A great little chocolate shop. So many things to choose, from kettle corn to fudge to a milkshakes. And a fudge brownie milkshake was what I had. The only size is 20oz, and it was good. I think they could have blended it better because there was a lot of Brownie at the bottom that I needed to use a spoon. But it was expensive, and Im not sure I got my moneys worth.
The shop smells divine upon entering, however, it was empty on the hottest day of the month ** possible red flag** I had a waffle bowl -- with half cake batter, half butter pecan, topped with whipped cream and sprinkles. It was good. They do not provide samples, so I was very hesitant to try something new. Also, they have several sweet treats, but did not have brownies for ice cream sundaes, with I thought was also odd. All in all an average experience. But I wish there was more variety in options.
Great ice cream place to go to, they have all kind of ice creams, candies, and other sweets. I got the chocolate chip cookie dough with sprinkles, definitely worth the price. Do wish they have more topping options, but was not a big deal to me. It’s a great shop to check out in Old Town for some desserts.
I ordered through Door Dash and called Kilwin’s to explain my order because it wasn’t easy to order a sundae and milkshake online. Two minutes later, I received a notice that my order was cancelled. No problem, I will go someplace else. Kilwan’s was always my first stop on my visit to Alexandria and now, I will never go there again.
The coconut ice cream is one of the best Ive ever had. They make their own waffle cones too. The candy turtles are also very good. This place is expensive even for Old Town.
After leaving the restaurant everyone wanted ice cream and the favored spot, Kilwins!! Beautiful 🥰 and classy look inside. My son bought me milk chocolate Turtles and I was NOT disappointed 😋 Cant wait to make another sweet 🧁 trip!
This delicious place has not only ice cream but Carmel apples, chocolates, & all sorts of other sweets. A must visit if you go to this area. (I went there twice)
The superman ice cream is good! I love the raspberry sorbet as well.
Super cute ice cream and chocolate place! Just wish it wasn’t so small. Also not handicapped accessible. We paid $13 for 2 bowls of ice cream. The chocolate seemed reasonably priced though.
The staff is super nice and friendly. We had the raspberry sorbeto and it was delicious! I highly recommend
Soooo good! The waffle bowl w/ Ice cream in it... YUM! Sooo good!
My favorite ice cream!! Im so excited to find so many locations out here!
Kilwins fudge is one of our favorites! We have never been disappointed before. But our last batch we got from the Alexandria location, our first visit to that particular store, was not as expected. All three pieces were hard and dry, especially the German chocolate one, which was like a brick! The taste was OK, but it’s not supposed to be completely dried out, but soft and smooth. The classic chocolate fudge was at least a bit softer in the middle, but still very dry on the outside.
OM!!! The ice was awesome! I had the Butter Pecan and it taste as if it was homemade. I’ll be returning for more!!
Great ice cream shoppe.Their New Orleans location wasnt as stingy with the scoops but the customer service, selection and product were great nonetheless.
Ice cream is always great! Service is great! However I was charged for an item that I did not receive.. that was disappointing.. otherwise good experience..
Always a great. Kind, responsive staff.
Tasty but won’t go there again…employees thought it was funny to make certain assumptions about customers based on their skin color
WOW!!! This Kilwins in Old Town had the friendliest staff working when we stopped in on a HOT Thursday evening. The double chocolate fudge is deliciously rich in flavor, but I always leave room for a waffle cone with a scoop of the MARSH MALLOW SMORES ICE CREAM - ITS TO DIE FOR! Definitely the go-to Ice Cream store in Old Town!
Did an online order for ice cream. It was easy and so was picking it up. Blue Moon, Superman and Traverse City Cherry are what we ordered. It was like summer vacations in Ludington, MI at the House of Flavors but in Va.
The ice cream and free samples make this place a local staple- plus it’s from Michigan!The only downside is the insane $$ for a small scoop!
Fancy and yummy.
Saw their caramel apples and bought one. They cut it and put it in a container. Heaven should taste like this 😋
Amazing fudge selection, beautiful caramel apples, & swanky packaging tailored to the kind of goodies you purchase. Great for gifts!
Like walking into an old fashion candy/ice cream shop. Beautiful display, sweet aroma and overwhelming with the sight of delicious candy. Brings out the kid in you!!!😊
We love it! We go there maybe once a month or more. And we always get the chocolate covered Oreos. They have a nice packaging and love it when they pack the truffles in separate tiny bags! Just yesterday I tired the new coconut cover oreos with caramel and OMG so good!
Best ice cream in the area!
Please put the ordering section at the door! Went by there today and some customers are not wearing masks putting everyone at risk. No one wants to walk into a building. Just let us order from outside it will be safer for everyone. So sad that I couldn’t get some of your excellent ice cream today.
Service: 2/2 Candy: 3/3Total: 5/5I cannot think of ever being in a better candy store. Everyone working were friendly as soon as we walked through the door, and the candy...just take my money. If you doubt me just take one step inside the door and take a breath. You will not walk away. I cannot wait to go back for ice cream.
As long as youre not getting too much of the small chocolates, this place is reasonably priced. That being said, the chocolate here is delicious. Definitely would recommend the fudge. Half a slice will cost you around $5 and youll still get a good amount of fudge.
Best Ice cream I have ever had. They are a total confectioner. They make everything in house and it is all very good, but the ice cream is the best. They have a signature that changes names depending on the location. But you cant go wrong with any choice.
Kilwins Alexandria! Definitely a great spot to grab some delicious sweets! I love their ice cream as well. Fresh and delicious.
They serve fudge and ice cream. I am not a fudge person(too sweet for me), but I sampled the toasted coconut which was nice. My sister who has been here before recommended the s’mores flavor ice cream. It was really unique with the marshmallow texture. Definitely recommend it. It is a little expensive but the scoop is large.
I love this place because of the variety of desserts they have. The place is clean & neat with great staff. The location is marvelous for walk while enjoying on your ice cream. Sometimes you can catch the mouth watering moment of them preparing chocolate. The prices are reasonable given that it is located in the heart of Alexandria.
Friendly service and good ice-cream. A single scoop is huge so it is pricey. My only negative feedback is no place to sit and in the winter, the last thing I want to do is take my cup of ice-cream outside. Ill save my return trip for the summer.
I LOVE THEIR FOODS. But the staff was so rude to the last time I was there. They made fun of my pronunciation, while they were making fun they made me wait for my spoon long enough that my ice cream started to melt. I was so embarrassed I wanted to cry.
There are many good ice cream places in Alexandria, but this one is by far the BEST. Always fantastic customer service by the always courteous, friendly, and [seemingly] happy staff... though, Id be happy to work around ice cream this good all day.Oh, they have plenty of other sweets, but the ice cream is so good I havent tried anything else yet.
Their toasted coconut ice-cream is the best!
Great cones
This is my favorite ice cream spot in all of Old Town. Their waffle cones are amazing. You can taste any type of fudge and watch them make fresh treats in the window. I always splurge and get a waffle cone with 2 scoops. If you do the Ghost Tour you can get a 10% discount as well :)
One of my favorite sweets and desert shops in old Town. Make sure to try a sample of the fudge, it can change your life lol. Ice cream is equally delicious
Wow..what a wonderful shop in Alexandria! Samples of fudge and ice cream are delicious! Bought the fudge and sea salted caramels..couldnt resist!!
OMG! If they did not post the calories on everything, who knows what I would eat. The ice cream is fantastic! The fudge is fantastic. Definitely my go to place for my sweet tooth!
I dislike being negative but if Im being honest Kilwins fudge was terrible. It was dry and crumbly - 2 characteristics which fudge should not ever have.I read a few candy-making books, as well as, researched on-line for reasons why fudge turns out dry and crumbly. All the experts say this is because it was not made correctly; over mixing to be exact.Since we purchased 3 different types of fudge (its not inexpensive either) and ALL 3 were sadly dry and crumbly - Kilwins is either having quality control issues OR they simply cannot properly make tasty fudge.The other candies we purchased were very good but it was a very disappointing experience because we were there specifically for the fudge (and peanut brittle - which is excellent) for our friend visiting from Germany.
Sea salt chocolate ice cream 😍😍😍 😍😍!
Raspberry cheesecake ice cream is delicious!
Smooth, rich ice cream in lots of flavors. My favorite ice cream in Old Town. And the place SMELLS so amazing!
We had floats. Very refreshing. This is a popular place so it took us awhile to go thru the line on a Sat evening. Loved it.
The toasted coconut is my favorite. The ice cream is so good! This is where my wife and I go when we want a special treat.
Delicious! Everything here is so good! A must at Old town
Wow over the top with elegant presentation of treats. Free samples baited us, an then off course we had to buy something. Got a chocolate covered marshmallow. We shared amongst 3 people,it was a great treat.
AMAZING customer service and warm environment😊
I love kilwins and when I found out they had a store while visiting Alexandria I had to go there. Only disappointed they dont have the apple pie flavor in that store, but as always, great waffle cones and ice cream. Bring back apple pie flavorrrr!
Everything looks delicious. There was a line but it moved quickly even for a Saturday evening.
Amazing! I got the chance today to try their caramels and chocolate turtle candy...Oh my goodness! They are so amazing! Great place to pick up treats for yourself and family or gifts!!!
So good. So many treats.
Gorgeous interior, with rows upon rows of beautiful fudge, marzipan and candy treats. The ice cream is yummy, the service is professional, and the selection is outstanding. In a sea of ice cream shops (at least one every block in Old Town), Kilwins is a standout!
Sea salt chocolate ice cream....what more can I say? Awesome!
The best ice cream, even for a semi-national chain...awesome flavors.
I take an hour drive just to come for the ice cream it is amazing!
Great dessert 😋
A unique shoppe that offers handmade chocolate and ice cream. We are always greeted courteously when we visit, and service is great.
This place changes your life!
Go to spot for a sweet treat
Fun flavors like Maple Walnut and Blueberry Waffle.
Great place recommended foods food very nice
Best ice cream in the US!!
Great little dessert shop in a beautiful little town. Perfect end to the evening.
Great ice and chocolates, but bad keeping up with social distancing and zero carry out bags and holders.
Acceptable ice cream. Far better than Pops, which tried to overcome quality with selection.
I love this placer OMG! Its very nice and delicious deserts
Only ice cream shop Ive found I the area that carries superman flavor ice cream.
One of at least three ice cream shops in a two block radius. They are all pretty good.
Delicious! I love the host chocolate on a chilly evening.
Fantastic hot chocolate! Everyone was so friendly I really loved it and am definitely coming back
Toasted coconut ice cream is the best ice cream I have ever had!!!!
Great ice cream cakes
Great ice cream and fudge! Always friendly staff.
Fun, seasonal chocolates and rich ice cream
Best chocolate ever. Staff members are nice and very helpful