I had been shopping around for a while but when I decided to go with the Trailblazer, everything went very quickly but no one skipped a beat. They even stayed late for me to make it there to sign the paperwork and take delivery. Super easy. Painless. Above and beyond.

Chase was the sales person we were dealing with and John was the financial manager. The both did an outstanding job, very professional. Chase knew all of the information that was asked about the Silverado 1500 and his personality was great, very friendly and outgoing, he made us feel at ease. John was very knowledgeable about the buying process. He explained everything in detail, he was not pushy and had a very pleasant personality. Over all this was one of the best and easiest purchases of a new vehicle we have every made in our 44 years of marriage.

Just purchased my 1st truck! Thank you so much to Gary Taylor for all of your help and patience. Gary Taylor worked very hard to get me in the truck I wanted. He answered all of my questions. Everyone at Southern Chevrolet was so friendly and helpful. I would definitely recommend Southern Chevrolet and MOST DEFINITELY recommend Gary Taylor.

Quick service and the attendant that waited on me did an excellent job.

Sales guy and finance guy were helpful. Really got under paid for my trade. NO discount off sticker price. Chevy advertising 9k off sticker, I got 4k. Really disappointing. I WILL add one thing...This 4 cylinder duramax is freaking awesome. 30 mpg average on FULL SIZE Z71.

Love these guys they will do their very best to get you In the car/truck i5f your dreams. Ask for Chaise!!! Really nice guy and youll think of all of them as family.

Mr. Wilson at Southern Chevrolet was amazing with helping me get my new car! he helped with every question i had and went beyond with his service! We did alot through the phone and he did not mind at all!

I have bought a few cars from them in the past and the sales manager and finance manager are good people, However, the last 2 vehicle purchases I made, they lost my business because either the numbers didn’t work (wouldn’t give me enough for my trade) or I couldn’t get financing (self employed) to work out so I purchased from other dealers who were able to work with me. The salesman I originally talked to inquiring about a car on their lot told me he would call me back and NEVER did!!

Brought my 2015 Colorado in for some real headscratching electrical issues which I had previously brought to Vaughn in Bunkie, LA. Vaughn misdiagnosed the problem, charged me $700, and refused to even offer a discount when I called them back a week later and said the problem wasnt fixed. Southern Chevrolet on the other hand fixed my truck swiftly and for a decent price, the FIRST time I brought it in.

The service was great and provided by a very friendly and professional staff in a clean,safe and friendly environment. I really enjoyed my most recent experience at Southern Chevrolet.

Kayla, Jeff and Earl were all awesome to work with. They went out of their way to put me in the truck I wanted. Will definitely be back in the future.

Super nice customer service staff!!! Very helpful!! I also like the detailed receipt and what was done. Thx Sean for your work on my car.

I thank God I came across this dealership! I drove from Shreveport to make this purchase. Mr. Matthew Wilson was AWESOME!!! He made sure my family and I were satisfied with our deal before, during, and after the sale. Southern Chevrolet Cadillac Salesmen and other Staff Members were very Professional and Friendly!! I would definitely recommend this dealership to others!!

Currently using Southern Chevrolet for an insurance claim, fraudulently charged my insurance company for parts that were never replaced and all the original damage was not submitted on the initial claim. Have had my vehicle for WEEKS and nothing has been accomplished. Stating it’s the insurance companies fault when in fact it is the service rep Karen that has failed to submit supplemental claims in a timely manner. When dates, times, and documentation is presented then the cover up, “crawfishing”, and the attempt of wanting me to show gratitude for her “using her personal cell phone” to submit a claim virtually to the claims adjuster is emphasized. I have repeatedly left messages for updates on the vehicle, have continuously attempted to go over for at least 6-7 times ALL of what is wrong with my vehicle because ALL items have been missed multiple times and this is the second time they have had my vehicle for the same claim. Requested to speak with Mike, who sincerely shows that he cares about the process of repairing the vehicle, he is on vacation and when requested to speak with owner I was completely deterred of that option. As a licensed insurance agent for over 30 years I am collectively disheartened for charging the insurance company wrongfully- this is one reason insurance cost are so high. I have contacted the BBB, Department of Insurance, and Chevrolet Corp office to make a complaint. Once I FINALLY get my car back and it’s fixed correctly- I will NEVER return to this dealership for service or to purchase and that is a FACT! If I could give a half star I would because that is what has been earned thus far!

Salesman was very great. Southern Chevrolet was great. Financing was not great at all. I thought gm financial was extremely high on their interests rate.

It was a great experience compared to other repair shops I been to in the area. People were always polite whenever I talked to them. I would definitely bring my vehicle back to be serviced by them again

Excellent service with no run around. I dealt with Gary Taylor and I must say I was very pleased with how personable and professional he was during our transaction. Can’t say enough good about him! If you can always ask for Gary!

Chaise is a excellent salesman. He made our buying experience easy, fast, and hassle free. I would buy from Southern Chevrolet again. Thanks

Took trunk in for dignostic test because traction control light was on it was three weeks before i heard from them which i call them and all i receive was a receipts for the cost for the test and i ask for the code which they wrote down with pencil on the paper i don,t think they did a dignostic test because i did not get a dignostic print out Micheal Mccann only gave me a receipt and wrote down a code cyl misfire i will never do bussiness with them i could have did that myself with a cheap code sranner they should have told the true they did not do dignostic test that why they could not give me a dignostic print out they should have given my money back because i did not get what i went their for 7/26/21

Southern Chevrolet did the job that I needed to be done good job, but their customer service is terrible. I walked in to pay for services, and out of 6 staff 0 acknowledgment. I felt so uncomfortable, like I was barged in on a funeral.No I cant judge their heart, but I felt like I was trespassing. Ill take my vehicles to Walker GMC.A smile and greeting is free and take 2 secs.Shame. At least fake it!

Stay clear of the service department went in with my fuel system needed to be replaced ( or so I was told) 10k later I receive a vehicle with a cracked up pipe and an ac unit that doesn’t work anymore and still wanting more money. Was told I had to remove the transmission to fix the remaining issues and would cost in the 3k for a project that I was quoted from other shops at literally $400 . These people will create problems and expect you to pay ungodly amounts for things that don’t need to be done or weren’t even an issue when you arrived.

They went the extra mile for me and my vehicle. Great service and friendly staff.

Larry was very helpful and got the truck out of the rain for me. He knew exactly what I needed; because I couldnt figure it out. Karen was the whiz who was able to code the remote. They were great! Meanwhile, your mask policy is being disregarded. I and one other person were wearing masks. I thought it was a state wide order at this time. Corona is very REAL. Other than that, I had an excellent experience. Thank you.

Just purchased a new 2021Chevy Blazer. Absolutely love it and my salesman Mr.Gary Taylor. Thank you for all you help and hard work and to the staff there for being so courteous. You don’t have to go out of town for a good deal.

Myself, along with my wife, came in for an oil change and the ladies in the service department was extremely nice, kind, and very helpful. Good experience!!My brother-n-law, Lonnie Williams is a long time employee of Southern Chevrolet, and he has been very helpful also to me and my wife on occasions where our vehicles needed service or attention. Lonnie has always took care of us and helped tremendously, and we can’t be more thankful.

The ladies at the service desk always make me feel as though I am the best customer that Southern Chevrolet has ever had. Their willing personalities and the professional and competent service that I receive from the service technicians on every visit make me glad to be a customer of Southern Chevrolet Cadillac.

I was there to get advice from there mechanic Spanky, the supervisor was nice enough to let me speak with him concerning my car ..thanks alot...great service

During these times, schedules are full. I got lucky, and was able to schedule an oil change the day I called. They were friendly and courteous. My initial advisor was great. She was very friendly and welcoming. They got me in and out. Whenever I am in Alexandria, Louisiana, they will be my go to Chevrolet dealership. Thanks Southern!

Everything was perfect. Karen had me in and out promptly. She treats her customers in the most friendly and helpful manner.

I have an issue with my vehicle that the dealership seems to not really care about which caused them to have to replace a part because of lack of concern. The women in the service department are wonderful but the rest of the employees make the environment feel cold and unwelcoming. I am in the market for a vehicle for my daughter but I will not be returning to purchase from here.

The girls who check you in are nice dont trust the the rest of the staff to much.

I like the service and my vehicle was ready on time.

Stopped here for a check engine light while traveling across country. They got me in, diagnosed the problem and had me on my way in a few hours. And charged me less than $5. Incredible!

So friendly.Made sure we were taken care of.Its great to buy local!!

Friendly courteous employees professional and helpful

Professional courteous clean establishment. They did an excellent job on my Silverado

Purchased a corvette with Kayla reed and by far one of my best experience in a dealership! Very generous people, helpful, and caring. Didn’t pressure me for no reason and answer all my question. It was such a smooth process would highly recommend purchasing a vehicle with them!!

My new truck purchase was the best experience Ive ever had buying a vehicle. My salesman, Douglas Dych, worked very hard to ensure I got the truck I wanted and answered every question I had as well as gave me honest answers to those questions. I highly recommend Southern Chevrolet Cadillac! Its very hard to find dealerships like this. KEEP UP THE GREAT WORK.

The service was quick and proper, the staff was polite and professional.

They changed my oil and filter, also change air filter while I waited on my vehicle.

I had a 7:30 appointment to get oil changed, 1 and a half hours later i am still waiting. Went and asked about my vehicle and was told it would be another hour at least. Was told a tech called in, that is not my problem. Customers that came in after me have been in and gone with oil changes.

Everything was good, from the wait and the nice sitting area

Great service staff.

Great dealing with the people!! They were very nice an eager to help

2 times now and vehicle is still not fixed

For just oil Chang it took for 8 hours never My repair done we will call you for the part they said I have never receive my call my cruis control is not working so is alarm system I AMExtremely Sorry that I bought car Southern Chevrolet plus I was profiled

Went in for our appointment with my boyfriend to get a oil change on his truck and we sat outside in the heat for over an hour waiting. Sales associates came by us several times and never gave us any updates. And the man beside us was waiting for a key fob, which is usually a 15 minute wait and he was still there when we left. I would definitely not recommend them to anyone!

Need more selection at better prices

I was extremely disappointed in the service I received, generally, I am very satisfied but who gives an oil change to a vehicle before seeing whats wrong with it? Now I have a vehicle that needs a new transmission, and an oil change that wasnt needed, I cant drive my car so why the oil change? To make money......

Great staff, excellent service, really enjoyed test drive experience

Just bought a truck on Saturday and Jeff was my salesman. I have nothing, but good things to say about him and the dealership itself. He was approachable, knowledgeable, and made the process as painless as possible. The Dealership was clean, the people were incredibly nice, and the process was practically seamless.I went in and told Jeff what I was looking for and he made it happen. I couldn’t ask for more.I would leave 10 stars if I could, but alas, Google only allows 5.10 out of 10 would recommend.

Very Awesome people

Friendly, helpful employees.

I purchased a truck from Kayla Reed and she was a great help l would recommend her to all of my friends to go see her everyone there were great

The best car buying experience I’ve ever had!

Nice visit a few years back. Good job done. Reason Im giving 4/5 stars is because when I asked about the squealing sound I would hear when pressing the brakes, the lady at the counter told me something like, welcome to Louisiana. Ive lived here my entire life, and maybe she was joking, but I didnt appreciate it. Got that fixed elsewhere later on, as they wouldnt try to find or fix that problem from what I recall.

Timely and friendly staff

Quick friendly service.

The staff was friendly, professional, and cooperative with the needs that I may have had. Paperwork was done in an adequate amount of time

Mr. Wilson was great! The process was easy and a pleasure to go through. The finance process was simple. Everyone my wife and I dealt with was professional and a pleasure to work with. We got a good car at a great price.

The ladies in service do an awesome job and are always willing to help me in any way possible. I dropped in there with a service issue, they got me written up, car taken back and in a ride within no time at all and they were very busy. I have been extremely pleased with Karen, Misty, and now Hannah, great team and excellent service. Great Job by all.

Very professional and personable staff. I was visiting for a routine oil change/tire rotation and I was in and out in record time! Friendly staff and a nice facility. The folks over at Southern Chevrolet will definitely take care of you!

Go in and ask for Sam. Great guy. Goes out of his way to help.

Amazing service

Went in with my daughter on Saturday so that she could see about purchasing a vehicle. Jeff was her salesman and he was excellent. In fact, we went in for one truck and ended up leaving with two.I traded in my GMC Sierra and purchased a Chevrolet Silverado the same day. Jeff and the finance department made the deal quick and easy and we were on our way in no time.I highly recommend the people at Southern.

Very good follow up had car ordered back in October. Doug kept me up on the stats like a pro. Its hard to find a good dealer such as southern Chevrolet. I have got several new cars and trucks but this has been the best buying experience ever. I drove 375+ miles because of the service & commitment to their customers they have. Very good dealer would recommend to anyone.

As usual, this is the best dealership in town. Quality customer service starts from the top with Jeff Basco and trickles down to their professional salesman such as Ted and Sam. We have been buying from them for more than 10 years and would. To go anywhere else.

Didnt take long to take care of my recalls and they had coffee Im good.

I arrived early for my appointment for an oil change. I was greeted at the door and my vehicle was taken to the back very quickly. My vehicle was serviced and returned before my appointment time. Very satisfied with the service I received. I’ve had my truck since 2012 and have had all but one of my oil changes at dealership. Will continue to use this dealership for all future services. I am due my 50,000 mile service soon and will be scheduling a appointment soon. Thank you for the professional service

Bad Service -period.. Had an appointment to get a diagnostic test on my car and was totally ignored and got the runaround about my car. I started having issues with my brakes since this summer and I always got shooed away. I not sure what I did to this folks and I was calm and polite and had to take off work and still not happy. Cars and trucks came and went and I still in the waiting room for 3 1/2 hours with no update, just my car parked with the junk cars.. I will never go back and I dont recommend at all.

It was a great experience when I was there to get my ride. Finance man rick was very helpful and knowledgeable. The sales woman Brandi was very convincing in changing my mind not to go anywhere else but southern Chevrolet. Overall a great experience cant wait to go back and get another ride from yall.

Car has been in the shop for five weeks. Cant get the part. Kind of understand....but not happy.

Hello call service Dept on Monday left message no has call back as Tuesday night at 6:39 pm that very sad I was checking on recall so I called Chevrolet corporate office to fine out the info

Service department did an excellent job today! Got me right in and out with no problems

Very positive experience. Mike Smith was my sales person and made my purchase very easy. The business office was easy as well. In and out very quickly. I would visit them first before purchasing another vehicle

Mr Chew and Southern Chevrolet were very fair and patient in selling our 2nd car from them in 3 months. Great relationship. Mr Chew (Salesperson) is so patient and an asset to Southern Chevrolet. They deserve an extra loaf of my world famous Banana Nut Bread! 😎⚜️

I found what I wanted online. A 2008 Chevy Silverado. When I saw it I loved it. We worked everything up and they got me a great deal on it!We ended up having a problem with the truck but they took charge and fixed it no problem. Probably the best experience I have had or will ever have!! I’ll never shop anywhere else!

Great service

Great job servicing my truck, giving me a copy of their check list and findings. Showed filters that needed replacing before doing it so I knew they needed changed. Didn’t have engine air filter in stock, had to go to NAPA to get one and put in myself, but that’s cool. Overall, great job.

Overall a very pleasing experience with the dealership. There were a couple of issues. One was that on of their employees seemed to not be a people person. The other was it took almost 3 days to run a diagnostic test and replace one hose. The car is still running funky but we shall see. For the most part however, the workers were very professional and helpedUs out.

Fast friendly service.

Do friendly and answer my concerns

Friendly, front desk workers. Also offered separate rooms for those that wished to be separated .

My husband and I were driving from Dallas Texas to Tampa Florida for vacation. We were driving my 2014 Chevrolet Equinox that had 33,000 miles on it when all the sudden it started jerking and coming out of gear. We got towed to this dealer for repairs. Unfortunately this dealer did not have loaner cars. The lady told me we would have to get a rental, pay out of pocket then give them the bill in order to get reimbursed because the car was under warranty. In order to get reimbursed we had to rent a GM vehicle and the rental couldnt be more than $38 a day to get a full refund. She started calling around to find something for us. All they could find was a Chevy Spark. I was clearly upset about the whole situation. With doubt that the spark could hold everything my equinox did, we had the rental company come get us to get the car. While at the rental office, the dealership calls me and informs me that they fixed the control module for the transmission. Even though I was very upset, the service department worked very hard to help us.

Southern Chevrolet Cadillac exemplifies good ole Southern Hospitality. My wife and I were met right away and were made to feel valued as potential customers. We were shown several vehicles trying to find exactly what we wanted. Our salesman explained everything to us and answered our many questions. We finally decided exactly which vehicle we wanted and traded in our car. We financed our new Cadillac thru this dealership and again everything was explained. This whole buying experience with Southern Chevrolet Cadillac has been stress free and enjoyable.

Excellent customer service from beginning til the end. Technician Gregory Bryant (Spanky) was spot on with diagnosing the problems and resolving it quickly. A.c. is fixes and blowing cold again!!! Service writers and ladies in office were very attentive too. Appreciate all the guys help with my Yukon!!!

Very satisfied with everyone .Mike Smith sold me the car, awesome sells person .Karen also has been very helpful in anything I needed.Jack Brown checked the car out and I had him do other things for me in the past . Very good and honest man .Mike has sold me my last 3 vechile and because of him Ill be back again .

In and out quickly. I have always been pleased with service and sales people. Check them out for yourself u will be happy u did Talk to Jeff

Great experience all around. Lawrence, Ted, and John were all extremely helpful and easy to work with. Will definitely visit Southern Chevrolet again for my next purchase.

Staff is amazing and friendly! They remember you when you come in! Now days thats extremely rare. No pressure when I was looking for a new vehicle. The service staff is also very sweet. Went in to get an oil change with my two year old and the talked to him and gave him balloons and were extremely sweet. Will definitely be doing all my business there!

I am very happy with my recent purchase from Southern Chevrolet. I was given great customer service from my salesman Ray Chew and the Southern Chevrolet staff. I highly recommend Ray Chew for your next purchase excellent service. Thank you again.

Very friendly staff and timely service. They went out of their way to help me get what I wanted. I would recommend them to anyone.

When I drive up to Customer service they are always nice and Professional the service Personnel are vary Knowledgeable and understanding and their Prices are good Ill always take my car there because Southern Chevrolet is an Honest Dealership

Excellent place to do business. Service manager is great will do anything to make sure you are completely satisfied.

All I needed was to get a key fob checked to see if I needed a new fob, as the one I had wasnt working properly. Got to Southern at 7:30 a.m. on a Monday morning. After sitting in the waiting room for six hours, they still hadnt done anything to my car. I talked to Karen several times about a couple of items I had questions about. Karen stated she would check and get back with me, never did. When I finally complained about how long it was taking Karen finally got a technician to check the car. 2 minutes later I was given a price for the new fob and programming the fob. ($275) 20 minutes after I gave the go ahead, they were done!! This was my first time at Southern and it will be my last.Update: At 4:20 p.m. on the same Monday, the tire warning light came back on!! Was the tire pressure checked while it was in the Service Department?Update: On Tuesday morning I called and spoke to the Service Manager. They came and got the car, fixed the problem, and returned the car. I am satisfied with the service departments response to my concerns.

Unfortunately, buying a used vehicle does not always get the best rap. However, I can’t say enough good things about our experience with Southern. Thank you all so much for making this a great experience. From Mike Smith on down the line, every person we met was professional and friendly. Thanks again! 👍🏻

They worked with me and have me a good deal on my truck. Then eventually had to bring it in for warranty work. Pat Graves did a good job on everything and was honest and straightforward with me. Service dept did a good job fixing my truck and gave me a rental since it was in the shop over night.

Everyone I was in contact with at Southern Chevrolet was great. I bought a Truck over the phone and they evenDelivered it to me 500 miles away. Great doing business there.

Had a long wait for service on my vehicle

Mr. Ray Chew did an AWESOME job! He went above and beyond to meet our needs and wants! We appreciate him & Mr. John Knapp and Southern Chevrolet