My experience with Walker Mazda was wonderful. Mr. Veal worked endlessly to help me get my first vehicle and I’m grateful for his help! Communication was consistent and clear, my questions were answered clearly, and my vehicle was spotless when I arrived to drive away in my new SUV! I highly recommend Walker Mazda to anyone looking for a smooth process of buying a vehicle. Excellent job Mr. Kenderick Veal.With much appreciation,- Kayla

I had a minor dent and they took care of it for me from friendly service to timing of when it would be done. Only mode of transportation and they went above and beyond their service to take care of me and get my vehicle back to me.

Thinking it would be the right thing to do, I called and made an appointment so as to get in and out smoothly. But, making an appointment didnt seem to do any good. My truck sat for just short of an hour before anyone started changing the oil. The price to change the oil was awfully high for such slow service. I get MUCH better service when I take my wifes Mercedes in for service. If Mercedes starts building pick up trucks, Ill sell my GMC and buy one just for the prompt courteous that I receive at Walker Mercedes. What I got at Walker GMC was excuses for slow discourteous service. Seems they were use to it. People dont want excuses, just to be taken care of with a little respect and a little appreciation.

Very excellent service. Very professional which I like

They take 2 to 3 hours for a simple 15 minute oil change and thats with making an appointment. Only going because it is required to maintain the warranty. Also, I do not recommend dealing with them for sales. They upcharge you around 2,000 or more than what you can get one in Lafayette for.

Front bumper on my Honda Odyssey was replaced. Job was completed timely and the front end looks like new. They even threw in a car wash and vacuumed the vehicle. Insurance claim was handled professionally.

Best experience weve ever had buying a car! Thanks Greg!

I have not used the collision center at Walker. However, I have used the Walker KIA dealership service department recently. My complaint was about price for the service I received was too high. The service manager resolved the issue to my satisfaction.

They were friendly when I dropped the vehicle off, and it was finished in a timely manner.

EXCELLENT TEAM. SOMEONE ASSISTED ME AS SOON AS I DROVE UP & GOT ME SIGNED RIGHT UP. CALLED ME WHEN VEHICLE WAS READY. THE SUPERVISOR DEDREN WAS VERY PROFESSIONAL AND KIND.THANK YOU WALKER COLLISION CENTER

Michael Bailey took care of me once again. Ive had nothing but good experiences at Walker from dealing with Lawrence, Buster, Eric, Michael and Darron. Its refreshing to experience this good of service with one Company so consistently time and time again. Keep doing what your doing Walker its working!

The staff provided courteous, professional, and efficient service. I’m well pleased.

Always a great experience at Walker! Steve Farrell helped me purchase a Sierra 1500 and the process was quick and easy. Great prices as well.

Always bring my SUV to Walker they do an awesome job on my vehicle every time

I originally went to have the replacement part for the passenger side airbag put on. While leaving, I noticed the airbag sticking out from under the dash. When I go to open the front passenger side door, the door handle was broken. I reached for the rear door handle and it was broken also. After verbally getting their attention, the tech that did the work told me that my door handles were broken already. No sir they were not!!!! Buster White the Service Manager came out, assessed everything and told me to come back in 2 days and everything would be fixed. I returned in 2 days and he had them to properly stuff the airbag beneath the dash as it shouldve been and gave me 2 new door handles for the passenger side. This last visit has shaken my confidence in Walker Automotive service department.

Made an appointment and the car was serviced on time. The waiting area is clean and comfortable. The only reason I did not give 5 stars is the price for the oil change is higher than some of the convenience oil change providers like Jiffy Lube.

No point in leaving a review but they keep requesting in email. I’ve left one negative review that explained the issue. Luckily I took the next step with GM who has referred me to another dealer. Walker CAN NOT figure out ANYTHING without a current code being present. So basically, if they can’t hook up to a computer and it diagnose it, good luck. I know multiple people who’ve had the same issue and some that traded in due to this.

Very nice professional workers did a great job on my car

Smooth in and out service. Was greeted by a friendly technician. Service was completed prompted and very satisfactorily

Walker replaced the passenger side airbag on a recall from GM. They got the job done quickly and were friendly and professional. Excellent job!!!

Everything one was so nice, welcoming and professional in getting the job done on my new truck.

Very friendly and professional staff. I was in and out in 10 minutes. I stopped by on my way to work and moved me to the front of the line!

Great service,excellent repairs,Oct 31,Nov 1st tornado damage.

Courteous, Kind, and Great Job!

The personnel were very professional and courteous. My scheduled appointment was on time and timely.

As always Walker did an excellent job at the very minimum wait time, great job guys.

Recall on airbags. Very accommodating service.

Although it took much longer then expected to complete the repairs the quality of work was very good. The people were friendly and very professional

The back glass on my 2020 Acadia is leaking when it rains. 2nd time in shop and now leaks worse. Guess I will try the 3rd time. Each time they have kept it for 3 weeks.

Amazing fast service

I brought my vehicle in cause it was hesitation when I try to start it Mr.Adam helped me it was the battery and he changed it out.

Service was great! They repaired my vehicle after a car accident and you can’t tell where the damage occurred.

Collision with deer with major damage and Walker performed complete restoration that made my vehicle look like new. Was treated like family and could not be more satisfied with both the look of my vehicle and the performance afterward.

Walker Collision Center has been used by my family for generations. I would highly recommend them for their customer service, attention to the little details and overall experience.

Seems to take a very long time to get your car back

Bought my truck in for service, The place were clean, professional, did not have to wait long and friendly

I purchased my 4th used vehicle from walker big lot.

Great service with a courteous and friendly staff. No complaints whatsoever.

Very efficient service.

Excellent Service To My Vehicle...and Customer Service

They did fix my car but I asked for the part that was changed and it had been damaged by the tech removing it with pliers.

I brought my truck in for warranty repairs. They refused to cover it under warranty and told me to leave. They did not offer any assistance, or tell me if they would work with my insurance, or how much the repair would cost if I decided to cover it myself.

The was performed in a timely manner.

Oil change was the only thing that was suppose to be done but they did a tire rotation I did not authorize. My tires were already rotated with a sticker reminder on the window in sight. The service rep should have noticed it also because it was right in the driver sight. So the money spent on tire rotation was lost.

Very quick, very professional

Staff very nice and courteous

Fast and professional. Great office.

Special air stem caps left off vehicle wheels

Very helpful staff, but I wish they were better about reaching out and keeping the customer in the loop.

Great Service

Walker collision center repaired my 05 Honda Civic. They did an awesome job and had my car back to me the day it was promised. Hopefully I will never need my car to be repaired because of a wreck again, but if I do Walker Collision Center will get my business.

Great service

Ive never had a negative experience to date at this business. They do great work!

Awesome repairs completed on my Ford Focus after I was rear ended. I got into another accident and unfortunately, my vehicle was totaled, but the body shop did an awesome job of keeping me informed about everything.

They did an excellent job fixing a damaged front corner of our truck and a mirror that was busted.

There was another delay with my car. When I expressed frustration, I was rudely told I was welcome to go get my car and drive it with no glass. We will never use them again.

I took my truck there because the guys insurance adjuster recommended it! They said it would take 2 weeks and a month and a half later I get the truck back and the bed is about to fall off it! They reused damaged parts! They didn’t fix a couple of the dents in the bed and since leaving my truck has been to 2 different shop only to find out the frame is bent and walkers didn’t even check it! The most horrible work I have ever seen!

In response to Mr Calvin Hutson your truck had 14k worth of damage that type of repair is going to take longer than two weeks. the frame was not bent the rear end was bent which we replaced with a new one. We do not reuse damaged parts on customers vehicles. I am sorry for the extended time it took but you must admit to yourself that in a real world this is a false claim on a job that size.

Everything was great from start to finish !!!!!

Wish I would have taken other comments into consideration. The work done was definitely not quality work. The service was not the best, nor policies they come up with afterwards. I would never recommend them nor would I recommend Walker Honda

Terrible and they stole my phone holder out of my car. Never again.

They did a great job and kept me informed of the progress regularly!

Poor poor poor service! The women in the lobby are rude first and foremost I paid out of pocket expenses to get my car repaired they say itll be done in 9 days which actually turned into a whole month! Finally get the car back and my front tire is flat to the ground half a**ed detail on my car they did first of all we paid out of pocket pay and this kind of service is ridiculous oh on top of things my door doesnt even shut all the way!!! I am highly disappointed in Walker Collision I wish I wouldve gone to Kyles Collision heard their work is much better omg. (-_-) never again will I ever deal with this collision center work was rushed.

This is the worst collision center ever !!!! Please beware it took two weeks and they said my car was done. I immediately knew something was wrong as my car they dont make so it wouldve taken longer then that. After going to see in my car it was horrible the paint job looked like someone had taken keys to the new paint job. My door doesnt even shut properly anymore my window sounds like its gonna fall off. Please do not go here they will not even make things write and make u pay out of pocket instead of billing insurance.

Great place for auto service!

Good experience with the repair shop

Great people

Pretty darn good service

I was very disappointed

Loved it!!!!! Best people EVER!!!!