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Midas
3100 Duke St, Alexandria, VA 22314, United States
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Midas
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Tr
Review №1

Jerry was kind and professional each time I interacted with him regarding my vehicle repair.The service was performed exactly according to the estimate, and as a result, I was very happy with the repairs. I definitely recommend this location for vehicle service, and I am going to use them in the future should the need arise.True 5 star service!

De
Review №2

I came today for oil change and check up for the brakes thinking i need to service my brakes. The owner was nice and honest and in the end he said all my brakes were still good and no need to change/service anything. He did not try to add any weird service for profit.. very honest and nice person. Will come back for sure!

Da
Review №3

While driving to work had a flat tire. Friend at work recommended this location. Being an older single female Im leary of any new garage but Jerry is an excellent front man and set me at ease from the first phone call. When I got there they were all extremely polite and got me in and out much faster then the garage I normally go to. The cost of the service was good and Im very happy with this location. They also have great oil change specials. I asked before leaving.Recommend this Midas 👌🙂

Ru
Review №4

I’ve been here a couple times and have found the mechanics to be trustworthy and affordable. They’ve never tried to up-charge me on anything and have consistently given me the best prices in this region. I highly recommend.

St
Review №5

They had a same day availability as the day I called. They called me within 45 minutes of me dropping it off to inform me yes I needed brakes and rotors and within an hour and a half called me to say the brakes were completed. Excellent service. Great staff. Will go back

Eb
Review №6

Good service and they got the job done quickly.

Br
Review №7

I ended up getting stranded about 100 miles from home with a flat tire and brought my car in to the shop in Alexandria to see if there was anything they could do to help. The manager was very understanding of my situation and while they did not have tires for me in store, he made phone calls around for about 20 minutes and found a set of tires I could have, had an employee pick them up, and got me home that night. While I was waiting, he recommended restaurants in the area and got me a phone charger so I could get my phone turned back on.Overall, prices were fair and quality of the work was good. However, it was the quality of the service that made a very stressful day a little bit less stressful and went a long way. Will be returning to this shop for future repairs.5/5

Ca
Review №8

Prompt service. Friendly and reasonably priced. Great communication.

Pi
Review №9

Excellent service! I was able to book an appointment within the hour and my issue was resolved quickly and professionally. I will definitely be using Midas for all future car needs!

Ra
Review №10

I needed four new tires for my car and couldn’t wait a day since I had to go on a last-minute road trip. I called over eight shops (including other Midas locations), and Jerry, the manager on Duke St, was the only one that said he could pick up the tires from the warehouse if I pay upfront so he wouldn’t waste his time which is fair. That’s excellent customer service and the reason he got a client for life.

st
Review №11

I was very thankful to have my vehicle serviced that day . They worked me in for an oil change and small maintenance tasks to my vehicle. The staff was great, courteous and professional I’ll definitely recommend family and friends. Keep up the great work!

Be
Review №12

I got there early, were so kind and friendly made me feel so valued, I will definitely keep them for all my auto care, only this location though! Truly a Blessing.

Ka
Review №13

These are the best - staff and mechanics. Needed my emissions testing done and it was very busy but as usual, they got it done in no time at all. Even gave me a coupon as I need to come back for other maintenance that will schedule.

Li
Review №14

Excellent service. The staff is kind, professional and quick! I have been here twice now and highly recommend.

Cu
Review №15

Outstanding service. Customer service was great and was taken care in very timely fashion. Will make this my go to place.

ri
Review №16

I will say I highly recommend this place, they are very friendly and great too the customers. Technician very friendly and didnt hesitate to get me in on time.

Da
Review №17

What can I say that hasn’t already been said. Jerry, Kevin, Jose and every one here are incredible. Excellent communication. Prompt service with zero hassle or pushing for things you don’t need.One of the few shops in the area that know we sometimes can get better deals out there on parts and don’t mind using them to help keep costs down or do aftermarket modifications.They have helped keep my 24 year old Land Cruiser rolling down the trails.Would (and have) highly recommend to a friend.

Ro
Review №18

I was referred to this particular Midas because the one near my house couldnt perform the wheel alignment because my car was loaded down and chassis was too low to read across from one side to the other -- this Midas had more sophisticated equipment and was able to work around that. They were professional and out to please me from the first phone call to finish. They fit me into a busy schedule, and the wait wasnt long. They know what theyre doing, from service to customer interaction. FIVE stars!

jo
Review №19

Seem to do decent work, dont try to upsell unnecessarily.

Ki
Review №20

These Guys always do great work! Also, the chit chat is great! With already being fast and thorough, it makes the time fly, like talking to an old friend! 👍🏽👍🏽 from me!!

Er
Review №21

Went here last month to get new brake pads and rotors, and let me just say WOW, this place is great! Jerry, the manager, was so nice and professional, and extremely helpful in pointing me to the right parts that I needed for my car before taking a long drive out of town. I had a lot of questions but he didnt seem to mind, he was happy to answer my questions and made sure I had the best quality parts that would last longer in the long run. The wait time was also much shorter than expected, and I got a coupon for a discounted oil change on my next visit, which made it even better. I will definitely be back soon!

Mi
Review №22

I’m a long time customer at MIDAS on Duke St in Alexandria and as usual the staff and outcome of servicing my RAV4 was plainly Superb as usual 😀 !

Bi
Review №23

Good customer service 5 states

He
Review №24

Great place very friendly people and know what they are doing !

Ma
Review №25

Gary is one of the best in town. I choose him over the other places every time. I would highly recommend.

Mi
Review №26

Customer service oriented, good value, good service.

To
Review №27

The gentleman at the desk was very polite and pleasant.

Ke
Review №28

I had a very professional service. The guy at the desk was very polite, genuine and friendly. That was my second visit. I will be there for next service.

Sa
Review №29

I was getting a tire pressure alarm and brought my vehicle in on a Monday morning without an appointment. The staff was friendly, and took care of my vehicle right away! Once they checked the tire, they didn’t find anything wrong and adjusted the pressure on all 4 tires. They didn’t charge me a thing! I found them friendly and honest and I would recommend this Midas. Happy to go back here anytime.

Ka
Review №30

Very professional. Jerry, the manager was very helpful. He explained that my tire was damaged beyond repair. He had pics of the tire damage. He then located a matching tire for me and had it delivered to the location. The entire process was 2.5 hours.

Ba
Review №31

I have used Midas for all my car repair needs for over 10 years at this site. Jerry and his talented staff do exceptional work!

Co
Review №32

Called to make an appointment and was greeted on the phone by the same person I was greeted at the shop by. Super friendly and explained fine print to me. I walked away thinking, Ive found my shop!

dm
Review №33

Refilled the Freon and checked the air conditioning system. The service was excellent, quick, and my minivan blows nice cold air now.

Ca
Review №34

Only good Tech is Moe if he not there take your vehicle else where.

St
Review №35

My go-to place for car maintenance in the DMV for 8 years now. I’ve moved out further but I still take my car to them. The service is awesome, Jerry is one of the nicest people I’ve ever encountered and they’re so reliable. I’m happy to have the chance to give them 5 stars. Thank you guys!

Pa
Review №36

Jerry and his guys are the best in the area hands down. Cant go wrong at Duke St Midas. Been doing business with them for over 10 years!

Sl
Review №37

My muffler fell of my car on a Sunday so I took it to Midas on Duke St Monday morning and I was back on the road by Noon. Great and affordable repair I would strongly recommend!

Ke
Review №38

The Midas Team in Alexandria (Duke Street) is Superb. Work is always done right, professionally and on time. The quality is first class and the value is excellent. Been coming here for 10+ years and very grateful for these professionals who are knowledgeable and helpful.If Midas has an award program Midas Alexandria (Duke Street) should receive a 🥇 GOLD MEDAL.

Кe
Review №39

Got the job done. Not cheap. Because it is a chain, you also dont get the Family business experience you might elsewhere.

T3
Review №40

My alternator went out on my way into work at 9am so i just happened to pull into this Midas as i was passing by. I told Jerry i think i need a new battery and he mentioned it may be the alternator. They got me right in, diagnosed, and priced up for repair within 15 minutes. They had my alternator replaced by 12 noon that day. Jerry was very professional and communicative. I appreciate their prompt and professional service. I would definitely go back.

A
Review №41

I’ve been taking my car to this Midas since the service contract expired on my car. Jerry is great! I never feel like I’m being conned for work I don’t need. He and the other attendant I’ve dealt with calmly and patiently answer my questions and they explain why they need to do what they’re doing.

Ti
Review №42

Fast service and very friendly & professional.

Ph
Review №43

Jerry and his team are just great. I have never had a problem with anything they have worked on. They take good care of my car and since its a 2001 model thats not always easy.If something breaks they are the first folks I call.

An
Review №44

Went to this Midas for the first time for a tire repair. There was a small issue and Jerry (Manager) works fast and professionally to rectify the situation. Usually would not go back but due to his great customer service, I will give them another try!

Da
Review №45

Fair prices and great service. Vehicle was ready as promised on time. Great warranty.

L
Review №46

Ive have been bringing my car(s) to Midas Duke Street for over 25 years. Jerry and his team are great; excellent customer service, and Ill never forget that they fit me in when I was having a car emergency in 2017. Most highly recommended.

Ph
Review №47

They were really nice & helpful!

Bi
Review №48

Outstanding and honest service. Got the vehicle back quicker than I had anticipated. Trusted in the expertise / recommendations on parts I was not familiar with and now happy I did.

Ph
Review №49

We have visited this service facility at least 4 times and have had great experiences each time. The employees are pleasant, professional, and competent. It makes one feel welcome and appreciated. We plan to continue patronizing them. Its worth the trip from Maryland.

Sa
Review №50

I have lived in this area for years and bounced around to a bunch of different auto mechanics. I always felt like I was paying too much for fixes I might not really need. Now that Ive found Jerry and Midas, that is no longer the case. They are transparent and honest about must-dos vs. probably-should-but-dont-have-to-dos. And Im no expert, but their prices seem fair, based on my experience elsewhere and internet research. You can trust them. Clearly other people feel the same way, as is evident in the other reviews and the fact that business always seems to booming whenever you go there.

ke
Review №51

I normally take my car to the dealer for my oil change and I payed more and it took hours for them to even get to my car even tho I had an appointment. At Midas they took my car promptly and I was out of there within 30 minutes. And I saved money$Thanks Midas!!!

Jo
Review №52

Been taking my trucks here for years. This is a TOP NOTCH, neighborhood-like shop. Outstanding communication from Jerry: kind, quick, clear, and reliable! Kevin is an excellent mechanic with deep knowledge of older cars, too. Fair and reasonable prices, and there’s no up-selling. Thanks for all your help!

Sc
Review №53

Our family has been bringing our cars here for years. A big reason is Jerry, the manager. He’s professional, knowledgeable, and helpful. As we considered purchasing a used car this time we brought it right to Jerry and Midas for a reasonably priced inspection.

R
Review №54

Better than the dealer!

Ja
Review №55

The associates are courteous. My vehicle was serviced promptly and timely as promised. The recommendations for other services were also reasonable.

Da
Review №56

Fantastic service. They got my car serviced in short order with friendly and knowledgeable staff. I’ll be a repeat customer for sure.

Jo
Review №57

Jerry and the crew always do a good and honest job in my experience. I’m always happy with their service! Thank you!

Qu
Review №58

This particular Midas has been servicing my car over 5 years. Great quality of work, professional service and most of all honesty. Jerry is the best!! I appreciate his warmth and professionalism. Thank you guys so much for great work! The Best MIDAS in the area!!!

Da
Review №59

Great service at affordable honest prices. Jerry is as honest and kind as they come. Highly recommend.

Ca
Review №60

How could I not review this location. Best service I have received in a very long time. The front desk and mechanic acted promptly to assist me in an emergency situation. I was travelling to a family funeral when my muffler started making noise I called, arrived at 9 am and was back on the roa0. Excellent service and I made it on time!

Ca
Review №61

As someone who is not car savvy, Midas has been a godsend. I went to other auto repair places locally that would overcharge me for everything. No more. Midas is always clear with me about what needs work, what is urgent, and what I could put off if I dont want to put the money in for it now. I can usually get in the same day or the next. Jerry is friendly and doesnt seem to mind explaining things to me when its beyond the scope of my limited car knowledge. I trust them to take care of me and give a good price every time. They will also let you know about deals and coupons and you can check the Midas website for other coupons. 100% recommend.

Bi
Review №62

It’s my 3rd time going there and they always give me a good experience. I like how they send the link to my phone for the inspection with the links of how everything looks. They never pressure me to try to take care of anything that I didn’t go there for that needs to be done, and always tell me when I’m ready to get it done, to bring it back. He always puts the breakdown/estimate of what the future maintenance I need on the back of my device sheets which prepares me for when I go back and need to take care of the needs.

Vo
Review №63

I love this Midas! Theyre reasonably priced and the staff is like family! The staff is led by the manager, (Jerry) who is phenomenal! Mechanic Jose, is very personable and helpful when it comes to explaining what is wrong with your vehicle. Always an awesome experience!

Je
Review №64

When I arrived for my appointment they were ready to start work immediately. The entire staff was very friendly and professional. The work was completed quickly. Price was inline with competitors. Overall a great experience.

F.
Review №65

I’ll only be going to this place from now on! A friend suggested to go here for my oil change and I am So happy I did. They were friendly and Very fast! They offer great deals and made the whole experience awesome. I’ve already suggested other friends to go there if they need anything

Ch
Review №66

I just moved here and this was my first auto shop visit in the area. The guys repaired my breaks quickly and for a reasonable price. Can’t really ask for more.

Ma
Review №67

This Midas location is excellent! Great customer service and consideration with a customers time. Efficient emissions location.

sa
Review №68

Not only did they change my oil but checked over my entire car and surprised me with a report with pictures, a new service of theirs thatI really appreciate.

Je
Review №69

I’m so happy that I took my car to Jerry and his team. I had another local shop tell me that I needed new back breaks and that my car was “unsafe” to drive. Jerry was so quick in looking at my car and was honest in telling me that my breaks were measuring fine and that they could last another year. I’m so happy I got a second opinion and found an honest and efficient shop. I will definitely be going back!

Fc
Review №70

Great all around shop with great staff.

Li
Review №71

I went in due to some issues I’d been having with my brakes and everyone was so kind and helpful! I’m always worried about places like this overcharging or up selling, but they did everything they could to find the cheapest yet effective option for me and they did a wonderful job!

Ja
Review №72

Great service. My first time with Midas and at this location. The wait wasnt long. And I received some coupons for future routine service. Ill be back!

Ja
Review №73

Ive used this Midas before for exhaust repair. It may not be the least expensive option, but its honest, quality, up front work and i will pay extra for that any day

Pa
Review №74

This was the friendliest Midas I have ever gone to. I was in the city and needed an oil change before heading back south Virginia. I Googled Midas and this location was the closest to where i was. I asked what was the earliest appointment the guy told me i could come now and so i did. The location was clean, the service was fast and friendly. I use Midas here in Southern Virginia and I had even consider never going back. But after this experience My next oil change i will travel the 60 miles just to get their service.

C
Review №75

Ive always felt that Jerry, the manager who answers the phone alwayd is very professional and really cares that the customer leaves satisfied. Hes very knowledgeable and goes the extra mile for the customer. I think the value is excellent and prices are very reasonable. They are about 1/2 to 1/3 of the prices that the Toyota place gives me estimates for. I have never felt bombarded with extra charges by Midas for work that needs to be done now that they had my car in the shop. I have recommended Midas to others who have gone there and have been very satisfied and I will continue to recommend Midas. You are one of the few businesses that I am a repeat customer to. : )

my
Review №76

Absolute livesaver. Very quick and curteous service for my car. Worth every penny!! Midas got me out of a very tight spot when I hit something in the middle of the night as I was moving across the state. Car was fixed and ready to roll faster than the insurance company could process the claim! 12/10 would come back for service again and again.

Ni
Review №77

This site has been servicing my car for close to 3 years now. Always prompt work, great quality and full customer service. They treat you like family. I will continue to come here. Thanks Jerry.

Ro
Review №78

JERRY IS AN AWESOME GUY. REALLY FRIENDLY AND PROFESSIONAL. 👍🏻

ag
Review №79

Heard my breaks making a noise and went here for the first time as they had good reviews. I felt they were very honest and didnt try to fix anything that wasnt broken. I found the business very professional and friendly and am planning on using them again.

Wi
Review №80

I have been a long time customer of Jerrys for years. He and his employees had treated me and my vehicle with the up most service with getting me in and out with quality service within 30 minutes. The service is far beyond expectation.

St
Review №81

This was my first experience with this Midas facility. I just moved into the area and had only had my vehicle serviced by the dealer prior to this. After reading some reviews, I decided to try the Midas at 3199 Duke Street. They were professional, polite and efficient in conducting my oil change and completing a fluids and quick check up. Glad I came here!

Ph
Review №82

Very courteous. Did the work within the time frame they said they would. Would definitely go back.

Co
Review №83

Ive been a customer of Midas for forever and I love Jerry & staff! They are knowledgeable, courteous, friendly, and still treat u like ur theyre favorite! I trust them with not only my vehicle but my daughters newly purchased (used) vehicle! Keep up the great work gentlemen!😍🤩🥰

Sh
Review №84

Our family has been using the automobile services at Midas Alexandria since 1989. They have provides excellent services at fair prices on all the makes and models of cars our family members have owned over the years. They have provided to us brakes, batteries, emissions inspections, tires, tire rotations, oil changes, and excellent diagnostic skills to locate and repair a single wire in a 2004 mini van which caused the “check engine” light to remain on. They are excellent about calling and telling us the issue with the car, what will cost to repair it, and how long it will take them. They do not proceed with any work without owner’s consent. They have provided excellent service to our family and we recommend this auto service provider highly.

Bu
Review №85

Came here to get work done on a vehicle last minute and they practically had me in and out, were very friendly, reasonably priced for the job that needed to be done.

To
Review №86

I don’t usually post much but they sent me a text asking about my experience and I feel like it’s due for them. I’m big on customer service but honestly I don’t expect it nowadays. I was in a big bind where both front tires were riding on mostly worn out treads exposing some metal threadlike material. Could feel it when I drove. It was bad, real bad let’s say that. I stopped in on lunch break just to see and guy was flat out great. Got me in and out. Even met mechanic and they showed me some things on car that was needed and gave it to me straight no bs. Also gave good deal so moving forward I got a new place for my car if or when I need it. Much appreciation and much respect to those guys. They came through for me and went above and beyond and in a really big way and I appreciate them.

Le
Review №87

The Service overall is always great! The Manager Jerry is very courteous and knowledgeable! The Auto Technicians are timely and skillful! Never had a problem whenever the work is completed!

Sa
Review №88

Believe the hype.. Jerry and crew are efficient, honest, and reasonable. Hard to find service like this anymore. I recommend this specific location for all automotive needs !

Ma
Review №89

I have been taking my car here for years.It is the best place for auto maintenance I have ever found. Jerry runs the shop in a calm professional manner. He treats every customer with a how can we help you attitude. It is actually a pleasure to bring your car here. Jerry will be clear about how long the wait will be and exactly what will be done and how much it will cost. This place deserves an award from Midas for excellent service.

Ca
Review №90

Great customer service best I have ever seen any where. The gentleman in the front around 4 o’clock 1/27 the gentleman who worked the front was very helpful and kind and it is for this reason I will always be a customer and recommend this location

Mi
Review №91

Job was professionally done. Staff was courteous and knowledgeable. Completed work in a timely manner. I will definitely return.

Ky
Review №92

I’ve been going to this shop for a while now for oil changes and I always get great service. Never had any issues. Would recommend!

Jo
Review №93

I came in for a synthetic oil change that was on special and they were able to fit me in the same day I called! The service was done in a timely manner, highly satisfied.

Na
Review №94

Awesome crew the gentleman who was at the front desk (possibly a manager) was very helpful and pleasant to be around.

ji
Review №95

This has become our go to place for having our cars serviced. The manager Jerry is super nice and accommodating. The crew is experienced and competent. Place can be very busy on the weekends so plan on getting there early. I noticed many returning customers bring their cars in, which is always a good sign.

De
Review №96

This Midas location is the definite best on the DMV! Jerry should be promoted at the earliest opportunity!

Tr
Review №97

Staff was very friendly and quickly replaced my tires, along with a bunch of smaller maintenance items. Very happy.

Je
Review №98

Jerry and his Team at the Duke Street Midas have been taking great care of my & my families cars for over 20 years!! I highly recommend letting them do the same for you 😊

mj
Review №99

This is the best shop in the area. Jerry is always welcoming and can find time for your car in a pinch. The team never tried to push more work on customers and always explains the work being done clearly, concisely, and in a way we can all understand. This is the only shop I go to in NoVa since moving to Alexandria area.

Ki
Review №100

I stopped on a rainy day to replace wind shield wipers. I loved the price and the professionalism The employees were great. Even went out in the rain to put the wipers on for me!!!

Information
17 Photos
100 Comments
4.6 Rating
  • Address:3100 Duke St, Alexandria, VA 22314, United States
  • Site:https://midas.com/washingtondc/store.aspx?shopnum=3473&dmanum=892#utm_source=google&utm_medium=gmb
  • Phone:+1 571-483-8531
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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