Bill Burns is always nice and very helpful. Whenever I need anything he is always willing to help me out and take very good care of my car. Honda is amazing and I love getting my car serviced there and I know I never have anything to worry about with my car as long as I’ve got them on my side. I refer all of my family and friends to go to Honda and ask for Bill Burns when they need their car serviced!

I had a dead battery and a family emergency. Megan worked me in without an appointment, fixed my problem, and got me on the road in less than an hour. She really cared about helping me. Wow.

Glenn was hard working, quick and efficient. He helped me with all my questions and needs. He’s so understand every time I come to airport Honda!

We purchased our Honda here, excellent service, always on time, very friendly staff. Always greeted at the front door with a smile. Never have to look again..This is our home base for cars.

This is the second time buying a car from Airport Honda! I’ve always had a great experience with them Joey is a great salesman and very fair with pricing! Glenn in the service department has been very helpful with my SUV’s service! I would highly recommend them!

I have used this service department for years. Bill Burns has always been professional and knowledgeable. I recommend using Airport Honda and Bill burns!

Glen Burton took great care of our car and got everything done quickly & thoroughly (while my 3 year old daughter & I waited in the customer lounge [which did have a little play area with blocks and beautiful murals on the walls])

Brought my car in for an oil change and tire rotation, Glenn took great care of us and helped me get my rear view camera back up and working. Highly recommended!

I drove in to get new windshield wipers. Jo Lafollette was our service person. He was very attentive to our needs and had the wipers switched out in no time! Thank you!!

Glen was very professional and took great care of my cars service quickly. Great job!

Glenn was awesome! We asked if he would honor a competitors coupon that was not only expired, but not even in our possession at the time. We got a good chuckle out of him, and he gave us a discount.

Glen, a member of the service department, was very professional and his demeanor made me feel confident about the quality of work being done.

Pleased with service and the waiting area was a comfortable place to wait. Staff was knowledgeable and friendly.

Great customer service. Maintenance was done without any issues. Thanks to Joe in service for his help.

The service professional who assisted me at his desk (Joe Lafollette) and inside was quite professional and easy to talk with—excellent!

Glen was awesome! He was friendly, helpful & went above & beyond to make my appt smooth as possible.

Great experience, thanks to Joe Lafollette!!! He was knowledgeable, helpful, friendly, and kept me updated since this was an all-day service. He also honored the dealership coupons, thereby saving me $. This was my first service visit at Airport Honda, and I will certainly have all my service and repairs done here thru Joe Lafollette. 5 stars out of to Joe.

I was a drive up and this was completed in a timely manner and by nice ticket writer. Thank you as always.

Megan was an amazing service advisor. Very professional and customer focused.

Thanks to Glenn & the whole staff at Airport Honda I have a dependable vehicle to get where I need to go.

Great service! Bill Burns did a fantastic job.

Bill Burns has wonderful customer service. Got me in and out. Go check him out!!

Very pleased with everything and my service advisor Mr. Burns.

Always excellent service. Bill was very friendly and helpful.

Glenn was professional and took care of my service in a timely manner

Glenn Burton in the service department was very helpful and quickly got me checked in. Ive never had a bad experience here and everyone is always kind.

Bill Burns took good care of us today with service on our Passport! Thanks!

I went there for my oil service and I don’t know much about cars. But Bill Burns help me a lot .My break rotor was really bad and something wrong with alignment so he really explained me in detail and help me out and fix it.

Bill Burns is very professional and considerate b

Excellent service; Glenn went out of his way to help me as I work 12 hour shifts at East Tennessee Children’s Hospital and have trouble getting my car in for service!

Bill Burns is the best service representative that Airport Honda has!

Bill Burns was my service advisor today, and he was very friendly & helpful.

Thank you so much to Bill Burns! He was professional, courteous and awesome!!!

Great customer service & assisted the problems my vehicle was happening quickly!

Glen has taken care of my car for the past 4 years while I attended Maryville College. Since I graduated I still drive two hours from out of state to keep my business with Glen. He’s has done such a good job over the years I don’t have any interest in taking my business else where.

Bill Burns excellent customer service

Glenn was good to deal with thank you

Bill Burns did a great job

Bill burns excellent service.

Bill Burns was efficient and professional

Great service Bill Burns

Bill Burns was excellent.

Fast reliable service.

Took my truck in for a mystery engine glitch. Discussed the possible problems and they did their thing. I needed a software update and they hooked me up. Didnt charge for their time & service. Great place!!!

The A/C of my 2019 Accord stopped working during our vacations in Western North Carolina. I chose to take my car to Airport Honda for service before my 8 hours return home. I received extremely courteous and high quality service from Rick McGinnis. Besides proficiently fixing the issue he performed a full multi-point check of my car, where he found one more issue. Labor was entirely covered by warranty and the part needed was at a very fair price. I highly recommend this service center, and wish all Honda dealers were as good as this one!

Have had my cars services here for 26 years. They have always treated me right

Bill Burns is Great!!!

Great customer service.

Bill is great

Service was so friendly and even fixed the few issues with my car in the service lane at no charge!! I was originally quoted $20 and even though that’s not much, the fact they went out of their way to help at no charge was so kind. They exceeded my expectations and went above and beyond what I’ve experienced in other service departments before. Fantastic first visit since I purchased my 2016 HR-V!

When searching for the perfect car for our family, we found Airport Honda and a salesman that made our buying experience the best we’ve ever had! Kevin Coffman was knowledgeable friendly and even called us after the sale to make sure we didn’t have any other questions. Customer service was excellent, and we’ll definitely be back when the time comes again!

Glen was very helpful!!!!

Dan has made my experience as easy and layed back as possible. He not only wants whats best for you, but for anyone you send his way. Good stuff D!!

Airport Honda is amazing! Im getting my 4th Civic and have co signed for 2 other vehicles from them and would not change a thing. Very friendly sales team, quick and efficient, and just overall great to work with. Wouldnt go anywhere else!

We have purchased 3 vehicles from Kevin Coffman at Airport Honda in Alcoa, TN and I can not say enough about this organization.This particular transaction was a little different, as it involved a divorce situation and the need for me to finance my first new car all on my own. I was dreading it, and Kevin came through with flying colors! I told him what I needed, what I could do, and he delivered in less than an hour. I have the vehicle I need, the payments I can handle, and the satisfaction of knowing that he helped remove a huge burden from my shoulders.He and the team at Airport Honda are the best, truly. They are worthy of your business!!

Great service team. Very customer friendly. This group has always been really nice.

Very happy with my very first car purchase! If you are in the market for a vehicle I would highly recommend Matt Johnson at Airport Honda! He made the buying process a breeze!

Excellent

So happy with my first Honda car purchase! Great experience and I highly recommend!!

Matt took amazing care of me. If you go to airport honda this is the man to see

Kevin Coffman and Matt Johnson took wonderful care of us. We have bought cars at Airport Honda for years and plan to continue that for years to come.

Outstanding service and commitment to meeting customers needs.

Second vehicle from Matt and Airport Honda. Great people and great service

Awesome

Called about wheel locks. Son bought a used honda and the service guy told me to bring the car or wheel in to get it removed.....I told him the car has a flat tire..

Bill burns great service

How to replace a battery a Mikey winning serviced walked out the guys in the parts department are great and they have great personalities

Bill Burns was a true professional, listening to our concerns, helping us get great service and got us on the road in good time.

Glenn at Airport Honda took good care of my car this morning, noted all of my well needed repairs, and took care of them quickly! I’ve always had great service here and the staff is so nice!

Glenn got me in and out fast. Awesome service and very polite.

Bill Burns was great. Great service

Bill was fantastic and got us taken care of quickly