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Big Lots
5901 Stevenson Ave, Alexandria, VA 22304, United States
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Big Lots
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Hi
Review №1

You dont have to buy in bulk to take advantage of the low prices. A good variety of items from furniture to chips and everything in between.

Ma
Review №2

Its a great place for basic necessities, which is awesome as its walking distance from me. Only complaint is that its soda selection is a bit bizarre. They have mountain dew in 2 litre for but not in cans or bottles but they have diet mountain dew in cans and bottles

Ja
Review №3

Great customer service with affordable prices

Ch
Review №4

Love my store just this one here on Stevenson st Alexandria dont have room for alot like any other ones Ive been too I do not all the customer service they are very kind to me.

Ol
Review №5

This Big Lots is very nice. Enjoyed shopping here

Jo
Review №6

I love to shop at big lots,they always have one of kind deals. The prices are reasonable also. If looking for nice household items

Tr
Review №7

Hi, it was my first time here since I landed in DC. It was clean and we got a nice rug

Er
Review №8

Sketchy location and parking lot, but the selection (and the fact that its the only Big Lots I know of around here) makes it a worthwhile occasional stop.

Mi
Review №9

Jen Bowen was incredibly helpful and friendly! We just moved here and needed furniture for our new home, she worked with us to help us find the perfect couch & love seat!

BR
Review №10

Picked up a few clearance items. Good visit.

Ah
Review №11

A super salesperson Jennifer is . She really helped us in buying a right type of mattress among other things. This person makes your shopping experience a delight. She should be in charge of training the sales team ...

Ba
Review №12

I wish I lived closer. I would come a lot. This Big Lots store has one of the best customer’s services they made laugh and really kind with you. I must say that it was refreshing to get help all the way. Thank you. Will shop at Big Lots again with no doubt. Thanks for saving.

La
Review №13

The parking is very convenient. Stores offers variety of products and furniture. I normally visit this location for a quick stop for essentials. Shelves are always stock making it easy to shop.

Ci
Review №14

My go to place when getting off work nice people

Pr
Review №15

They have the soap detergent Im looking for.

Er
Review №16

Great place to find most of the personal care, home decor, and food at great prices.

Br
Review №17

I found great deals and the cashier was so polite and helpful. I didnt see the big bag of pancake mix. Then an associate helped me find it. She was so kind. I definitely recommend going to this location. Super nice!

sa
Review №18

The prices are reasonable,and the quality is good.

Yu
Review №19

I have faced the worse customer service from a store team leader (David) I was exactly in the line with social distance he acted very bad and bad tone to be behind the posted letter, after that he roll over his eyes at me, I felt he was tired because he was alone at cashier desk the line was pretty big, I will never ever go again to this store!Being a manager or team leader needs a lot of patient and respect for customers.

Au
Review №20

Lots of alternate brands of great products for less $$. Great selection of furniture and mattresses.

An
Review №21

Big lots has lots of great deals without t hff e hassel of tons of shoppers.

Pe
Review №22

Great store worker are really helpful and friendly...

So
Review №23

Sorry to see big lots closed many stores. this is not busy but is my forst choice to shop before walmart

Su
Review №24

Really nice, small big lots. Im used to the Pennsylvania big lots. In Pittsburgh they are much larger. This one had all the things I was looking for. The sales clerks were very helpful. I left very happy. They should be commended for a great job well done. Thanks everyone.👍

De
Review №25

Love Big lots! Its been my favorite for many years. This location is the best yet.

Di
Review №26

They care more about their paycheck than customer service. After hassling me, didnt offer any help with my huge purchase. Wont come back, almost tempted to return item with this kind of service.

KA
Review №27

I like big lots. Prices are reasonable.

Le
Review №28

Great products and good prices. Bought a new trash bin for the bathroom at a great price but didnt like the look. Had bought a plastic planter and decided to see how it would look as a trash bin. It was perfect! Still new to this part of the country and cant understand why most of the cashiers are so unpleasant. They dont greet you warmly, rarely smile and they NEVER say thank you for shopping in the store. Not like the Big Lots back home. Oh well, I still LOVE Big Lots; just wish they were closer to me.

Ch
Review №29

Customer service/ cashier was friendly and efficient. Store was clean and well organized, so browsing was easy. Liked the seasonal sale items that were on clearance.

Ma
Review №30

Very small store, out of many items.

Te
Review №31

They have a lot of everything.

Do
Review №32

Love this store for unique items.

Do
Review №33

Great store / Fun shopping

So
Review №34

I always feel like this store is a let down and depressing... Yes, they have cleaning supplies, bargain brand cosmetics, and junk food to the ceiling, but that’s about it. The rest of their inventory is lackluster. Last night, I made an online order to be picked up in-store. I had to call customer service to be told the item is out of stock. 12 hours later and not even a courtesy email from this store with an update. I’m not surprised, honestly. Skip this trashy place for a Walmart or Dollar General for frugal shopping. They’ve lost my business for good. 👎🏾

Ke
Review №35

There was no order in this store. I was there less than five minutes. Top to store bin no bottoms.. found some other storage bin in two other locations. Frustrating no one on the floor for assistance

Ta
Review №36

More things to chose from. was refreshing.

Re
Review №37

I went there to buy some furniture but I disappointed the store seems have limited stuff.

Je
Review №38

Went to help a friend get a mattress that she ordered online. They brought it out for us on a dolly and the staff member did all the work of lifting it onto out truck and strapping it down. Incredibly friendly, quick, and efficient!Thank you Demetri! Felt so comfortable driving down the highway with a mattress after his work :)

Ch
Review №39

Worst big lots I’ve ever been to. Rude customer service and only one register open. And unorganized

Ja
Review №40

Not crowded and it seems organized

Vo
Review №41

Not very clean, saw several mice while trying to shop. They ran past my feet. I would be careful buying boxed items, wouldnt want to bring home a dirty mouse or have one in the car 🤮

Fe
Review №42

Dimytri in furniture sales did an incredible job of addressing my concerns. I was extremely happy with the customer service he provided. My experience at Big Lots was enhanced by his attention to detail and candor. Thank you Dimytri

Th
Review №43

Best deals in town..

Gh
Review №44

Big loss is very good place people is very comparative espashali jafarson lady is very kind and helpful 😀 i am very thankful.Ghazala

Da
Review №45

Guy in the furniture dept. Was on it! Thanks for the great service!I wish I had gotten his name.

Ki
Review №46

James was amazing to work with! HOWEVER, I would probably NEVER return to this store due to the manager David. He was rude, unprofessional, and unhelpful. When asked if they had a product his response was nope and walked away. When asked if he could check the back just to be sure he said we haven’t had it In due to COvid so he knows they don’t have it. Absolutely ridiculous not to try other stores. James called 2 other stores for us just to check. Will never be back and can’t say how awful David was to work with.

Fr
Review №47

Its convenient and I can get a great deal of brand name things at fantastic prices.

Ya
Review №48

Friendly customer service!

Am
Review №49

A good destination for going back to college needs. They have very reasonable prices and a good variety of products.

Jo
Review №50

A great place for price conscious customers. This branch is quite cramp compared to the store in Manassas.

Om
Review №51

If you don’t have mask they have one for when you entering the store, good inventory I found whatever I was looking for.

Ja
Review №52

Always a stop when Im in Alexandria! I love this Big Lots because there is ample parking and the store is a stand alone structure. Huge selection and always clean and organized. There are only 2 registers, so the lines can get a little long and wait times increase during busy times. Overall, the best Big Lots in the NOVA area.

Ca
Review №53

OK place just lack good supplies

De
Review №54

This is the worst Big Lots ever. To junkie and nasty!

Is
Review №55

The staff over there are extremely extremely friendly.I went there before they close in 10 minutes, and I have a tax exemption card, they registered to me, and were very professional.Thank you so much.Honestly, if I can give more than 5 stars, I would go for it.

Co
Review №56

Nice, clean, well stocked store with friendly staff! Very calm shopping experience!

Ja
Review №57

What can I say. The place is okay. I have no concerns.

Ph
Review №58

Had Clorox wipes. Great prices.

Ju
Review №59

A damn fine lot, as big as they come

Ma
Review №60

Very clean and organized. Not what you would expect in a discount store. I will definitely shop here first.

Gw
Review №61

Big Lots has really changed, in my opinion! They are letting items pile up, out of season items still being sold at too high of a price, products scattered throughout the store, carts and baskets blocking the isles, and the prices are just as high as in the grocery store. Not as many bargains as they use to have.I did find some Ocean Spray Cranberry juice that I just love and I love the price too!The store location on Stevenson Avenue is too small for all the merchandise that they sell.They also dont carry a large variety of cleaning products like they use to carry, like Spic n Span, Biz, and Oxyodol!But I still love them, but I dont go as often as I use to.But theyre worth a visit! You never know what you will find!BTW They dont sell clothing at this location!

Jo
Review №62

Yesterday, I used a whopper 20% off coupon on a a set of drawer organizers I really from needed. That always feels good. If more people understand how hard it is to 1) do retail, 2) hire people to care about their jobs 3) how much pressure there is to stock and sell, then theyd go easier on stores like this which offer low cost products.

Gl
Review №63

Not enough cashiers. Good deals, but long wait in line

Fr
Review №64

Good things however Sales people are not willing to help.

Ch
Review №65

Customer service was poor. My cashier didnt feel like working because she didnt feel good.

No
Review №66

Super friendly, helpful cashier today. Give her a raise!

Mi
Review №67

This big lots is like many others... They offer a variety of goods at an affordable price. Where this big lots differs is the professionalism of the staff and the cleanliness of the facility. I enjoy going to this big lots as it is never packed, but always well stocked. I have been going to this store for over 2 years and will continue to do so not because of geographical convenience but because they are a well run store.

Sh
Review №68

My honest experience this place is always clutter and mess every time I got there is always pile of boxes on each Aile. Im shocked to see 5 stars given to this place 😅😅 must be a joke . They need to hire a store manager who knows how to manage the employees are ok some never smile seem like they dont want to be there . The place has potentialBut I dont like big lots in my neighborhoodWe need a star buck or a nice cofee shop.

cu
Review №69

I like to buy in that store but there is a cashier who is very obnoxious

V
Review №70

Lots of good sales.

Li
Review №71

You can pick up all kinds of inexpensive items here. People are nice on floor and cashier fast and polite.

D.
Review №72

Called before I arrived to inquire a Christmas Tree that was out of stock online and in surrounding stores. The manager I assune, Ron said they only have three available. I told him I was on the way and he graciously held the tree for me. The store is huge and busy but being a big lots customer I didnt mind the additional people or driving thirty minutes to the store. I will return to this store again and I want to say thank you for excellent customer service Ron.

Ke
Review №73

Great store, pretty clean and well stocked. The manager, Ron, was as pleasant and professional as they come. He was quite informative an updated us on items and sales making the entire shopping experience worthwhile.

Mi
Review №74

I love this place, Im always pleasantly surprised what Ill find thats not on my list, you cant beat the bargins.

Sn
Review №75

Bought some candies from this store and after reaching home noticed that they are all expired.Expire date was a month before the date I bought.Very disappointed that store hasnt taken these items off the shelves.Will never go back there .

Ma
Review №76

I only bought soda and a charger, but the lady that rang me up was so sweet. Great customer service.

K-
Review №77

Typical Big Lots. Relatively clean. The staff was nice and helpful. They were out of several cleaning items that I went the for. Their furniture is on the expensive end considering where it’s coming from. Home Goods and TJ Max have better prices and more style.

Ar
Review №78

This is my go to place for cleaning products, dry goods. They even have refrigerator and freezer section. I love going Christmas shopping here. Great location right of Duke Street. Plenty . Of parking. Very clean store. Look for the specials at the front of the store.

C.
Review №79

No I dont like this place

ru
Review №80

Weve shopped here a few times. My daughter did the 90 day same as cash for furniture. Keith took great care of us. Fun and friendly staff.

Ti
Review №81

Good store for variety. Most employees were helpful and friendly. Prices are decent, but that depends on what you are shopping to buy.

La
Review №82

I FOUND WHAT I WAS LOOKING FOR..MY RECLINER.. IT WASNT AT THE ALEXANDRIA LOCATION, SO, I TRAVELED TO WOODBRIDGE,VA

ja
Review №83

Great finds for furniture and mattress..very good deals.. purchased a sectional, king mattress and outdoor furniture.. very happy with purchase.. would definitely recommend ..also love their coffee k cupswork perfectly with my keurig..

Em
Review №84

Big Lots has become my go-to for brand name cleaning products, outdoor fun, and even some groceries, too. I like the Buzz Club Rewards and frequently get discounts to use. The associates are friendly and never mind helping you look for something. Rotating stock with frequent new finds.

No
Review №85

Big lots low price and good products thats why I shop their often

Mi
Review №86

Decent items. Clean store. Glad its close

C
Review №87

Very nice deals staff great. Shopping carts in bad shape. All the ketchup was expired but they removed it quickly when notified

Su
Review №88

Gets better every time I visit. They have really upped their game by rearranging the store and diversifying their merchandise. The home decor section is small, but I always find something cute. Snacks galore get me in trouble because now they have Zapp’s chips - total weakness. Some random things I’ve bought recently include, tissues, kitty litter, laundry detergent, mints, and batteries.

Ro
Review №89

Great atmosphere

Sy
Review №90

The customer service is very good. And I like all their merchandise at good prices

Pa
Review №91

Great prices. Always find everything I need at a great price.

Hr
Review №92

A good place for buying random stuff and furniture - they either have it, or not. I give the store two star less than 5 because of the mess. Especially some of the isles with small hardware or pencils and crayons, I literally had to go through a pile of stuff to check whether they had what I was looking for.On the positive side, they also carry a vegetable and tomato spread, I havent seen at any other place, very similar to what is called lutenitsa in Bulgaria and for $3 a jar (half a litre jar, mind you), it is a steal. One time I bought all 16 jars they had at the store and one of their employees joked at me wondering whether i knew what I was buying :)))

Br
Review №93

Very Clean Well Stocked

Te
Review №94

A good place to get and find some good deals.

ch
Review №95

Good prices, save money

Er
Review №96

Big lots is a random store and I am ok with it.

Ma
Review №97

Cheap name-brand household items (cleaners, detergents, storage etc), cheap name-brand health and beauty (shampoos, lotions, vitamins etc), cheap canned goods and pantry items (Heinz, Bobs Red Mill etc). You never know what else youll find at drastically slashed prices, either: furniture, electronics, toys, home goods. Dont come in with expectations or a list, and leave happy.

An
Review №98

Has a lot. Prices have gone up compared to the last time I was in a big list about 20 yrs ago. However nice furniture but no baby/kid section.

Pe
Review №99

Seems to have almost everything you need. Line was very long though with only one register open.

L
Review №100

Average big lots. Went in looking for a pool couple months ago. They had a very small selection. The store was a huge mess. But overall check out was quick.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:5901 Stevenson Ave, Alexandria, VA 22304, United States
  • Site:https://local.biglots.com/va/alexandria/5281?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 703-370-1352
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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