My daughter had so much fun getting en all the rides,only the bad thing was wearing the big lines ( i hate that part) even to get lemonade we need to wait.We when to the tents to eat but everything i found was greasy and fast food,after i see grill food but it was to late,i ready had fatty food,.Anyway i walk for about 4 hours and i see my daughter happy.......its was the best part.. ....I AM BLESSED.We had Candy apple and cotton candy too.
No inventory and filthy. Crabby employees. Rude greeters. No hand sanitizer in any of the filthy stations. All this and I keep going back, and they know it, so they dont care about customers.
It’s really convenient for the location but lately they been running out of everything. No milk in the fridge. No coffee creamers. And the worst thing is that you ask for the product, they have it there but people their workers don’t care. They will just tell you “ I’m sore we are out of that”
Maybe the dumbest shopping experience Ive had in 61 years. My wife and I attempted to buy 2 Neutrogena 50 SPF sunscreen sprays. When we scanned them at the checkout we kept getting a message restricted item ask for assistance. The man working the self check had the same issue and called a manager. He came back and said the manager indicated we could not buy the items. The line at customer service was long so we left and I called the store and asked to speak with the manager. After being on hold for 15 minutes, finally Joe the manager picked up. He said some aerosols are restricted for sales to people under 18. Im 61. He then said if an item is recalled they cant sell it. I responded that I could understand that, but if that was the case why were recalled items still on the shelf for sale? Didnt have an answer for that. Then finally said maybe the man working the self checkout and/or manager he spoke with were in error. Why not just start with that rather than making up excuses that make no sense.
Walmart, the place where you will definitely find things of use.. And things that arent of use..
Store is a mess. Rude associates. Unorganized.
Walmart has many things you need. If you go there now, be prepared to spend a lot more time looking for what you need. They have moved everything around in the store. Nothing is where it used to be. They also took out a number of manned ckeckout lanes. It will be interesting to see how this all works out. This redesign may have been done by someone who never shops themselves.
I just went in to get band-aids and they are doing a remodel and I dont mind that but the pharmacy is on 2 sides of the store and because I am not from around here I asked where the band-aids were and the staff just couldnt be bothered to help me but I did eventually find them after 15 minutes of searching.
They dont even have shopping carts most of the time. The store wasnt even busy, you could only grab what you could carry
This store never has shelves stocked. The entire set up is wrong. The management is nowhere to be found and they never have enough places to go to check out. The Walmart on 31 in Crystal Lake it’s so much better
Store being rearranged, hard time finding stuff but staff was helpful.
Little on the bad side as far as Walmarts go. currently they are remodeling but long before they started they had bad service and rude employees. As a former Walshart employee I am understanding... but there is a limit to being a sad employee and a rude one. Cleanliness is not a priority here nor is zoning their shelves.
I hate that Walmart is taking away most of the cashiers. If I have to scan my own items & bag them, then I want my items discounted. Im not an employee. I dont work for Walmart! Walmart raised all their prices & all we got was over priced products & we have to do the labor to check out. Walmart stinks! 😝
This store is poorly stocked...the products are not faced. If you need something from the top shelf, good luck....unless you have a 4 foot reach and are 6 foot tall. Also the shelving where the Clear American sparkling soda is kept is the worse....they put the 12 packs on the bottom shelf and if the first 12 pack is gone, youre on your hands and knees trying to reach 2 1/2 feet to 4 feet in to get the second or third one as that shelving is 5 feet deep and there are so few people on the floor that you can get no help....very hard store to shop.
Good .If you need Home supplier is good place .Fuji cajun is best food take out place choices .
I like to shop from Walmart because it’s under my budget not too costly
First time there, isles seemed wider than most Wallys. I was there on a midday weekday, the crowd was rather light and there was more than one full service register open!!! No long wait in line!!!
This Walmart seems to be layed lut alot better then some ive been to.. The prices seem lower them some other walmarts. I do know that the prices are suppose to reflect the area their in well dont think thats the case for some of them. Store was very clean and organized.
Save a headache and go to Walmart Crystal Lake. I was told by customer service on a previous shopping trip that I could exchange (keyword EXCHANGE) Walmart brand baby formula from their version of Similac Advantage to Sensitive. Get to store with my 2 UNOPENED AND NON EXPIRED formulas ready for a quick exchange. Customer service is halfway through and decides she better call a manager. Manager says no. She comes out and explains some WIC mumbo-jumbo. I get mad and leave. As I pull away I talk to Roman and his boss at Crystal Lake and they see no problem doing an exchange and doesnt matter whos there or position the moon is in the sky that night
Rang up wrong price but still have to wait in Long customer service line...
Bought certificate for birthday girl... they rushed her pedicure. barely received a massaged...did not make a great 1st impression.
Seems to be going downhill. Finding food products out of date, damaged hair color products back on shelves, generally the carts are in need of replacement and the store has gotten dingy looking. Worse when told there were no wipes or sanitizer for the carts, met with a shrug from the greeter who went back to looking at their phone. Has happened more than once. Rarely shop here anymore.
Awesome. Got my 2nd Pfizer jab and was quick in and out
I am so thankful for my experience today.I didn’t even know Walmart had an auto center so my quick trip turned into a few hours, with two toddlers, in Super Walmart!!!Okay breath, not only was my bill for a oil change, chassis lube, and tire rotation all cheaper than just a oil change at my normal place, I was able to knock out shopping and have a great lunch at Subway.Then, my daughter fell in love with a bike, and this bike kept showing up everywhere in the store - like it was calling her.Just then, not one but Two helpful Walmart reps rounded the corner.One was the assistant manager, I saw him multiple times already today, he still had the same smile on his face while seemingly to never get a moment to breath.I asked him to please help me take the bike to the cash register to allow me to buy it without showing my daughter the surprise.I’m pleased to say I really had such a well respected and clean experience at this Walmart.Thank you entire staff for your continued work keeping that Huge store clean and organized.
Sell really good pokemon products
The store is neat and clean and everyone is very friendly. Would love to see the shelves restocked more frequently and the service at the registers if there are any open being as fast as it used to be. It’s gotten incredibly slow.
Good selection and would like to leave a better rating but 3 out of the 5 times I visited this location only the self checkout was open.
I enjoy having this store in my neighborhood
I find the staff to be nicer than most Wal-Marts staff. I also love the fact that its not always so packed, there are down times when you can really enjoy being in the store with no long lines.
Greeter was very helpful on helping me find windshield washer.
Having $218. in WALMART merchandise, at 8:30am there we NO CHECKOUTS OPEN.The manual checkouts had a line of 6 people waiting for a long time .Had to go to customer service to ask for help. The WALMART store in Algonquin on Randall road is not going to be the one we will shop at any longer..
Employes helped us didnt have what i called ahead of time for
Plenty of parking. Clean store and very helpful staff.
Picked up a online order fast friendly service.
Nice clean store and friendly staff
They have nothing on there shelfs. The people that work there cant help you find anything because they dont know where it is or dont understand you
Great place to shop for all your needs.
Wide variety of products. Good prices. Surprisingly good bakery.
The manger Sean or whatever he is. He’s the most rudest person ever. He’s disgusting and treats people like trash. I cant stand people that don’t know how to do there job. Everyone else besides him is amazing.
Sat in the pickup area for 20 minutes after checking in. Got up and asked a store associated to get a pickup associate so I could get my order. 30 minutes later somebody shows up. It’s the middle of a weekday and the store isn’t busy. Try the Walmart in Huntley. It’s much smaller but the staff there won’t have you waiting around for 30 minutes while they do nothing but stand around with their mouths open.
Very knowledgeable and nice staff.
This Walmart is always nice and clean. It is reasonably stocked most of the time, but recently some items are hard to get, but that is probably due to the pandemic. Staff is nice and helpful
As far as WalMart goes, this location is ok. I still avoid WalMart if I can. Its just that sometimes they have deals too good to pass up.
An honest place with honest prices.
Clean and quiet shoping
Very huge and wide store with well organized stuffs.
It was awful they didnt have enough handicap carts I cant walk that store The greeter was awful also so I only got two things and walked out nobody looked for a car for me we waited stood there forever I didnt like it
The pickup service is very good. All the people how help you are very nice and fasters
Very Clean and good prices
It is hard to find help there. The employees disappear when you have questions about certain items are. The outside the store is always dirty. Customers speed through the parking lot. Carts all over the parking lot, customers take the carts off the lot.
I go there to people watch and save a couple bucks
Store was messy, no one greeted me,only a few Registers were open and lines were too long, Not enough help in store. Needs a lot of improvement For a super Walmart in Algonquin.
Great sales on clothes right now. Pretty stocked, but no flowers!
Would not recommend John, wouldnt help me
Today it was a mess. Havent been in store in a while and I guess they are in the process of changing areas. Things are kinda all over the place right now
Their automotive center is a joke. They dont take appointments which is fine except theres almost never anyone in there and no notice that theyre out. Waste.
Had everything I was looking for. Check out lines were moving.
The vitamin shelves are poorly stocked and the check out process, is ridiculous. There were only 2 registers open and 4 self checkouts open. Walmart obviously doesnt care about their customers, or their employees.
Unfortunately this Walmart they dont carry to many Latin products...otherwise s my favorite store,..
Not able to find anything after store is moving everything
Love it! The best beef sandwiches.
Why do you only have 3 people on registers at 1pm on a Monday? Last time I looked, I didnt get a pay check to ring myself out. Your front end managers should notice a backup and open up another register.
This place is cool I dont normally like walmarts however they never make me feel like it is ran by a corporate office, it seems pretty close to home. I will go back.
I went in for a pair of LR-43 batteries and Walmart carries LR-44s but not 43s
Its Walmart what else can I say?
I love going to Walmart. They have a good selection of most anything you could want. Also if you walk around for a bit youll find other things that you didnt know you needed. Prices are fair and the grocery selection is good. We go there quite often given the fact that everything is closed down because of Covid. But Walmart is open.
Its a vary safe place to bring children to get out of the house and walk around kinda grazing the way its suppose to be in a community
Poor inventory, prices going up.
The workers here are super friendly and keep everything safe to make sure we can stay shopping there. We all got help when I lost my phone and had to get a new one, and got a good deal on a pre-paid phone. The place is also not super busy, rather quiet, so you can make sure your most likely gonna keep a 6ft distance from any other shoppers.
Very good place 😉☺️😉☺️
Good customer service
No womans bathing suits no Plus size bras need 50 c but I like looking at all the clothes
Staff are nice and helpful, the store is very clean
Employee Ron in Garden never wears his mask yet he yells at people for using the wrong exit .
Store is being remodeled things are in the wrong place
Great place for great items at great prices, especially the sports cards!
I do all of my grocery shopping here. Im so grateful for their pickup service.
Excellent store to shop at!
Very nice clean store the associates are very very pleasant and nice I liked it a lot
I was able to find what I needed at wonderful prices. I was happy to see the displays that they had of new merchandise as well as things I have never thought of using for creativity.
Excellent everything is in order and the prices are adaptable for me
Went to the auto department, and the manager gave me paperwork and asked me to pull truck around the back so they could work on my car right away.Pulled to the back of the store where the auto department services cars, and two employees were just standing there talking in the shop, see me going towards door, and i pull on it but its locked. Finally one of the employees goes and opens the door and asks what I needed. I gave him the paperwork for the tires I needed that was given by the manager, and the employee tells me, we close in 30 mins, I suggest you come back tomorrow. I said, I will not! This is not acceptable, as I wasnt told to come back the next day, I was told the car would be serviced.The employee then said, “we are not allowed to work over-time, and if we do, our manager takes the time from our lunch break.”I said, I dont really care what wal-mart employee issues are tbh, if that’s the case, thats effed up and sounds unethical and possibly illegal if they do- all I care about is getting my car serviced and walked away. He then approached my vehicle, and I put my window down, and he suggested that I drive to Crystal Lake because they are open until 8 pm.I was very angry and told him, to get out of town... and put my window up- these jokers stood around for 30 mins to be able to clock out on time while turning a customer away. Pathetic! I tried calling the store, pressed 0 to speak to a manager, and someone answered and hung up. POS business, i hate walmart.
Awesome place to buy a new phone
I enjoyed my visit found most of my items that was on my list. The cashier was very nice and supportive of me but Im sorry I would need to look back at receipt for her name but she was great give her a bonus.
I went on Google and they specifically mentioned you had it. No where to be found.
Lots of inventory and employees in the floor restocking shelves and available to help find items. The cake decorator is amazingly talented, so I recommend this Wal-Marts bakery if youre looking for a perfectly decorated cake. She also does custom cakes.
I just tried so hard to think of something bad to say but they sell 65inch tvs for 420 somethin at the store... Something you just cant get at amazon
They always have what I need at good prices.
I went here to get some items I needed. They had what I wanted and made my purchases.
This Wal-Mart is amazing its staff by far are all nice & friendly as well respectful. Can you train the Elk Grove Village staff minus a few like 2 they can learn so much from this Wal-Mart. Thank you for the service full stop one of the best!!! JDR
In general walmart sucks
Feeling sick so love their selection and pricing which is way better than Walgreens and CVS and Target. Could use even more generics.
Your typical Walmart. Reasonable prices. Most items made in China on hard goods. Stores has all departments: grocery, health & beauty, pharmacy, toys, kitchen & dining, hardware, paper products, TV & Electronics, etc. They could use more cashiers working as they put in a lot of self service registers and there usually are lines to wait it for a cashier to ring your purchases and take your money. They need more Organic foods, especially fresh Organic vegetables & fruits. Target Store seems to be more organized and staff will open registers when lines grow, and Target seems more customer friendly than Walmart.
They always have full stocked shelves and helpful employees
Very clean and well organized.