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Magnolia
3401 Richmond Hwy, Alexandria, VA 22305, United States
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Magnolia

Comments
As
Review №1

The manager was so rude and unprofessional! Very disappointed how she treated us .

St
Review №2

Amazing service from beginning to end. Eli spent lots of time with me both testing speakers and equipment and just explaining concepts, answering questions, etc.I could not recommend more; if you are in the market for great audio technology, whether you know a lot or a little, you will know more when you are done.

ja
Review №3

By far the worst place to have your control 4 installed or worked on. If I could give this magnolia 0 stars I would. Please avoid!Probably the worst customer experience of my life. I would avoid this magnolia store at all costs. Their control4 installation crews lack experience and are unprofessional. Don’t waste your time or money at this store. Find another one especially if your having a whole home a/v solution installed. would rate “0” if available!

Wi
Review №4

I wanted to like this store and actually purchased equipment from them on multiple occasions but the service from a few people (including the manager is just awful). One if the associates spent a lot of time with me determine the best sounds equipment for my house. I really wanted to give them my business.However, after having trouble with some sound equipment I went to return it. The store associate started lying saying that the stuff I bought came with additional cords making a big deal about letting me return it (even though I was within the two week return period). He also started challenging me on why I was returning the products that the manufacturer had already confirmed was faulty. Just steer clear. There are better places to do business with more consistent service.

Ma
Review №5

Magnolia is a SCAM! STAY AWAY! We purchased a 65 Sony OLED along with a Sony soundbar. Magnolia did the install, which the actual physical hanging of the TV & soundbar were good but the configuring was a debacle. The soundbar would cut out and sound would switch back and forth between the TV and soundbar with a 2 second pause in between. We called 3 times to get a tech out (including talking to the manager) with no call backs or help. I ended up spending 3 hours on the phone with Sony tech support and we were able to fix all their misconfigurations. Sony recommend NOT using that installer again. We paid Magnolia to have it setup and they ended up being clueless. We spent 8k with these guys and they screwed us with absolutely no support. STAY AWAY!!

Cl
Review №6

Bad recent experience at Magnolia.

Information
2 Photos
6 Comments
2.5 Rating
  • Address:3401 Richmond Hwy, Alexandria, VA 22305, United States
  • Site:https://stores.bestbuy.com/va/alexandria/3401-jefferson-davis-hwy-493/magnolia.html/?ref=NS&loc=ns100
  • Phone:+1 703-236-6118
Categories
  • Audio visual equipment supplier
  • Audio visual equipment rental service
  • Electronics store
  • Home theater store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:9AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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