My family and I are so thankful for Mr. Chivorn’s patience in resolving our storage needs. He is a very professional and caring person. We were able to rent a unit in the facility without difficulty. He truly made renting a storage unit a pleasant experience. The district offices should know that they have a very valuable employee who cares about their customers. Kudos!
Just would like to add a written review to the 5 star I posted earlier. Chevonne (hope I spell his name correctly) was incredibly helpful. He walked down to my unit in the heat to open the slide and showed me how to use the lock. He was courteous, pleasant and simply came across as a very nice person.
I LOVE Extraspace storage!! The facilities are CLEAN and secure. The representatives are super nice and helpful. I have 3 units at different locations. Alhambra being my top pick. Ty Jackie for being a super star in my high standard eyes.
The staff and management are incredibly helpful and friendly. The site is always clean and security is always a top priority.
I have been to storage facilities before and I have to say the Extra Space in Alhambra is not bad. Chivorn keeps facility clean with leaf blower. The rest of staff are willing to help and communicate with their customers. Highly recommended.
Thanks so much Jackie! I greatly appreciate your help.
As a realtor it is important that the businesses I recommend offer amazing service. After all, who you recommend is a reflection of you.I went in to this location and dealt with Chivorn. He was polite, patient and answered all of my questions. If I could offer more stars, I definitely would. If you need storage, this is the only place for me and my clients.
I was scoping out storage places now I’ve moved back to my parents’ house from DC and the garage is already full. Chivorn, the assistant store manager, was super helpful and friendly. I would definitely recommend this place if anything for the great customer service!
Upon arrival I was greeting with a warm smile and felt comfortable to ask all the questions I had. Thank you Jackie! We will definitely be back!!
Great experience! Chivorn the assistant manager was excellent! He was very helpful! The facility was very clean and well maintained! Highly recommended!
I really like that this storage place stays open until 10pm 7 days a week. You cant find that at very many storage places. I also love the fact that you can go through the whole process to rent a storage online.
I was supposed to move into an apartment, but due to a pest control issue, I had to find a storage unit instead. The first unit I found was large enough, however the lift could not accommodate my queen mattress or TV strand. In a panic, I contacted the original storage facility and they found a unit for me. I was not only moving my things from one unit to the other, but I had to return my uhaul trailer on time AND graduate from college all in the same day.Michael, thank you soooooooo much for taking the time to find a unit that was easy to access and large enough to hold all my things. You were so kind and understanding and helped my sister and I more than you know. I appreciate your professionalism, kindness, and accommodations. You are truly a gem and Extra Space Storage is very lucky to have you! Thank you for making my unexpectedly crazy day run much smoother.
Chivron who helped us and works in the office, was very polite and helpful. The unit is clean, a good height, and close to our home. The storage unit appears to be safe and well lit.
Very helpful staff and reasonably priced!
I have been too many storage facility. By far the best one has to be extra space here in Alhambra. If you want a safe friendly place, and good prices, you may want to look here
Extra space accommodated my last minute storage needs and was able to take the stress off my back while movers were able to unload directy into the unit while I was signing up and in the office. It was very smooth and easy. Very kind desk staff at both locations i went to.
Have been with Extra Storage for a while now. Location always clean a tidy. Easy access hours.Today had to change to a bigger unit. Chivron was super helpful and made it super easy to change. Chivron was thorough and very professional. Thank you Chivron for making this transition easy and fast !!
Dropped by extra storage place the other day very impressed how clean and organized it was. Chivorn Chum knew his stuff and was also very helpful.
Just moved in this week, coming from the other orange storage facility and I love it here!! The units and facilities are CLEAN and very well kept. Its rare to find a such a nice place to store your items @ such a good rate too. Customer service is awesome. Thanks Gabriel for all your help!!
Courtney was EXTREMELY helpful! We are coming from a different location that we were not happy with and got broken into so many times. Courtney made us feel so happy and safe in making the decision to bring our items here!
Very fast and good courteous service.
Great service! Chivorn was very helpful and professional.
Extra Space on Mission was great! Always responsive, great customer service, easy access (I got a 26ft moving truck in and out!) It was really easy to book a unit and easy to move out of one, all was done online and I was able to find a 10’x24’ unit big enough for everything I had to store for my move. Thanks!
Jackie and JJ provided a great experience. No problems.
Jackie is the absolute BEST. She is always so helpful and attentive
Storage facility is absolutely clean and storage operators have great service. I have experienced many storage facilities and this one is definitely top 3.
Great customer service experience by Jackie. Thank you.
Super friendly and helpful staff location was great easy access and not busy or crowded
Good customer service.
JJ was so understanding and compassionate, he understood my situation, great customer service. Thank you much JJ! The place is super clean and safe, its under surveillance 24/7 the staff is very attentive. Jackie, Gabriel, Chase, Courtney are all very attentive and supportive. I found a great deal here!! I highly recommend it if you want your valuables safe.
Gabriel was outstanding! Service is absolutely perfect. We were greeted from the start and had a fun little cart ride to our storage. Will recommend.
Good price, good location and good service. Love it.
Needed extra storage for work. A unit opened up overnight and Gabriel was able assist in getting me set up. Smooth process and professional!
Jackie and Chris at the Alhmabra location were absolutely amazing. I forgot to cancel before I got charged and they made it super simple to get a refund. Thank you for your customer service.
Its nice & clean & personel are friendly.
Great service. Gabriel helped me out and did a great of recommending storage solutions. Would definitely recommend to any looking for storage in the LA area.
I just discovered there a lot of rodent droppings in my storage. There are also water leaking in 2 different area, and it damaged my toy collections, electronic games, furniture from both water pipe and rooftop.
Love Extra Space. Great people. Clean units. Good pricing.
Im very satified with this storage facility, it stays open til 10:00pm after office closes at 6:00pm. Staff (Jackie) is very helpful and nice to talk with. Helped me numerious occasions .
Nice experience, so far... clear instructions.
Courtney was really help and super informative. Thank you for helping us.
Gabriel was amazing and helpful I highly recommend him for any storing questions. And Jesus was amazingly helpful with IT problem on my phone. It’s great to know that there are very knowledgeable people working there.
I was looking for a space to put my holiday decorations and was immediately drawn to the green color- it was striking! Gabriel was extremely helpful and we found the perfect unit to fit our needs. I highly recommend this place if you’re in the market. It’s all one level and easy to access.
Gabriel is perfection! Above and beyond very helpful, informative, and magnificent! If you need storage space, please come here and let Gabriel do his magic! Thank you Gabriel, I greatly appreciate you!
Extra Space has always been incredibly accommodating to the needs of our company. We have rented a storage unit here for the past 5 years or so and they have always helped with any issues we’ve had. Gabriel has been my go to in the office and is always willing to lend a helping hand. 5 stars!
We were helped today by Gabriel. He provided for us excellent customer service as well a product presentation and was very hands on. Thanks made our experience more then amazing. Thank you Gabriel
Wow! Was a last minute need to find a drive up unit space! Gabriel was so helpful and accommodating, got a VIP tour of the place and his assist in determining how we could work with our last minute needs. Using for business and would absolutely come for personal use - primarily because of Gabriel’s kind and clear management of the property!
Gabriel was awesome and made the experience so easy, definitely recommend this place.
Facility is real nice. Gabriel is the best. Nice, responsive and informative. I had an appointment at Public Storage and their office was closed and did not return my phone calls so I thought I would try extra space storage and I am glad I did.
JJ at Extra space was very helpful. Customer service is excellent. Thank you
Wendy was professional and always offered the BEST customer support. She did her best to be flexible and helpful and was great with communication. The units were well care for and I even met the maintenance team one day as they were were tidying and repairing. Honestly, Im a bit disappointed that Im moving out of state or Id be happy to continue storing my stuff with Extra Space.
Gabriel gives us spectacular service. Highly recommended ! Ask for him to help you out. He is the friendliest in customer service. Thank you for your wonderful service!
Jackie was great helpful, informative and efficient
Great service. Gabriel was very helpful. Explained best options for my storage needs. Also ccess hours are great compared to other storage place I rented from before.
Found a storage garage for my car in Southern California. Was an easy & efficient experience. I prefer to talk to a real person & the young man who helped me from headquarters was friendly, patient & had great suggestions. He found the size I needed in the closest town (even looked up my car’s dimensions) & told me that the on-sight manager would call me within 10 minutes. And guess what, she did! We set an appointment and the rest went so smoothly. The facility is clean & security good. The paperwork was electronic & I left feeling relieved!
Courteous and prompt service. The entire process was brief and every detail well explained.
JJ was awesome
Our experience was great. Gabriel was extremely helpful and attentive, epitome of customer service!! From showing us 2 units and answering all of our questions. Great attitude and awesome tunes!!
It was great to see Mario in a new location. I love his professionalism and awesome customer service. Mario is knowledgeable and very courteous with a positive aura. He made me feel appreciated for giving the company my business.
Excellent customer service. Gabriel helped us so much. Started our lease today. Gabriel treated us like a valued customer better than the Public Storage person did down the street from our house. So, we are driving further, but customer service makes it worth the drive!!
Incredibly clean and tidy facility. JJ was very quick and helpful in setting me up with a unit ..best rate I found in the area. AAA+++
Been to many storage places and Gabriel by far has the best customer service. He deserves a raise for how well he does his job. Thank you Gabriel! Ill send some people to extra space storage in Alhambra
We had a great experience with JJ! He was friendly had very helpful in finding the right storage unit for us, and at the right price. We would highly recommend using this storage facility!
JJ and Gabriel were great with my move out. They were able to prorate my extra days so I wasn’t stuck with a whole month. Will definitely be coming back if need be.
Gabriel and JJ are the best! Super clean and safe facility. I highly recommend storing here!
Gabriel was courteous and helpful. It was an extremely busy day and he was patient and helpful with all of us today. The reservation I made was ready and Gabriel was quick to address a size issue and accommodate my requests. Thank you!
The very best experience Ive ever had at a storage facility and Ive had several experiences throughout Southern California. The representative, Erik, was wonderful. He was very knowledgeable and totally exceeded my expectations. If I could give more than 5 stars, I would. I will definitely be recommending Extra Storage to all of my friends and family. A+ PRICES AND SERVICE!
Great service. Jay and Gabriel were very accommodating. And unlike many competitors, they have drive-up units for easy access.
Jj was very helpful, the place has security cameras, is clean, has fair prices, and it was quick and easy to sign up for a storage space. Update: I have had a unit here for about a year and a half. Today I had the pleasure of having Chivorn C. help me out a lot, and more than he needed to. He went above and beyond what I expected. I am very pleased with Extra Space Storage on Mission in Alhambra.
Clean, safe spot. Really nice people work here
Gabriel F. Galindo the assistant manager, he is nice guy. Provide me the excellent service. And the storage is clean and nice I like it .really recommend for you if you need a storage for your valuable trash
I came to Extra storage space to rent a unit.Awesome customer service from Gabriel extremely knowledgeable and was will to go the extra mile to give a hand.Nick
JJ gave us good service. Excellent price and a lot of information. Great access hours and clean!
Gabriel was amazing at helping me transfer units from a 5x5 to a 5x10 today. Very fast, easy, and fun. He was very professional and a nice person. 😀👍🏻👍🏻
Hands down the best customer service I’ve ever received anywhere ever. I’m beyond happy I chose this facility, JJ is beyond helpful and went above and beyond for me. I feel so welcomed and I’m happy with my choice of storing my belongings here at Extra Space Storage. Lowest price in the area and the best customer service! You can’t go wrong! Thanks JJ!
Great service from JJ. Fast and knowledgeable on everything here at extra space storage. Would highly recommend this business!
Love this place, friendly and patient. Becky, thank you so much for your great service. The experience met my expectations very professional and storage areas are very accessible and clean. The pricing is also the best!
Awesome place. Drive up units. Access up to 10 pm. Love it great service
Review for the account set-up process. We were helped by Steven. He was friendly and knowledgable and was able to answer all of our questions. We appreciated how quickly he got us set up and ready to go! The facility looks clean and well managed. We hope this will be a good home for our stuff for the next few months :)
Extra Space Storage has been able to accommodate my storage needs. I would recommend it to friends and family. I have never had any issues and facilities I have storage at have been clean and the personal had been very courteous and helpful. I worked with Becky and assisted me promptly with my services as I had to change locations.
Very expensive for emergency okFor nesesity and no money? Give your staff away
Everyone at this Extra Space is super friendly and helpful. Went in to the sales office and spoke with JJ today and he was beyond helpful and took his time to show me how the new locks works. Thanks a bunch to the staff at Extra Space Alhambra!
I reserved a unit in advance online I received a phone call from JJ to confirm my reservation. His service is exceptional. Process was fast and he answered all questions and explained everything thoroughly. No doubt I’m happy I chose this facilty to store my belongings.
We like their service and how they always ask if we need help. We appreciate their support and how we’ve been able to keep some of our stuff in our storage with no problems.
JJ and Gabriel are excellent. Very helpful and great service with flexible options. That free rent aint half bad either!
Great service and staff were accommodating through and through. Made everything real easy and stress free. Keep up the good work!!!
Gabriel made this process as easy as can be. Highly recommend this location for its service and easy access to units!
Great service. We got helped by Gabriel who provided us with great service and was attentive to our needs. They really work for the costumer!
Great aditude
Gabriel. Was very polite and nice super helpful the best experience thank you so much
Good experience so far.Prices are lower than most facilities in the area. Seems like every large unit has drive up access (though you give up climate control by not having them located inside a building).The office staff is friendly and helpful. Access is not 24 hours, but the window of access is everything except late at night.You get use of a free moving truck within the first 10 days of signing up (the truck may be moving to another location).The backside units face the decline to the train tracks and feels pretty isolated. I dont know if they have cameras on the backside, but it would put you more at ease if they did. Otherwise try to get a unit in the front.You get a gate code. The parking lot is so small that there isnt drive-up access to the keypad on the way in. Thats annoying. You have to get out, punch in your code, then get back in your vehicle. Leaving is drive-up, thankfully.Overall it seems to function well and as expected. You get a place to store your stuff. Its not more complicated than that. The staff seems upfront and in it for the long haul rather than a quick buck. Other customers there were complimentary toward them while I was there. Theres an odd traffic light/intersection set up at the entrance to their parking lot that I havent quite figured out. Its not obvious if youre leaving and coming at the light or just before it. Mission isnt too busy of a street, though, which is good for the location and getting moving trucks in and out. If it were a busier street then I could see accidents happening with people unsure of whether they have to wait for a green light or not to turn left out of the parking lot.I would recommend this place to anyone living in the area.
JJ was so helpful and awesome! This is my first time getting a storage for myself and my family.. so, I had no idea what to expect! JJ made this process so easy for us and explained everything in detail!!
Gabriel was very helpful and showed me around. I found my storage and had to get it. Would definitely recommend to do business with them.
I am a returning guest and just love the customer service I get from extra space storage, very friendly and help you pick the right size storage that fits your needs!! Big thanks to Gabriel Galindo!! Had great energy and conversation. Made the process go so smooth and quick!! Make sure you ask for Gabriel Galindo for great service and pricing!!!!
I moved to California from Florida and needed storage. I had previously stored my things with this company and wanted to use them again. The service that Gabriel provided is the reason I will store here no matter where I am.
JJ was awesome. Quick and efficient. Staff like him makes me wanna refer people here
Gabriel was awesome. Great fast service and helpful
Just came in with my uncle interested in a storage space, Eric helped us very friendly and excellent customer service. Honored the online price, made for the experience to be smooth and pleasant. Highly recommend this place and their prices are best we have came across.
Very safe facility with excellent staff. Very friendly and helpful. Would absolutely store items here again!