user
Southwest Collision Craftsmen, Inc.
3401 Claremont Ave NE, Albuquerque, NM 87107, United States
Appearance
Southwest Collision Craftsmen, Inc.
Comments
Ma
Review №1

I first called Mike to plan logistically next steps needed to bring my truck in for body damage repair following my collision with a tree. He was able to guide me effectively with getting my insurance information to him, schedule when to bring in my truck, then do the work. He was clear, accurate and far exceeded my expectations. He delivered earlier than expected and when I got my truck back, my truck was cleaned, INSIDE and out!Way beyond what I had expected.I was pleasantly surprised. During these times when many of us get the run around, Mike and his team are a welcome contrast to that. Most Highly recommended!

Br
Review №2

Southwest Collision Craftsmen did a fantastic job on the paint and body work on my Lexus. Very quick turnaround time. The car was immaculate inside and out when I picked it up. Professional and friendly staff. Highly recommended.

Mi
Review №3

In the middle of a stolen car situation, Mike offered calm, professional support with conscientious and timely communication. A stress-free oasis in a very frazzled time for me. (The vintage gas station decor in the office is also pretty cool.) If I didnt live out of state, Southwest Collision Crafters would be my go-to shop.

pa
Review №4

Wow, this company goes above & beyond on their crafted work done on your car! 2nd time here & am sooo happy with the results... TRUE PROFESSIONALS!!!

Ka
Review №5

Great service! I cannot recommend this place enough. I had to get a rear door replaced after an accident and they were very professional. The work was estimated to take between 5-7 days, they had it done in 4 and my car looks brand new! Not to mention they completely detailed the interior! My car hasnt looked this good since I bought it. If I ever need to take my car back to a shop, Ill definitely return to this one.

Se
Review №6

Ive been here twice for paint and restoration services and these guys do immaculate work. Friendly service, in a good mood, and returned the car in spotless condition. Shout out to Mike.

Em
Review №7

What an AMAZING repair shop. Probably the first and only time Ive ever said that, but it is so true! All the work is warrantied, the shop in centrally located in Albuquerque, and the work they do is top notch. I recently got my car back, and not only was it fixed, it was detailed too! Very, very friendly people, you can tell they care a lot about the customer. I had a lot of contact with Rita and Manny in particular; wonderful people! Before and after pics!

Ph
Review №8

Easily 6 out of 5 stars. Mike is an unusually professional and friendly person, especially in the car repair / body shop business which often gets a bad rap. This business and Mike is a standout amongst all other businesses in Albuquerque. Perfect work. Perfect communication. They care about their legacy: their craftsmanship. Exceptional in every way.

Tr
Review №9

Super friendly and very helpful staff. They did an amazing job on my car and were so easy to work with.

Ri
Review №10

Excellent work, very personable staff. Took my truck to them to repair extensive hail damage, and now it looks all sparkly and new. They worked seamlessly with our insurance carrier. Cant give a comparison on price or timeline because I didnt shop around -- this place was recommended by a neighbor. Now its recommended by me, too.

Ma
Review №11

These folks are amazing to work with! They really try to save money and they do great work. Insurance didnt cover the repairs I needed. My Lexus looks beautiful again, at a very reasonable price. THX!!!6/3/20Back again to Southwest. I messed up the bumper on the same car AGAIN. And AGAIN, it looks great after Manny and his crew did their magic. Ive been using this auto repair shop for 20+ years (recommended by the local BMW dealer). Never have I been disappointed. Excellent service!!!

Sa
Review №12

I’ve had two vehicles here, both for minor things. Had them install a new rear windshield in my Accord after it was stolen, and more recently they pulled a few small bends out of my rear bumper and frame on my F250. Both times, they’ve been super accommodating, straightforward, honest, and the price has been very reasonable

Ja
Review №13

The staff are wonderful and very helpful! Will recommend Southwest Collision for every car repair need thank you guys I really appreciate you you helped me out a lot

Cy
Review №14

Just had my first job done by Southwest Collision Craftsmen, and I have to say that it was spectacular. I wanted custom parts put onto my vehicle, and it was super difficult locating a shop that was willing to do so. Not only was this shop able to accommodate my request of adding aftermarket parts, but they did so professionally and kept me updated along the way on the status of the vehicle. Great shop, would highly recommend!

Oh
Review №15

Professional work, good customer service from Rita at the front desk. Very pleased with the finish work. I hope I dont get hit again but if I do, I know where to take it.

Mi
Review №16

This place is great. I always get great servers and the front office is always willing to help you with a smile and great attitude.

Am
Review №17

Honest and professional guys, gave a quote pretty quickly

Ma
Review №18

The owner is a con man tried to pass our Jeep off as fixed, took one look at it gave him the keys told him to try again got it back and still screwed up had another shop look at it with I expedited work not done properly plus ripped cv boot this place is a joke i watched owner give estimate to customer for body work it was too high for repairs so owner told him he would like to buy it from him get the picture! I have filed a complaint to my insurance co not to use him in future and continue to warn others oh yea plastic pieces on top of engine when I picked it up stay clear of this wannabe shop.

Go
Review №19

The passenger door panels of our Honda Accord were badly scratched and dented while it was parked in a hotel parking lot. SW Collision was the company our auto insurance company recommended, and they did an excellent job. After fixing the dents, they matched the paint perfectly. Could not tell that the door had ever been dented! Recommend highly!

An
Review №20

Outstanding customer service! Melissa at the front desk was friendly and helpful. Sarah was competent and professional while providing an assessment of the damage to my vehicle. I recommend SCC, Inc. highly; they treat you right!

Ru
Review №21

Took my 2016 4runner into SW Collision Craftsmen for some minor work and was absolutely blown away by the service and promptness of the people who work there. Got my car back in 3 days and it was like brand new! Top notch service all around! Taking my Honda Civic in next...repeat customer!

Sa
Review №22

I had got my car repaired here, and I am one happy camper. I appreciated the email updates while my car was in the shop, and to top it off they cleaned both the inside and outside of my car. Top notch service.

Ti
Review №23

Love this place!!

Ca
Review №24

(hail damage) We took our 2018 Merc to SW Collision Craftsmen based on recommendations from my co-workers.. I must say they have done an immaculate job in repairing our vehicle... It looks brand new... Thoroughly impressed with the work completed.1.) Very professional2.) Communicated regularly while vehicle was getting repaired3.) USAA preferred shopWill recommend to friends and family!

ca
Review №25

I have had two repairs done with SWCC, a BMW M3 and X5. Both jobs were top notch and they were honest and professional from beginning to end. There is a reason they have been in business so long...they are one of the best, that have my business and I highly recommend them.

Be
Review №26

Ive been to SWCC for a few repairs on different vehicles. A couple were bumper repaints and one, a major repair. Manny and his staff are honest, fair, and are very thorough. They communicate well and I would highly recommend them for any body shop repairs.

Pe
Review №27

Quality work, good communication.

St
Review №28

I got started with Southwest Collision Craftsmen when the Sandia BMW service manager told me that this is where they send all their work. These people have helped me with BMWs, Mercedes, Nissans, and Fords, every thing I have owned in the last 25 years. Good to know people who are knowledgeable and reliable. This is where I take all my body work regardless of which body shop is on the insurance check. That check can always be reissued.

Ry
Review №29

Did a fantastic job. Had to wait a month for an appt but it seems to have been worth it.

JD
Review №30

Best place in Albuquerque for quality auto repair!

Da
Review №31

Awesome! They fixed my car but didnt take out the glass.

do
Review №32

They do very good work

Pa
Review №33

I have taken my Subaru Impreza WRX STI to Manny four times. He has basically painted the entire car due to wind storm damage. His techs tried their best at installing aftermarket coilovers and did a decent job when one was damaged by a road hazard. I had them custom paint a carbon fiber hood and it came out fantastic. Im getting ready to take it in again because I was rear ended. I expect that I will get the same great customer service and quality of work that I have come to expect from Southwest Collision Craftsmen.

Ch
Review №34

Painted old damaged parts and tried to pass them off as new. Its called insurance fraud !!!

Ro
Review №35

Great service and people

To
Review №36

Excellent customer service and work

Vi
Review №37

Simply consistently the best!

J
Review №38

Very professional.these guys did a great job fixing my car.

Information
9 Photos
38 Comments
4.6 Rating
  • Address:3401 Claremont Ave NE, Albuquerque, NM 87107, United States
  • Site:http://southwest-inc-albuquerque.edan.io/
  • Phone:+1 505-888-8980
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations