Whoever was working up front today was very unprofessional and rude . Wont be coming back here or sending people to them. Hopefully they can get more helpful and friendly staff- Im sure somewhere staff may be better it may have just been this one gentleman because Ive heard good things about this place . Bummer
Great inventory always helpful up to the last trip. Called and spoke to Matt, he said they would hold the parts. When I called to confrm later another person couldnt understand what I was calling for and complained about having to deal with the call. Gave him the last number, he finally confirmed. Very rude and unprofessional. Not at all what I was expecting or used to.
They have a wide variety in stock. Many plumbers go to this place to find what they need in trade. I was able to get a filter I have been looking for. And the price is very reasonable.
Kevin was so very helpful. He was able to deduce what I wanted/needed even though I used the wrong terms, called things gizmos or thingy. (Having pictures helped) And to top it off, they carry the Sterling brand shower handles!! I am so flippn happy. Wish me luck on putting all the bits & pieces together
As far as parts stores go, this is no different. But then again, I have a knack finding parts stores that seem just a little out of the way, knowledgeable staff and a 80s kind of atmosphere. Much appreciated.
Only three people allowed inside at a time.I was able to go in and get the part I needed and be out in 5 minutes.The part was cheaper at Bob Garretts then on Amazon with shipping.
Very knowledgeable, had the part I needed for a 40+ year old hose bib, and showed me how to assemble that part for an exact fit.
Cannot recommend them highly enough. After trips to numerous other stores - including plumbing supply places like Ferguson - somebody advised I check with Bob Garrecht Supply. Within 2 minutes, the extremely knowledge people there had managed to find the obsolete but essential parts for a faucet I was trying to fix. If it werent for this excellent store, Id be installing a new shower faucet right now. If you are having trouble finding a plumbing part, check at Bob Garrecht
Unbeatable prices. Custom orders. No hassle returns. Awesome customer service. Phone reminders for large orders. and just downright nice people. Earned a customer for life. Thanks guys
My plumber recommended Bob Garrecht Supplies, he sent me there to buy a little plastic bug-stopper to put in a floor drain that he said was an $18 item. Bob Garrecht wanted $35 for the little plastic thing. I couldnt believe that they could ask that much. Im going to have a hard time going back there for that reason. They seemed well stocked, but I wont trust them to give me a fair price.
Polite and efficient! Great service!
Absolutely the best place to go if you need any kind of plumbing supplies. The staff were friendly and helpful. Ill definitely use them for anything Ill need in the future!
Very helpful.
Was looking all over town for larger size brass pipe fittings and they had everything I needed. There sales people are awesome!
Finally a place with the helpfulness of the old Baldridge Hardware tradition! I got ABSOLUTELY NO HELP from Home Depot to fix a simple plumbing problem...spent $15 there on parts I did NOT need. Stopped by BG Supply on the way home, showed them the faucet that was malfunctioning, and, even after they told me that particular faucet was no longer made...they found the parts I needed in their stock and THEY fixed it while I waited! Where do you find customer service like that in the 21st Century? I cant say enough about this fine organization. AVOID BIG BOX STORES LIKE LOWES AND HOME DEPOT WHENEVER POSSIBLE.
They always have what I need in stock..Staff is always friendly and helpful!
I had a great experience at Bob Garrett thank you
True gem of a store - old school plumbing and tool supply company, in business since the 80s at least. They were the only place in town with the replacement cable I needed for a main line cleaner - got me back on the job right away at a good price.
Called looking for a part, the guy on the phone said they could help us. Once in the store, the guy at the desk was very rude and wouldnt help us.
Shop here 1st if youre repairing existing plumbing! They had a part I needed for a toilet in my home built 1998 and that $2 part save me at least $15 in cost at Home Depot and at least two hours of my time replacing it as opposed to the five minutes it took me to replace the existing part they sold me here.
Awesome staff good prices very knowledgeable
Helpful courteous help and complete supply of plumbing needs
Great customer service! They have everything you need for the plumbing industry!
I was a plumber in alb. and you carried parts for ever faucet made . I lived in tucumcari and i need stems for a b-k single faucet length 7 c at top can you help ?
Always great service.
Always have what i need
A bit pricey but seems like they have everything that the cookie cutter homes use
Very helpful staff
Always helpful.
Thank you George!!!
I brought a part in the building and some but looked at for less than a second and said we dont have that here. Then without saying anything he just pulled out a part and literally three it across the counter at me and turned his back and went about his day. This guy was very rude and I would not recommend your company to anyone, because of this guys rudeness! If I could give a lower rating it sure would be 0!
Eswlwnte attention resibiii