user
AutoZone Auto Parts
5900 Central Ave SE, Albuquerque, NM 87108, United States
Appearance
AutoZone Auto Parts
Comments
Ti
Review №1

Needed an A/C Valve that was leaking after replacing the Schrader valve last week. I called the store, they saved part on the counter & I was in & out in a flash. Nice manager and pleasantly helpful.Ill shop there again when I need a part.Most people have had good luck w AutoZone on parts that fit & work well when you are in a budget.

Le
Review №2

Its a good little store not too overcrowded and theyre always ready to lend a hand to look for something that will work

Ma
Review №3

Im a woman and I didnt have trouble getting my very small children purchase-funnels. I go to an auto supply shop every few years. Ive been to other shops, and they dont seem to be as nice and helpful as this location.

Je
Review №4

Great customer service. helped me with what i was looking for.

Review №5

Friendly and quick stuff I was ready to help out and install your parts

Ri
Review №6

Would have been five stars but this older man who worked here. Gave very poor advice to customers and also would not go outside to help an elderly disabled ( amputated limb ) gentleman use the obdII reader on his vehicle.. other than this worker would have been 5 stars

Ja
Review №7

Everything is always stocked well and the employees are helpful.

An
Review №8

This place was amazing I needed help putting my windshield wipers on and Anthony did that. Thank you so much !!!

Re
Review №9

Eric was great with figuring out what was up with my car and very courteous!

Ge
Review №10

The people here have always been very helpful with my auto issues. There is always someone at any of the locations who knows whats going on and how to. Very helpful.😊

Ja
Review №11

The employeez at the auto zone on central are the best✊🏼 So helpful when I need 2 find the RIGHT part(s)

Ra
Review №12

This particular location struggles with a long time employee who gives terrible service and drags the whole location moral down. This older gentleman is also very good at hiding his name tag. In a lobor crisis he hides in the back causing long wait times and his coworkers to yell for him. So sad. Head to the one by the dollar tree instead for better service.

Tr
Review №13

Associate very helpful, courteous, and plight

Da
Review №14

I was pretty disappointed with their service, which is unusual for an AutoZone. The check engine light come on in my car so I went by to see if they could run a diagnostic on it. After waiting for a few minutes, the staff finally got to me. When I asked, I was told in a very short manner We dont do that anymore as if I was inconveniencing them for asking. Dont know if this is a new policy in general or just specific to this location but I was disappointed by the lack of service and the attitude of the staff.

Ni
Review №15

I walked all the way there with my alternator in my backpack. Only to be told they couldnt order me the one that was posted on line. They didnt even try to offer me something else. Bummed walked all the way home sad and disappointed

Ch
Review №16

Helpful staff and met my auto part needs

Mi
Review №17

I had to replace the battery on one of my cars and they carried the exact type that was recommended to me. I appreciate it.

PR
Review №18

The place is invitingly clean and gives off a welcoming aura. I was pleasantly greeted and assisted for a couple of simple items. The prices were generally affordable and acceptable. I would make this my go to place to get anything auto related.

Di
Review №19

The staff are always so nice and helpful.

Ro
Review №20

Good place to get car and boat parts and exsseries

Ju
Review №21

Always helpful. Good prices. Easy to return parts that dont fit or fail.

Jo
Review №22

Very good. Very helpful.

Ma
Review №23

Sammy M. is an asset to the whole Autozone family. Thank you for going above and beyond to get me back on the road safely. The world needs more Sammys.

Br
Review №24

The guys there are friendly and knowledgeable They had everything I needed they always do Great location keep up the good work

Do
Review №25

I really love the way that the AutoZone is set up here. I would have given this location a five-star rating but it seemed like when I walked in that the employees were preoccupied with doing their own thing. Not even a hello was given. I have been to some other of the AutoZone here in town that have much more friendlier employees. I really needed help picking out a deck for my car since mine currently isnt working but felt as though I was not in a place to disrupt the employees talking amongst themselves

Ch
Review №26

Went to get a belt for the Green Bean my scooter.staff very patient and helpful. Although I wasnt able to find the belt that I needed. They did however set me up with a temp belt. At my request and against there advice. I was in a jam needed to get up and running. I would recommend Auto Zone at this location to friends and family

Gr
Review №27

Good job Autozone. Need more parts, know where Im going to. The AZone.

St
Review №28

Old part vs new got love Auto Zone visit one near you soon for any car parts.

Tr
Review №29

Completed a hassle free warranty on my battery! Steve was awesome! Thank you.

Le
Review №30

When I needed a diagnostic test during Covid-19 OReillys next door to this Autozone refused to assist me when I desperately needed there help. Albert, Joseph Gurule and Jennifer gave me the best customer service in coming to save the day for me. They worked as a team to teach me how to use the self diagnostic machine to diagnose the vehicle i was driving and prompt in getting me the information I needed and explaining what parts I will need for the results for the diagnostic test I received. Thank you Albert, Joseph and Jennifer for your assistance!

Cl
Review №31

Very helpful staff. Installed my new battery for me too! Thank you so much Alvaro for your help.

Fr
Review №32

Friendly and helpful staff

Ir
Review №33

Open til 11p.m. while all others in town were closed.

Ma
Review №34

These guys are awesome. Friendly, courteous and knowledgeable. Definitely a place for my repeat business.

Sa
Review №35

I work near this autozone but have never shopped there. Last night needing a brake line, store was busy and there were needy customers in front. When I was waited on the first thing Anthony H said was thanks for waiting and sorry for the wait. We got a couple break lines Anthony and I went outside to see if they would fit. So I made the purchase. Anthony H was extremely professional, helpful and WENT ABOVE AND BEHOND to complete my needs. The best customer service I have had in a long time. I would like to say thank you Anthony H.Amazing went back today to pick up a part that was ordered last night by Anthony. The gray shirt that is parts specialists that was EXTREMELY unprofessional could not find it in computer then he looked in store transfer section but could not find it then he told me that they have not received any thing today (a solid lie) after 10 minutes I asked for the store manager ( said about the great service last night he could care less) store manager was arrogant and unprofessional but he found it in the computer the break line 10 inches long, it was 5 feet away in the transfer section. (Could not find it it, really). My suggestion is to Anthony, You need transfer to anther store because your team is going to hold you back. 5 STARS Anthony.

Em
Review №36

Sammy helped install my battery and identified that Id initially bought the wrong one. He swapped it out for the right one and got me up and running again. Big big thank you to him for his excellent service!

Ze
Review №37

They are very helpful and assertive. They know what there dining which gets you on your way in a hurry

Dr
Review №38

Hours have changed, closed at 10 pm, not 11 due to COVID. The guys here are knolageqble and helpful, this location is one of the main hubs in the area so they have better stock then other locations.

Za
Review №39

One thing about AutoZone is no matter where you go they will help you doesnt matter the state! Anthony is a great guy

Ty
Review №40

Great customer service good prices knowledgeable IN AND OUT.

SU
Review №41

They need more men working in there that are helpful with questions on whats needed to fix what & different solutions that you could compromise

Le
Review №42

Went in to drop off used oil and pick up some supplies. Everybody was wonderful and I walked out with everything that I needed.

Ro
Review №43

Very helpful

Le
Review №44

Very polite and professional

Ga
Review №45

The reason is because I never stepped inside of the store...i was just outside...thats it.

Re
Review №46

Well organized, everything is easy to find

Ro
Review №47

Very helpful professional Im happy with my visit there

Ra
Review №48

Awesome place to go for hands on parts and supplys instead of waiting for parts that would be cheaper on-line . But some parts and stuff you would rather get on-line then go here just due to prices..but service is goodPlus the employees are always glad to help you out..

Ke
Review №49

Good place to get parts reasonable prices

Ni
Review №50

Riley was super helpful. Came in clutch with some battery help and info

De
Review №51

Ive always loved Auto Zone because of excellent customer service and reasonable prices.

ku
Review №52

Always friendly....... always I found the part I want

R
Review №53

The sales men were very helpful I went in looking for light bulb replacements for my RV they had what I needed and I was in and out in just a few minutes

Ar
Review №54

They actually let you shop unlike across the street plus they seem more knowledgeable and friendlier when comes to helping you out.

Pa
Review №55

The app/website mentioned curbside pickup. However the store employee asked me to come inside to pick up my items. And, the order was still not complete

Je
Review №56

Get your batteries here. The battery I had previously bought from here lasted me 8 years, no exaggeration. Great staff,they really looked out for me and even Installed said batter . FIVE STARS across the board.

Te
Review №57

Older gentleman really helpful.Great tip on coil for my Dodge 2500 pick up

br
Review №58

Very friendly staff. They helped me find what i needed instantly and was not as expensive as i thought. The staff even went as far as helping me with the problem i was having. This is by far the best auto zone i have been to. Definitely would go back for future purchases and information.

Ap
Review №59

Erick provided me with great costumer service and the right part. Thank you Erick! I

Mi
Review №60

Very good customer service

El
Review №61

OUTSTANDING customer service! Came in during my road trip from Michigan with a dead battery and Marco helped me find the right one and even save a little money. Then he offered to come out and replace it for free, spending 45 minutes on my corroded terminal! When the car still wouldn’t start, Marco and Manuel looked even further into my car to help try to diagnose the issue. Didn’t catch the manager’s name, but he came out to help as well and they worked together to figure it out. They couldn’t find the problem with their limited tools and access, but I am forever grateful for all of their knowledge, charity, and compassion!

Ta
Review №62

Had the parts that were needed and the guys are always friendly.

Te
Review №63

Nice

JO
Review №64

I usually find exactly what I need at my neighborhood autozone.Vince and his staff are great.

my
Review №65

I had excellent customer service here, I had to replace my battery and I am recovering from an injured back. The representative recognized this and welcomed me into the store and made sure all of my questions were answered and asked all the questions necessary to best diagnose the issue with my vehicle so that I would not have the same issue in the future.

Ad
Review №66

My car indicator of Low oil was coming off & on...Antonio at this location helped me out by taking the time to see if I was purchasing the correct oil. Not only that he showed me where/how to add oil by doing it himself! Thanks Antonio for going the extra mile.

EJ
Review №67

Part store for every car person

Pa
Review №68

Place was not very busy and while i was looking around for things i could use on my motor bike i could tell the employees were watching me as if i was there to shoplift, but did not take the time to stop joking amongst themselves to see if i needed any help. When i did get someone to help me the help was not very good since my question was not answered. I just left and went next door to advance auto parts where service was way better.

Ca
Review №69

Everything you need.

Sa
Review №70

Great service! Very polite & helpful! Clean store!

Ga
Review №71

Amazing guys work here good dude lend us his tools would always recommend this autozone forsure

Je
Review №72

Swung by to pick up a quart of oil. Not in the best part of town, but it was on my way to someplace else so it made it convenient.

Am
Review №73

Helpful...friendly...knowledgeable/ auto parts

RU
Review №74

Horrible customer service, walked in to purchase a windshield visor stood in line to pay watch other customers purchase their items and walk out. Just horrible no one asked are you ready to check out Ill standing in front of the

Ri
Review №75

Very professional

Mi
Review №76

At this AutoZone location, the staff is very helpful. They seem to have most everything you need, and will assist with check engine light readings and even helping to put the battery in the car if you replaced it. Nice service.

Je
Review №77

How to get great service. And when Im looking for a part they have 95% of what I need. And the prices are great love the warranty the rewards program is a bonus

Ce
Review №78

The costumer service manager David was short and rude... I called in advanced to be sure they had the part in stock only to find out they didnt... not impressed at their costumer service!

Je
Review №79

They refused to take back an item I bought but let the customer behind me without the receipt take back theirs. Very Unhappy waste of $60 and not even able to get a working product or service without an already basis opinion or fake schpiel from cashiers. I always promoted Auto Zone if I spend money it will be mopar or OReillys.

Mo
Review №80

The guy on the desk didnt get my accent. I had to repeat everything several times to make him understand. His accent was kind of slung and was difficult to understand. They should hire someone smart and clear speech

Je
Review №81

Excellent employees who are very helpful and knowledgeable. Also the place us kept clean and organized. Would go back here any time I needed to.

Ed
Review №82

Wrong parts in the right box. Day two they did not have my order I called in. And the price they quoted me was wrong.

Pa
Review №83

I like there rewards program, depending on which store the guys can be helpful.

Ty
Review №84

Helpful and got all the information i needed and customer service is always friendly and helpful

Ad
Review №85

Yeah dont tell me you have a part and then waste my time by not having it is there a refund for my time never had that problem at any other autozone or o rielly maybe Ill go there instead time is still money and the customer in this case is right and then they say my part will be here in ten minutes its been 30 dont come here find some professionals

Co
Review №86

Always go here, friendly knowledgeable service. I go here to get air filters and turn signals. Anything for the most part so far to keep my cars running.

Je
Review №87

Had the right part in stock to fit my 17 y/o vehicle. Knowlegable staff made this visit a breeze. I stopped by on a chance that they might have the part, usually I go th the one by my house which is around 25 miles from this location.

Iv
Review №88

Nationwide automotive store that carries essential DIY automotive maintenance items.

Mi
Review №89

Great customer service

Fa
Review №90

Very helpful workers very clean

An
Review №91

I just love AutoZone and there service is excellent and they will give 110% to get you what you need

An
Review №92

Riley was very knowledgeable and helpful.

Ma
Review №93

Very nice, friendly good prices, love their life time warrantys. Definitely my choice for auto parts, Good job!!

Ra
Review №94

Great place always has the auto parts we need and if they dont theyll call around to help find the part .👍👍👍👍👍👍☺

El
Review №95

Good product. However the lack of respect for federal law as well as the disabled. Allowing their delivery drivers to park in the handicapped parking spots is why I only gave one star.Some of the employees here are very friendly and customer service focused. But allowing these drivers to park where they are parking is unacceptable.I know for a fact that this issue has been brought up to managment who said they would take care of it. In fact did not. Unless management is not there when this happensI would of gladly shared a photo as proof but my phone died as I went to take one. Next time I am there I will post again with proof.

ap
Review №96

Thank you soo much Pamela and Daniel. I would have been stuck without their help. I appreciate both of you soo much!

Wa
Review №97

Great selection of items if you can find them on your own/ know exactly what you want

Ta
Review №98

This store is in danger if becoming a failure. The treatment of the public in this area is easily downwards in many ways, without the employee numberjud off dress hair and being. They are rude and ineligibl

Jo
Review №99

Loved it mr Roberts the manger and his crew took care of me when needed it.mijos lawn service plus.John Armijo

Ro
Review №100

Never have what I need and I always get attitude from them. Bridge store is a better place to go.

Information
32 Photos
100 Comments
4.2 Rating
  • Address:5900 Central Ave SE, Albuquerque, NM 87108, United States
  • Site:https://autozone.com/locations/nm/albuquerque/5900-central-ave-se.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2511&y_source=1_MjQ2NzE5NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 505-266-6366
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–10PM
  • Tuesday:7:30AM–11PM
  • Wednesday:7:30AM–11PM
  • Thursday:Closed
  • Friday:7:30AM–11PM
  • Saturday:7:30AM–11PM
  • Sunday:7:30AM–11PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations