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Aurora Mechanical
825 Watters Creek Blvd Suite 250, Allen, TX 75013, United States
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Aurora Mechanical

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Jo
Review №1

Punctual with service. Quality of work was excellent. Very trustworthy and reliable. Fully recommend to others.

La
Review №2

Ken is amazing! He came right out. My system was old and needed to be replaced. I had quotes from other companies that were outrageous but Ken priced me very fair with a quality unit. the installation was quick and he genuinely cares about customer satisfaction. Thank you!

Ki
Review №3

I contacted Aurora Mechanical to repair my elderly mothers gas fireplace that had never been serviced and it was about 10 years old. When dealing with gas you want to be sure you have someone certified that knows what they are doing. The pilot light was burning but the switch did not ignite the flame. Ken, the owner, contacted me right away after I sent a Yelp inquiry. He came out and disassembled the fireplace, tested the parts, and determined that a part needed to be ordered. He spent extra time getting estimates to save money on the parts and get the best price. His communication with me throughout this process was excellent. The parts arrived within a week and he promptly came back out and installed them. Her fireplace was difficult to work on, but he is smart and figured it out and did not charge for additional time as he pretty much had to reassemble the entire thing to fix it due to the manufacturers design. He took additional time to adjust the flames to my mothers satisfaction as she is very picky about everything and it looks beautiful! I would not hesitate to recommend his honest and valued service. She lives in Frisco, but Aurora Mechanical services the Dallas-Fort Worth Metroplex. They also do HVAC repair and installation and water heaters as well.

Ia
Review №4

Aurora Mechanical (Ken) is a lifesaver! I tried calling so many plumbing companies, they were all booked or didn’t answer. Ken answered and instructed me over the phone on how to fix my water heater. After that didn’t work I called back and he was able to come out and repair it. I appreciate him coming out during this busy time when everyone is needing services. We have been without hot water for several days due to the winter storm. So glad that it’s working!

Mi
Review №5

During the winter storm he was the only one willing to drive within an hour to my house to fix the issues I had with the heating systems. Not only that he came in those horrible conditions but he didnt overcharged me.

R
Review №6

My AC unit leaked refrigerant and was worn out after years of repairs. I needed a new set-up. I called Aurora from a list of vendors provided my AC manufacturer. Ken answered my call and was able to see me the same day. Awesome!We discussed my needs, and he made recommendations on a replacement. I made my decision, and he had the units installed and running within the same week!I didn’t have to haggle over the price, his quote was the lowest of all the quotes I received.Very satisfied. Will confidently recommend Aurora to my friends and relatives!Richard M., Frisco

Ja
Review №7

Aurora Mechanical is the best. We could not get our fireplace started. We tried all the tricks. Ken came out and went through everything and got it running quick. During this busy season, he came the very next day. I will call him for next service visit and will recommend him to everyone.

An
Review №8

My AC unit stopped working, the first company I called came out and basically told me that my unit was irreparable, I had to get a new unit .I decided to get a second opinion so My neighbor told me about Aurora mechanicalAm glad I called, Ken came out and repaired the unit put in some new parts serviced the unit and now it’s running like a newKen was excellent prompt and did a professional job.

Wi
Review №9

If you want a friendly, conscientious A/C guy, Ken is your man. I feel that he actually cares about me and my family. He is a good person whom I trust in my home and Im sure he knows what he is doing when it comes to hvac matters. I feel confident when I call him, he is going to do a good job, at a fair price, in a timely manner. Im glad I finally found a good A/C man. In north Texas a good A/C man is a must have on your list of professionals! Im glad to be able to count on Ken.

Jo
Review №10

Ken and team were awesome!Competitively priced and great work.I had two new units installed and couldnt be more pleased. I would not hesitate to refer anyone to Aurora Mechanical.

Su
Review №11

We called Aurora Mechanical for our broken water heater and they showed up in 20 min and replaced it with brand new, we are very happy with the job quality and the price.We recommend them to every one

fa
Review №12

Our house has a zoning system for the AC/Furnace system and we can control the two zones with different thermostats, one for upstairs and one for downstairs. We had concerns about our upstairs area temperature going slightly up even though the upstairs zone/thermostat was turned off, only the downstairs zone was running. We could feel air coming out of the upstairs ducts, not as strong as downstairs but enough to be concerned as upstairs zone heating was turned off. Ken came over and started his investigation like a detective :-) He climbed into the attic and tested the actuator and damper to see what is causing the more than expected air to come out of the upstairs ducts. We communicated via cell phone so that I can turn off and on the upstairs and downstairs zone based on what test he is performing.Spending time in our attic is not an easy task as it is an unfinished attic and not easy to go around. You can start sweating up their real easy even in low temps. Yet Ken stayed up there investigating as much as he could to figure out the root cause. Couple of hours of investigation did not reveal the root cause. He could have investigated further but we decided to not pursue since winter is pretty much over its not that big of a concern now. I so much appreciate Kens time and sincere effort he put in to figure out root cause. Thanks Ken for all your time and effort!!

As
Review №13

We had problem with furnace Mr Ken came and suggested that blower issue and he picked from the manufacturer and replaced in time and working perfectly also I like him because he followed everyday to make sure job is 100% completed I would like to suggest him to do job

Ge
Review №14

I needed an annual inspection of my fireplace and also a tutorial as it was my first experience with a gas fireplace. Contacted Aurora and got assistance the same day. He was very professional and patient with explaining everything to me. The service was competitively priced and he was very knowledgeable. I won’t hesitate to use Aurora again!

Je
Review №15

Really friendly and helpful. He wasnt trying to sell anything but gave me free advice to try to trouble shoot my problem (even though he wouldnt make any money). I think he wants to be helpful first and make money second. He knew about AC stuff AND gas fireplace stuff. A lot of heating and air conditioning companies really only do air conditioning.

By
Review №16

Very professional, punctual and honest. Completed work in timely fashion. Asked me to review his work to ensure I was satisfied. Highly recommend Ken! Great guy.

Eu
Review №17

Very knowledgeable and have good prices. Responded on a holiday and short notice. Willing to share other energy saving tips too. I would recommend him to anyone.

Se
Review №18

Ken did a great job diagnosing my issue. I made a weekend call and we were able to set up an appointment for the following morning! Ken was extremely professional and his price was very reasonable. I recommend Ken and the Aurora Mechanical team to anyone with Plumbing needs.

Ad
Review №19

Brilliant! The most honest and friendly service I’ve experienced with an HVAC company. Jay came out promptly, explained the work done, and did a thorough and efficient job. I’m would highly recommend them for your HVAC needs.

Ka
Review №20

I called at 11 pm and they were the only 24/7 company to that answered the phone. He instructed me on what to do to get through the night so as to save me money on an emergency call and came out the next morning and had my unit going quickly.

Su
Review №21

I found Aurora through my friend, contacted for estimates. They installed 2 new AC units, its working great. The technician has good experience. If you are looking for great service at affordable price, this is a company to go for.

Ti
Review №22

Ken and his team did an excellent job. Very professional, courteous and respectful of my time. He walked me through the entire process of the work to be completed and did exactly as he said. I would highly recommend Ken for any HVAC repairs that you may need.

Mi
Review №23

Called Aurora Mechanicals because my A/C wasn’t getting cold. The units were older so thought for sure it was going to be time to replace. Made the call in the morning and Ken was out later that afternoon. Ken was very professional and courteous he gave me some great affordable options for getting more life out of my current A/C units. Also gave me some pro maintenance tips to prevent future issues. I’ll be utilizing Aurora Mechanicals for my future HVAC and plumbing needs and I highly recommend their services.

Ki
Review №24

Well done Ken. I had him twice at my house. Always on time which in my opinion punctuality with this businesses especially when outside temperature is 110 degrees and you are sweating inside, is the most important thing you appreciate about any contractor. Honestly his diagnoses both times were right on the money. I think he is very reasonable when it comes to pricing too, cause i got quote from 3 other companies not even one of them bit his price not to mention i dialed 6 or 7 other contractors that i could only talk to three of them. Thanks again and again

Na
Review №25

Our air conditioner broke down during a heat wave, and it was almost impossible to get someone out to the house quickly to fix our A/C. Upon getting a referral for Aurora Mechanical from a friend, their team came out to our house immediately, quickly assessed the situation, and gave us all of our options. By the next day, we had a new A/C system installed. Aurora mechanical made this process so easy, and was very efficient. He stood by his word to get the work done in a timely manner, and his demeanour made us feel like we were friends for the longest time. We had relatives waiting for their A/C to be fixed for almost 6 weeks, and we did not hesitate to refer Aurora mechanical to them. They were grateful for his service, as he had them up and running in no time. Thank you Aurora mechanical and your team for such great service!

Mo
Review №26

Best air conditioning company I ever used. I got 2 estimates, and both were very expensive . My neighbor told me to contact aurora mechanical, this was the best call I had ever made. Ken checked my ac system and gave an estimate that was half of what others gave me. He was honest and fast, and fixed it in no time. I highly recommend this company.

Fr
Review №27

Can’t thank Ken enough for his help in correctly diagnosing and fixing two of my heating units. Not only did he do this very quickly, professionally, and courteously, but he also clearly explained and patiently demonstrated to me while he was diagnosing each unit what he was doing. A year ago I had probably the worst serviceman I’ve ever had on an AC issue he didn’t even diagnose. He did put in $300 of freon which was gone the following day. Ken helped restore my faith that conscientious and trustworthy servicemen still exist, and for this I would recommend him wholeheartedly and without reservation. He’s also just an all around good, kind and interesting man!

Jo
Review №28

Our AC system stopped cooling a few days ago. Aurora answered my call, scheduled a time the same day to come out, diagnosed the issue, and quoted options for repair and replacement at my request. He showed me the affected part. We agreed on an option for repair. He had the system up and running as good as new with a full clean and tune up. He was fast, efficient, polite, and he came in under budget. We couldnt be happier. We will use them and recommend them to our friends. Thank you Aurora team!

Se
Review №29

They work really hard and give you the best price in Dallas! They fix everything really well and are super nice people. They’re technical skills are great

Al
Review №30

Aurora Mechanical and the team installed us tow air conditioners and tow furnaces few weeks ago and the quality was top much, outstanding, and better then what we would expect, Ken explained everything and installed wifi thermostat for us as well and they cleaned after them self and the systems are working perfect ever since, we recommend them to anyone who is looking for good, and fair company.Al Riv

Fa
Review №31

Excellent service and very positive experience. We were without heat for two days due to a faulty gas valve in our furnace. All AC companies I called said they cannot come out for next two days and would give outrageous estimates. They gave the vibe that they are trying to take advantage of my situation. Ken was very straight forward on the phone and did not beat around the bush. Quoted me a reasonable price for his service right on the phone to change a bad gas valve. He picked up the part and arrived at the time he gave to us. Thanks Ken for saving the day for us!

Pa
Review №32

Great experience! Ken was very helpful, knowledgeable, and reasonable. He and the installation team was prompt, efficient, and polite. Extremely happy...and cool 🤗👍👍👍!

Er
Review №33

Ken and the team from Aurora Mechanical did a great job diagnosing my issue. I made a weekend call and received a call from Ken almost immediately. We were able to set up an appointment for the following morning and I was back in business by noon the next day! I even received a partial refund! I recommend Ken and the Aurora Mechanical team to anyone with HVAC needs.

jy
Review №34

We had problem with furnace Mr Ken came and suggested that control board had issue and fixed and working perfectly also I like him because he has very good knowledge and find the solution easily he will make sure that job is 100% completed I would like to suggest him

Ch
Review №35

Had a problem with my gas fireplace. Ken came out within an hour, found the problem, and fixed it. He really knew what he was doing and gave me tips for keeping the unit working. He also was able to clean the soot and carbon from my fire screen and now it looks like the day we moved in.

Sa
Review №36

They did an exceptional wor, fast and clean. Explained everything needed to be done and finish the job and nicely cleaned the area after word

Sa
Review №37

Kayhan was amazing! He took the time to show us what the issues were and didnt pressure us at all. He made sure that everything worked properly and kept everything clean and tidy. Very pleased with the entire service!

Sh
Review №38

Ken came out to my house in #Aubrey very quick. Our upstairs ac system was not working. He did a very though check of out air conditioner inside and out. He found our capacitor was broken and fixed it promptly.

Yo
Review №39

Service is great! Ken arrived at time stated, and job done in a short time. My fireplace is working again. Will use this company again.

Wi
Review №40

I contacted Aurora Mechanical in the morning and Ken was able to make an appointment for that afternoon. Ken was friendly and helpful in figuring out the problem with my gas fireplace. I will be using Aurora Mechanical again.

ki
Review №41

Keyhan and his team were professional, knowledgeable and friendly. They got the work done quickly and at an affordable price . I will definitely use them again!

Fu
Review №42

Our AC unit blower fan was making a loud noise and needed someone to take a look before it gets worse. Ken came over and diagnosed the issue after thorough investigation. The blower fan motor had to be replaced. He did a great job and the noise was no more. He also performed an AC tune up. The whole experience was positive and professional. I would highly recommend Aurora Mechanical services for any AC/Furnace needs. Thanks Ken!

Me
Review №43

Honest, reliable, knowledgeable. I had several AC companies work on my AC. They were all unreliable, or wanting to replace parts on an air conditioning unit that was barely 2 years old. Kayhan was the only one who diagnosed the problem correctly. He replaced an inexpensive part and it started to work like it was brand new. Thats all it needed, it did not need freon, new compressor, etc, just that an inexpensive part. He does the work himself and does not send 20 year old technicians. I would use him again and would highly recommend him.

Ke
Review №44

Ive worked with Ken for both my A/C and heating. He is always on time, knows what to look for and solves the problem for the least amount of money. Definitely recommend him.

Ba
Review №45

Our Air Conditioning stopped on one Thursday evening, so we searched on line and called few company, only one answered the phone which was human not a machine, and it was Aurora Mechanical, and a Tech named Ken, responded in good time and fast, he came after 40 min, and repaired the A/C on spot and better then all the cost was much better than I though and it could be according to our experience from past, I defiantly recommend Aurora Mechanical, professional, fair and fast.

Ro
Review №46

Ken service was excellent, he is on time, very professional, I highly recommended ken for all heating services

Iv
Review №47

I had an ac problem and I contacted 2 companies which both con me at least a $1,000 and after all of that a friend told me about Aurora Mechanical. Ken found the problem and fixed it. He was reasonable and very professional! Thanks Ken for your help.

Jo
Review №48

Quick response, and affordable price. Thank you, Ken!

Ni
Review №49

Breath of fresh air, it nice to finally find a company that I can relay and trust.Great job Ken

Fa
Review №50

We had a problem with our furnace which it stop working last night, I called few company, but couldnt get hold of reception, and I found Aurora Mechanical on Google and called them, Ken showed up on time, and diagnose the problem in a short time and he had the part in his truck, fix it right away, we are very happy with the price, fast response and his skill of the work. we recommend Aurora Mechanical to any one need help with heating and cooling problems.Mike S.Frisco TX.

Me
Review №51

Very good service great job done the first time. Thank you for great work.

Fa
Review №52

Customer satisfaction and customer loyalty are two important factors in the progress of everything. It is proud that your company has both factors... Thank you

Br
Review №53

An excellent contractor to have and hire, very professional, neat, fair price, responsive and on time, I recommend them to everyone.

Al
Review №54

I call ken this morning regarding my water heater need to be change and show up one hour later and replace the water heater with very good price and on time I highly recommended ken for all your AC and Heathing service

Je
Review №55

5 stars to Ken - he is top notch - knowledgeable - on time - honest - the best of customer service. Jeni

At
Review №56

Great service and attitude, that was great I call Aurora mechanical, to repair my A/C last week he did an excellent job.

An
Review №57

Great service,fast problem fix.I definitely recommend this company !

Na
Review №58

“ We called Aurora Mechanical for our Heating and furnace problem at 7 pm, they respond to our call within 5 minutes and their tech team showed up in 45 min, they found the problem in 20 minutes and had the part with them, fixed it, all together took about 2 hour, very good and competitive pricing, best of all, they did not charge after hour surcharge, we’re very happy with their way of business, quick and professional work, clean and kind, we recommend them to all in Dallas and surrounding area.”

Fa
Review №59

I will certainly suggest you, experienced and efficient personnel and great handling

be
Review №60

They show up on time and get the work done with little interruption

Ho
Review №61

Great service and very cheap

Mi
Review №62

Great Service

Information
28 Photos
62 Comments
5 Rating
  • Address:825 Watters Creek Blvd Suite 250, Allen, TX 75013, United States
  • Site:https://auroramechanicals.com/
  • Phone:+1 469-777-2288
Categories
  • Heating equipment supplier
  • Air conditioning repair service
  • Heating contractor
  • Air conditioning contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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