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AutoZone Auto Parts
1501 W, Tilghman St, Allentown, PA 18102, United States
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AutoZone Auto Parts
Comments
AN
Review №1

Thank you Tia for your amazing work! You got my car working and you are truly God sent !!!!

Da
Review №2

Horrible customer service and argued with me that my air filter was correct when it wasnt even close. It was a good 2 inches bigger. Went to advanced auto down the block and got the correct one.

Ro
Review №3

Select few are in the way other than that correct parts in an out

Ch
Review №4

Edwin was extremely helpful. Went above and beyond by taking the time to figure out what was wrong with our car and what parts we needed. Also set us up with an app for future discounts. Highly recommend asking for him personally!!! Awesome experience!

Ba
Review №5

Excellent customer service and knowledgeable staff. Last time I was there the wait wasnt long at all. Thank you for your help!

Mo
Review №6

OMG, SO CROWDED. Not sure if I went at a busy time of the day but man, the line was ridiculous. Just went for oil.

Ha
Review №7

I hope they can have more inventory available, there are alot of different year make and models, the stores, need more of what we need and less of what we dont

Wa
Review №8

Thank you for your service and. Very helpful

Iv
Review №9

You will find any vehicle part but at a very high price

Jo
Review №10

Was really busy but staff seemed diligent on keeping things moving. Just bought washer fluid so I was pretty much in and out

LO
Review №11

Good customer service, wish the lines moved faster

Fr
Review №12

I was in line and they literally let 3 people come in and let them go before me. I think they knew them. But pretty horrible. I hate living in the city and cant wait to leave.

Wi
Review №13

Great for car parts when you need it .

Al
Review №14

Had my check engine light come on and my car was turning off on its own. I was worried about if it was safe to drive, but the woman at the counter explained everything to me and was very informative. She really provided me with a peace of mind. Overall the staff here were so kind and welcoming!

Na
Review №15

Got what I wanted 😌

Ca
Review №16

The man found my windshield wipers fast and put it on for me it was awesome i definitely would not have done it that quick

Ca
Review №17

People was helpful 😁

Ma
Review №18

Excellent service & Help. Thanks to the young man that helped me. Wish I would of gotten your name.

au
Review №19

Great staff .

SU
Review №20

Excellent service excellent quality parts. My #1 go too place for parts.JUST MAKE SURE YOU CHECK YOUR PARTS WHEN YOU RECEIVE THEM.ALOT OT TIMES THE WRONG PART MIGHT BE INSIDE OTHER THEN THAT ALWAYS ALWAYS GREAT SERVICE .

Su
Review №21

Love the service ❤

Rc
Review №22

The place cars go when they need some TLC, and want to keep their drivers happy.

E
Review №23

Absolutely the worst experience Ive ever had, not only were they unable, or unwilling to figure out why they couldnt read my OBD codes off of a Toyota, but I saw no less than 5 employees just standing around literally doing nothing while the line extended past the back of the store, maybe 10 to 15 people in line, absolutely unacceptable level of service, for now on Im going to Pep Boys, or Ill just buy my own OBD reader off of eBay, what a joke, I cant believe this place is able to stay in business with such a terrible service.

Mi
Review №24

People are very friendly and helpful that work there

pu
Review №25

Always have the stuff Im looking for, nice people work there. They get you in and out in a timely manner.

Mr
Review №26

Well I Purchased wipers for my vehicle and I wont know until it rains But I will give them a 5 anyway the people were very nice as usual

Ge
Review №27

I had a very good interview with the lower manager which went very well.A couple days later, I followed up and got the manager Dave on the phone. I inquired about the open position. To which he responded we are still looking through prospects. I then asked When do you think you will know? It was meant with silence. The jerk hung upon me. I will never step foot in that Autozone again as long as I live.

jo
Review №28

They literally won’t give me my money back

Ro
Review №29

Very good service very helpful

La
Review №30

Large selection of car care products.

Na
Review №31

Very efficient helpers

Br
Review №32

They have a wide variety of stuff. The staff is friendly and knowledgeable. I just got a car and found cool stuff to decorate it with.

Cl
Review №33

Took an hour to get a battery installed. The girl wasn’t confident in doing it, so she got another guy who said he’s be right out. He must have went home because he disappeared. Leaving me begging the other two employees to do it for me, who are too busy, but jump and run to help the people they personally know. Had a very frustrating time yesterday I will reconsider ever coming back

Ja
Review №34

OI get the right part very time Ive been their, no problems here !...

An
Review №35

Auto Zone is an auto parts store that you can get a lot of different automobile parts things related to the automotive industry for the maintenance of your motor vehicle. You can trust the store employees for your car maintenance, too assist you in selling you the parts (discount if possible) to keep your car in good shape for your benefit. Theres a lot of variety and ample inventory in store to help you understand your vehicle needs so you can fix it with no problems. You can trust Auto Zone if you dont understand your vehicle needs, so dont have any doubts and pass by any of the stores to assist you any time. Thats why theyre there for, count with them and you wont regret...

Am
Review №36

Store 4608........... You guys are amazing. You went above and beyond to help find the correct part for my car. A special thanks to Ashley. Highly recommend this location. Thank you.

Rh
Review №37

Thank you Alyssa for taking the time to change my blinker bulb, and for all the helpful suggestions! You made my morning!

Ir
Review №38

Alway fast good service. Could have better stock of Autozone Sold items... seems like other stores have Wayyy more in stock, but the service is worth the trip. Also nice to always see at least one woman working as an employee here. As a fan of cars and mechanics and also a woman myself, this is refreshing and pleasing see

Ma
Review №39

Ok had to wait a long time to get checked out

De
Review №40

Great Service knowledgeable staff..

Mi
Review №41

People friendly, was waited on right away, in and out in 10 minutes.

Ke
Review №42

Helpful staff

Ad
Review №43

Good brakes warranty, good servjce

Ed
Review №44

I dont usually buy here as much as I do with Advance auto parts, but I would recommend it if there isnt something you can find at Advanced auto parts.

Br
Review №45

Very helpful. Got everything I needed and staff was very nice

De
Review №46

Had the turn signal bulb I needed in stock. I also bought a wiper blade. A very knowledgeable, courteous gentleman replaced the rear turn signal bulbs (replaced both of them since it made sense to do that) and replaced the wiper blade.No better place to go for auto parts!!

Mi
Review №47

The gentleman at the counter/register should try taking his earbuds out of his ears before attempting to help a customer. I should not need to state what I need 3 or 4 times because he cant hear me properly. I could hear his music almost clearly from across the counter.

Jo
Review №48

Good place fear prices

Ez
Review №49

Very good store, convenient, the ppl know what they are talking about. But they can improve on communicating with each other some times.

be
Review №50

Very friendly and knowledgeable. I’ve alway receive great help with carrying out and they even changed my battery and windshield wipers without asking. Thanks so much!

Sc
Review №51

Real and, honest staff

De
Review №52

Went to the autozone on 15 street last night and was having an issue with my bulb on my bumper and bart was able to find the bulb I needed and then he replaced it for me right after he had to get through my wheel well to get to the assembly but he made it look so easy another gentleman named Edwin came outside as well to clean the trash cans and even came up to me and said bart is always trying to help people out and said he was a great person and I couldnt agree anymore he is the best and he definitely went above and beyond to help me out!

Ma
Review №53

Love this place!

Ri
Review №54

Lower your prices 🤏🙏

Sa
Review №55

Very friendly knowledgeable staff the guy even came out in switch the fuse in my car for me under the hood he was very nice

Al
Review №56

Excellent service. The best. Thank you.

Le
Review №57

The clerks were so understanding and helped w/my situation. Especially Stewart..

Ha
Review №58

This store has such great customer service very pleasant helpful staff and always nice and clean

Za
Review №59

They are very knowledgeable and friendly

Jo
Review №60

I humbly apologize, I accidentally gave this store a 1 star because I mis-clicked. Excellent customer service and great prices as usual.

St
Review №61

Ordered part online told in stock at certain store. Get there and told not in stock there but at another store. Travel to second store, took forever to locate then told my online purchase was not valid at that store and had to purchase again. On bright side an assistant manager at first store called to say they DID have part in stock and she would give me discount. Other than asst. Mgr it was total fiasco and waste of gas and time.

Ga
Review №62

This place blows!

Su
Review №63

Staffs are ok and I got my battery replaced within 30 minutes during a snow storm. Really appreciate the guy from AutoZone who did it for me on that rough evening.

Jo
Review №64

Very helpful staff

Ca
Review №65

Had what I need it at a decent price

Mi
Review №66

Always find what you need. If not in stock they will call other stores or place an order. They are awesome

fr
Review №67

Long lanes on weekdays but good polite and knowledgeable employees

Ch
Review №68

I purchased a battery they installed for me and cleaned the connections for no extra charge

St
Review №69

Love the staff here! Great place to go and easy to deal with customer service. My new parts place.

Da
Review №70

Very helpful and friendly

Es
Review №71

The attention was very good

Ro
Review №72

Good I have a.c. again

Ad
Review №73

I went for battery testing and my battery was bad. I bought a new battery and they installed. It fixed my startup problems and they had great customer service.

De
Review №74

Very good the man came out and check my engine light to let me know what was wrong with the car in the rain and Im very grateful

Tr
Review №75

To slow to get your stuff

Ta
Review №76

It was okay they didnt have what I was looking for overall customer service is good.

Mo
Review №77

Called to ask a question at 7:50 there store hours say they open at 7:30... a rude guy answers the phone all angry saying “WE’RE CLOSED! Call back at 8 when we open” .... why even answer the phone then...I honestly don’t even want to give them business now. 🤷🏼‍♀️

Ri
Review №78

Friendly staff and knowledgeable about all parts of your vehicle I like going their for my car parts.

Dr
Review №79

They have alot of parts in stock for a smaller store. Great service, very short waiting times.

To
Review №80

All have te parts needed

Kw
Review №81

Great staff... Always willing to help.

Lu
Review №82

Good morning!!!!!! Customer service representative willing to answer my question very polite and friendly.

Jo
Review №83

They are so nice here, and they let you tend to your car outside of the store. They will also assist you with small fixes for no charge.

Lo
Review №84

Great

cr
Review №85

I went to this store to get a part that i needed for my work van the customer service was not that great it was like they hated their job.

De
Review №86

Awesome. Just found out some awesome things they do for FREE. WOW. When you purchase your wiper blades, they will put them on your car for FREE. Plus they will check your battery to see if it is still good and even charge it for you FREE you just have to leave it for a while. Plus more. You will have to stop by the Quakertown AUTOZONE to see for yourself all of the stuff thats done for customers.

Je
Review №87

The gentleman who helped us was VERY NICE AND POLITE!

Wa
Review №88

It took cashier 3 different registers before he could get in to ring me up.

Ja
Review №89

Good place

An
Review №90

Got back brakes for my car they were very nice and helpful to me

Ro
Review №91

Very helpful store I had a problem and they went above and beyond to take care of it Ive gone there before and theyve always been nice place and I will go there again

Di
Review №92

Great customer service and prices too

Ch
Review №93

The people at this AutoZone location were very helpful and accommodating. This is a direct contradiction to the one on Airport road. At that AutoZone they kept messing up my so-called free testing, then told me some problems with the car, and I found out from three other AutoZones were not correct, and the airport road AutoZone also sold me stuff that I also found out was a complete waste of time

Ti
Review №94

Ride sales people

Re
Review №95

Always helpful plus they go out of there way to help u

Sh
Review №96

I can always find everything I need.

Jo
Review №97

Unless youre Spanish, avoid. Employees speak in Spanish to each other and only speak English when an English speaking customer is at counter getting parts. Playing Spanish music a high volume on radio while trying to shop is annoying. Received wrong parts 5x here on different occasions. Received wrong change and was told I cant count and that the drawers are correct. Basically stole 10 bucks from me.

ma
Review №98

Very helpful

De
Review №99

Best auto parts ever

Ki
Review №100

I wish I could take stars away. I bought the best battery you could buy from them for my car, but it turns out that they sold me the wrong battery for the price of the most expensive battery that they sell. SO, i got screwed by ending up with a dead battery that was just out of warranty because it wasnt the battery that I actually paid for. Seriously, just take your money elsewhere, at least the right battery will end up in your car.

Information
37 Photos
100 Comments
4.2 Rating
  • Address:1501 W, Tilghman St, Allentown, PA 18102, United States
  • Site:https://autozone.com/locations/pa/allentown/1501-w-tilghman-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4608&y_source=1_MjQ3MDY2OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 610-433-6313
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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