I got four new tires and alignment. This was a great deal and excellent service.
I used to love coming here but because I moved to another city it’s a bit far for me. The staff here have never made me feel like they were trying to up-sell me, in fact; quite the opposite, they would always. The guy at the front desk is usually nice and very informative, customer oriented and extremely friendly.
They had only one worker but they delivered a good service. What I did is alignment to my 2006 jeep liberty and it was great. Now it feels really smooth. Friendly personnel.
Ive started taking my dodge charger here since Oct. 2020. They have worked with my wife and I to get our car fixed, they dont push anything on you and every employee Ive came in contact with, are very nice and knowledgeable. We will continue taking my car here until they shut the place down! I got my inspection and emissions test done today (6/10/21) and we asked the tech to change the front brakes, while he was working on it, he called me back saying my car was ready and when I got there I was told my brakes were fine! I was so happy to see and hear they didnt just change them anyway to make money off it, or look at my car and ASSUME we have money to throw out the window. I highly recommend Mavis 100%!!
They are working on it now, was able to get in for 4 tires on a Sunday. Seem good and professional
Rob and Scott are amazing! They got us back on the road really fast after we had a flat on the highway. Really appreciated their friendly and fast service, and the new tires and alignment feels awesome. Good to be back safely on the road again, thanks to these caring pros.
Service was done in a timely manner. I would definitely reccomend making an appointment, as it gives you a time frame for getting your work done. Was very pleased .
Rob at this location is great! I got a flat and stop by to see if my tire could be repaired, it was just before closed and he got me in got the tire fixed and had me on my way. I live over an hour away so he saved the day!
I have used this place for years for oil changes and this might be the first time I was in and out within 45 min. Swift and neat. Look fwd to the next
Worst experience Ive had. I made an appointment online, I show up and Im standing there waiting for ten minutes for the guy at the front desk to finish his lunch. He was on his phone and eating the whole time but tells me he is so busy and that was why it took ten minutes. I give him my appointment confirmation number and he tells me itll take an hour and a half for the tire rotation THAT WAS SCHEDULED because his guys were too busy to work on my car. This was outrageous. I took my business elsewhere.
Super knowledgeable, helpful and quick work! Highly recommended
Excellent customer service. Best in Lehigh valley
These guys are always easy to work with. They dont just fix one thing, they tell you other issues with you car. But they dont pressure you to fix it immediately.
Excellent attention. I recommend them
Highly recommend. Very straight forward with excellent hospitality. And most important, delivered on time as promised. Highly recommend seeing Shaun and crew for no nonsense experience.
Awesome accomodating service. Would recommend to anybody looking for service
Shane took care of me with tires. Appreciate the honesty that took place! Thank You for helping me out!!
Had to have car towed in to Mavis. Was stuck in reverse. They checked out the next day and had it fixed by lunch time. Had to replace a shifter bushing. Surprise to me they did not charge me. Very thankful since I thought it was going to be very expensive job!
Very poor service. Check tire pressure came on dash board 5mins after leaving. I immediately returned. Tire pressure was checked. I had 4 tires replaced which I bought elsewhere. Tire pressures exceed manufacture recommendations(front 32psi rear 30psi). The actual pressure were front 48psi and 38psi. Rear 36psi and 34psi. Have me wondering if my car was properly balance and aligned or if a break flush was actually done. They adjust pressures to manufacture recommendations, I was told to drive until check tire pressure come off dash board and come back if it doesn’t go away however I insist it can be reset and they should figure it out, luckily one employee was able to reset it. Verify disappointed in service, especially paying $330
They were really friendly and helped to keep my cars tires up to date. Its best to get the tire warranty they offer for better deals on tires when something happens.
I was there for about 2 hours on a very busy Saturday for an oil change that was complicated when they found that the housing for my oil was damaged from when it was changed before and needed to be replaced. They did not have the housing in their store, but they ordered it on the spot and it arrived fairly quickly. While I was there that whole time, the staff was very very professional and friendly. They helped people who walked in with an urgent issue and tried to accommodate them as much as possible. They even went out of their way to collaborate with another less busy shop in the area for someone who needed their tires changed ASAP. They also provided frequent updates to their waiting costumers. These despite the fact that they were busy!I’m always nervous to go to these places for car issues as I know virtually nothing about cars. I’m always afraid that they may take advantage of my lack of knowledge and try to sell me things I don’t really need. That being said, I’ve been to this shop a total of 2 times now since moving in the area 3 years ago. The first time I went, I remember liking the experience a lot that I thought to come back. Stupidly though, I went to a Midas last year for reasons i don’t even remember anymore. That was obviously a mistake. I highly recommend this place. I never once thought they took advantage of me (I hope not at least), they are very friendly and they won’t make you feel like you should know more about cars. He gave me a discount too!Make sure to reserve a spot online though! It can get very busy. The online reservation is very very user friendly! I was able to reserve a spot a day before.
Very timely in getting my appointment and gave a great deal on replacement tires with my previous tire warranty.
Did not have an appt and needed a new battery. They were fairly busy when I stopped in, but they said they could get me in now. Very courteous and customer service oriented :)
Shane is the best! Gave me a nice discount 😌 car tires look awesome!
Very nice spot rob definitely helped me out on pricing thanks definitely coming back here
Always have a great experience. I refuse to take my car anywhere else.
Rob the best, helps you out with what you need and tries to help you save.
Came in for an oil change and it was a quick and painless experience. I recommend!
Great costumer service great work awesome people. Great price
I very rarely post reviews and they are due to exceptional service or a terrible experience. I am happy to recommend Rob and the Mavvis Tire team on Lehigh St. Allentown, PA. To start, they matched/beat the big online tire retailer on price which was great. I chose to skip the run-flat option (against their suggestion) and this was a big mistake. On my drive home I realized the tires selected were not the right choice. I was able to reorder the correct option and they were kind enough to take the return.They went above and beyond to make sure I was happy. They have a customer for life and I highly recommend! Kevin Thode
I will recommend Mavis discount tire to everyone I know that has a vehicle. Best service, kindest employees, just an overall fantastic place!
Only thing I know is it has good customer service.
They need to take Tires off their name because they are terrible! Tried to pick up my car after having 2 new tires put on and tire pressure light was on. Had a leak in my brand new tire!
One of the best automotive services in the Allentown area. Just a great bunch of guys.I’ve been going there for years with various Cars. And they never disappoint.I will continue to return.
Life saver...flat tire no spare ... Got me oddball OEM replacement tires from a local shop next day
Great service. Rob took care of me.
This place delivers EXCELLENT customer service, they go above and beyond. A few weeks ago I just started a new job, I was on my lunch break grocery shopping at Redners and discovered I had a flat tire when I went out to my car. I panicked since I didnt want to be stranded and not able to return to work. I looked up and saw Mavis was right across the parking lot. I explained my situation and they got me in right away and took great care of me. I would recommend them, great place, great people!
I was in the middle of a road trip from Houston, TX to New Hampshire and needed an oil change in PA. I was turned down by two other shops, Rob was the only guy in Allentown to help me out that day. They saved my trip. Go to Mavis!
Had 2 car inspection appts for today.Came in for mine,car was taken,husband came in behind me for 2:00 appt &Fernando said no I cannot take your car even though you java a appt.Shane came on&I told him&he took care of us right away.Fantastic employee!!!!Shane is wonderful!!!
Always excellent service, as busy as they were one of the guys replaced a blown bulb for us because thats the kind of service they provide.
Nice service, I recommend it 100% 👍🏻👍🏻
These guys were the best! Definitely going back.
I HAD A PLEASANT EXPERIENCE HERE AT THIS FACILITY TODAY! 12/22/20! I spoke with Sean the Service manager about a request I had with installing vanity plates on my 2018 Kia Stinger. He went out of his way to have his technician Mike install them for me at short notice! The Technician did the job at hand in a timely and professional manner and took caution to not damage my vehicle as Im particular about my cars! I give my compliments to both of them on the way they treat their customers and the pride they take in the work they do here at Mavis of Allentown on Lehigh street!! Please come see them for all your automotive needs!! You wont be disappointed!!!
I really enjoy having my car serviced by Mavis Discount Tire on Lehigh Street. Tristan, Mike, Evan, and Scotty are my go to team for questions and service. I dont let anyone touch my car because I have a 20 year classic BMW. These gentlemen have shown me that they will treat my car like it was theirs. They have earned my respect and trust! I would highly recommend them.
Friendly service. Super kind. Very flexible with schedules. Ceon was very friendly and made me feel comfortable and everything worked out great!
Great service on a short term need for flat tore on a Sunday!
They were very friendly and accommodating with my tire issue. I had a screw in my tire, and before selling me a new one they checked if it was patchable. They explained what was wrong and offered me the best assistance they could. Would definitely recommend this Mavis.
I would definitely come back
Booked and ordered the tires I wanted and they were delivered on time ready for my appointment
I have been going to Mavis for years and the work is always done in a timely manner and professionally completed. The staff is always very friendly and let me know exactly what needs to be done and always ask me before doing anything. Keep up the great work
Came in 20 minutes to close with a flat, Rob was super helpful and he & his tech got it banged out for me - extremely thankful
We brought my husbands car here for an oil change, and they were able to do it quickly and effectively! Everyone was so kind, and they took great care of us! Will definitely return!
Great customer service, due to shortage of workers, Rob, the manager personally put the tires on my car. Thank you.
Fast and reliable service, my flat was fixed ex streaming fast, thanks Rob.
Very personable friendly and fast atmosphere. Definí will go back.
After having a lousy experience at a different location I was unsure about going here. I shouldve listened to my instincts. I had a 6 oclock appointment. When I got there the tires I had ordered hadnt come in. They didnt get their delivery because of the weather. While thats completely understandable. Whats not is that instead of calling and rescheduling they let me drive 45 minutes to get there. Then when I asked why they didnt call I was told, well it wouldve been like 3 o clock, like 3 hours wasnt plenty of time to give a heads up. This was only the second time I tried one of their stores and both were a hassle. I wont be giving them a third try
Friendly guy at the counter its nice to deal with someone pleasant early in the morning
Great service fast work highly recommendable
The service was great and the mechanics were very kind. No pressure at all. I felt comfortable. Mavis has great prices on tires and repairs. Keep up the good work and beating all your competitors.
Went in to get two trailer tires and everything was done fast and for a good price.
What an excellent place to take youre vehicle for just about any service. Employees are very knowledgeable and explain things in a way thats easy to understand. All in all.... They made getting an alignment a pleasant experience.
Very nice and very quick with service
Rob and Eric were great managers. Scotty did a quick, efficient and well done install of two Kumho Ecsta tires replacing the bubbles ones that were dangerous. Thank you guys.
Great customer service.
Great staff and management!
Mavis tires is the place to go. Staff is friendly and service is very quick. Thank you for servicing the Lehigh valley.
Very professional experience but some problems occurred
After being kind of ripped off at another dealership with a constant nail in my tire I took my vehicle to Mavis and they were just awesome! The prices were very reasonable, they did the work in a timely manner, they kept me up-to-date with my vehicle, told me how much my oil was going to cost me and I have no complaints. my recommendation is give them a chance.. you wont be disappointed.
The Mavis Lehigh Street team went above and beyond to complete the work on my car, during a snow storm, in order to pass inspection. The staff was friendly and took the time to explain the necessary repairs and associated costs. My family and I will continue to return to Mavis Lehigh Street in the future.
Great place and prices fast service ! check it out
Very fast service, staff were professional and kind. Offered me a ride because I lived nearby.
Was overcharged for brake pad and rotor work. Regional manager called me the next day and gave me the money back for all unnecessary charges and missed discounts. Honest management, good work, strongly recommend for minor work.
Good place to take your vehicle
Great service.
Ill definitely go out of my way to use this location in the future. The guys were able to schedule my oil change with 15 mins notice, finished way earlier than expected, and even found a nail in my tire that they were able to patch for me by the time I got back! (Easy walking distance to shops and food too!!!)
Always curious Im always last minute and the lehigh street shop always firs me in no complaints
Gave me an immediate appointment and fit my new tire within an hour! Their prices are extremely competitive. Service People are cheerful! Also very professional and straightforward.
Ive been taking my vehicles to STS/Mavis on Lehigh St in Allentown for nigh on 30yrs. Professional, competent, friendly service people. They do fine work quickly at a reasonable price. I highly recommend them
Brought my car in on Sunday 8/16 for a simple tire repair (nail causing a slow leak). The shop was immaculately clean. The staff was very professional and had me out of there in about 30 minutes and the repair only cost $21. Have used other Mavis Tire Centers in the past and have never been disappointed
Great service, quick and seamless
Update #2. Although the regional manger was very nice and said they would get the tires the store never called to say the tires were in. I think this all falls on the store manager. Unfortunately I still cannot recommend this particular place (Lehigh st). Got same tires at Toyota for a better price anyway.Update- the regional manager reached out to address my complaint so I’ve edited my review to 4 stars because I appreciate that someone actually cares to improve their processes.2 stars because the guy at the desk was courteous (otherwise it would be 1). I ordered tires 11 days before the appointment and not one person spoke up to say the tires never came in due to Michelin factory issues. They Wasted my time and I dont appreciate that!
No problems prices cant be beat.
Horrible service I made an appointment to get an inspection at 8am left and left and came back at 10:30am, they seemed to forget all about my truck and didnt even look at it, so I ask for my keys and left, the sales man couldnt have cared less.
Did a very good job
I just wanted to share how much I appreciate the team at Mavis Discount Tire in Allentown on Lehigh Street. Ceon, Mike, and Scotty are the team members I know best. They always treat my car as if it were their own and they dont try and pressure me to get services I cant afford at the time. Thank you Lehigh Street Mavis Team!
They did a great job. Totally recommend them...
Great experience each time I come to Mavis. Honest mechanics with great prices. Thanks to Nick for helping me with the pricing for the tires on my AWD vehicle
Great service, flexible.
My car died at night. So I pulled over and parked it at the grocery store next to Mavis. The next morning I went in and spoke to them. The customer service was very polite and professional. I needed a new battery and a new alternator. I am glad that they were able to fix my car on such short notice. And I am satisfied with the work that they did. I would recommend Mavis to others.
Great experience!
Made appointment, got there, was told I had to reschedule due to booking issues very inappropriate !!
It’s great clean and the manager is awesome and respectful it’s appreciated to see a manager that multi task well . Thanks Sean 🙏😇
I love this place this place set me up for the storm to take care of you good deals and good customer service
They were honest and professional. Two things i value is a business.
Hi I am rkpatel and I like the Mavis tire service and the counter like a casual guy is very good and he’s a good service and good talk with me today morning thank you
Great service
These guys are great. Very helpful and straightforward. Highly recommended.