I specially love the sushi from this Ralph’s. The sushi master, Eh, is the best of the best!!. We go for sushi almost every week, and it’s always fresh a with generous portions. Thank you Eh! Can’t wait to order more 🤩

The store size and layout makes it very easy to quickly do your weekly shopping. The people who works seem to be happy to be there. They are always friendly, cheerful and helpful. Parking lot can get hectic and people seem to be in a hurry so be careful.

Several times now we have seen two different cashiers wearing a MESH face mask. All customers are required to wear face coverings to protect each other, yet some employees are allowed to just decorate their faces with a net with rhinestones. We spend a lot of money in this supermarket, but we will be taking our business elsewhere if these employees dont start to wear a proper mask.

The produce section is hardly looked at-the mushrooms are growing fungus, and the broccoli I bought from there was infested with BUGS! Is anyone checking the expiration date and the quality and cleanliness of these products??

This is a decently stocked Ralphs and the meat always looks good. I dont know that Ive ever had problems at this Ralphs. The Starbucks folks are usually nice, if you ask for help the service is reasonable. But today in the meat department the guy who came out to help was rude and indifferent. Turns out hes the meat dept.manager, Dan, so no sense in asking for the manager. He has a problem with people of color which he doesnt try to hide. However, normally people in a management position will at least try to conceal their personal bias. Not so with Dan the meat manager. A person standing next to me who twice made it clear to Dan that I was next, just gave a look like i dont know what this guys issue is. Dan asked the person twice if he had been helped. Not whos next? Not may I help you? When it was clear i was next I swear it was I like what do you want, which one? No greeting i dont have to have one, but Dan do Ralphs customers a solid, and just get over yourself or go into another line of work. Just because you can get away with being a jerk, doesnt mean you have to actually do it.

Good products. Little more expensive than the Competitors. I wish products to be little less expensive. Everything else is good in here.

I love this Ralphs. It isnt super huge. Friendly employees. Clean. Very nice produce. Easy to park and in a center with other great shops/eateries.Has all that you require for your daily grocery needs. Conveniently located in a complex which has some eating joints, bank, pharmacy etc. Ample of parking space and friendly staff. I particularly like the quality of their fresh produce and economically priced Kroger Brand alternatives. It is walking distance from Marriotts residence inn and courtyard.

As of March 22,Senior hours are 7-730am, however, when I went at 8am seniors 65+ were allowed to jump ahead of the line even after these hours. The produce and bread sections seem to be recovering and restocked more often. Meats sell out quickly, with cheap non-organic chicken still a rarity. Extremely rare to see paper towels and they limit to 2 per household, and I havent seen toilet paper and dishwashing soap in weeks. If you arrive when there is a line, carts are handed to customers by the door, after being wiped down by a worker there. Line moves steadily.

Watched a lady with NO MASK lean across the plastic shield having a conversation with the Starbucks gal (who never asked her to step back) then she proceeded to walk over to the deli and sushi section coughing and hacking over the prepped food..... Absolutely selfish. This is the behavior that will ruin it for all. We are never going to go back to normal with people like this. I am a healthcare provider: COVID-19 is not a hoax, its real BUT if we can get people or LARGE CORPORATIONS LIKE RALPHS to take precautions (AT LEAST WHEN THEY ARE IN PUBLIC, we can get this under control.

This is the best Ralphs around. Plenty of parking, nice staff, good selection. Seems a bit small so it does not get a full 5 stars but other than that, this is the one I come to all the time.

Best part its salad bars and it is neat and clean. No awful smells (unlike some of other stores). Things are places nicely. In mangers Special you may find interesting items, that you wanted to try; but at much cheaper cost.Though I am not 100% vegan, but time to time change to it. I wish they has some more selection for Vegans/Vegetarian people. Also, this info should be posted at fresh salad counters

Everything here is great. Best fruits. Good in store bakery. Decent sushi bar. Great staff.

Manny in produce is the best! He is super friendly and knowledgeable so make sure you find him for help while shopping at this beautiful store. I live about 10 miles away, but visit this Ralphs - worth it!

I like Ralphs here better then the other grocery stores. Its clean and has a good selection of fresh items. Its always easy to just pop in and out with the self checkout.

A typical grocery store. No complaints. The layout of this Ralphs is simple. Easy to navigate & find what yr looking for.

Andrea, in bakery shop, is very helpful. She really cares about the customer. She was able to make this an enjoyable trip to the store. Greeted with a smile 🤗 That changed my boring day to be uplifting and happy. Thank you !

Waited 1 hoir in pick up area no one asked and no one pick up the phone. This bad review is for their pickup system. The young staffs are obviously working hard but very tired because of the bad system that is not able to arrange pick up items and customer time well. Ralfs CEO should fire himself, or at least fire COO.

Great store. It has self check out good for quick shopping. The ice cream selection needs more variety.

Always have great customer service I’ve been coming here for 2 years but lately I’ve been having horrible customer service the cashier Annie shouldn’t be working there she treats customers there like if she she’s paying for our groceries today she just tossing my groceries in the bag and giving me attitude I’m very upset!!

Great seafood counter! They will season/marinade fish and seal in oven-ready bag. Salmon turned out awesome every time Ive done this!

I love this Ralphs Aliso Creek RoadThey have a good dealsAll the timeThe people work there always happyFriendly...Rosa M : she did it great jobShes always always tell you what the deals in the store I love her 😍

Love the staff in this store. Always friendly and ready to stop whatever theyre doing to help the customer. Just wish this store was a little larger so they could carry more varieties and expand their departments and aisles.

My go-to local grocery store. With a wide array of produce and packaged goods, mesmerizing cheese and bakery sections, a plethora of houseplants, friendly employees and a Starbucks, Ralph’s rarely disappoints.*Be aware, depending on the day and time, it can get very crowded on weeknights, parking can be a bit difficult, Starbucks can get backed up and produce sections can completely clear out. I guess that’s the price you pay for going to a popular place! ;) So plan your trip accordingly.

This location is clean as all of the Ralphs I have been. Its nice they are in almost every city for convenience. I removed stars because the prices are higher than other supermarkets. I wish they had more competitive prices so I can get all the stuff here.

This store was recently remodeled and its really nice inside. Ive had to ask the employees to help me locate items a couple times and they walked me to the item each time. They have a large area with fresh foods, pre-made lunches, dinners, sandwiches, fruit bowls, etc. and all are reasonably priced. Checkouts are speedy and there are several self checkouts available. Overall, probably the nicest grocery store Ive been to.

Heaps of options with all produce merchandised in a very appetizing way. Makes you want to buy everything. Cashier I dealt with could smile more and be happier.

The deli always has the best boars Head meats and cheeses. Every staff member is extra friendly. Place is always clean and much better than all the Ralphs in the area.

Beautiful cashiers so helpful. Always smiling. Nice fellow in produce. Thank you so much.Tony

We live across the street from this Ralphs and have gone to it for the last few years. However, this place has gone down hill the last year or two. Terribly managed, dirty, always out of stock on many items, terrible parking, employees never smile, overall just a terrible store. We will be driving to the Laguna Niguel location for now on even though its much farther away.

Customers, be mindful of your final bill when buying from this location. I noticed on my bank statement that I got charged full price, on a purchase from a week ago, after inputting my club card. Cost shouldve been $56, but they charged me $98. And, when I called customer service, the manager gave me zero help given that I no longer had a receipt from a week ago. I told him I could recite exactly what I bought, and, they could verify the amount on my bank statement & compare it to the club member prices that were being offered that week, but, did not want to help me.

Pretty typical store. Wish they carried more local beer. Also, kind of annoying that they place the small baskets to inside of the door as you walk in forcing you to cut in front of people as they are trying to exit to the parking lot.

Very friendly staff and well organized aisles. The self checkout machines are also user friendly but would not recommend them when you have to ring fruit items yourself.

Came just for there fresh chicken salad feom the deli its my favorite and i drove out of my way to getting hoping to get there before the closed. I was there right at 8:59 and even tho i felt bad and didnt want to bug them cause they were just starting to close up they were super nice and helped me out! Thanks for satisfying my craving!

Great selection. Great service. Great quality. What is there more to say?

They have Murray’s Cheese which is awesome and I can’t find in my local Ralph’s. Parking can be an issue and store layout a little funky compared to other Ralph’s locations.

This is a nice cozy where else its not as big as the normal big supermarkets are they have a great deli they have a Starbucks inside a wonderful wine selection and their service deli is wonderful a lot of good items to to choose from many times I go in there just to pick up their chicken for dinner great selection of salads they also have a cheese bar that is to die for

They don’t seem to have their pickup service very organized.

A good place to shop.....but the parking lot is horrid. People always getting into accidents, drive NG too fast, and not paying attention. So many pedestrians and traffic backing up I to the street because of poor auto and foot traffic design.

Fresh produce, meats and a good selection of organic products. Staff Is always helpful and friendly specially Rosita.

Nice Store and they have everything and nice people working at the store

Has lots of good things but they should add cupholders to the carts given you can buy Starbucks coffee from the kiosk inside the store.

Great Selection of ice cream, but on the pricey side, as Ralphs usually is...

Has more unique gourmet items than other Ralphs plus, theres a Starbucks inside too 😊😉

Hadnt been here in years. Its definitely upped its game, probably to compete with the Whole Foods. Cant say that its much cheaper though.

Meh. Its OK. Theyre just not trader joes. Good cookies in the bakery though :)

Do not get the orange chicken bowl near the sushi/deli. Probably the worst meal I have ever attempted to eat. Seriously.The rest of the supermarket seems fine, but that meal was horrible.

Nice clean store to shop in..Great selections and a always helpful staff.

Super fast. Place has self checkout. If you want to get to the back side of the store, dont go down the alcohol lane. Youll either have to turn around and go down a different lane, or youll be trapped. Usually pretty slow during the week but the weekends can be a nightmare. Ive gotten into a fender bender in the parking lot. Everyone is in a rush and the person who hit me wasnt paying attention. Still, not as bad as Trader Joes next door tho. :)Staff is friendly. The produce section is also stocked and rotated. Would have zero complaints if I didnt find flies in my bak choy. But it happens and thats why you need to wash your produce when you get home.Perfer here than having to go to somewhere that does not have self check out.

The worst “customer service “ I have ever experienced anywhere!!! First the Ralph’s employee flat out lied to me!!! When I got home and wanted to write a review there was no customer feedback number for me to call on the receipt. So I called the store to get that information and the employee who answered said that “it pops up on the receipt” but it wasn’t on my receipt, when I asked her for an alternate way to give my feedback she said “there is no other way” also a lie!!! FYI there is no store number on the receipt.......now I know why.

If you possibly make it through the parking lot with out getting hit or losing your mind then its not that bad. A bit tight once you get inside but its a small old Ralphs.

Nice store in a nice location. Great options for groceries and fresh made food.

Good Ralphs with friendly staff. Bakery always stocked with fresh bread. Also has a Starbucks inside.

Very nice and clean

Horrible customer service and management. The new manager hired a month ago has no clue and is a self-important punk. The night crew is ok, but the regular day shift workers are for the most part, appallingly bad at their jobs.Oh, they also dont honor their return policy. Spend your money elsewhere, this store needs a good purge

You can find a decent selection for vegan options.

Love shopping for various items, the Delivery has good Boars Head selections. STARBUCKS INSIDE, Frank (Lead Barista) makes the best drinks, great customer service.

Its ... Ralphs, nothing special here. I dont often go here (and Im rating it lower) because the parking lot is a mess.

Hard to find stuff but besides that great staff and food quality

Clean and efficient shopping. The employees in the deli were extremely helpful.

The manager of the store definitely does a great job when it comes to providing the perfect buying experience for each and every customer.

Clean place .. friendly people. .on-line Starbucks. ... good deli counter ...

Its always a pleasant place most employees are on point

From dely, bakery, produce, and in general this store is very clean, the persons whos working are gently helpful, Im very happy

Always friendly, fast and helpful. Prices are good too.

Was pleasantly surprised. Great place to shop and eat lunch.

Nice selection and good food made there.

Kind of pricy and could have better produce selection but there is a good amount for such a small store.

I love this place! Great fresh sushi, very convenient to shop, fresh vegetables, very clean, a place for last minute gifts and always a big selection!

Terrible customer service. Went in to use the coinstar when it took more than half of the coins I had which before got me around $30 and stopped working early on and only gave me $3. Went to customer service and they only helped me get half and gave up then not caring at all.

Almost always well stocked, employees are friendly and nice, and always clean. Good place to shop.

No Acknowledgement of Customer Concerns!! Employees rarely interact customers unless cornered.

As always, I found what I was looking for and dealt with a very nice checker. Thank you, Ron Morello

Clean store! Easy to shop! Lots of organic, diary free and glueten free options

Plenty of parking, and convenient for Aliso Viejo residents. But higher prices than competetors.

I just recently ordered a custom cake (Tiramusu) from the bakery deptartment, and a mix up was made and my cake was not available when I came to pick it up. Michael V (the manager) called several other stores to see if they had one. He then, personally went to another store and picked up the cake and brought it back to have decorated for me to have for the Birthday party the next day. The bakery associate was also very helpfull. Thank you Airacella, and Michael, for your wonderful Customer Service. Your the best

Rapid checkout, well-kept and organized aisles, and an altogether modern feel.

Nice, clean with most all kind of stuff you need. This place remodelled recently.

Very nice store clean friendly helpful staff in nice little shoppette center

I live 3 miles from this store and would rather drive a few minutes to Pavillions instead. Awful selection, poor lighting, high prices, tight aisles and rude service. Im done

Overall Ralphs procduce and organic selection is pretty great.

My go to grocery store. Always great service.

Would give 5 stars but one grapefruit I bought was dried out and not so good. Staff is nice, clean store.

Ok place for groceries. Nothing special about it but pretty well organized and never packed which I guess are good things. Knocking off one star since nothing too special about it

Just your average grocery store. Nice fish and Meat though.

My go to grocery store. Friendly staff, clean store, decent selection for everyday food stuffs.

Basic store. Meats are better than Stater Bros

Iirc like the fact that you can get about everything at a Ralph store l. But is getting to crowded not enough room to walk around, everyone is constantly bumping into each other .

Pretty busy most of the the time. They have an amazing selection of cheese from all over the world

Very helpful service deli. Parking can be tough but quality selection and service.

Its a reasonable Ralphs.

Convenient, good quality groceries. Only downside is that like all Ralphs, it is on the pricey side.

Nice clean store very nice area friendly employees

This is a pretty nice Ralphs. The parking can be kind of hectic so part far away, closer to movie theater side if the shopping center.

Got Flowers for my Aunts Birthday

Great super market. Typical Ralph’s

Excellent supermarket. Enough variety of products and food.

Awesome staff specially Bob the cashier.

Nice after remodel but gets busy

Easy to find what you need typically.

Using their app saves extra money on top of sales