Went in for a last minute oil and filter change. I called before heading over there and was told as long as I arrived before 3:30, my car would get serviced. (Mind you I called around 2:50pm) Everything went smooth. Staff was friendly, wait time was a bit longer than expected. Nonetheless, I am grateful my car was able to get serviced (same day). The price was great! Courtesy wash was good. And I appreciate the extra inspection they did for my car.

Went in because my Nissan Sentra was having transmission problems and the staff there helped me get 50% covered. Came back because I still was having some issues with the transmission and got great help from Hailey who helped me get covered with the warranty. I would highly recommend this dealership and make sure to talk to Hailey…

Nissan of Alhambra Service Department is one of the best ones out there in the Los Angeles County hands down. From the 1st call to coming inside to get my car service I had the most amazing experience in my time of stress with my car. Ken is one of the best Service advisor but not only him, from the manager to staff and the mechanics. They are professional and courteous to your needs. I won’t go any where else for service but to Alhambra Nissan 🙌🏾

Update November 20th 2020 - We returned for a new vehicle. Javier and everyone else treated us like royalty and got us a great deal. All my Nissan needs will be handled at Alhambra Nissan. Thank you guys 😁🙏❤You deserve ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Friendly staff, very professional and competitive prices. Not crowded, its very clean and they offer complimentary beverages while you wait. Sergio in the Sales Department is the best, he is knowledgeable, helpful, patient, friendly, and very nice. Alex in the Service Department was great as well. He is knowledgeable, extremely helpful, and very nice. He takes his time to explain what your car needs. Overall this facility is the best 😊. I can say that the employees here are honest and hard working, I highly recommend you pay them a visit if youre looking to purchase a new vehicle. Thank you guys for your assistance and awesome service 🙏

I am extremely happy with a Nissan NV200 that I purchased from Nissan of Alhambra last November. I DIY to convert NV200 into a mini camper van. I went camping in Joshua Tree National park, Red Rocks Canyon and went surfing with carrying multiple boards. I particularly thank to Ken at the Service department. He took care of me really well. He is amazing.

We have been visiting Nissan of Alhambraa services from some time now. 6 months ago when they serviced my car they told me that I should get transmission oil change done at the next service and they gave me an estimate of 180$ for that. Also the service person told me that they can offer me some discounts on the quoted price when I come over for transmission oil change. But this time when I took my car for the service and asked them to the change transmission oil they told me the service price has been increased to 300$ as the place is owned by the new owner now and they raised the prices and they charged me 300$ for the service. Also, when I was talking to the person and I showed him the email from Nissan where it was mentioned that charges for transmission oil change were around 220 and also they were offering 2 regular services free with that order. But, the person told me that is not a complete transmission oil change service and in order for to completely get transmission oil change then I need to get a flush and they charged me 300$ for that and also gave only one free service coupon. On my return I checked with few other Nissan dealers and no one is charging 300$ for transmission oil change. Come on guys please be fair to your customers!!!!!!!

I have been to this service center several times recently. Their service is very friendly and fast, and the environment is very clean and comfortable. Ken is one of the advisors and he is very passionate and patient with his work. I have a lot of things that I don’t understand about car maintenance and repair, he can always explain as much as possible to let me know. I trust them to provide good service. So I highly recommend this dealer and service center.

I cannot say enough good things about Alhambra Nissan! The dealership was clean and the staff efficient. The personnel were friendly and helpful. Especially, my service writer Chris. He really helped me out. I was in need of a ride to and from the dealership and without any hassle they obliged. They even had my car washed. I will never go anywhere else. I really feel that Chris was honest and such a big help.

Had an issue. They helped out and honored the original quote given to me. Vehicle is good, no issues, pleasant experience. Recommend this service department. 👌🏽

Nissan of Alhambra made the process easy, which is so important to me. It was quick and painless! This is my first Nissan but my fourth vehicle from Wish Automotive. Theres a reason I keep coming back even though I live out of state! Everyone I encountered was professional and polite, and even better... hospitable.They understand the importance of building relationships and not just selling cars. They listened to me and I ended up with exactly what I what I wanted at a fair price.Brandon, Bobby, Octavio, and Ruben are all patient and friendly, working on my time-line. Ill continue to refer friends and Ill be back!

I had a good experience when I bought my car here so I was happy to choose them to service the vehicle. My first experience was very disappointing however. I made an appointment a week ahead and showed up promptly on time. I was told they would have to acquire the filter for my oil change as they didn’t keep the necessary one in stock (I drive a non Nissan vehicle). I was a bit surprised/disappointed they weren’t ready to service my car since I had an appointment. I waited three hours for an oil change. When I was told the car was ready I paid and stood around for a bit waiting for them to bring the car up. At this point I was informed they hadn’t done the complimentary car wash they had promised and was asked to wait another 15 mins at least. Needless to say I left with a dirty car and a wasted Saturday afternoon. I won’t be back.

I had my car serviced here. It went great and prices were reasonable and staff was friendly. Overall very happy

My experience at this Nissan dealer was very good it was my first time there and will be returning when I need to service my car. I actually use to go faithfully to another Nissan dealer that I had many bad experiences at and dealt with rude workers until I finally decided to find a new dealer because I just couldnt deal with them anymore and Im glad I did. Ken was very helpful thank you

Service director Jonathan at Alhambra Nissan effectively resolved my concern from a recent car service. His professionalism, understanding, knowledge and results-driven approach made him a pro of superior customer service while focusing on customer satisfaction. Great experience!!!

Nissan of Alhambra has treated me great! They have great service all around, from car service to buying a car. It feels like a family and they work well together! I recommend getting your car service there or buying a car. Im very happy about choosing Nissan of Alhambra. Keep up the great work!

BE VERY CAREFUL buying a vehicle from them. They have great connections and can get you into a vehicle regardless of your credit score, with low payments too. However the vehicle I purchased was not able to get registered after waiting 3 months to get permanent registration they told me they didn’t have the title which is illegal for a dealership to sell a car without having a title or having access to the title. I am now driving around a radar vehicle (red) with no registration due to them running fraud. As a black male I feel like they got over on me just because they felt like they could which I am now filing a small claim in the court.

Excellent customer service. Alex took care of me and my GTR and handled everything with my insurance. Will definitely go back whenever I need work done on my car. Thank you!

Service was quick. The waiting area is nice and clean. They offered a ride home because I had more done than just an oil change.I will definitely be coming back for all my services here.

Went in for oil change. Went to go pick it up when my car was done but nothing was told to me of my car like everything checks out you may need this on your next service appt. Didnt feel like they cared because I didnt go for the upsell package. Probably wont be back and will go back to Ross Nissan in El Monte even tho its further away and I live in Alhambra. They always made me feel welcome and they care about my vehicle.

Chris at the service department of Nissan of Alhambra was extremely helpful. He went above and beyond of customer service expectations. He created a very positive experience.

I had really good experience at Nissan of Alhambra. I can recommend 100% who ever need a vehicle. They give me good options, honest, respectful and professional people..Im completely disappointed with Universal City Nissan.

Alinda, Vic, and Evan were amazing! They worked hard to get me the car I wanted in as painless as can be expected for buying a car. I love my new LEAF, thank you guys!

Johnathan the service manager is professional and helpful he gets the job done.

Love the customer service here! This is my 4th car through Oscar and Bobby (Sales Managers).They worked with my trade in, found the best interest rate I’ve had in years! Then helped my girlfriend qualify for her first vehicle the very next day.With such limited inventory, due to the shortages. They found a way and I look forward to sending more business their way.

I had an excellent experience at Nissan of Alhambra. Staff members truly value and respect their clients. I highly recommend Nissan of Alhambra for anyone seeking high quality service!

I love it! Great device and they pay attention to detail.

Great customer service! Ken was cordial and professional. He explained everything that was going to be done and made smart recommendations. Overall great experience and, most importantly, I plan on returning for regular service.

Best Nissan dealership I’ve ever visited! Always so friendly and fast with service.

I took my daughters car in for a tune up. I got a coupon in the mail for (the works). It helped alot with my bill. Ken helped me alot and explained everything that needed to be done. He kept me informed on the updates of my car.

Love each and every person there. So professional. Ty

Hope fixed properly and won’t come back again

I just purchased my 3rd Nissan. I was very impressed with the knowledge and service of Sergio Sandoval. He explained so many details on the car. He is awesome. Victor Navarro was great in helping me with financing ( staying within my budget). Awesome experience definitely recommending them...

Full disclosure: I did not buy a car here, but I wanted to. After a terrible experience down the street at another dealership, I stopped by here to look at a used car on my list. I received a friendly greeting immediately, and the salesperson took the time to listen to what I was looking for. We took a quick test drive, and while it wasnt the perfect car for me, I left the dealership wanting to give them future business when the time came. These are not your typical high-pressure gotta close the deal sales-bros. Its refreshing to be treated as a person and not just as a potential sale.

Had a great experience, Alex in the service dept was very helpful, and took care of my car and all the concerns I had. He provided us with exceptional customer service. I will definitely be coming back to get my oil changes done and routine car care.

Great customer service, I would recommend a friend or family to this dealership.trusted to get the job done right the first time.

Really very satisfied with the Costumer service.Specially with Alex who was the first to attend to me.When I went the first time to Nissan de Alhambra.And then on others occasions when I went to get services to my Nissans Cars.Christian attended to me and I got a wonderful discounts and good prices and His Costumer service is excellent .Before my Dealers favorites was Ross Nissan and Nissan de Duarte But Now for me the best of the best is Alhambra Nissan.

The customer service was good. But when we went to buy the car they charged us $17,000 instead of $16,000. I didnt find this out until the next day and they wouldnt change it. Because of their policy theres no way to return the car the next day.

Repair was maintenance was performed quickly and efficiently. Service rep kept me up to date at all times. It has been a pleasure doing business with this dealership.

This place is one of the better Nissans I’ve been to. They get the job done before trying to get you to pay extra money for everything else that could be wrong with your car.

Amazing staff, provided my husband and I a great customer experience. Our salesman Octavio was very knowledgeable, helpful and respectful to our request. To then be greater by Moses our finance manager, what a pleasure to work with gentleman with great integrity. He provided upfront details with clear transparency, made the purchase of our New Nissan Frontier SV an easy experience.

I usually avoid to go dealership due to several bad experience with salesmen who tells lies after lies.This time at Nissan of Alhambra was a good experience. Sales person Alinda was really helpful and honest. She also pushed accountant several times to process go faster for me, too.I will come back here when I need to buy next car from Nissan.

I love the fact that I was contacted to let me know it was time to change my oil! I had a quick oil change, my car was beautifully washed and cleaned and I had a chance to look at the new Rogue. It is beautiful!I would like to thank, Mike, Ken, Virginia, Sergio and the gentleman that cleaned my car so beautifully as well as the cashier. (Didn’t catch their names) I had a perfect experience at Alhambra Nissan!

This location is closed! This review is for the NEW LOCATION on 1811 W. Main St!!! NEW OWNERS and it’s called NISSAN OF ALHAMBRA in a much better location! The staff is very professional and courteous! I will be recommending them to all my friends and family!

I’ve been servicing my car at Alhambra Nissan right after they moved to this new location and I’m so grateful to the administration for their exceptional service where you’re treated with respect, something hard to find these days. I wish Alhambra Nissan great success so they’ll continue doing what they do best. Keep up the good work Alhambra Nissan.Adelmo Alvarado

Everyone was so polite and helpful. They explained everything and made such a great impression. I was very happy about the shuttle that was offered. I will definitely be going back and highly recommending it.

I had a recall on my ‘04 Nissan Frontier and called Nissan of Alhambra to see if they could do it. They told me yes and I brought it in. Let me tell you, if you go in, ask for Ken in services to get whatever you need fixed. They did the recall, and suggested things I should get fixed if I wanted to. Also, the communication is over the top with expectations. You can get text sent to you and check your progression of the vehicle for when it will be done. Overall, these guys know their stuff and make you feel comfortable.

Good experience using for Leaf servicing. Will return.

I want to thank the whole team at Nissan of Alhambra for being super helpful, professional and accommodating. Special thanks to Bella she was super sweet, attentive and professional. Everyone was super nice and they really work with you and make sure all your needs are met. Amazing team work and I’m so grateful for all the help that I received from all of you.Thank you so much!A very satisfied costumer :)Alma Patricia

I’ve been to many Nissan dealerships. I’ve been to Nissan of Duarte, Nissan of Glendale, Nissan of Alhambra (old) and Nissan of Costa Mesa. But this new Nissan dealership of Alhambra on Main St is by far the best. The people here treat you with respect and always give you their undivided attention. Mike the service director gets the job done and goes beyond for you. Ken the service manager greets you right away and makes sure you get what you ask for. I’ve been here many times and I have yet to have an issue. I’m glad this Nissan dealership is everything you would expect from a trustworthy dealership. Thank you all. If you are servicing your vehicle at a different Nissan dealership then you’re doing something wrong.

Octavio was great on showing me the car and figuring out the options on it. Moses took the payment and there was no pressure to buy extended warranties or other stuff. I got a 2019 Honda Fit with 8K miles at a reasonable price. The experience was all good.

The Service Dept. was very clean.Check-in and Check-out was fairly simple.Charge(s) are reasonable.

Service rep was extremely helpful, informative and knowledgable.

Over all first time experience with Nissan of Alhambra is 5 stars. Alex in the service department was very pleasant and extremely helpful and so as the porter guy that brought my car. Thank you!

Exceptional service and was very pleased with overalll outcome of my visit.

Thank you Ken Lam so much for taking care of my car. He went through a lot with warranty company and always texted me with updates for my car, they gave me a brand new rental as well when waiting for my car to be fixed ☆☆☆☆☆

Armen & Ruben are the men you definitely need to talk to here they got be a deal with a nice q50 and they can definitely get you one too.

Honest and quick service ! No effort to oversell services that are not required. They provided a shuttle and the car was ready on time with all services done as requested. Thank you Ken !!

Can’t say enough about how great Nissia of Alhambra is. The whole team is thoughtful and dedicated. Hands down the best service experience I have ever had.

I had a great experience buying my new Altima with Nissan of Alhambra. The representatives I worked with were all friendly and very helpful through the purchasing process! Than you Nissan of Alhambra!

Alinda & Victor were really helpful with my current situation... They were able to work with me to provide the best payment plan for my current situation... Thank you nissan of alhambra

Mike and Alex really surpassed our expectations in regards to overall service. This was our first time visiting the service department at NOA and we will be making this dealership our default place to take our car for service. Mike and Alex were very understanding of our needs, friendly, courteous, and really great to work with. The service departments waiting area was very clean and comfortable for us as we waited for our car. The one time we needed a loaner, it was readily available and was clean, inside and out. Thank you for the great experience and we will definitely see you again soon.

Always friendly staff and fast service! I’d highly recommend for anyone who needs to bring their car in.

The sales lady Jennifer was great ! She was very helpful and friendly and answered all my questions and concerns my only concerns was The finance manager I was promised by the sales manager to have my payment start at 60 days from date of purchase also I was told that I need to have extended warranty added to the vehicle per their financing bank I purchased a 2020 V wagon Jetta and just recently found out that the manufacture warranty is five years 46000 which gives me approximately two years maybe three of warranty coverage on the vehicle still I’m not sure if they just weren’t aware of they just forced extra charge of me. Also it took me three days, three trips, and three phone calls to try to get any of my paperwork contracts I still have not received any documentation explaining the extended warranty that was added and what it covers and for how long

Like most, I dont enjoy going to get my car serviced but my experience at Nissan of Alhambra was amazing. From the beginning they were upfront and honest about the potential cost and issues with my car. After a diagnostics check and ECM update my check engine turned off and it was all covered in warranty. They also washed and vacuumed my car! I would highly recommend Nissan of Alhambra to anyone who wants a no pressure stress free service experience.

Ive been to 5 different Nissan dealerships to service my 2015 Nissan Versa 4 door sedan (3 in San Diego and 2 in LA). I always get at least decent service (3 out of 5 stars) going to a Nissan Dealership. That being said, this Nissan of Alhambra is the best by far. Today was my first visit. I wanted to try a new service center since the Glendale Nissan is just ok. And Im glad I did!Appointment--called on the phone yesterday and got an appointment straightaway for the next morning. The receptionist was friendly and scheduling the appointment was easy.Regular service/oil change--Took my car in for its regular maintenance service. I normally go as scheduled from the car on my sticker, but since I really didnt drive much due to the quarantine I hadnt gone in for service for several months past the due date (but still well under the recommended mileage). Upon arrival to the dealership, I was greeted immediately upon pulling into the service area.Shout out to Christian Sanchez who was my service consultant! This young man has impeccable customer service!!! Top notch. He was friendly and explained everything to me. He never once tried to sell me on services I didnt need and did his best to first go for the least expensive option for my cars service. He has great communication and listening skills as well. All prices were explained to me before proceeding with service. And he gave me $10 off my regular oil change.I got my regular maintenance plus getting the in cabin air filter changed because I felt like the A/C air wasnt blowing as strong as it should be.Wait time---I hung around the area and got a bite at the subway next door while my car was serviced. Christian told me it would likely be 1 1/2 hours to 1 hour and 45 minutes, which was what I expected due to the services my car needed.After half an hour I returned to the dealership to wait for my car in the service area. To my pleasant surprise, a few minutes after I sat down Christian found me and said my car was almost done and that it was just being washed. Hooray! Way sooner than the estimated time. He said he asked the service people to prioritize my car.Christian walked me over to the payment area and then met me again after paying to walk me to my car to make sure I was happy with how the air was blowing through the vents for my A/C. Super impressed with Christian. He has great manners and is respectful and courteous and thorough in his job.Overall---Id definitely return to Nissan Alhambra for future services. The service was fast, but what really puts this service center over the top was Christians professionalism and customer service.

It was wonderful. Everyone was awesome from Ken to sales personnel. Ken was especially great. Service like this makes me want to give you my businesses, no doubt. We will be back for all of our Nissan Armadas services. Thank you!

Excellent customer service at Alhambra Nissan service dept. Both Mike Villano and Ken provided excellent service and customer satisfaction. Very satisfied with my service.

I had a great experience, I went due to a recall and the DMV is asking for this to be fixed I call on a Saturday they told me that it was ok for me to take it so I took my 2010 Altima and in less than 2 hours it was fixed 👌🏽👍🏽

Awesome experience over there! Quick, easy and accommodating. Everyone who works at the dealership was so nice and helpful, really appreciate it! The guy who runs it, Brandon, clearly takes a ton of pride in customer service and making sure I was helped. I ended up getting the Rouge Sport and I’m so happy with it. Fun to drive

Just had the best experience leasing my new Altima at Nissan of Alhambra. So helpful, so easy, so satisfying. As a single woman I really appreciate the great customer service and no pressure tactics that is usually the case when getting a new car. They really went above and beyond, and thats why Ive leased my last 5 cars with the Wishengrad family owned dealerships.Thank you so much Brandon Wishengrad! I appreciate all you did for me!

Im very pleased to see the presence of a Nissan dealership once again in Alhambra. Its long overdue, however the new management and location is a blessing . the service manager Michael was very informative and professional. Weve bought 3 new Nissans and my relatives have purchased two in our history with Nissan. The vehicles have proven to be reliable and affordable, we are customers forever .Corrected spelling below:Sincerely,Carmen Patino and Philip Burks

Brandon and has team did an amazing job making sure to get me into a 2021 Rogue. It that was stress-free, a great deal, and I would recommend them to anyone!

Had a appointment at 7:30 for a check engine light on my new car and was immediately disappointed with the customer service. The elderly gentleman told me no one was working yet and my car would take around 4hrs maybe more. I know it takes a while to check things but he literally made it seem like they didn’t want my business. I told him I had an appointment and he said there are no appointments lol omg. I immediately told him I’ll go to another dealer.Update: Mike Service manager contacted me and resolved my issue. Really pleased that he took his time to contact me and help me out.

It is my first time visiting this place. The staffs are friendly and the service is quick. Mike are super helpful and knowledgeable. He provides excellent service. In addition, Jose is cheerful and attentive. Overall. I am very satisfied with the service here.

My family had a great experience at this Nissan!! Victor Navarro and Bella helped us this evening and they were very sweet and had great communication. They were very kind-hearted people which made my experience all the better. I would definitely recommend this place to family/friends!

Ken had wonderful customer service from start to finish. He made sure all of my needs were met regarding my oil change. He also had the inspection done to let me know what services needed to be done. I will return to purchase my battery and other services. Patricia

Dropped my car off right when they opened for routine maintenance and asked for a complementary shuttle ride to work just up the road. While they were working on my car. My service Rep. Mr. Ken Lam kept me up to date on my cars status, as well as the expected time of completion.He was simply amazing.10 out of 10 Ill be back for all my other services in the future.

Ken was great at helping me with my car. The car came out super clean. I recommend all of my Nissan friends to your dealership.

Great serviceFriendly people

Izzy was my sale man and lemme just say he was amazing! Not only did he get me an amazing deal but also my dream car.

My mom and I went to purchase a car at Nissan Alhambra tonight. We worked with Kevin. I can honestly say that Kevin provided a service that we did not expect. He was patient, knowledgeable and kind. Having had several bad experiences at other dealerships, this was a breath of fresh air. We will be recommending this dealership and more importantly, we will be recommending Kevin to our friends and family when the need arises for new cars. Thank you and have a great night

I was having battery issues and decided to go to the dealer to get the problem fixed. When I arrived to the dealership I was helped right away by Michael V. He honestly went above and beyond to help me with my battery issue and even fixed an issue I was having with my radio! (Thank you very much sir!) ☺️ If you are having issues with your car or just need maintenance I recommend coming here and asking for Michael.

Very good. Nick was very helpful.n provided me w much information when my 2012 Altima went into Safe Mode.

Alex was fantastic!! Love the new location!! I highly recommend.

I came to Nissan to find a good lease deal. Sergio Sandoval helped me out! Explained all the features on the 2020 Sentra & went for a fun test drive. Come see him for excellent service!

Ken was very helpful and knows what is needed to be done.

Had a good experience in the service department.

Victor was very helpful with the loan docs, Stewart was patient and walked us through everything

It has really great I would go back they were very nice I had a nice experience with nissan . God Bless you all

I had a great experience dealing with Mike he made my car service fast and easy. He is the best.

This place is wonderful. Im so happy with the service I got at this place. I had to reschedule my appointment with them a couple of times because my mother had recently died and I was dealing with the funeral they were so understanding. Once I finally got in they treated as if I was a great friend or family member. They didnt charge a penny and took better care of my car then ever. THANK YOU FOR EVERYTHING.

Wow.....I was tired of putting money into my used older cars and breaking down on the side of the road. I thought i wasnt going to get approved for a car. Victor made it happen. Not only i drove off in a car the same day....but Brand New Nissan!!! .He listen to what i wanted and needed.Thank u so much Victor.Need a reliable car? CALL VICTOR.....

Alex is always so helpful and patient in explaining things that are needed for my car. He is truly honest and genuine and always makes every visit so great!!

Victor and Octavio were incredibly helpful! Everyone was kind and informative. Would definitely recommend working with them when looking for your next car!

Had a deal worked out, then was ignored when they were offered more for the vehicle

Alex was great!! Ive been in sales my whole life so I really pay attention to the customer service behind any desk. Professional, polite, and very informative.

I went to get a windshield wiper. A very nice gentleman named Ken helped me immensely. He put the wiper on for me and fixed the rubber around my window that was coming off.

A BIG thanks to Oscar, Kyle and the other gentlemen who helped with the best car buying experience, they made the process of trading one car and purchasing a new car go so smoothly! I highly recommend my sales rep Kyle, hes very personable and knowledgeable about all vehicles. Also, thanks to Kyle for bringing me my garage opener that I forgot in my car that I traded in.

My son purchased a car from here two weeks ago and he referred us. My wife and I went to get a new Nissan on 9/23/20 late afternoon.Brandon and Kyle were very courteous and efficient. Our car was ready in no time and our experience was very pleasant (which is not always the case when you buy a car). It was hassle free and the process at the finance dept was efficient as well. I would recommend them any time....

Not busy location good spot to get your oil change or anything.