Tom is the nicest person Ive ever seen. Came into my apartment complex and called me ahead of time that he was on his way. Met him, he began work and just talked about life stuff. Real quick job, repaired the crack I had on my windshield in no time. Highly recommend him if you have any cracks on your car windows or windshield.

Amazing service!! He called about 10 minutes away stating he was on his way so I could expect his arrival. He fixed the 2 rock chips on my car fast and the best part is he comes to you. His prices are super affordable, I highly recommend for fast, affordable, and easy service!! Will definitely use for future needs!

Tom scheduled a day/time to repair my windshield and showed up. Quick and smooth service, and now I dont have to worry about my windshield crack spidering. Thank you.

Tom came to my workplace and did a fantastic job. I had a long line on my windshield and another place was trying to upsell me for a new windshield. Tom made the line barely visible. Honest man, highly recommend. His pricing is fair and simple.

Best ever! I developed a huge crack (like 6 inches) in my windshield, Tom came right over and sealed it up... almost like it never happened! And for a super reasonable price! Thank you! I will be calling for every rock chip, crack and doing from now on.

Tom is amazing and does an awesome job! He met me within 20 minutes and repaired my windshield within 10 to 15 minutes. Very professional, highly recommend!

Best service I have ever experienced in glass repair. Came out and fixed my windshield same day at a very competitive rate. Was pleasant to be around.

Excellent service. Most places wouldnt even look at my 85 Toyota truck because of its age. Id recommend Pit Stop to anyone looking for a new windshield.

This man saved me hundreds of dollars other places told me such crazy quotes this man is the sweetest kindness man and didnt try to over charge me. I will always recommend him and use only him for as long as he is in business.

Dude was an absolute legend! Met me at a convenient location and my windshield was fixed in no time!

I called Pit Stop for what I thought were rock chips in my windshield. Tom came out within an hour and was very friendly and knowledgeable. He let me know that my windshield had scratches but no chips. He told me how to get rid of the marks and told me to have a great day. I tried to pay him for coming out and he said there was no need and he was more than happy to help. I will be calling Tom if I do get a rock chip. It’s refreshing to meet an honest and genuine business owner.

Excellent, quick, friendly service and did a great job on my repair. Thank you!

28 Sept 2020Tom is the man! First off, he answers the phone! Second off, he’s on time and knows what he’s doing. I had a chip in my windshield and Tom was punctual and called ahead before he did a grade A job of repairing it with some sort of liquid bonding (Tom knows his stuff) – my windshield’s good to go now. I can’t praise Tom enough. My truck is my baby and Tom did a great job of repairing the chip before it spread too much. I highly recommend Tom and Pit Stop for your automotive window/windshield needs. Youll be glad you chose Pit Stop – Tom ROCKS!

Tom was at my home at the time he indicated. He was professional and promptly fixed the chip on my windshield. He was friendly and knowledgeable. I would recommend him for any windshield repair.

Best experience ever dealing with a cracked windshield. Nice business card.

Tom does exceptional work at a great price!Met me on short notice in Albuquerque and repaired my windshield in minutes. You cant even tell where it got chipped.I will definitely call Tom again when I need a repair!

Tom was great. He came out to repair a chip in my windshield right away. He was friendly, professional and his work was impeccable! I highly recommend this business!

Called this gentleman and within an hour he was here. Very nice, explained everything to me. He was very reasonable. He was COVID safe.You just don’t get customer service like this anymore. You can’t go wrong. No I’m not related to him

Tom was friendly, professional and covid safe. I had a quarter sized crack at the corner of my windshield and I cant even tell its there anymore! Price was great and he even had same day availability.

Amazing unbeatable service! Would highly recommend to everyone in the Albuquerque area! Got the job done fast and quick on top of a pleasant conversation to pass the time. Thank you so much Tom for the outstanding service you provided! Five out of Five hands down!

Great service and I appreciated the quick turn on my windshield replacement.

Tom was such a sweetheart and very professional. Came very quickly and on time. Extremely affordable. Absolutely fast at the repair yet, the job he did was fantastic. Cant even see the chip in my brand new cars windshield!! Definitely would use again if needed and recommend to anyone.

Wow. I called around 11am for a chip from earlier in the morning. And Tom was here by 2pm. So kind. So fast. So easy. Thanks Tom!

Great service and very professional! Showed up to my house on-time and was finished in a jiffy. Great guy and will definitely use again, if necessary. Highly recommended! A+

Came to my location and fixed my windshield within an hour of calling him. Hes a local guy that just drives around town fixing windshields. Good service and good work. Hes been doing this for 29 years he says, and I believe him! Thank you very much for saving me from having to buy a new windshield! Have a nice day! He can seal just about anything. Heres a picture of the damage BEFORE his services

Look no further! Tom provided the best service Ive ever had(and Ive repaired/replaced a lot of incidents). He arrived within 45 minutes of my call, but regardless hes worth any potential wait. Went through insurance via the app so super simple process from my end. I couldnt be more impressed with Pit Stop!

Tom did a wonderful job repairing the rock chip on my windshield. He was extremely punctual, actually arriving a few minutes before the appointment time. He explained each step as he performed it, and entertained me with funny conversation as he did so! His pricing is incredibly reasonable, considering he comes to your home or place of business to do the repairs. His work is also guaranteed. I highly recommend his services, and wouldnt hesitate to use him again, although Im hoping I dont have to!!

I had my windshield fixed the same day over the weekend. Highly recommended!

Thank you TOM and Pit Stop. I am so glad to have found your auto glass service. Tom was able to come out the same day I called him and within 20 minutes, had my windshield chip fixed. Super nice, friendly man. Would highly recommend to anyone! Would absolutely use his service again. You wont be disappointed!

Noticed a crack in my windshield a few days ago. Nothing new in New Mexico. That being said, since the crack wasn’t on the driver’s side, I wanted the crack fixed rather than the entire windshield replaced. Pit Stop to the rescue!! Tom did a terrific job, guarantees his work, and is so enjoyable. I actually sort of wish it had taken longer than 20 minutes because he’s a hoot (but with good information/explains the process). Use Pit Stop. You won’t be disappointed.

Tom is the best. Fast, honest, and affordable. He knows what he is doing. Call Tom today to get those chips filled before those chips run!!!

I got a rock chip on the edge of my window shield. I went to Jiffy Lube and was told it cant be sealed because its too close to the edge. I called Tom, Pit Stop, to get a second opinion, and he had no hesitation! He was willing to drive anyway I needed him to. Once Tom saw the chip he still had no hesitation! He got it all sealed in about 10 minutes and I was on my way! Tom is a great person, I look forward to working with him again! He was full of joy, laughter, knowledge, and simply made my day! Highly highly recommend Pit Stop!!!

You know that feeling--the feeling you get in the pit of your stomach as soon as you hear the loud crack from the rock that just put a chip in your windshield. This is going to be expensive. New windshields cost hundreds of dollars.It doesnt have to be this way. Call Pit Stop. He arrived within minutes of my call and shortly thereafter--my windshield was as good as new. And the cost was ridiculously inexpensive. Service is top-notch, friendly, quick and affordable (did I mention affordable?). This is my new go-to for windshield repair. Thank you. Thank you. Thank you.

Highly recommend! Tom saved me money by suggesting I go through my insurance carrier. He was at my house within 2-hours of when I called him and he’s the nicest man. Very professional. Will definitely use him again!

3 days ago a rock hit my windshield it was only getting worse. I called tom he fixed it in less than 20 minutes if that. I do food deliveries so in between deliveries he met me at the chilis restaurant as it was convenient for me. I will definitely call again for all my auto glass repairs THANK YOU!!

Tom was very professional, friendly and repaired my windshield in no time saving me headaches. It was very convenient using Toms service because he came to my location and repaired on site. I highly recommend Tom’s service.

Tom came right over from another job. He was fast and honest. VERY friendly. Great voice.

Tom was able to fit my repair into his schedule in less than two hours. He was both very professional and very laid back, easy to work with. He was very clear about what I should expect from the repair and did a great job on it. Thrilled to have such a great experience supporting a long running small business!

Tom came by my place of business this morning and did a terrific job of fixing my windshield. He is a very professional and top notch. Truly a STAND UP GUY! I recommend him highly and would most certainly call on him again if and when we need windshield repair again! Leonard O.

Tom is by far one of the kindest and hardest working people I have met. I had about a quarter sized rock chip that spread into about a foot long line crack. This occurred as I was driving through NM on my way to AZ. Tom arrived at exactly 7 AM at the hotel I was staying at and fixed my windshield in less than 15 minutes. The damages would have cost a few hundred at places like safelite but Tom only asked for $40 for his time and kindness. He provides a lifetime guarantee on his work and I would be willing to drive back from AZ just to have him fix any future incidences. You would a fool to pick anyone else but Tom if you’re in the Albuquerque area.

TOTALLY AWESOME!! Not only did Tom come over to me for the repair, but he also informed me to contact my insurance even though I have a crazy high deductible. He said they just might cover it. So I called them and they did!! Wow! What customer service! Something you just DO NOT SEE ANYMORE!! Thank you so much Tom!!

A+++, superb job, very efficient! Ive never had a chip on my windshield and Im a big supporter of local companies. Very friendly and professional, highly recommend! Thank you!

We are not from the area but found this amazing service during a Google search. Unfortunately a truck kicked up a stone and it took a bite out of our brand new RV windshield on our way through. We called late and Tom was so helpful! We were staying the night I the area so we planned to have him come out the next morning. He showed up right on time and made quick work of the chip. We can’t even tell it’s there now! Tom, thank you, thank you, thank you! You’re amazing!

Tom is friendly and professional. He was quick to arrive at my location and finished repairing my windshield chip within 5-10 minutes.He gave me a tip of putting a bit of Scotch tape over a chip until it can be repaired to keep dust and grime out, which would result in a less visible repair.I would definitely call Tom again for future repairs!

Super-quick and courteous service. I highly recommend Pit Stop for windshield repair.

Tom responded to my contact request right away and immediately made time to come take a look at my windshield. I had previously been quoted for over $450 for a windshield replacement and that was out of my budget, plus the earliest appointment they had was almost three weeks away. Tom was at my house one day after initial contact and repaired the windshield quickly. He’s a pleasure to talk to and I’m highly satisfied, both with Tom and the work. I’d definitely recommend him!

Tom is one awesome person. great knowledge very friendly and awesome customer service. They dont make um like that anymore! Came to my work in less than an hour of calling him. 10 min later I walked away with a fixed windshield chip and some great conversation provided by Tom. Thanks for your quick response and awesome service!

The most unbelievable service! Called this morning. Terrific Tom came to me within 1 hour notice. He is extremely polite, professional and quick! He was very helpful informing me about insurance and filing a claim. I am more than pleased with Toms work. I highly recommend Pit Stop for windshield repair!

Im very happy with Toms work. Even had a bit of a nice chat after the work was completed. Awesome and nice guy. Would highly recommend and would definitely call again if needed.

Had several small chips. Tom responded quickly and had an enjoyable visit while he worked. Price was fair. Saw another one the next day which both of us had missed. He made a second trip that same day and charged only the extra fee not the initial fee. I recommend Tom. (Work done in February, just uncovered his card with note to myself to write a review).

Tom is absolutely wonderful. We are from out of town so we were pressed for time. Tom came to us and fixed the chip in our windshield at the restaurant we were having lunch at. He was done within 10 minutes. He’s very professional and just a genuinely nice guy! Highly recommended.

Tom did a great job repairing my windshield. He had my repair completed within 2 hours of my call to Pit Stop. Highly recommended!

Tom was professional and courteous. He drove to where I was and fixed my windshield in under 15 minutes. Highly recommend Tom to anyone looking for a quick professional repair. He was also super nice so that was a plus.

Tom is such a nice man! He helped save me money by letting me know my insurance would take care of what I needed done for free! I will definitely use him again.

Honestly one of the nicest people Ive ever met! He came to my work and fixed my chip in under five minutes! He did a wonderful job and the windshield looks so good now! He was very reasonably priced and I will definitely be using him again for any windshield needs as well as recommending him to anyone else! If you have a glass issue go see him!

I bought a new Jeep and got a rock chip recently and Pit stop rock repair was very professional and made the appointment as scheduled. Had the job finished in less than 30min and also worked with me with two other rock chips which the dealership had told me were already repaired. I highly recommend these guys for any rock chip repair you have!!! Thank you guys for amazing service! 😁

I left a message for Pit Stop the morning I got a new wind shield chip. Tom called back within the hour, and set up a time to come inspect and repair the chip. He also took the time to explain what he was doing and look at another chip that had been repaired by someone else that looked poor. This was my first time using Pit Stops service. I will not hesitate to call Tom every time I have a windshield issue again.

Terrific service from a pro! Tom (Pit Stop) Burns knows his craft and adds value by sharing excellent tips and advice for any future windshield pits and cracks. He did an amazing job repairing the inch-long crack in my new Tundra. It has completely disappeared. Tom is personable, trustworthy, competent--and highly recommended!

Terrific, friendly, and fast service. Came to my work to repair a chip and cracked windshield in less then an hour. Saved my windshield and a ton of money. Highly recommend!!

Attempted to repair small hole and ended up with large crack that required windshield replacement. That is a risk of this type of repair and I do not hold it against Pit Stop. My poor rating is because I was charged the full amount for the failed repair.

Tom is a truly magical person. I am so glad I called his number and I suggest you do the same if you have damage to your windshield. He finished fixing the cracks in my windshield within one hour of receiving my call. Tom is so charming and I will be calling him as soon as New Mexico kisses my windshield with another rock.

Fast service. Repaired our windshield, did a great job.

Tom was amazing! He met me at my work and repaired my windshield on site. He was so helpful and accommodating. He helped me call my insurance and deal with them.He was very kind, and respectful and a great conversationalist.I recommend him to anyone looking to get their windshields repaired.Thank you!

Tom is great! He came to my apartment and fixed a quarter-sized chip/crack combo in my windshield in less than 10minutes! Very professional, knowledgeable, and efficient! If you have a chip or crack call Tom! His prices are very reasonable as well! Thank you so much Tom!!!

Tom was professional, courteous and punctual. I originally got a quote from Safelite and they were going to charge $105.00 and Tom only asked for almost half of that for a grand total of $40.00! Thank you again Tom!

Tom answered our call right away and addressed our questions and concerns. He came to our location within 2 hours and did an excellent job repairing a rock chip in our window. Very nice and friendly service, we will definitely use him next time we need a repair and will be recommending him to all our friends and family.

Tom was very kind and did a very good job with my windshields. He has amazing customer service! I will 100% recommend Pit Stop Windshield Repair to my friends and use his service again!

Tom was very helpful and such a sweetheart. He worked around my schedule and even came to my workplace and began working on my windshield immediately. Thank you for professionalism and for being so kind! You had the highest reviews and I was able to experience your amazing work ethic personally! 100% recommended!

Big thanks to Tom and Pit Stop. Fast, friendly and professional service. I highly recommend this business. You have gained a life long customer!

This was a great experience. Tom is very professional and friendly. The convenience of his mobile repair cant be beat! He showed up exactly when he said he would and the quality of his work is exceptional. I highly recommend his mobile service over taking your vehicle somewhere!

I’m SOOO Thankful for Tom! My windshield got a chip Friday night and Tom was able to come to me and fix it the next day. Fast and VERY friendly service ! I never do reviews but Tom definitely deserved a 5 star review.

Excellent service, highly recommend this local business. I had a chip in my windshield, Tom had availability either the same day or next day. I chose the next day and he arrived at my house right on time and the chip was fixed in 15 min for a very reasonable price. He was very professional and pleasant to do business with.

Tom returned my phone call promptly and set up an appointment at a time convenient for me. He is a nice guy that does great work. JOB 1I called Tom for another job given how good he did last time. This time he failed to make two appointments and has not returned any further messages. I hope he is OK. JOB 2

Very friendly and quick service. He has been doing this for a long time and knows what he is doing. Great price and comes to you!

Tom was phenomenal! We were visiting ABQ from out-of-city to pick up family from the airport. Had a rock chip our windshield on the way over and we didn’t know if anyone would be able to help us in our very small town. We called Tom and we met him at a Costco nearby. He was there promptly and was extremely professional, kind, and just a joyous person. He explained what he was doing and what not to do within the next day or so, then he was on his way. Would highly recommend his services to anyone!

Seriously, no lie this wonderful owner and I crossed paths yesterday when a rock hit my windshield. I found his company through Google and I am so pleased with his customer service. At first, he was willing to drive to my work yesterday to fix my window but I called him to see if he can drive to my house this morning. He arrived this morning and was done within 30 minutes! Thank you Tom for fixing my windshield as promptly as you did! God bless you and your family!

Great customer Service! Called and came to the house and did repair. Done in 10 minutes, great price! Will def use again. Thank you for the great service :)

Tom repaired my daughters car and my truck windshield. Tom was accommodating to our schedule, on time arrival and has fair price. Plan on using him for another windshield repair I need. Highly recommend Pit Stop

Tom came out same day I called. Very nice guy, was a joy to meet and talk to. Did excellent work on my windshield. I will definitely be using him again for any future windshield chips.

Tom came out next day to fix the chip in my windshield. He was punctual, courteous, and has very competitive pricing. A chain mobile autoglass place quoted me at almost twice the price he charged! I highly recommend Pit Stop!

He came as scheduled and gave me some tips on making sure bug juice doesnt get into the cracks in the future. The repair has held up nicely.

Tom was awesome! We live in Taos and took a nasty windshield ding on our way to Albuquerque. When I searched for a repair business I noticed that Pit Stop had the best ratings. Well, Tom definitely lives up to those reviews. He took us immediately, quickly repaired the damage, and walked us through the process with our insurance company to process the claim on-the-site with no cost to us. He is personable, highly skilled and insurance knowledgeable.Highly recommended!

We were passing through Albuquerque on our way to Arizona. We got a chip in our windshield and called pitstop to get it sealed since we had over 9 hours of driving ahead of us. Tom Burns showed up in less than 10 minutes and was awesome. Repaired the chip and was super friendly. Highly recommend the service.

Fast and friendly service! Everything turned out great and was very quick. Would definitely recommend to anyone looking for quick, professional, and friendly windshield repair.

Mr Burns came to my house right on time, and did a great job. He is a very kind and professional. I will recommend him to anyone who needs windshield repair.

Tom was awesome. Great customer service. I called him up and he was fixing my windshield within an hour. Definitely recommend him to anyone. Also, if you get a chip in your window, cover it with scotch tape to keep it clean until it gets fixed...little tip from Tom.

Tom was very helpful and was willing to meet us at our location. Very good customer service. We tried going to Safelite but was way more expensive and staff didnt seem interested in helping. Thanks Tom!

Today, I had a chip in windshield that began to spread rapidly. I was frantic watching it grow in size as I drove down the freeway. I quickly pulled over and started Google searching places to repair the growing crack in my windshield. I came across Pit Stop and was so thankful that owner, Tom Burns was willing to help me. All the other autoglass repair places in town are closed on Sundays but Mr. Burns assured me that he would help. He came to my location is less than 15 minutes, greeted me with a smile and professionalism. Mr. Burns prevented the crack from spreading any further and saved my windshield. Im very thankful for his compassion, willingness to help and quality of work.

Great service, great guy. Rocks happen, call Tom. He came out to Cedar Crest to help me. No need to deal with insurance since his prices are so reasonable. Its important not to wait because the chip/crack can get infected which may negate the fix. Call him now.

Tom was quick & efficient. He is very knowledgeable about his business and helpful. He saved me money by explaining that I could file a claim file the damage with my insurance. I would definitely recommend him

I highly recommend Pit Stop for your windshield rock chip repairs. Tom was prompt, efficient, and fairly priced. His business is mobile, so it was very convenient for me, as he was able to come to my house for the repair. Three chips took less than 1/2 hour to repair.

Good honest man, great local business. Tom was able to set up an appointment and come fix my windshield within an hour. He even worked with my insurance, so I didnt have to pay anything out of pocket.

By far the best customer service I have ever received! I had a windshield chip and same day they came by my office, fixed the chips within 20 minutes, and went above and beyond as far as his customer service skills. I would highly recommend this business to my family and friends, plus their locally owne . Cannot eve express how impressed I am

I needed windshield repair quick on a Sunday. Tom was able to fix our chipped windshield in a timely manner. He is even willing to come to you. I will definitely be using his service if needed in the future.

Tom is a great guy. He came over to the house and got my chip repair done very quickly. Fun guy to talk to as well. I recommend him.

I can’t speak to his windshield repair, but i can tell you he drives incredibly recklessly. my son and i were driving downtown on 4th, and the white pit stop windshield repair truck decided to whip across the road in front of me (we were going in opposite directions) into a parking garage entrance. then as i swerved around him, he slams on his breaks, throws it into reverse and starts backing out again into the street nearly slamming into us again. he didn’t stop when he heard me laying on the horn and just kept driving like he owned the road. i must also mention there was no one behind me, so he could’ve waited literally two seconds and had all the time and room in the world to flip around and do a three point turn in the middle of the street to change directions... or, you know, use a gd brain cell or two and go around the block. i wont support anyone who endangers other drivers like this.

Tom was extremely helpful and prompt in fixing my windshield on short notice. He was very fast and professional and helped me deal with my insurance. Tom knows what he is doing and is extremely personable and funny at the same time. Highly recommend!

I was driving cross country when a truck kicked up a rock and cracked my sprinter windshield about 20 miles shy of Albuquerque. I could see the crack growing and knew I needed to get a fix quickly before the fissure grew too large.Tom was the only one available on Sunday, responded immediately, and showed up where I was within 20 minutes. 15 minutes later a fixed windshield and back on the road! Quality service from a quality guy. Don’t go to anyone else.

Great service! Dont waste your time with other glass repair shops. Tom came to me and was quick, professional and friendly. Extremely fair prices. I will be going back to Tom with all my glass repair needs.

I got a pretty bad star chip in my windshield and wanted it filled as soon as possible before it spread. I called Pit Stop on a Sunday afternoon and Tom met me 20 minutes later and fixed it at my home. Quick, easy and more affordable than the shop I took another vehicle to for a different chip!