Needed a unique part, looked ALL over town and they only ones who carried it! Not crowded at all! Handicap parking. Clean parking lot as well as store. Right off of major road. No instructions, giant red letters on sign, easy to spot! Very helpful staff.

There was a wait .. but the guys were super helpful .. I had a very good experience.

We started our interaction with granger the last week of June 29, 2021. Since then they have placed my order 6 -7 different times. It has gone to Kentucky and this past holiday weekend we were not made aware they would stay closed till the 6th. We were told today that our order is in New Mexico but in Los Cruses. We were then told it was sent there because thats what we told them to send it to nobodys gonna make that mistake. The representative proceeded to tell my HVac rep that he should just drive to cruses and get it. After a Very irritated customer had to step outside to get himself together and not tell off the rep he goes back in to a manager who said hey we see theres one coming at 12 today come back. It sounds like they are driving to cruses themselves to get it. I call customer service to make sure on that order coming at noon they claim. Surprise the agent doesnt see it. Still trying to get my part. Being told a new order would be placed. So lets see how long without air-conditioning before they can figure out how to place my order. I have children 3 & 4 and they seem to think that a local business without any business being conducted is doing just fine financially. Small local businesses are usually ran by families my family is at work with me everyday we all go to our workshop and handle business. We are about to be going on 2 weeks now unable to be in the extremely hot work room which means no business has been conducted which means we are now financially behind because these representatives cant get my order to the right address mind you, I do not know anyone or have any business in cruses and Im not typing or pressing keys to place the order but it is somehow my fault that the orders are all messed up. Isnt this just Rich.

Great service

Terrific customer service ! The sales staff worked diligently to find exactly what I was looking for.

Great service! A little to scared of the COVID though.

Staff very professional store well organized. They cleansed and sanitize counter and area after each customer with covid going on I thought this a place that truly care for its customers

Always quick, friendly service! As a 40 year employee, now retired, I know this business and out. Outstanding company to work for!

The sales associate was very professional and extremely helpful.

Fast and very knowledgeable workers will definitely be back

In and out in 5 minutes with excellent customer service!

Get a host of HVAC supplies here!!

Went in asking for some parts, was treated like I was wasting the employees time. Not going back here.

345-8631 is the right phone #