The best place by far. I went to get my phone hooked up with a number, as soon as I walked in I was greeted with the best service in and out in less then 10 minutes. Five 🌟 for the young lady that helped me sorry forget her name. Unlimited plan with Hotspot activation $75 🌟 ⭐ 🌟 ⭐ 🌟

I know most of they good reviews are FAKE because. I never got a warming welcome when I went into this establishment. The employees were eating during my interview and normally people say warming things before an interview but I was told the manager doesn’t like hiring women. plus the manager said she prefer hiring men because they are less drama. Smh. GOOGLE THIS PLACE HAS PEOPLE WORKING HERE DENING WOMEN JOBs FOR NO REASON. THEY WRONG AS HELL. IMA LET MY WORD GET OUT ON THE LARGEST SEARCH ENGINE TO LET PEOPLE KNOW that your daughter, granddaughter, sister, and niece APPLIED HERE AND GOT DENIED WHEN ALL SHE WAS TRYNNA DO IS MAKE A LIVING.

Great Customer Service ! Alma was great at helping me save money on my bill. I recommend coming here for anything!

The gentleman I had the pleasure of assisting me (goes by the name of DJ) provided outstanding costumer service, very knowledgeable, assertive, and professional. Helped guide me in the right direction for finding a phone that was right for me as a new customer for AT&T. I am very happy with my experience. He answered all my questions and concerns without missing a beat. Will definitely recommend this store 110% to all my friends and family. Go check them out!23060 Outer DrAllen Park, MI 48101United States

Cee did a great job Is definitely an asset to the company and deserves a management position God bless America thank you

I went to the att store to trade two phones in for the promotion they were advertising. They were offering 700 dollars off the new phones if you traded in your old phones. The representative was helping me back up my phone and never once mentioned the crack in the corner would take 350 dollars off the value of the trade in. I had to pay a phone repair to get my daughters phone to turn on so I could trade her phone in. We sat with the representative for over an hour he handled my phone several times, again never mentioning the crack on my phone would be an issue. He said I had 30 days to back up my phone and fix my daughters phone then I could do the trade in. I go back to the store to do the trade in and the sales girl says oh your phones only eligible for 350 dollars off. The moral of the story is they would not take responsibility for the miscommunication, they were supposed to inspect the phones thoroughly first and foremost and that was not done. Instead of taking responsibility the manager basically called me a liar and said she would have to review the cameras to see what went on that day. Att had no resolution, I sat on the phone with them over two hours trying to get help and no one could assist. I ended up returning both phones and all accessories I purchased that day. I have decided to find a new carrier, after being with att for 18 years it’s just ridiculous and unprofessional. They never have a fair outcome, I won’t give my money to a company that doesn’t take care of the customer properly.

Had an excellent experience at this store with my family. The customer service was outstanding! Our sales representative Cecil was knowledgeable and patient during our visit. Everyone was pleasant and kind..I will make this my new AT&T go to store for all my telephone needs!

The sales representatives have no idea what they are doing

DJ and Isa are the best customer service I ever experienced in my life 100% recommend thank you for everything

Came in to get phone accessories for my iPhone 12 and Alma helped me get my preferred items which was also part of a buy 2 get the 3rd free. Will definitely be coming back. Great customer service.

Enjoyed my service here. Very professional and helpful, one person in particular. Alma helped me switch over phone services with the same number, which i am very appreciative for, had everything switched over contacts, pictures, and etc. Exceeded my expectations for sure being on top of everything in a very professional and educational way. Ever since my phone service is on top. Thank you so much Alma, will highly recommend people to this AT&T store to ask for Alma!

The staff was awesome Cecil helped me upgrade two phones seamlessly will definitely return there for any future needs.

Let me start by saying I just came to the store for a few questions but ended up switching over 3 lines from T-Mobile. Cecil really took care of me and made me feel special by bringing out multiple accessories for me to see since they are doing curbside. Awesome experience I think making the switch over was the right move thanks again guys!

AT&T is a wonderful store. Isa overseas Taylor and Allen park and she is AMAZING along with every other employee there❤️ Highly recommend this place to anyone looking to switch services, or just even an AT&T with a friendly environment. BEST AT&T STORES EVER. Never will have a complaint with this wonderful staff, and amazing promotions they offer, even with free phones. Doesn’t get much better then that, go see them!

Had a great experience coming into this store. Alma gave me great service and got me the phone I wanted for a cheap price, definitely recommend!!

Awesome customer service from this store.The team here went over and beyond for me and my friend. Isa brought us chairs to sit out in the shade. Cecil helped us with our upgrade and brought out accessories to show us. Justin brought us out cold water while we waited for our transfers to finish. First time to this store but this is my new store great job guys!!

My phone stopped working while driving home from work last night. Drove over to the ATT store where I bought the phone. Cecil helped me out. Replaced my SIM card and got my phone up & running. Cecil was professional & friendly and helped fix the problem quickly. A+

Went in the Outer Dr store on a recommendation from a friend. Kat helped us not only save money by getting us switched from Sprint to AT &T but it was the first time we ever left the store from a cell phone purchase in which we felt that we really got the best deal and was sincerely happy with our purchases. Kat was amazing, kind and fun and made the experience over the top worth it. I will definitely see her again or recommend her to anyone looking for services from AT &T.

Service ok. Having lunch was more important than waiting on me.Going in back and yelling someone parked in his parking spot( oh that was me). Did see anyone name on parking spot. After paying for my phone I asked for EVERY THING To be transferred from one phone to another. Carl said it would take about 1 1/2 hours if I had something else to do.so I did and came back. Not ready . So I left and came back again . Took my phone home and NOTHING! Nothing. Did it myself took me 2 hours to do . I really didn’t appreciate paying to have it done, the person laughing at me as I left I don’t recommend this att

Came in to get a new phone, Carly made it super easy and got me the best deal. She’s great! Come see Carly for any cell phone needs you have. She went above and beyond and gave me a 5 star experience.

The whole team here at the Allen Park location are absolutely wonderful and extremely professional. Branden was exceptional, he made me and my family feel at home and made the wait time comfortable. He was entertaining as well, to where I didnt mind the wait after getting off from work from a 10 hour shift. He made my day!!! As long as you have Branden and the team I will always come to this location and will recommend people to this location as well.Thanks for a great experience!Adrienne A. Rue-Brock

The employees at this store are rude and do not try to help you unless they are getting money out of you. They never have a manager to speak to. They always send you to another store if you have issues. They will hang up on you over the phone as well. I will never recommend this at&t store to anyone

Thank you Isa y Valeria for helping me so much with my transfer and my tablet.

Great store i will recommended to anyone great people love it

Cecil was awesome helped me with my upgrade and got literally everything over to the new phone I always loose stuff when I get new phones thanks again!

No AT&% data or internet equipmentNo help to contact personnel on home tech problems.

Awesome staff! Got a great deal on 4 phones for my family. The employees really make you feel at home! They will do whatever they can to get you the deal you deserve. Thanks guys!

My most recent experience at the store was incredible! Derek greeted us immediately upon arriving and stayed with us until we were completely finished. His knowledge was impressive and was exceeded only by his willingness to ensure that we were completely satisfied, and receiving everything we were entitled to, by the time we left. I would recommend this store to my closest friends. Excellent experience!

Broke phone at work and pulled up 20 minutes before they closed. All staff were extremely helpful and were very kind. I highly recommend this location!

This att was so friendly and helpful with my upgrade. I like the curbside assistant.Got everything I needed handled. Cecil and Isa were awesome! Thanks!!

This store refuses to help customers with any problems. They push us off to other stores unless they can add new service to your account. They are rude and talk down to you. They are poorly trained and should not have the AT&T brand on their building. They need to go through extensive training in the brand and customer service. Do not go here.

Justin was awesome thank you for helping me get at&t tv. It was confusing at first but he was patient with me lol... Im looking for u next time I come to the store

Krystal provided the very best customer service I ever experienced. She spent several hours working with my wife and me to upgrade our phones and she so patiently and competently handled our frequent changes regarding the phones we wanted, setting up our new phones and answering the million questions we had. I am very amazed with the extremely high level of competence and professional service from such a young person. Absolutely amazing service. This young lady was incredible.

I really like this location the staff is always wonderful. My account is complicated... well I think it is anyway. Brandon was OUTSTANDING he made my upgrade go super smooth. I am so happy with my new phone and thanks to his knowledge and time I now understand my, not so complicated account.

I would like to Thank Moe for helping me with my new cell phone purchase. He showed me how I could save some $$$. The manger Isa showed her support with help her staff and shes well informed on products and bundle services. This team is amazing. Thanks Tanen for his great team work.

I just want to give big thank to Brittany Ward. When I tell you she handle business professionally thats an understatement. She is very patient and knowledgeable. I followed her from her first store in Livonia to Garden city and now Allen Park. You dont come across people who genuinely care, but shes on of them. You really have a great girl on your team!

Derek is awesome!!! Helped get us two brand new iPhone 11s for a great price!!! Very fast and helpful

Tanen was absolutely AMAZING. He really went the extra mile for us and does for every customer that came through the door while we were here. Definitely recommend this place! Best phone store ever!!

The staff at att wentBeyond other phoneProviders, I would highly recommend them toFamily and friends.

Carly was wonderful with me and helping my mother. Five star service. Highly recommend you see Carly

Issa LIED to me about my contract and how much I would be paying a month. I ended up getting 3 new phones, 2 new lines, because she said she had worked my contract so I would be paying less a month..due to their EMS discount. LIES! Got my first bill today... $600!! All these fees she didnt say anything about. And then when asked what my normal monthly charge would be... $150 more than what I was paying. DOUBLE what she quoted me. I would have NEVER bought two of the new phones if she had been upfront. What a joke.

Great customer service! Very patient with customers and helpful! Went in to purchase an iPad Pro and Carly got me in and out. She covered everything as far as the service and bill and I felt comfortable leaving the store knowing I didn’t have to pay an arm and a leg LOL!

Cecil ran a good one man show at a full store. Was very patient, explained the deals, and made the process of switching to a new phone as painless as possible!

I walked into this location @ 10 AM this morning in need of a replacement iPhone after mine was stolen. I am from Boston and was given I’ll advised sales advice from my location back east. I wasted unnecessary time and money @ home and am so happy that I decided to make a move while in Michigan. Kat was the lead service provider here, but manager Isa also assisted when necessary and everything was a breeze. They even saved me money on my monthly bill. Hats off the team at this store. I am forever grateful!

Cecil helped me switch my lines over from Verizon. Thanks again!!

Great customer service thank you for the help.

Great staff, laid back and very professional.

Cecil made the phone buying and setup awesome. He was very helpful and kind. Thanks again Cecil!

Scott was the best att rep I have ever dealt with.. thank you for taking such great care of the items I needed. I asked so many questions and he answered them all without aggravation and very throughly!! Thank you so much scott.

I didnt do i review but would have been happy to if ask. So I think Ill take all the stars back and delete the review.

My rep Justin was very helpful! I wasnt sure what I wanted, but I walked away happy with what I belive is the right phone and the right plan for me.

Fantastic sales rep. Carly goes out of her way toPlease her customers. Great lady.

Brandon was My cells person and he was awesome he sold me a note 9 and I love it thank you Brandon.. And I forgot to mention everyone in the store were so nice and friendly I love that Allen Park store.. Piper Anderson

The service was great! My husband and I are very pleased with how we we’re treated. Thank you Derek for your excellent customer service 😃😃😃

Amazing experience at this store everytime that staff is super friendly and is always willing to help with my needs!

This store is awesome!! Isa is the best manager. Go see her.

Krystal helped me today at the Allen Park store. She was fantastic at telling my wife and I about how the different plans work, and helped us to transfer numbers from an old account and set up a new account. We had a great experience at this store!

I had the best experience with the Allen park At&t store. Everyone was working together to provide me the best experience. Thank you Mo for your help.

Great Service! Brittany and her staff always give great service when I come in! One of my favorite people and I dont have many! Go see them for all your needs

Had a great experience! 5 star. Carly was wonderful

Moe nehmeh took care of me! Quick professional and excellent customer service. I enjoy the comfortable environment that was provided for me for my time there thanks again!

Very nice and funny people, love to play Mario Kart (they hip) also be like Derek

Very wonderful and fast service. Special thanks to branden for the great deal for mine and my husbands phone. And tanen? For helping us set up my devices to my car. Will hope all the people I tell them about come by for a visit!

Carly was awesome. Definitely a five-star experience!

The customer service agents are very professional and friendly. They are always ready to help.

Love this team super friendly💜

Krystal was more than helpful and gave me exactly what I needed. Provided great customer service as well as very informative. If I need anything in the future I will be comin back to this store.

Staff was very helpful & nice. I will always recommend this location!

Carly was amazing. I’m all set to use my iPhone 11.

Seriously, Kathleen is the bestest ever. I think she deserves a raise!!!!

Andy Wong is a PHENOMENAL consultant at the Allen Park AT&T. He is extremely personable and friendly, and handled my concerns efficiently and quickly. I’m so glad *I* came to this location! I’ll definitely be back!!

Nancy was very kind and helpful! She patiently answered my questions and helped find the best plan and phones for us.

Thankyou so much Captain & Derek for helping me with phone issue. I will be back if needed

I WOULD LIKE TO ADD ANOTHER 5 STARS FOR THIS LOCATION...ANDREW AND ISA ARE REALLY HELPFUL AND PATIENT WITH THEIR CUSTOMERS. NO MATTER HOW LONG IT TOOK THEY WORKED WITH ME....YES I WILL RECOMMEND THEM TO OTHER CUSTOMERS!!!!!!

TOS not clearly expressed. Prices displayed do NOT include some $40 line fee. Great let down

I was assisted by Tanen & it was seriously the best phone purchasing experience I’ve ever had!! He was extremely helpful and knowledgeable.

Carly’s awesome, very good customer service and very helpful

Carly was the best sales representative that I dealt with at the store on outer drive. Hands down she rocks

Store was very clean. The staff was very nice and helpful. Will be returning here. See Krystal or Branden for great help.

Moe Bin and Tanen helped me at Allen Park store and i will recommend them to everyone i care about.

Excellent time.Andy was patient and super helpful. I always get the best service at this store.Mahdi is great as well.

Wonderful experience at the Allen Park location, the staff is very friendly and knowledgable. They answered all my questions and addressed all my concerns, walked out extremely happy with my devices.Also met the new manager in training Moe Nehmeh, who was very knowledgable and answered all my questions with confidence will definitely come see him again amazing rep and wonderful leader.

My husband went into a att store In Allen Park today just to try and get his phone fixed. Tanen was so helpful and uncovered the fact that we could be saving so much money, and even with my husband getting a new phone, and moving my line over from sprint, and getting me a new phone..! I was petrified to switch seeing as I have been with sprint for 24 years, Tanen took so much time breaking down the promotion, making sure we had the right size storage and colors that we wanted, and also was able to give us all these extra discounts on accessories in store and a really good trade in value for our old phone from sprint..! We walked in the store expecting to pay 200 dollars for a replacement phone, and walked out with 2 new phones and all the goodies for $15 DOLLARS.. I am going to bingo Saturday and giving all my friends Tanens Card... He and that store are the true definition of customer service

Branden had fantastic customer service. Will highly recommend his service.

I love how they help me at this location Thanks girls love my new phone best rep Nancy and manager Isa I recommend this store.

Best experience ive had from a phone store Tanen was amazing ask for him and he will definitely take care of u

After visiting the store in Lincol Park, and literally receiving no help, and being basically pushed out the door; I stopped into the store in Allen Park and was greeted by Tanen. When I tell you this young man has been a godsend, I truly mean it.. I walked into Allen Park with all intent of canceling my service .. Tanen took all his time walking over multiple different ways to save money on my account, different features I wasn’t using, and was able to actually add a line on for my mother with a free phone, get me a new phone as well, and all kinds of stuff for free.... it’s so wonderful to be treated like somebody who matters.. the customer who always pay their bills on time deserve some love from ATT as well, and Tanen showed us the love... God Bless Allen Park, Tanen, and all the staff there

I want to thank Branden and Tanen on a wonderful service they provided at the AT&T on outer drive in Allen Park. I love my IPhone XR

Tanen was a great help to me and my daughter took care of us and my phone bill is much cheaper.....Thanks Tanen and all the guys were great

Great staff very helpful !!!!

Every time I see a business asking for fake 5 star reviews from people who never shopped there I come leave a review like this...

Great service. They were patient in addressing issue with my phone. They really strived hard to resolve the issue

Derek was very helpful! Go see Derek! Be like Derek!

No machine’s for payment.

The service there was terrible.... be ready be aware and beware !

Very polite. Very patient with me and my Mother. Love them two. Thanks Jack and Brittany.

Andy and Isa went out of their way to help me with a new phone and tablet ... so happy with the new staff and store

Amazing staff!! Derek and Isa are the best!!

This store is incredible. Wonderful staff, and everytime i have a problem mr. Henderson always has a great solution for ne and my family.

Love Kathleen allways ask for her