I wrote a great review for this place and am now editing it. Yes, it was quick and I like that they take photos of issues they find on your vehicle.HOWEVER. I brought it in for an oil change and they did their inspection. Engine light came on yesterday so I took it to an independent guy I know. He asked if I had someone change my air filter recently... I said Meineke checked it. Well, my air intake hose wasnt attached. Next morning, same thing... the entire hose was just sitting under my hose, not attached on either side. Oil was halfway full and there were some spare parts left under the hood. That really could have hurt my car and me.Photos are where it was unattached yesterday, where it was unattached at the other end today and the spare parts.So embarrassed by the excitement I had about the visit initially.
This Meineke is Awesome! They do a digital inspection and send you the results so you can actually see what they are talking about when suggesting something should be fixed or replaced. It is very informative! The guy at the desk, Bill, is also very informative. He knows his stuff and will give honest advice/suggestions. They dont try to rip you off.
My car was towed to this AAA approved shop after a collision with debris on the freeway. Bill, the Service Manager, was wonderful doing the assessment of the damage and contacting the insurance adjuster. He determined that he and his colleagues did not have the tools needed to fix the damage and suggested I contact a body shop. His kindness, professionalism and knowledge are much appreciated.
This is a wonderful store that will complete the work quickly, professionally, and in a friendly manner. They’ll explain everything they do and why they think it should be done and make sure to get your okay before doing anything else.As a young woman, I go into any car repair shop guarded, ready to be overcharged, have repairs done I didn’t ask for, lied to, or talked over. This was definitely not the case at Meineke in Albuquerque. I arrived at the store during balloon fest, an undoubtedly busy time, and they still managed to get me in for an oil change within the hour. I mentioned there was a rattle and I believed it was the heat shield, and they repaired it (and the repair has lasted so far despite rough roads and driving all the way to LA). I also mentioned I was shopping for tires and thought I might need an alignment, as I’d gotten stuck in mud, and the owner took the time to research some tires for me, consult on whether I needed an alignment done, and let me know how much tread was left on my tires. I had an absolutely wonderful experience at this Meineke and felt respected and taken care of.
The guys at Meineke worked us in and helped get us back to our honeymoon. There was no greater relief than getting back on the road that afternoon after a disastrous morning. Staff were nothing but kind and professional. Outstanding service, saved the day.
We had an emergency tire repair on a rental vehicle. The team got us in immediately, repaired the tire and got us back on our way. Very friendly. Thanks guys!
I contacted Meineke (San Pedro/Alameda location)as I am planning a road trip; wanted make sure I wouldn’t have any problems. They did a brake inspection as I suspected the brakes may be ready for replacement. To my surprise they sent me digital reports of the inspection and all was good!I appreciate the time and most of all the honesty… too many places take advantage but not Meineke. Big shout out to Martin for the great customer service!!
Everyone is knowledgeable and helpful. My car need a part, which turned out to be expensive. Bill went the extra mile to find another distributor that he trusts to find the same part at a lower price.The Meineke team is awesome! I will always take my car there and recommend them toeveryone!
Ive taken my car here to get oil changes a couple times in the past. Always fairly priced and quick service. Leaving this review because I got a leak in my tire while driving and barely made it to their shop. It was 5 minutes before close, but instead of blowing me off, the owner himself came out to fix the tire and refused any payment.
Very knowledgeable and always very professional. And When I walk in the door I know I am going to be treated like family. I highly recommend this place.
Good service. Completed quickly. Competent suggestions. Reasonable pricing. Will use again.
I have used this Meineke location for both of my cars and am always pleased. This time was for oil changes in both. They always send an inspection report with photos of items that might require maintenance. They are knowledgeable and honest.
Trusted, on target repairs, by reliable technicians. I’m confident with repair actions on all of my vehicles which included a 1985 Classic hardbody Pick-up, 2002 Luxury cruiser and a well maintained full size 2007 Pick-up. Thanks!
Phenomenal service from the second i walked through the door. With step by step explanation of my vehicle issues and a speedy turn around, i will definitely be using them again in the future.
Great place to take your vehicle. Employees are trustworthy, and always do a great job. My wife and I will be using this Meineke for the foreseeable future!
Carlos was very kind and helpful. I was traveling through and he was able to get me in and out with full honesty of what was needed. THANK You!
Bill and these guys were so kind to fit in me and my pup on our road trip. Needed an oil change and air filter asap. My mpgs have already improved thanks to that filter. They even gave my pup some healthy treats. Thanks, Bill and everyone else!
Great customer service, they work quickly, and I love that they follow up and ask you via text how your car is doing
We are from Texas, driving through New Mexico onward to Colorado when the car battery began to fail.We stopped at Meineke Car Car center, and we had to replace the alternator, to which the technician said that it would take a day as they are fully backed up with service orders.I had explained that we were headed to Colorado, that day and we had no place to say over here.Understanding that we were tourists due to the Texas licence plate, they agreed to fix our car while we waited at the food court next to Meineke Car Car Center called Tin Can Alley (a fantastic food court).Thanks to their exceptional service and empathy, our trip did not get derailed.I also want to give a special mention to Martin Segura (Owner/Manager), who took the time in explaining the problem with the car, and his high level of professionalism.
I took my Challenger in for exhaust work. They guys were great! My vehicle was done on time and I was given a great price. Thank you!
My wifes van was towed to this Meinke Car Care shop after rupturing its oil pan from tangling with a rock slide near Los Alamos. It was late on a Friday afternoon, but Carlos and Martin got my wife an Uber ride to a car rental company, promised to check out the van first thing Saturday morning, had a new oil pan delivered by Monday morning and the initial repair and diagnostics finished by early afternoon. Unfortunately the engine was damaged beyond repair by the loss of oil, but Carlos and Martin worked diligently with our insurance company to determine whether to replace the engine or write off the van as a total loss. Ultimately a total loss was determined by the insurance company. During this entire process, Carlos and Martin were great to work with, very understanding of our predicament, and always fair and honest. We feel lucky to have been towed to their shop.
The prices here are so much more reasonable then other places in the area. They take pictures and provide all their recommendations on service. They communicate well and are very friendly and professional. I highly recommend this location and team.
Great experience at this location! Fast service and honest information. Will be returning for any other needs.
I had an urgency with my car while traveling and they checked it immediately, even while a little busy, they make me feel that they will do something to help me.I received not only an honest advice and a great price, I was able to continue my trip almost immediately and without any other problem.I dont have words to express my gratitude and I absolutely recommend their incredible, fast and great work.
We only use this location for are vehicle. We can call one evening and they always get us in the next day. We always have an amazing experience with each of the workers, they are courteous, kind and respectful. They explain what’s wrong with our car to me(and I’m a female) in plain words . They don’t over charge and are completely honest! I’d highly recommend this place to anyone, hands down.
Boy was I mistaken about the service provided by this place. I had been using them for a few years, but now I will never go back.I had wanted an oil change and alignment, but their inspection really surprised me in a most unexpected manner.Less than a year ago, and less than 3000 miles, I supposedly had brake fluid flush and a differential service done on my vehicle.But now, under the Immediate Concern section of the inspection, BRAKE FLUID IS TESTING AT A HIGH LEVEL FOR MOISTURE CONTAMINATION, NEEDS TO PERFORM A BRAKE FLUSH. Oh really! So their brake flush service didnt even last 3000 miles? Sounds to me like the really didnt do it last year when I was charged for it.And under Suggest Further Attention section of the inspection, the rear differential is leaking and the Recommended Action is DIFFERENTIAL SERVICE. Gee, this didnt work before, with less than 3000 miles! I dont think this service was actually done last year either.Sorry, I dont like to do business with dishonest scammers.
Awesome. Passing through on vacation. They got me in and repairs made. They were great.
Needed a tire ASAP as I was on freeway waiting for a tow. I had just checked 4 other places that didnt have my size or charged way too much. Happy to say this place had my tire size, the time, and a good price for my tire. The manager was very nice and helpful and my tire was done and ready under an HR. Ty. For getting me back on the road you guys are awesome!
Professional and honest. Never perform work that my car does not need. The integrity of a mom and pop shop with the technology and training of a big shop. This is where you should be taking your car, every time. Just took my car back for brakes. They told me I only needed the front done, and with their rewards program, pads and rotors were free. Only paid for labor. This is the absolute best car repair facity in the state of New Mexico.
Having been grifted by other mechanic places, I was a bit wary. But Meineke sent me photos of the repairs and problems, ( digital, right to my phone!)and also quoted well within my expected budget. They also were able 2 fix it within the same day, and they gave a 24000 miles 2 year warranty on all the work and parts. I was really impressed with how thorough they were. Will definitely use this place again.
I always feel confident with the work done to my car. Staff is great, always working with me on how best to maintain my vehicle. I always recommend this place.
I was recommended to visit then by Dearholt Auto Care. They were fast, professional, and gave me a great deal on the work. I would definitely recommend. Only negative point is they are pretty busy, so talk to them about the timeframe first I guess.
Love the team here! They are awesome and help me out so much with managing repairs for not only my business fleet of delivery vans but on my personal vehicles as well. Definitely one of my favorite vendors in town! Thank you Martin, Carlos, Bill, Jordan and the rest of the team!!!
This place is great, very helpful and informative. Didn’t try to over sell anything you didn’t ask for or didn’t need.
I had a great experience taking my truck to Meineke, Albuquerque, for a safety inspection. I was greeted in a welcoming manner, the inspection was performed at once and the results were gone through without any rush.I would take my truck back to them in a heartbeat for any repair.
The shop was extremely helpful, professional and courteous. I will definitely go back the next time I’m in Albuquerque.
Fantastic service. Trustworthy people. Thank you!
Great service!! Will be taking my car there for any problems I have!
Great guys honest and reliable. That’s what you look for in a mechanic. They service all our vehicles
I’ve been using this Meineke location since moving to the area. They are always prompt and courteous and never try to sell me unnecessary services. Today, they went above and beyond by calling to let me know they found my debit card in their parking lot. I had told them it was missing and that I’d already canceled the card, but I was able to reactivate the card because they followed up with me so quickly.
I called at 10:30 at night thinking that I could just leave a message for somebody to call me. This was a Saturday night. To my surprise somebody answered the phone! Granted it was forwarded to a call center but they were very professional and scheduled me in for the next available time. First thing Monday morning, I received a call from the manager to find out how they can compare for my scheduled appointment. Moreover, they repaired my car, communicated throughout the process, and I got my car back the same day. There is a clear reason why this place receives such high ratings. True professionals!
My car was making the most obnoxious squeaking noise, so I took it to Meineke. They were able to identify the issue quickly as a rusted rotor. I loved that I got pictures that showed the issue, so I could see what was wrong for myself. They were quick, professional, and honest. Carlos was great and very friendly!
We had a flat tire and they patched it. Done quickly and staff was friendly and helpful.
Bill was very knowledgeable, polite, and had quotes after brake assessment almost instantly. Great people, location, and business. I highly recommend them.
On time and quality service I would recommend this shop.
They were friendly and called me before working on my car to let me know what was wrong and the cost. They also provided a summary report which shows other recommended fixes for your car. They are fast and their prices are the best in town.
I took my car in for a brake inspection. They went over everything and fixed my brakes. They spotted other things that I will be having done at a later date. Dealing with them has been a pleasure from start to finish and I am happy with the work they did. I highly recommend Meineke Car Care Center. Some of the nicest people you will ever meet. 5 Stars
Nice and courteous from the beginning and assurred me my vehicle would be safe to drive long distances without worry.
Bill was great on the Phone and in person. I needed a vehicle inspection for Uber and they were fast, professional and the lowest price in town. In addition to the great service, when I stepped into my car they had covered my steering wheel, seat and had disposable floor mats. I highly recommend this Location.
These guys are the best, been coming here for over 10 years. Very fair, and know their stuff.
The manager there listens and has integrity. He was willing to resolve an issue that arose during a course of a headlight repair that didn’t get completely resolved on the first repair trip.
Martin was a great guy! We were stranded right next to his shop coming from Denver, and luckily for us he was at his shop doing simple maintenance to his cars (wasnt open). He went the extra mile and helped us get our car back up and running on his own time. Within hours he got us going. Giving a great price on replacement parts he had in stock and for the ones he didnt have he refered us to a shop that did (Labor day weekend). With great prices and quality work go to Martin over at Meinike! Local guy that wants to have a great relationship with the community. Prices are good, customer service A1, will go to him if we are ever back in Alberqurque.
Driving cross country...after getting gasoline in Sante Fe, my vehicle engine light came on driving towards Albuquerque and it began running very rough. AAA suggested this Meinecke. I called Bill, he said he look at vehicle as soon as we arrived. After talking with us, he felt there was likely water in the gas. He not only told us where to go buy Heet, he called ahead to let them know we were coming. He also insisted that we call him to let him know if that worked, and to call when later down the road.Bill went above and beyond helping us! I would GREATLY RECOMMEND everyone in the Albuquerque area to consider Meinecke on San Pedro as a first choice for auto help. Honesty, integrity, and helpfulness will be found!Thanks, Bill!
I am a regular customer of Meineke. But I feel that they don’t care about customer loyalty.
Very helpful. Honest, detailed, and affordable.
I’ve been going to this Meineke for a few years now and they’ve always been so helpful and kind! I can’t recommend them enough!
Quick, friendly and priced below the rough quote.My old 80s Toyota needed the front metal bumper welded back onto its bracket on one side. They were able to do it on the spot, no waiting.Efficient and friendly. Ill be back for any other vehicle needs! I highly recommend this awesome spot.
Outstanding service. We were traveling from Taos to southern New Mexico and our truck was running running rough on the interstate. We did a quick search for Meineke and were seen quickly. The technician did a test drive and determined the back wheels were not balanced as either a weight had fallen off or something else was causing it to be out of balance. After a quick look they fixed the problem and had us back on the road in less than an hour. Saved our trip. Thanks
Great, fast and reliable service. As always! Thank you.
Everybody here is really great.
I had a great experience here getting my oil changed. I also asked them to check out my car to see if there was anything else wrong. I have never had someone explain things to me so thoroughly. I was really impressed by the service. I will continue going back to deal with any car problems I have! Also, the oil change was way more affordable than other places I’ve been to.
I took my vehicle in to do a diagnostic on the vehicle due too it running not how it should. I was told repeatedly they was not able to diagnose a problem and put out the information to my warranty in an matter that made it seem like it was all just maintenance issues. After wanting to charge me 550 to do a “tune-up” without even a guarantee that in fact was the overall problem, I respectfully declined service so I can take it to a transmission shop for a free diagnostic(cause with simple research, you can find it was a transmission problem). When picking up the vehicle I was charged for a diagnostic fee which wasn’t even stated too me when dropped off that if no problems was found, I was liable to pay that fee(please provide documentation that I’m liable if willing). I respectfully paid the fee even though I didn’t even get a answer on the problems. I than left a review due to a text message I got. I stated the issues with the business and almost immediately got a call from Carlos. He than began to belittle me and even cussed at me. Very unprofessional, very unhelpful, and very disrespectful. I hope you learn to treat customers better. It’s absolutely absurd.
They were proficient in fixing the cars issues and helped me fix the car in a timely manner. The price was also very reasonable and affordable. I would definitely recommend this company! ( :
Best team in Albuquerque. I have a H3 and a new Equinox that they take care of for me and have always been satisfied with all of their work.
This Meinecke location provides very high quality work and exceptional service! They got me quickly up and running again after reviewing critical and essential maintenance that my car needed to continue my journey across country. I felt valued and very well cared for. I only wish I was closer to bring my car back to them for maintenance in the future. Thanks again!
I was traveling from Arizona to Colorado in a rental car and had a tire blow out. I was right around the corner from this shop. I was greeted by Carlos who owns the shop with Martin. Carlos was all business and got me a new tire mount and balanced and I was back on the road in less than a hour! I have to give mad respect for Carlos to fit me in and gave me a very very fair price for short notice. If you want a honest garage and true professionals you have to go see Carlos.Thank you for caring about your customers.Rod Ramirez
The owners are two of the nicest guys youll ever meet..... professional and hard working... thats gonna get them far in this business. Quick work and fair pricing for services they do..... thanks Martin and Carlos
They r very professional . Martin the owner was a big help thank u so much and God bless u
Martin at the front desk, the mechanics, and all of the staff that I have interacted with have been professional, kind and courteous. Great customer service!
Took in my car to get my AC diagnosed. People there were very friendly but I have to give a bad review do to them misdiagnosing my vehicles AC system and said that it was definitely the AC compressor and they could do it for $1200. I went out and bought the AC compressor and installed it my self but it ended up being the AC expansion valve which is a very common problem I found out on 09 Honda Civics. Was a much cheaper part that I could have saved money on. They need more thorough inspections of the vehicles not assumption.
After calling at least a dozen places, I knew this was the place after 10 seconds on the phone. Martin was professional, knowledgeable, took the time to listen to my concerns. It may just be an Audi, but I have learned the hard way that the average shop isn’t equipped to service. It was clear that this isn’t your average shop.They completed the brakes on time and at the quoted price.
This is my first car ever in my name. I didnt know who to take him for maintenance and I was worried about how expensive it would be. I read all the good news/reviews about this center and it was near my home so I thought I would try it out. Martin, the manager, communicated with me directly and ensured I would be taken care of. I especially like that they send me the work that was done on my car for me to review. Thank you for making my first maintenance on my car smooth!
Good service and quick repair with reasonable prices.
Just moved here and found a great car repair facility already. Fixed my car and went above and beyond to make sure all repairs were as requested. Cant go wrong here.
Mr. Bill and Mr. Adrian Wonderful Car and costumer Service and care. Highly recommended Be Blessed
Appreciated the detail.
Wonderful, speedy, dependable service - and always with a smile!
The employees here are the salt of the earth!!! I had an unexpected emergency on my way out of town with my camper wheels and they went above and beyond! They replaced my lug nuts, fixed a brake wire issue without being asked, and the only charge was to have a safe trip and think of them in the future. This blew my mind. I have been there are several occasions and they always exceed my expectations. If you need anything they can help you with, you won’t be sad you went to them.
Very professional and knowledgeable. They handled my needs and were able to answer my questions and get the jobs done well. I had brakes worked on and headlight checked and replaced. I will be going here again.
The Team here is always courteous and respectful listening to why I brought my car in. Finding the problem and fixing it and looking for other safety issues that I may not know about. Not to get me to pay for more repairs, but to make me aware and let me choose to have them done or not. Great team. I will not take my car anywhere else without seeing the first. If they say that it is beyond their capabilities, I will go where they recommend.
I love the Team there, my car has a warranty in which it can be frustrating to work with, however the team was patient and very understanding. They advocated for me and made sure my warrenty covered as much as they could. I appreciate all the hard work. This is the second time I have taken my car in (different reasons) and I wouldnt go anywhere else. Thank you so much for taking care of my car, much appreciated.
They fixed my car for free after a faulty part broke within the warenty limit. They make sure your car is running great instead of just trying to get you to spend more money. The only shop I trust in town!
We all want to find that family-run place with honest, capable mechanics, friendly service, and reasonable prices to do work on our vehicles. This is that place! Brothers Carlos and Martin run a great shop! They are willing to tell me when something isnt worth fixing on an older vehicle; they are willing to chat with me about car issues. They always take care of me, especially if something doesnt go according to plan. I feel perfectly comfortable taking all my vehicles there. And, my wife feels perfectly fine going in there, as well. She has not always felt that way about other shops... some places she feels like the mechanics are condescending to her, but shes always had great experiences with Meineke on San Pedro. I recommend all my friends go there.
Menekie is muy favorite shop because the service is great. Martin, Carlos and Bill they know what they’re doing and for me they are doing excellent job.
Great place to take your car. Friendly and knowledgeable staff. I will continue to go there with all of my cars.
I’m so happy I have a place to take my Xterra where I feel confident of the service. Always friendly and helpful.
I’ve been a customer of this Meineke at San Pedro and Alameda for several years now. They are exceptional in service and diagnostics, and most especially HONESTY AND FAIRNESS in pricing and in what they recommend!
I have been coming to them for over 5 years. They are always straight for and let me know what needs to get done. They let me know ahead so I make sure my finances are situated and can get it done
Great shop with fair pricing, honest diagnostics. Well run shop
Great inspection service and advice. Prices reasonable. I will go back to have future recommended services done.
Awesome place great mechanics.
Bill was a great 👍 help
Great people always very helpful and informative. Will go through any issues with you in person and kindly explain whats needed to be done.
First time using Meinike and very impressed. Made appointment online.. Dropped my truck off for exhaust leak. They texted me pictures showing the crack and explained repair, time and cost on the phone. Did the work on time, actually did some extras. So job well done.
These guys are friendly, professional, honest, reliable, and just all around great to work with. They always clearly explain the issues and costs, and go the extra mile to help smooth out your day. 10/10.
Our service issue was diagnosed correctly and resolved in a timely manner and for a reasonable cost. But while our vehicle was on the Meineke lot, a city maintenance crew damaged our windshield. Carlos (Owner/manager) immediately took ownership of the issue. He had the windshield repaired at Meinekes expense. Many business owners would have tried to leave me to deal with the city myself.
This is a locally owned Meineke and it is a family owned business. I took my car in for air conditioning problems and they did a diagnostic and we found out the compressor went out. I thought great here we go paying through the nose. No they are reasonably priced. They were very friendly, explained everything they were repairing with the car and gave me text updates. These guys are great! Im referring everyone in my family to this family business!!
In Albuquerque for the day, and found ourselves with car problems. Martin and Jordan came to our aide. It was 15 minutes before closing time, but they were there to help us out! I would highly recommend them! Great job in all respects, quality work, very professional, fast, and just good, kind people! Thank you!
Carlos and Martin took great care of our Lexus. Slight adjustments on alignment. Did exactly what they said they would do. No high pressure sales pitch, just plain great service. Really nice when you’re far from home. Thank you Carlos! You’re team is top notch! Gary. Allen, TX.
These gentlemen are alway professional, attentive and knowledgeable. We take all of our vehicles to them for maintenance and repair because they consistently do a Great Job! Would recommend them highly to anyone.