This location looks AMAZING!! The store was super clean, all the displays the staff made looked extra cute and special, and everyone working was incredibly friendly and passionate about what they were working on. I stopped by to pick a gift out and was met with so much enthusiasm, I definitely recommend this location for a really fun time!

Great idea for the young or old kids in your life to build their own personalized bear.

It was a cute experience, but the guy over charged us for an extra bear.

Got the birthday bear for my 2 yo. It was a good experience and I felt safe with all the covid measures in place.

Awesome customer service!!! Thank you Ryan for being so kind and Victoria thank you for being so accommodating and for your beautiful personality 💕 we will definitely be back. This store is amazing.

Great Staff and great experience whenever I bring my kids here for their birthdays. Always a fun treat.

THE TWO WORKERS WERE SO AMAZING. FIRST EXPERIENCE AND IT WAS SO WORTH IT. GIVE THOSE TWO A RAISE. THEY WERE SUCH A GREAT DUO

It was still the same great experience but at a safe distance.

Staff is super nice! They restored my sisters unicorn scent

The staff here are all so friendly, and the store is immaculate. Everyone here is helpful and courteous, and they have a fantastic selection.

Grandkids love u guys

We loved it it was our first time there

Very patient with the kids! Awesome Customer Service and Friendly! We could never find My Little Pony anywhere and finally found them also a great deal!

Quick and abiding by the social distancing. Great service

Victoria helped pull off a seriously wonderful birthday surprise for me! Can’t thank her enough :)

We always have a good experience at the Cottonwood Build-A-Bear!

So happy to learn the birthday special my son was surprised with a bear for 2$! You pay your age. It was great. Staff was helpful she couldve been more cheery. Very happy to leave build a bear paying 2.37$.

Had a great experience. Very warm and welcoming staff. Will definitely be coming back and referring all my friends who have kids.

Very fun place

Very nice experience. It was our first time and we liked it very much! I wasnt expecting to spend so much, but it is a good experience.

Always a fun experience for our daughter!

Some kid tried to get the last baby Yoda plush, luckily I was strong enough to over power him. 5 stars.

Its very nice! Took my 3 year old daughter for the first time and she loved it she had fun and I love that they have alot of cute clothes, shoes and accessories.

Fun, fun, fun! I love this place, since I was a youngin myself. Only difference is prices have jumped significantly. I also wish they had more options for birthday bears at the price of the birthday kid. Always will bring my babies here for their birthdays though.

Had a lot of fun at recent party in the store. Staff was fun and made experience smooth. Thank you!

Omg....the price for my daughter bulida bear......but the smile on her face priceless...better not be on the floor later....

Had a ball.

Great place for kids to get a nice stuffed animal. Kids get to pick out everything for there friends. Little pricey thou but it worth it to see them be so excited. 😘🤗🤗🥰🥰

This was my 1st time there & I took 3 of my kids to get a toy. It was the purpose of our trip, not just a last minute decision. The lady who helped us had a special ceremony for putting the heart inside the toy, before stitching it up, and my 5 year old daughter was in awe! Theyre a bit pricey but its more about the personalization and the experience that makes it worth it!

The staff was amazing and putting in our heart was really cute because the lady made it memorable for my son, Thank you

My kids loved it here

I went in today because a week ago I saw they had a sale for a few select plush animals. Only $22 for the plush animal, an outfit and a heart or sound box. I asked an employee how long the sale was going on for because I was in a hurry and didnt have time to get it that day and was told that it was good until Valentines Day. Well as I went in with my baby boy to get him a monkey with a Star Wars outfit I noticed the sale signs were gone. I asked an employee and was inform the sell was over. I spoke to the manager and after a crap apology was told that she couldnt do anything and as I was gonna head out was offered a 10% discount for my inconvenience. I bought the monkey only because really wanted my son to have a cool Jedi Monkey, but I will never recommend the place to other and I will not be buying anything from there again for my son.

Great time my son loved it

The staff was very friendly. They made our daughter feel special on her birthday!!♥️

I was able to get a bear for my mom that shell love, and the workers were so friendly

Although a little pricey for a stuffed animal, it is the wonderful memories and experiences that you are paying for

Went in, in June for my sisters birthday the ladies were very helpful and made it super easy to get her exactly what she wanted. Will definitely be back

So frustrating! It took me almost a whole month to book a party. Tried doing it online, in store and on the phone.I was on hold for 30/minutes before I spoke to anyone and unfortunately it was a waste of time because they couldnt help due to the system being down AGAIN! they always had some kind of excuse and were unable to book the party. They askes me to purchase a $50 gift card to book the party then when I tried to book it they wouldnt accept the gift card and request a credit card or debit card, Spoke to the manager and she was not helpful at all. Only reason I insisted on making the party there was because my daughter really wanted it but I was very close to not booking it. Her party is in a few weeks, Im hoping all goes well since they already put me through so much just to book the birthday party.

Found Mariah to be very helpful. My kid was able to have a really fun experience.

I absolutely love build a bear and I love the new scents we can put in and we can make it feel however we want I absolutely love it

Nice location with a variety of animals to choose from. The employees were really nice and helpful.

Fun time making a b day and frozen bear.

Daughter loved it. Went for a birthday party.

They have many different types of stuffed animals to choose from. The staff have always been very nice.

Need to lower their prices a little bit. But overall good and friendly staff and cute little store with a wide selection.

This was the worst experience my children ever had at build a bear, the worker stuffed the bears herself then handed them to the kids. They didn’t get a birth certificate or get to brush their bear it literally took her less then 5 min to stuff 3 bears then she said we were done. Coronado Mall

Its cool because kids can have a good time and fun

Great stuffed animals and staff are amazing and friendly

My daughters favorite place to visit.

Great service after being ignored for a while during their teddy bear day event

Walked in fir obe came home with two so what do you think?

Loved this place!! Cutest items ever!

Dude, Im 40. Please dont make me do the heart ceremony.

Its next to seating areas in the mall and you can keep an eye on the kids while theyre in the store.

Very helpful n very polite

My daughter loves them

Always a fun time making bears

I despise this place but my kids love it.

So much fun

Birthday gift for our granddaughter

Love the experience!

I love build a bear

Love this place ♡

Staff was very polite

Employees very helpful

Very friendly and helpful

Best ever

Cute place

Excellent way to waste money

Very expensive

Nice but extremely expensive

Fun

Expensive

Friendly staff

Bear