Very nice beds. My credit is fd. I couldnt get one. They do offer financing. Sales clerk was quite thorough with the info.
I was helped by everyone in the store, great teamwork between the three. everything was explained and they were very patient. I dont spend this kind of money easily. After four visit I made my order.
My husband and I had a fantastic experience. Dawn was incredibly helpful and professional. I had slept on a sleep number before so knew most of the ins-and-outs but my husband was new to the experience. Dawn took the time to explain and show him and I everything. She was attentive and convincing but not pushy in the least which we greatly appreciated. There was another employee in the store with her (we visited on the 1/31/21) and he was also very friendly and professional! The store was immaculately clean and both Dawn and the other gentleman were sanitizing after we looked at and tried each bed. We visited another mattress store right by there and the choice was not even close...the sleep number staff were waaay more professional, knowledgeable, the store was waaaay cleaner. We are super excited for the delivery of our new mattress! Thank you for a great experience!
Giving 3 stars because I like the bed, but you can definitely find similar for cheaper. The associate working at this location was friendly and helpful.
We had an awesome sales lady ... bought the c4 .we will see how we like it soon
Fantastic experience with finding a sleep number bed that was right for my husband and I. The staff was pleasant, knowledgeable, helpful, and friendly. Would recommend going to this location.
The staff there are so friendly and welcoming! They are very knowledgeable and not pushy at all. They make it seem like they are actually there to help you out, not to just make a sale. We had an amazing experience and will recommend this specific location to anyone in need.
Great experience. Staff was very helpful and informative. I cant wait to get my new bed!!
Salesman was very nice and knowledgeable
It was a great experience, with excellent customer service.
Dawn was very helpful
We are extremely disappointed with this company. Before purchasing a queen size bed, we discussed how it would be delivered and set up in our home that is a small bungalow. The store representative said that it should not be a problem. The store is located in the same city where we reside so we assumed that they had delivered to other homes in our city. When the bed was brought to our house, the installers were unable to get it into our bedroom. The installers never told us what to do at this point. They took the bed back, so our purchase was still on our credit card but we had no product. After calling Customer Service twice, I was told our purchase was not cancelled as was still out for delivery. Now, after putting thousands of dollars on our credit card, it takes 7 to 10 days for the purchase to come off. This coincides with when our credit card bill is due and if we do not pay in full like we usually do, we will get hit with interest. The communication between this company and purchasers is horrible. And now we have to start over looking for a new bed. This was a very disappointing and frustrating experience.
Maria was so easy going, very knowledgeable about the product. And the store was comfortable enough to enjoy trying the different mattresses. Thank you
I was not prepared for how much I would have to have one of these beds after trying one out in store! It was like laying on a cloud.
We went in to order a pillow and Dawn was very pleasant and helped us right away. It was a quick and easy visit. Great customer service.
Would not trade my I8, its perfect, highly recommend
Very pleasant experience. Excited to get my bed.
There are so many hidden fees and false marketing! So frustrated by the company that has deceiving marketing. Their only good point of this store is the young lady who told us the actual truth and helped us with some insight. She was the only truthful thing about this store and company that we have found.
The salesperson was great.
The sales people grab you as soon as you enter. I think when your in sales that is the first thing they teach you, how to annoy customers. Words for salespeople dont attack on arrival. Some people love that approach, Im sure. But, myself I prefer to look around first, then deal with the sales people when Im ready, ya know
Extremely friendly customer service. Thorough and knowledgeable
Sales staff were very helpful & knowledgeable
Great customer service..Keith was awesome.
Very nice associate and knowledgeable
Great experience, knowledgeable salespeople
Very helpful
Way to high
Wont shop here