I went to Mitsubishi because I needed some dealer only fixes. The fixed my fuel assembly well but once fixed another issue came up. It made me question is I even needed my entire fuel assembly fixed. I was told all my lights were off and when I got my car that wasn’t the case. I have been calling the service manager for days, left several voicemails and they are no longer helpful. It’s very upsetting. I just want a call back to try to fix my other issue. Very disappointed with their lack of contact.

Brian you are my hero! Brian and his technicians were amazing. I definitely felt like I was being pampered and they went above and beyond in providing fair pricing and honest work. Everything was taken care of to the T and I was very happy with the result. Thank you for helping me achieve my big mission in moving to the PNW. I WISH I COULD TAKE YOU ALL WITH ME! ❤️

The service staff at Fiesta Mitzubishi are the best. Kayla was very friendly and professional. They definitely have a repeat customer from now on! Thank you!

I had been looking for a vehicle for a few months and came across a few jeeps that I wanted. I had sent an inquiry to a few places but was promptly notified by fiesta Mitsubishis team. They sent a courtesy video taking about the vehicle I was interested in and after responding to them Glenn and Esperanza went above and beyond to make sure everything worked out perfectly got me a payment I could afford, and helped make my trade easy. I haven’t had the customer service like this ever. I drove up from Las Cruces to purchase a vehicle from them and had no regrets about it thanks to their customer service and business. They even worked with me on their day off due to my chaotic work schedule. Thank you Glenn and Esperanza for everything!!!

Zac did an amazing job during our shopping experience. We felt that his attention to our needs were held on a higher pedestal. We definitely will be recommending our friends to this dealership.

Great service and helpful staff. Kayla was awesome in getting us a Lyft to and from the dealer while we waited. They have a friendly crew in the service department as well.

I purchased a vehicle from Fiesta Mitsubishi over the weekend. I would like to thank Esperanza, Elexus, and Zach for their help in making it as good an experience as possible. They were polite, professional, and even fun! I appreciate their hard work and accomodations. I would highly recommend this dealership.

I had such a great experience here! Esperanza and the rest of the staff were amazing. This was hands down the smoothest car buying experience Ive ever had. I was driving off the lot with a new car in just a few hours. I cannot express my gratitude enough. Highly recommend this dealership!!

Very friendly, nice staff. Clean facility. I do not mind the drive from Santa Fe to ABQ to have my car serviced, as I feel it’s a great value.

Zac was amazing! It was the easiest car buying experience I have ever had!-Miquela

I had several years of less than wonderful experiences at Fiesta Mitsubishi and was going to look for another service provider. I had 2 really good experiences in the last several months due to the service manager,, Sundi Maestas. She was professional and efficient and gave more than 100%. I will continue with Fiesta.

Great customer service! Taylor has a great personality and makes sure the customer is satisfied.

Buying a car from Fiesta Mitsubishi was a painless, no hassle or pressure environment. Everyone was polite, knowledgeable, helpful, understanding and worked with me to get the car I wanted. If i need to buy another car I will shop at Fiesta Mitsubishi. Their customer service is OUTSTANDING! and their people are professional and courteous.

This place went above and beyond to help me get a vehicle! The service I received from Addie and Joe was awesome. Thank you so much. This is a great place to purchase a vehicle. I love my new Jeep!

Make sure you check your vehicle after maintenance and repair.They miss the screws after change batteries.It’s unbelievable poor quality.

Worst communication and customer service. I over communicated my interest and desire to buy a vehicle from them for over a week to be told now they have 75 people interested and it the general manger has employees acting on his behalf.Won’t be buying from this place ever.

Impressed with the service at Fiesta. Thanks Taylor Vigil!

Esperanza is nice. No pressure.

Great, no-hassle buying experience. Best car buying experience I’ve had thus far. Thanks!

Excellent customer service!!Elexus Conner was awesome!

Everyone is very nice, helpful & professional. 😊

My family and I are extremely happy with our new Mitsubishi from Fiesta. The customer service is outstanding. 👍 Zac was very friendly and knowledgeable. He went above and beyond to ensure our satisfaction with our new purchase and we are very appreciative of the kind service we received. We couldnt be happier with our new Mitsubishi. Thank you so much Zac and Fiesta Mitsubishi!

Sundi is always so helpful!

Swing by and figure out just how great everything is there and if you can afford it get a vehicle today cause it is more than worth it. ^.^

If I could leave zero stars I would. We have had the absolute worst experience here. We were sold a car for our daughter saying it was fully inspected. Immediately when we drove it home, it started leaking oil. We took it back several times, made to think the leaking oil was a figment if our imagination. One salesman even said “Well, sometimes if you don’t turn off the air conditioner before you turn off the car, it can leak fluid underneath the car.” Seriously? That’s crazy that none of our other vehicles do that. The issue was blamed on a stripped screw. Well, that wasn’t it and Fiesta Mitsubishi is not willing to fix it. We took it to a trusted mechanic, but are having to pay a significant amount to fix it. PLEASE DON’T BUY FROM THEM!!

Service representative was very straightforward, conscientious and honest about diagnosing problems with vehicle. We had it towed there after a breakdown on interstate. They worked on it as soon as they were able, and kept us informed about what needed to be fixed. They also applied any discounts and/or specials to our final bill. We were/are very pleased and strongly recommend Christy and her crew. Thank you.

Sundi, the service advisor was very helpful! She went above and beyond the job requirements!

Phenomenal, professional, & personable dealership with a stellar team! Special thanks to Saundi in the service department for all of her wonderful help! They got me and Dewy (my little mirage back) on the road in no time!

It was a really good experience at Fiesta Mitsubishi. The receptionist is really friendly and knowledgeable about vehicles. I really appreciate the fact that she took time to explain what a cabin air filter was.

Friendly, competent and fairly priced.

They were not pushy. They were helpful and honest. This is a great place to buy a vehicle. I love my Outlander PHEV.

Good service.

This is the only mitsubishi dealer in New Mexico and the parts department has not returned my call in over a week, have called over 20 times and no one ever picks up. DO NOT OWN a mitsubishi in NM!!!

If I could I would leave zero stars....Dealers are not negotiable, please be aware.. really 14k out the door the vehicle had body damage, please be aware I will not go back again.i will not recommend anyone here.

From walking in to driving off of the lot, everyone was respectful, kind, and very helpful. Joseph assisted me in finding the perfect car, I let him know what I wanted and he showed me what fit. I was able to test drive the cars and make my decision. The paperwork was easy (or, as easy as it can be) and I was able to get me car the same afternoon. My new car is just what I wanted. I was nervous about being a first time buyer but Joe and the rest of the team made the process simple and easy to understand. Thanks, everyone!

I couldnt have asked for a better car buying experience! Mark Selph was very helpful and understanding. He helped us buy the perfect car for us. They provided the car fax of our 2015 Wrangler and answered all the questions we had.

Excellent overall experience and standout sales service.Zachery was extremely helpful before, during, and after the sale and made sure to answer all our questions or research the answers if he was unsure. He listened to us to find out our needs and was more interested in making sure we got what we wanted than in just making a sale.Bob was very helpful in getting us the information we needed when we needed it.Will recommend this dealership to others.

Came in today (3/6/20} after researching online what I wanted to buy in a used car, and was immediately greeted by a sales rep by the name of Dewarn Mercer who goes by D and was helped with my search with zero pressure on his part.I actually had a fun, no-stress experience. Bottom line: D made me an offer, I countered with a fair price, it was approved by the sales manager and I had my NEW (to me) used car... a 2015 Toyota Yaris. D did everything he could to make my car-buying experience the best experience he could... and he succeeded. Thank you D. Youre awesome man!I told you Id write up a great review for you and your friendly dealership... Fiesta Mitsubishi on Lomas and Louisiana in Albuquerque, and here it is. Thank you for everything you did for me!

My experience there was so amazing! Me and my husband walked there and drove a car home! And Bob Cardenas was especially helpful. He did everything to make sure we got the car we wanted at a price we could afford. I would highly recommend him to anyone who is looking for a car. Definitely go to Bob Cardenas, hes the best!!!!

Snotty lady who works in the front counter of the service department. I believe they over charge on replacing and fixing problems with the car. For only one tire they wanted to charge me close to 400. Same tire I found for 108 and to put on rim only 20 dollars.

Love thier automotive shop friendly service every time

I had a great experience! Joe,Adam, and Skyler were a great help! They made the process very easy and enjoyable. Everything went smooth with no problems! Definitely going back when its time for a new vehicle! Would highly recommend to anyone looking for a new vehicle!

Jonathan was great, sweet, and very easy going with a happy welcome and communication. Left shop with a good memory to return. Thank you Jonathan!

Parts department is amazing!! Steve helped me very much on my car issues, and saved me from a con another shop tried to pull on me! I’ll stick with Fiesta Mitsubishi.

I bought a used Malibu from Mark Mitsubishi. Tyler was very helpful, patient and professional. The whole experience was really smooth with his help. I would definitely do business with them in the future.

The service team is stellar. I bought a used Mitsubishi, my second, while living in another state. I had a horrible lease turn experience with a Mazda and my last Mitsubishi was a dream car with virtually no problems so Im sticking with them. I recently had 2 nails in a tire and the service manager Erick went out of his way to accommodate my emergency quickly to get me back on the road. I had just had my wheel alignment done several weeks earlier. I was concerned the leaking air may have effected my alignment, so they rechecked it at no charge.

As I was taking a drive to the park, Bob Cardenas and I had met at a stoplight, and offered to buy my car! I was astonished by his energy and his commitment to doing so, and to get me into a newer car- which he did! One that I absolutely admire, while also giving me the ability to work on my credit! Bobs energy is something else of this world, and its completely encouraging as well as securing. I knew I was in good hands as soon as I walked through the doors. Thanks Bob! Giancarlos had also taken great care of us every step of the way, as reassuring and down to earth he was, I didnt feel overwhelmed/pushed into something I was uncomfortable with. His energy was that of an old friend who is always there. Thanks again Giancarlos! If you want to in good hands this is the place! I definitely will be a returning customer! Thanks for getting me back on the right path, with an amazing vehicle!

Friendly knowledgeable customer service staff. Reasonable pricing. Very helpful with explaining mechanical issues. Thank you

Was only there to look but we were given a good deal to pass up. Thank you Skyler, Joe, and Adam for getting us into an awesome car we wouldnt see ourselves driving off the lot with. We had to rewash our car after seeing watermarks from the dealership detailing the car and noticed more scratches BUT still thankful for a new car. Coming here again when its time for a new car:)

See my post under Fiesta Volkswagon to see how they operate. Dont use the internet to set up buying a car at these dealerships. It wont be there when you come in for the appointed test drive.

We recently took our 2014 Mitsubishi in for servicing at Mark Mitsubishi and we received excellent service.From the time we made the appointment to the day of servicing, we were told how long it would take (worst case) with periodic follow up’s.We were given a tour of the facility so everything we needed while we waited as easy to find.The staff was friendly, polite & professional. We highly recommend Mark MIT To anyone looking for a top notch dealership & service department.

Very long exhausting day....but the people working here were amazing! Jeremy and matt worked so hard to make sure I got a car I was happy with around where I wanted to pay. They were kind and kept making sure my daughter and I were comfortable while we shopped for our car! So happy I got my car and when I need another one one day I will for sure come back to marks casa !!! Thank you Jeremy and Matt!

Christian, Henderson,solid individual. Great team effort with all individuals involved in offering the best deal possible. Great dealership, I will be back.

Esperanza was a great salesperson!!!! And Joe is a great manager!!!!

Mark Selph was very helpful helped me get a great deal on my brand new car was very patient and courteous he was there every step of the way

Would give them one star if I could. They were great when I was purchasing promising great service and real benefit to their insurance packs. Then I went in for a tire appointment and although I have tire insurance (that they promised would cover tires in full) they want me to purchase them out of pocket because they passed their life time. They sold me old tire, tire insurance but they want to charge me 750 for tires. Do not purchase insurance plans with them and make sure you question the services they preform on your car. Dont fall for their promises lik

Had to go back several times for things they forgot to fix which I paid to get fixed.. Micheal smith is a good guy in the long run. If you go for service talk to Michael smith. But other then that, dont buy a car unless its brand new.. And you get an extended warranty..

Great!! I love Kevin ❤️ he is so sweet!! Very nice 👍 lady at the desk helped me!!

The service department is ran so efficiently, always! Such professional and eager to assist employees!

Went in for airbag recall. Was told it would take 2 hours so we just decided to wait in the waiting room. Almost 3 and a half hours later it was finally done (if we knew it would be that long we would have taken the ride they offered to the mall, that was nice I admit) however something happened after removing the dashboard and the technician broke our radio. They said they tried to fix it and couldnt. (They did go to a place to get a part they thought would fix it so they deserve credit for that) its not a huge deal its an older car and we told them that. We usually listen to stuff off our phones. Also the doors use to all unlock when putting the key in the drivers side door and turning it twice. Not anymore. But the 3 and a half hours was what really sucked about all that.However Mike was very apologetic (for the radio, not the wait) and delivered good customer service. It wasnt his fault. It was whoever was working on it or they were really backed up.Also Whoevers office is connected to the waiting room had an associate come in and they got in an argument not yelling but talking loud enough the whole waiting room could hear. Both using the f word s word many times. Hey were adults but come on this is a place of business, act professional or at least close your office door if your going to use a bunch of profanity where all the customers in the waiting room can hear you.

We went to find my mother a vehicle to pull a food trailer. We met Merritt, he was kind polite and he actually listened to us. We got a Chrysler Aspen that had been garage kept with low miles. He found the right vehicle, and saved us money.

Bought a 2018 Hyundai Santa fe at this dealership for a great price. Got the monthly payment I was wanting and got great value for my trade in. The sales guy Tyler was awesome. I didnt think I was going to be able to afford this SUV and he pulled ever string to get it at the price I could afford. Couldnt be more pleased with my decision to trust this dealer and salesman. Thank you for the excellent experience

Mark Mitsubishi’s service department is amazing! Mike DeForest has always been fair when it came to maintenance on my previous vehicle. I was recently in a wreck because of a red-light runner and Mike made sure I was given a good deal for my new Outlander Sport. Anthony assisted in getting me into exactly what I wanted and ensured the entire transaction ran smoothly. The entire team is awesome and is why I chose to purchase another Mitsubishi.

Honestly, the folks at Mark Mitsubishi are the most respectful and courteous people to work with. To put into perspective, Im a first time car buyer who is a lot younger than most people who buy a car with a very limited income. As soon as I drove my mirage, I knew it was what I wanted.Daniel, the salesman, was so kind and told me everything I needed to know about the car and treated me with respect. Most other dealerships saw me and thought I wasnt a serious buyer. Once I told him what I wanted to pay monthly, their financial guy was able to work a deal and give me the best rate Ive ever seen on a car.I would recommend Mark Mitsubishi to anyone if they want to be treated with respect and walk out with an amazing deal.

Very friendly and did good work on my car

Excellent dealership. Their service is superb and they treat me with the utmost respect. Oh, I bought an Outlander GT from this dealership as well and the SUV is one great machine. Very reliable and it gives an excellent ride…

Love this place, even though my car is 10k cheaper a year later customer service is great.

Great customer service.. friendly, eager, and helpful!I will never buy a Mitsubishi again.. Ive had several problems with it that should not be happening with a brand new car. However Marks Mitsubishi has taken excellent care of me everytime!

If I could rate a zero star it would be zero. Horrible customer service. Horrible experience! I do not recommend going to this place or buying a car from them ever! Their is no communication between anyone in this place.

I bought a used Jeep Renegade from them. I paid cash for it and they said they had to detail it 1st even though I asked why? (It was detailed on the lot to sell already). After more than 2 hours they finally brought it back. I believe they removed some GPS from it and lied saying they had to detail it when they did not. Anyway the reason for the low rating is because their annoying automated phone system keeps calling me with offers and service data. I never authorized them to call me for this and I told the salesman multiple times to turn it off and yet it still keeps calling me many months later. I will not buy from them again because of this and I also will not give out my cell number to a dealership again. In addition to those phone calls I also started receiving calls from the fire and police groups out of Albuquerque to support them. I am not from Albuquerque and I dont give out my cell phone to any Alb businesses. I only gave it to this dealership because I was in the process of buying a vehicle. It is more than a coincidence that I suddenly started receiving phone calls from Alb fire and police groups just after I purchased this vehicle from Marks Mitsubishi. They had to have given it out..

I walked in the dealership in a panic I had a Kia Soul that needed some work but at the end of the day wasn’t happy with that car. I worked with a gentlemen named Zac. I told him my situation and asked to speak to his manager to see if he could help I spoke with Scott who said I have connections I’ll get it done. We worked the deal in about 3 hours time I was approved and filling out paperwork. Thank you Zac and Scott for all your help.

Awesome. Great people. Love this place.

They can be very pushy. To me I felt like I was forced into buying a car. They didnt give me a chance to look it over, they didnt let me think about it, they just kept insisting on making a deal with me. They also didnt even go over the vehicle with me and explain things, But on the other hand some are nice it just depends on who you get. the second day I went they explained the vehicle to me, they helped me a little better I just for one am not the person who likes getting pushed around and I like to think and I didnt get that I got overwhelmed more then anything. Like I said it just depends who you get and who you deal with .

Service department was responsive and friendly. Will go back again

I had my car towed to them after a scary situation on the freeway and I feel they took advantage of the situation on many levels. Do yourself a favor and find an honest, professional mechanic. I would not recommend them for anything. Oh, and I called the person who answered my review -- they never called me back. Pass this place up.

We went to other dealerships but were disappointed and Joe at Marks Mitsubishi helped us find our new car. They were not pushy at all, they were helpful and knowledgeable. Give these guys a shop before looking anywhere else!

Steve in Parts & Mike DeForest in Service are fantastic; have worked with them for a long time and theyre always so helpful.

Great attitude and willing to work with you to make a great buying deal and experience. Purchased my vehicle in a great time manner.

Compared to other locations, very high value on their oil services and very friendly staff. These guys are good!

Mark Mitsubishi was really helpful and ask for Eric his was a very friendly and helpful sales man he deserves a raise 🙂👍

Great Service Advisor Jonathan Rodriguez-Ramos assisted us with our Mitsubishi Service

Very good service and hot us into a starter family car. Quick service.

The service team and parts team are really great. The communication was outstanding.

Friendly service, amazing salespeople and management! I would recommend Marks Mitsubishi to everyone looking to purchase a vehicle!

So far so good is all I can say! I spoke with a salesperson named Daniel and he was defintely one of the best Ive dealt with. I went in to take a look and test drive the car but ended purchasing due to his helpfulness. He was able to get me a great deal and answered all my questions. As a first time car buyer he made the process alot smoother and wasnt one of those pushy salesmen at most dealers. I would recommend Mark Mitisubishi and be sure to ask for Daniel, he will take care of you!

Nice front desk guy, got all my car issues fixed in just a couple quick hours. Thank you!

Transitioning from one state to another and finding a place to trust with the care of your vehicle, consider this place.They are very accomodating and know what they are doing.Kuddos to Jonathan and to mark who assisted me and informed me every step of the way.

Great selection, Joseph helped us find the perfect suv, and Joe got us the best deal possible. These 2 guys were awesome and i will definitely be sending my friends to them!

Very helpful folks. I was lost and needed directions. I had at least 5 people attending to my needs. I dont even drive a car but that didnt stop them from helping me.

Everyone here was super nice. After a bad experience at Corley Lincoln with rude, unprofessional staff, we almost gave up looking. Then we ran into Henry and went into Mark Mitsubishi. Super satisfied!!! We will definitely be going back and highly recommend them for anyones future car purchase. Thanks guys!

Mark Casa Mitsubishi lied to me they said they could get me into a 2017 Ford Focus for $10,000 plus financing at $12,000 they told me the payments would be $300/ month times 5 years...Im not dumb that comes out to $18,000 total not $12,000 nice try though

Went in to shop for a car.left after seven hours....my husband was still signing papers..might be a good idea to offer sone kind of snacks to car buyers.that was a long time to not have access to any food.nothing fancy.but cookies??

Mark Mitsubishi on lomasand would recommend Mike In the service department Any time. Thank you so much for taking care of me and my son so fast and efficient. GUADALUPE RIMBERT

Excellent excellent customer service. This is the best dealership in New Mexico!

Good people to know when you need automotive repairs and services

We love the vehicle we purchased however, no competence with finance employee. False promises and over a month to pay off trade in. Resulting in damage to our credit. Employees do not take responsibility for their actions.

Service advisor & all service & parts staff were excellent as usual

Great selection of used and new. Great service and fast

There was an issue that I had at Mark’s Mitsubishi concerning the purchase of my used vehicle; however the issue was resolved thanks to the Director of Operations, Mr. Bob Tabor. I am now a satisfied customer.

This place maybe deserves a half star. Benny is not a man of his word. I feel sorry for those who have to work with him. If you are doing the same please stop. We are the ones who put bread on your table.