comfortable with the entire process. I would recommend doing business with the organization.

Ba
Review №10

Don’t buy your Cadillac here! Their service center is terrible! They have “fixed” my 2020 Escalade when it broke down on Oct 2nd and Oct 11th and yes, it broke down again last Saturday. Same problem, each time. How hard can it be to help a customer endure all this turmoil and inconvenience? Apparently, it’s too hard for SCOTT Cadillac! They haven’t reimbursed me for the 10/2 car rental costs! I’m out of patience and out of time for all this expense and delay. Will somebody please do the right thing and really fix my truck because SCOTT still isn’t doing it.

Bi
Review №11

This is the 5 th car me or my immediate family bought from scott. Always a great experience. Pricing and trade values are very fair. Everyone was very pleasant and easy to work with. And of course the service at scott is a huge reason we keep coming back

Mi
Review №12

Absolutely a joy to work with the folks at Scott Cars. The salesman, Tom Calnan, was informative and could not be more helpful. This is the first car Ive purchased over the internet and I plan on being a future Scott Cars customer as well. Best of all? The car exceeds my expectations.

Al
Review №13

My experience with Scott Cadillac was excellent! and I am looking forward to my next visit, I am very confident they will take good care of me, again thanks Scott 😊

Mi
Review №14

Great experience at this dealership. I shopped 5 other dealers. Scott Cadillac had the exact model with the options i wanted in stock and put the deal together and delivered in a day. All people I dealt with were very nice and knowledgeable of product. I am not an easy customer and i was completely satisfied. Good people. Highly recommend.

Da
Review №15

Just bought a Mazda CX-5 from here. I did a test drive then went to other places to try other cars and came back for another test drive. Richard Birkheimer was my salesman and was friendly and very easy to work with trying to get the right car for me. Very knowledgeable and patient. I tend to ask a lot of questions. No high pressure sales pitch which would have probably sent me looking elsewhere. I would definitely recommend buying a car here. This was probably the best experience I have ever had buying a car! And a great car!! I couldnt be more pleased.

Ro
Review №16

Very pleasant and fruitful interaction resulting in my lease of a 2021 Mazda CX-30

Ro
Review №17

The sales man treat me like family. Kevin was professional and went above and beyond to make sure any issues where resolved. You can buy with confidence from Scott cars. I would recommend rhem

Wi
Review №18

Friendly staff very helpful and polite not pushy or insistint . Nice atmosphere and all sales people ready to work with u and help u the best they can and get u the best deal they can not over priced a good balance of cars . So if u read this stop in and check them out . They have all makes and models ready to go . New or used they got what u want trust me .

ju
Review №19

Great experience. Wyatt and Rob were great, no pressure, very fair. John worked well with me on a price that was fair and within the range I wanted. Car was solid, they make sure anything on their lot is quality and where you can have confidence with your purchase. Highly recommend them.

Ti
Review №20

Great Service provided. I initially came in for a quick look and possible test drive. I had been in an accident and needed to find a replacement vehicle pretty quickly. Bryan my sales specialist provided amazing service. I am young and most likely do not look like I belong in a luxury dealership, but Bryan did not make me feel like I did not belong there. He dove right in asking me my wishlist and my must haves that I needed and started showing me cars making me feel very welcomed. I had a pretty good idea of what I wanted, he brought a car around and got me out on a test drive. By the time we got back it was closing time for the dealership. I felt terrible keeping them late, I would have definitely came back the next day! But Bryan went right to it getting my preapproval and then my lien together. He never once judged if this was something I could buy, he never rushed me out the door. And Eric the financial manager was amazing too! He worked really hard crunching what I needed to put down to have the exact monthly payment that I could not budge on. He was awesome. I have worked in sales for awhile and they did a spectacular job - never assumed what I as a customer could do other than assuming the sale from the beginning!! Exactly the way they should. I am very happy to have my new car - Maddi the Cadi. Thanks guys! Cannot wait to come and get her serviced.

Or
Review №21

I can not say enough good things about our experience!! They went above and beyond to accommodate us! Easiest car purchase Ive ever made. Highly recommend!!

Ka
Review №22

I leased a brand new Mazda CX-9 this weekend from Scott Mazda. What a wonderful experience dealing with the team. It was by far the easiest car buying experience in my life!

An
Review №23

Had a great experience at the Scott used lot! Saw a 2019 Subaru Legacy online. Emailed the dealership. Response was returned promptly and was kept updated via text. Met with Ron Sivonda. He had the car all ready for us to try out. Paperwork went smoothly and my 24 year old son drove off the lot in his first new(newest) car the same day! Awesome dealer and dealership! Would highly recommend!

Tr
Review №24

Definitely one of the worst car dealerships I visited. Not one person greeted us or approached us after being there for awhile. The sales petiole were busy talking to each other. Made me feel like they didn’t want to be bothered or that I didn’t belong there. Definitely not a welcoming feeling. Once I asked for help I was handed off to a young girl in jeans with with boots that looked like they were falling apart and a long sleeve t shirt in. Definitely not professional looking not even close to busses casual. She was kind of helpful but didn’t make me feel like she knew her stuff. Test drove the car wasn’t really impressed or maybe that tone was already set. The more disturbing thing was there was a customer in the showroom that brought there dig and they were letting it run around with no lease in the showroom. I know most people love dogs. Unfortunately I am not most people. I have a severe allergy to dogs and am also fearful of them. To me that was not something that should have been allowed. I did buy a car that day but not from here! Would never return to this place!

Li
Review №25

My husband and I came to Scott Mazda for a test drive on the Mazda 6 I touring and fell in love with it. Our sales guy Luis was awesome! Not only was he great so was the finance manager Scott. He worked to try and get us the best from the start! We are very happy that we decided on this car and we will definitely be Coming back for a vehicle for our son. Thanks so much guys and keep being awesome! You make buying a car a great experience ;).

Sa
Review №26

My husband and I had a great experience buying our 2018 Mazda CX-5 at this dealership. Everyone was extremely friendly and the entire process went very smoothly.

Ri
Review №27

Service dept has to be one of worst I’ve dealt with I feel like I’m bothering them to get my vehicle service with the calling aleast 5-6 times to speak with someone and after finally getting to speak to someone it’s another week for the service call kind of wishing I’ve didn’t put myself into a Cadillac

Ti
Review №28

Scott Cadillac showed us expert service as my wife and I purchased a 2018 Chevy Traverse! We were treated with care and our salesman ensured our questions were answered promptly. Great service and great vehicles!

Ri
Review №29

I have purchased many vehicles over the years. Historically, local price rigidity forced me to buy out of the area. NO LONGER - great deal and fair price to keep my dollars local. The entire process of trading in and making a deal was efficient and fair. Highly recommend!

Ca
Review №30

Great customer service!

Am
Review №31

I just got a car from here last week, I live in NJ and Scott cars made the buying process so easy for me! I communicated with Rob and Mike the whole time. They were both very nice, very communicative, explained everything that was going on from start to finish and within a week I had my new car! This was the easiest car buying process I’ve ever experienced and it just so happens they are in another state. I love my new car, and I would definitely recommend this dealership to my friends and family looking for a new vehicle!

Da
Review №32

Best buying experience we ever had, My wife just loves the Mazda CX-3 GT & my sales associate (Pete Scherb) was just a joy to deal with!!! I would definitely look to Scotts Cars again in the future for any of our automobile needs.

Ni
Review №33

Tom Calnan is simply the best salesman. Was able to get us in the car we wanted at a price we could afford. Treats you like family.

Lo
Review №34

I bring my Hummer H2 here to Scott ! They have 2 original Hummer service guys here!!

Mi
Review №35

Absolutely no haggle pricing with this dealer. Gets to bottom line right away. Offers extended services that gm doesnt provide. Clean, spacious showroom. My experience absolutely A+++++

Jo
Review №36

Really great non aggressive sales. Fantastic deal on an Escalade. Lyn was great

Jo
Review №37

Total All Star SERVICE from my arrival at the service dept, communicationswere excellent right through picking up my vehicle. the personnel are very courteous, and prompt. The vehicle was reviewed and returned with a full explanation for my concerns.Thank You for a job well-well doneJoseph Stulack

Jo
Review №38

Amazing experience from start to finish. Matt (salesman) went out of his way to make sure I got the car I wanted even though it required many calls to find it. I highly recommend this dealership

Mi
Review №39

Andy Scott, Richard, Rob and Matt are truly exceptional individuals. They treat customers with respect and like family. I have bought many cars at Scott and would never go anywhere else but to Scott and to these individuals. Keep up the amazing work! God Bless all of you! Thank you for your help in finding this outstanding car!

Ge
Review №40

Tom is the consummate automotive professional.

Sc
Review №41

Scott Cadillac kept a truck I wanted for me and took it off the market until I came in a couple days later to look and buy it. They gave me a fair deal on my trade and everybody was Great.

Me
Review №42

So grateful for this place. Being that I I commute to work and Im always busy I overlooked getting my oil change. I was down to 2% and everywhere I called couldnt get me in. Scott Cadillac was able to squeeze me in. The service people were very friendly. They shuttled me back home and to pick up my car which was ready within 2 hours. The shuttle driver was also friendly and professional. I would recommend this place for all your service needs.

Be
Review №43

Everything went smoothly, great experience!

Mi
Review №44

I have been going to this dealer for over 45 years. Always been satisfied with the service and sales. Great body shop, I am very fussy and hard to please, very satisfied with the workmanship 😀🙂

ch
Review №45

Rob Cohen was by far the best sales representative I have worked with. There was no pressure from Rob while we continued our search for a new vehicle (looking at other cars at other dealers). Once we decided on a Traverse, Rob helped us find one with the options, features, and colors we wanted and made sure every step of the process was as smooth as possible, including after the purchase was complete. I would recommend Rob Cohen and Scott Chevrolet to anyone.

Le
Review №46

Sam was very helpful and patient. He took the time to answer our questions and didnt push us into making a decision. Each person we dealt with was straightforward and honest; there were no hidden fees or questionable sales tactics used. The only con of the experience was the finance manager who was a bit overly pushy in trying to get us to buy extra service plans/coverage that we werent really interested in.

An
Review №47

I went to the dealership to get a transmission fluid change but instead I had to replace the radiator, I believe that the technician broke it when he was to change the trans fluid and I end the up with a ticket $1,349.00 from the $229.00 originally.The dealer have a good service but they need to be more honest and take responsibility when they make a mistake because not everybody have a $1000.00 just waiting to be expended when some body broke my car.

St
Review №48

Service people are always nice. They got me in quickly for service to change my battery, but unfortunately there were not any loaner cars available. I was grateful for the ride home.Battery replacement and oil change was almost $250.00. Little pricey.I purchased by car in June, used SUV. I love the car. From day one, I was not able to connect with OnStar. After several phone calls and a trip to the service center a couple months later, I was told I needed a part which should solve the problem. The part was ordered in September and through not fault of the service department is still not in! I was told at this last appointment that they now have an estimated delivery of the part in about a month. Im trusting that this was a GM issue and that Scott didnt drop the ball on this part. Im just a little disappointed that Ive had the car almost seven months and h ave never been able to use the OnStar system. Hopefully when the situation is resolved Ill get the free 30 day trial that was initially offered.Shortly after I purchased my car I noticed that the low beam headlights were very dim. I thought it was just me adjusting to a different car, however every person thats been in my car at night has mentioned how dim the lights are. the first time I had the car in for an oil change, I mentioned it and was told that the lights were adjusted and were working fine. I saw no difference. I mentioned the issue again this week, said maybe they need replaced because they are so dim which makes it difficult to drive at night. I was told this time, that they were fine and didnt need replaced. And something about my night vision! Yes night vision is difficult the older you get, but this is not my vision issue! I may just take it somewhere else and have someone replace the lights. Or maybe the third time I take it back I will have someone drive the car at night so they can see (or not see) for themselves.I do like my car and hope these minor issues can be fixed soon!

Ru
Review №49

Excellent service !

Be
Review №50

Joe Sierra, your sales rep, was very pleasant and professional to deal with. He is definitely a Keeper. Your service dept. has been efficient and friendly and this is why we have gotten our last four vehicles from your business.

yo
Review №51

You dont know how good a location is until you experience the bad. Well, this location is for any person that brings a vehicle in for service and is lied to about services performed by Cadillac(Service department). Honesty and fairness can carry any business a long way. Your car is an investment that can not be trusted with just anyone. My recommendation is to find a dealership that you can trust and stick with them.👈

Ch
Review №52

Rob Cohen was great! He listened to all our needs and made the deal happen that was fair for everyone. Would absolutely go back to Scott Chevy!

Br
Review №53

I delivered the car to the exceptionally friendly service representative, waited in the very pleasant waiting area, was visited by the owner of the dealer, Andy Scott himself, and received my care back in a reasonable amount of time for the service all cleaned and washed. Its always a pleasure coming to Scott Cars.

El
Review №54

Fast, professional and accurate. Comfortable waiting room. This is the only place I have ever taken my Cadillac for service. I’m very happy with them.

Ji
Review №55

I fell in love with the red 2018Trax. Got a fabulous price and great financing percentage. Rob Cohen has sold me cars for over 20 years and his knowledge and patience in learning the new technology made driving home a pleasure. Thanks Rob!

De
Review №56

Scott Cars in Allentown is the best! This is a no pressure Dealer. Highly recommended! Thank you Scott.

Ke
Review №57

This was our first purchase at Scott Chevrolet and the deal could not of went any better. Beth in sales put us in exactly what we wanted. Made everything very easy. Everyone at Scott was very nice and very professional. Dan in financing made it very easy also. I will buy from Scott Chevy again. 100% happy.

Cr
Review №58

Very professional, and they offer shuttle if you need it

Ma
Review №59

Great car purchase experience. Everyone from Kevin,Mgr. to sales woman could have not been more helpful and most accommodating. Definitely pleased and highly recommended.

Ch
Review №60

Got a great deal, and love my Equinox. Kevin Stitzel was wonderful. He took his time with me, and explained the whole process. He was very patient when I couldnt unlock my Trans union credit account (though I was spazzing out), he kept his cool, and I got the car anyway!! I never seemed rushed. I will spread the word about my Scott experience...for sure.

Da
Review №61

Scott always gets you in and out quickly. Their service dept is impressive and courteous.

Su
Review №62

Service writer very helpful. My car was serviced correctly and on time. The loaner vehicle was beautiful. I purchased my SRX at Scott and will continue to use this dealership.

Mi
Review №63

It was a great experience to purchase our car from Scott Cars. Everyone was wonderful and did all they could to get our son in his first newer car! I would highly recommend visiting this dealership!

An
Review №64

Im and out quickly with a car wash after routine service. Very pleased.

Mi
Review №65

Ive been using the app to schedule my service, LOVE it. I get email notifications of the appointment. Courteous and knowledgeable staff. Great waiting area with free WiFi to work remotely. Or use their shuttle service.

Th
Review №66

Mike got me in on short notice and then took care of other maintenance items that I hadn’t asked about until I got there. Still had me in and out under the time it was suppose to take. Great job

Ry
Review №67

Excellent experience as always, service team is great. Always great service from Matthew Thompson as well, has been great even after 9 months since I bought my car from him. Go to this dealership!

Ka
Review №68

I brought my ATS coupe in for an oil change and to check a few things out that another Cadillac dealer screwed up. Mike Chidiac, my Service Writer, was awesome and professional, and super easy to work with. They gave me a loaner to get back to work and made the whole process convenient. I definitely reccomend them for all of your Chevy/Cadillac service needs!

Da
Review №69

Pleasant to work with and no pressure sales

Jo
Review №70

I went in for an oil change. Nothing exciting happened. Thats a good thing. In and out in an hour!

Li
Review №71

Fine workmanship. Quality service. Friendly staff.Great experienced mechanics. I would recommend this dealership to everyone.

Do
Review №72

Great group of people to buy a vehicle from. Purchased my second vehicle this past Saturday and recieved top notch service. Quality vehicles, quality people who are willing to work with ya, all around quality dealership to deal with. Youre looking for a new or used vehicle shop with Scott!

Br
Review №73

Great service. The dealership unexpectedly closed early due weather and they gave me a loaner till the vehicle could be repaired the following day. The vehicle was not even purchased there.

Ri
Review №74

Very smooth transaction. There was no back and forth with the managers. The price that was given was the price I paid. All the Managers and Sales Person Joe Marchioe were fantastic.

Do
Review №75

Excellent job with my service visit. Greeted-got shuttled-car repaired. Also got a wash and some dents polished out

Jo
Review №76

Mike and Joe are the best. Ive bought 2 Cadillac here and I would never go anywhere else

Th
Review №77

Very good service.

Al
Review №78

Very good service didnt have to wait long.

Ev
Review №79

Scott Cadillac has provided me the the past 4 years excellent service in all departments.

Pe
Review №80

Good people to buy a truck

Re
Review №81

Excellent customer service and speedy pickup of new vehicle.

ea
Review №82

Salesman Joe Sierra was excellent in handling all the details on a new Cadillac purchase to make the whole transaction seamless.

Em
Review №83

Milad was WONDERFUL! Such a great buying experience from beginning to end. Well be repeat customers for sure!

De
Review №84

I just want ant to say thank you we took this car too Faulkner in Bethlehem 4 times and two day Thursday Wh wife broke down on the side of the road you guys got her in the same day fixed it the next day. And now she is ridding safe again u gained a new customer for life plus I’m an ex-Marine Always faithfull thank u a happy wife is a happy life.

Ni
Review №85

Great deal, worked with me on finding the options I wanted and even overnighted an alternate grill and had it installed same day. This is our 5th car from the Scott family of dealerships and every time they exceed expectations!

Ca
Review №86

Service its excellent, also the personal very professionals, thank you!

Ma
Review №87

Easy to deal, a lot of options offered and the salesman Kevin was very honestThanks

Sh
Review №88

Very good experience no pressure, salespeople excel especially Brian Mondschein

Ro
Review №89

This is for Scott Chevrolet Service...always exceptional service, and promised turn around times.

Ja
Review №90

Excellent service in a timely manner!

Bo
Review №91

Ordered parts, came in on time, service excelled when agent offered to inspect vehicle to avoid another trip in near future. great job guys

Ed
Review №92

Great job Scott Caddy. I wouldnt go anywhere else.

Mi
Review №93

Scott took care of my flat tire immediately !Great service!

Ke
Review №94

Great experience, answered all questions I had. Smooth process.

Ri
Review №95

Car sales OK, parts people unhelpful and surly.

Sc
Review №96

Always courteous and professional.

La
Review №97

Picked up a sweet classic at a great price

Lu
Review №98

Got my car towed there and got it repaired and they did a great job

La
Review №99

Ed was awesome! We love our Chevy! Thank you!!

Ka
Review №100

Welcoming and very thoughtful.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:3333 Lehigh St, Allentown, PA 18103, United States
  • Site:https://scottcadillac.net/?utm_source=gmb&utm_medium=organic&utm_campaign=website
  • Phone:+1 855-369-7885
Categories
  • Cadillac dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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