J. C. Pennys is a great place to find tall sizes. And theyve got a good selection of tall graphic t-shirts.

Theatre was not crowded. Great to get to see an uplifting movie in a theatre again. The Girl Who Believes in Miracles was excellent!

Brought my 2 grandsons for a last minute hair cut..Everyone was very nice and worked us in with no problem!

Great service from workers that help me to go directly to what i wanted to purchase. It shorten my time as I am not a mall shopper

Stopped in at my local JCP looking for a Navy Blue dress. Found a dress I loved .. got to register and it was marked down even more so good deal for me! I love JCP .. can always find what Im looking for. Got compliments on outfit I had on and I proudly said .. ALL FROM JC Penney. Oh and when I order on line its exactly what I ordered and true to size. Also clothes/jeans Ive purchase keeps color..doesnt fade..love St Johns Bay, Worthington and Liz Claiborne brands. Thanks JCP!!

Went in Monday, 1/18/2021, to buy moisturizer for me,and perfume for a birthday gift The young lady that was working (did not see any other workers) was very helpful. She showed me 2 or 3 different brands of moisturizers and was very knowledgeable about the products. She informed me about how many points that I have, and what I could redeem.I did not get the young lady name, Wish that I would have gotten it, so I could add it to my comments, and thank her again.

Excellent customer service, very nice a clean with great deals.

Its a regular JCPenny. Nothing really stands out about it in my opinion but my wife does like shopping there.

Had my first experience shopping and online ordering here not the best experience. I stood in line for more than thirty minutes only to find out I was in the wrong line. I wished there would have been more details for where to go for online pick ups. Sad to say even the gentleman in front of me was looking for the same service which means more into for where to go should be added to email. So far as the products everything was perfect.

Found what I need and didnt have run around town staff helpful

Didnt find what I needed and couldnt not find any staff to help me in shoes. They were a little limited on kids shoes. It is probably the COVID-19 why limited staff. My opinion.

This is a great store to shop for high quality items that will last however checkout is a little hard because of the amount of people shopping there still worth the wait

Nice store, and the clerks are helpful.

Very clean, service has room for improvement. Prices are ok

Loved the store and the staff. We were able to buy a suit for 50% off and my husband is very happy with the quality.

Had my first experience with online order with store pick-up. Took over 10 days to arrive at store. Had to stand in line at check-out to request pick-up which took 20 minutes. The lady went back to get my order along with someone elses order. She could not find mine. I asked if it could be at jewelry, so she told me to go there which I did. Only 2 ladies working jewelry counters and they both had customers. I found a manager that was able to help me. Took 40 minutes to pick-up. My order was not fine jewelry, which instructions stated pick-up up fine jewelry at jewelry. Hope, they can improve pick-up time.

I love the bargain room they could do better making sure there items were priced correctly!!!!!

Rude last named Ann assumed I was asking for my merchandise like I didnt pay. Thanks for my earrings I have shopped JCP over 20 years thus seriously rubbed me ALL wrong

This store has been better. Today the Levis section was kind of chaotic. Sizes and styles were mixed up and it turned into a treasure hunt. Mildly frustrating to say the least. The biggest surprise was that no employee addressed me at any time until I checked out.

Nice place but no fitting rooms due to covid

I didnt shop at jcpenney

Very helpful staff. Many items on sale. Very clean store.

Store was clean and with friendly staff today.

Great merchandise at reduced prices.

Good customer service, pretty clean and organized.

Good customer service, very helpful at sales counter researching items without price tags....

Not a lot of staff working, but they were helpful.

This store has got to open more registers.

Found my wedding dress on sale for $30! Cant beat that!

Good selection and good prices

Always helpful with a smile

Plenty of selection... great Sales...friendly associates!

Very helpful and professional associates.

Great deals

Pretty good place for an area as small as Alex! Good people x fast service

Me and a work Buddy travel the Southeastern region for work and were in town making one of the warehouses a cooler work environment and worked late getting it going ! We decided to go and find us a nice button up shirt and step out for the night but they shut the store down with us walking to the register I had 2 $60 shirts in hand and my work Buddy had 4 $60 shirts in his hands so we had to put them down and leave

Super fast

Nothing great anymore here at this store. Clothes on sale were still more expensive than most other places.

Large store with lots and lots of variety, outlet for several top brands. Reasonably priced goods and discounts available. Great options on clearance sales too.If you are visiting like me from Nigeria, and youre not on a strict budget, then its a great place to shop. Otherwise, consider looking out for the shops massive sales.

Great place to shop,great deals. Just hard to find someone to help you. The salon &sephora is great and you will have someone to help you. this is a great place with great prices to shop

Good selection, good customer service and I like that it is still a retail location you can actually go to and touch the product before you buy. They have good and named brand products.

Would not recommend this JCPenney. Its almost as if no one works there or not enough cashiers. Had to walk around 3 times until one person was on a register.

Terrible selection of tall mens clothes.

I love JCPenney they always have awesome sales and if you have a JCPenney credit card you always save even more money

I enjoy shopping at JC Penney for the most part, and really love their sales. Unfortunately there simply isnt any help available in the sections I shopped in today - mens clothing. And the area was in need of attention with clothes scattered in different sections. But that may be the result of a big sale this week. Perhaps thats just the way of retail today, trying to compete with online marketers. Having said all that, I was able to find a good looking suit at a great price so Im hoping they stick around for a long time!

Great sales. All I could ask for. Quick service at check out. Very good customer service.

The staff at this store are awesome! Worked with Ken to purchase a new water and dryer set. He was very patient and knowledgeable to answer all of my questions and concerns. Also spoke with Carrie and she was the same. They had a wide variety of product to meet my needs and you cant beat their prices. I highly recommend this store if you are looking for appliances and dont forget to ask for Ken!

Awesome store. Sales are awesome there is something for everyone in the family here. Most employees are very friendly and knowledgable of the store. You can sign up for rewards and there are usually great coupons. You can get all your clothing needs at this store, even underwear.

I love Pennys I mean whenever there is any type of occasion I can get something for every family member from the tallest to the youngest who is a plus size pre teen to wear! Bare in mind the tallest is 68! You need towels, drapes, a mixer, boots, shoes, a ring, prom dress, church dress, funeral dress, date dress, or a club dress THEY HAVE IT.

Very friendly and able associate helped me and saved my day. Great shopping experience. Pricing is right.

Ordinarily I am a huge JC Penny fan. Unfortunatly, most likely due to COVID, this store was wiped out and trashed. Couldnt find things I wanted and forget about my size!

One of my all-time favorite places to shop

Love looking for bargains at this store. Workers are friendly. Sometimes the corporation is slow marking down their non seasonal clothes. Overall they have great bargains.

Go here to find plus size clothes and mens big and tall clothes. I always leave satisfied!

Too bad they did not learn from SEARS making mistakes. Tried to find shorts and a few shirts. Big ole mess, clothes everywhere. Cant find anything. Very disorganized. Good luck trying to check out too.

I like this store its very neat clean and organized the staff is very helpful and friendly and every all the staff had a mask on you get high-quality clothes for decent prices

Great sales. Love the discounts & clerance sales. Lots to choose from.

Ive always loved this store since I was a teenager..I love the clearance section of the store..It has its own big section..I love that..But,its a pain trying to find a checkout person..When I did though she was super super nice ...I will be BACK..

More staff is needed to give the customers what you say you want us to have. A pleasant shopping experience. Remember when this was as important as sale goals for the day.

Still a lot to choose from for Christmas! And the cashiers are usually very eager to help you find the best coupons!

I have always loved JCPenney

Restrooms are clean here, and their small toys section has good items. Fluorescent retail and clearance racks, smart phone enabled appliances. Stuff stuff stuff

Penny stores arent very inspiring. The small bit of business they still retain is a mystery to me. Its not that its a bad store. In some ways they offer a good sales environment. it is just that it has no competitive edge. I personally prefer to get men clothing at Dillards fantastic 75% clearance sales. Penny had enough sale racks but my wife looked around for over an hour and found one blouse. She says she cant find the right design at the right price. The malls most Penny stores are at, such as this one, have clearly seen their better days decades ago. Its shocking to see the business shift that is happening.

It was good but the time i went here it was very busy

Good deals here

Great customer service in the jewelry dept. The ladies were very helpful and knowledgeable.

Great customer service and their clothes are very organized, nicely folded.

Jc Pennys will never be the way it use to be. Apparel is not pleasing and most hand bags cost too much. I did not buy a thing.

Awesome place to shop!!!❤😊❤😊❤

They have an awesome extra 50% off of clearance sale!!! They have a save $10 off of every $25 coupon online, too. This is so great!!!

Left there today.. they have the sweetest people there from Kingsville church wrapping gifts FOR FREE!

Very good customer service.

I had a good experience at JCP today. I found what I was looking for. I got my items for a reasonable price. As I walked throughout the store it was several workers that ask me if I needed help with finding something.

Love the sales and quality of their clothes.

Great prices on quality.

Only one Black Lady was helpful, 3other girl very unfriendly. Ive used this establishment several times. Today took the cake

Always find a good deal when I shop there.

Ok

Not a lot to choose from.

The customer service was awesome. Helped me to find coupons to help with my purchase.

Big sales at JP. IN JESUS NAME.

I Had a Great experience.. I found just what needed!

As long as you dont deal with the staff you should be good to go. Lazy not helpful, I will take my business elsewhere.

I was treated very well by Ms Morgan in customer service brought back a lot of returns today she was helpful and very kind with me though this process also another young when I decided I rather keep the purchasers after all that she was kind enough to go and get theMerchandise after he had been placed back on the shelves a great big shout out. To Miss Mintrella they both work here in JC Penney in Alexandria,La Wonderful young ladies

Nice clean store friendly employees wide selection of clothes shoes for the whole family and bedding and appliances too

Sales& rewards_excellent

Charged $80 to dye my daughters hair, when its much cheaper at other places

Very nice experience. Thank you for the wonderful sale you were having today

JC penny have plenty in downtown mall, mens, women apparel, house hold googds

Staff in entire store is helpful. No matter what department all ypu have to do is ask and they are right there with the answers or help u need.

Helpful friendly staff. Great service great prices.

Great coupons. Large selection. One of my favorite stores

Always the best place to see shop! Love the coupons and rewards.

Really enjoyed the lady from drapes that came over to help me in the mens department but if she wouldnt have done that, I would still be looking around.

The selection for clothing was horrible and there were no staff available to help. I havent shopped here for a while and now I remember why. I wont be returning to shop here anymore

This review is for the salon.My daughter asked for a balayage hair color. Instead of getting a balayage hair color she received a two tone color. She has hair down to almost her waist. The top part a dark brown. About 7 inches down her hair it is a bright red. It’s like a line across her hair where it starts bright red. It is awful looking... now we have to pay a couple more hundred dollars to get it fixed. She posted a review and it just disappeared. So I am trying now. I would not recommend the hair salon to anyone!

Besides being hot it was wonderful and the workers are super nice

Overwhelming in certain departments. You have to dignfind anything when they should be displayed better

Have great sales all the time love the prices

Destyn at the salon is the best in town for cuts and color.