I left another Toyota dealer after having several SLOW appointments and sub-standard interactions with staff. I drive an extra 15 minutes to go to Sand Mountain Toyota and it is completely worth in. They are always on time, work very efficiently, and the customer service is second to none. Customer for life.

Best place to buy a car.. Great people. Especially Jake. Got me in my first new car. He went above and beyond to make me happy. Thank you so much Jake. I love my car.

After becoming disenchanted with the not named dealership from whom I purchased my Camry, I moved my business Sand Mountain Toyota.Absolutely no comparison. Sand Mountain is punctual, courteous, and very reasonable regarding the cost to service your vehicle. Highly recommend them!

I dealt with Blake Johnson . Very nice guy no pressure buying and I told him what I could do and he made it happen .This place is so big and busy they dont need your business. What I mean is they wont harass you like some dealerships in Gadsden did me when I bought my car . If youre ready to buy they are probably the best dealership around . Id recommend Blake we actually had a good time during our deal . Blake if you read this thank the Mrs. for the cake we enjoyed it !

I always use Sand Mountain Toyota for service and repairs on my 2012 Camry. They take time to explain any work that needs doing and are quick to get it done. I have never had any problems with the work they did and everyone is very nice and courteous.

Thinking about buying a new car staff was very very professional and helpful I greatly appreciate everything they did were very thorough

Best experience I have ever had at a dealership for service. They performed my exact concerns and did not try to sell me something I didn’t need. Definitely my future service department.

I have always had a good experiences at Sand Mountain Toyota. They put running boards on on my vehicle and I love them. I was not surprised when my vehicle was ready really quickly! Thank you guys for everything.

Great staff. Prices were reasonable for the oil change. The quotes for repairs are also reasonable. Appointments are always within a few days.

I would recommend this place to anyone whether you need to buy a new car or are needing work done. They did an awesome job figuring out what was wrong with my vehicle and fixing it. I was really worried about my car but after they fixed it it’s as good as the day I purchased it. I will be coming to them for all future repairs. Also the staff is super friendly and made the experience great. I would like to thank Mr. Troy Rogers and the other man at the office (didn’t catch his name) for being especially friendly to me.

The engine on my 2009 Corolla with +200k miles was running rough at low idle, hesitating under transmission load at a stop and having low power. The morning I took it in, the engine light came on. The initial diagnosis was misfiring on multiple cylinders due to a clogged catalytic converter ($1750). After agreeing to and having it replaced, it was then determined there was low compression in the #1 cylinder due to a head gasket leak or a cracked head. Head cleaning and gasket replacement was estimated at an additional $2400 or if there was a cracked head a used (47k miles) engine replacement estimated at $4700. The technician explained that the head leak let more unburied fuel clog the catalytic converter.I am disappointed that they only investigated the symptom instead of the cause. It would seem that professionally trained technicians would diagnose the cause of the problem before determining the remedy. Compression checks could have been performed prior to investing in the catalytic converter replacement. You use a dealer’s service department to avoid spending more than the car is worth. The service advisor said he was sorry but that’s the way it was this time. I asked that he pass my comments to management and he said he would. I recommend toyota service demonstrate greater professionalism to their customers through comprehensive diagnosis of the CAUSE of the problem.

Sand Mountain Toyota exceeded my expectations from a dealership. Very friendly staff and great atmosphere to be in. Zach Crews down there really did a great job and was a terrific sales professional/product specialist. He had a great attitude from the moment I met him. He pushed things and made sure to get the deal done. I know I would always want to buy from him. I know where I will continue to give business in the future from now on. Highly recommend Sand Mountain Toyota. Ask for Zach if you are in the market for a new or used vehicle . He will take care of you along with the Sand Mountain Toyota family!

EASIEST CAR BUYING EXPERIENCE EVER! NEGOTIATIONS WERE TOUGH BUT FAIR. WE WALKED AWAY SATISFIED WE GOT THE BEST DEAL POSSIBLE!!! WOULD DEFINITELY RECOMMEND SAND MOUNTAIN TOYOTA FOR NEXT VEHICLE PURCHASE. STAFF WAS VERY PROFESSIONAL AND COURTEOUS! GREAT PEOPLE!!!

Always exceptional service . Very friendly and courteous. Great at informing you of what you should need or need in the near future. Only place I will ever take my Toyota. If you own Toyota, then take it to the dealership here. Thanks again. 😊

Everything was just as scheduled. We’re ready forMe to arrive and started on time. They gave me an estimated time for completion and they were finished when they said. Overall great service. Best service department I’ve ever used. I have bought over 200 new cars and this service was the best by far. Not only did they do what was expected they went above and beyond. My car was washed and vacuumed. Just great service. Great service technicians and great service manager.

I purchased a new Toyota vehicle from this dealership. Everyone was very friendly & helpful. Great experience.

This is my new go-to Toyota service center. Be sure and ask for Bobby, she will see to it that you dont leave without being happy about the service they provided for your car or truck

Good place to buy a vehicle good people helpful staff help you with your vehicle if they can

While the service was nice, the only thing I dont get was a list of the maintenance done. Thats not a big deal considering its annotated but other than that it was good service, in and out.

Purchased a new 2021 Camry. Clay at Sand Mountain Toyota was our sales person and he was great. Very professional and he knew the products he was selling. Would definitely recommend this dealership and salesman.

I’ve been taking my car here for service for almost five years now. There isn’t a group I trust more to give my care the care and service that it needs. I know a lot of people have horror stories about getting car service at dealerships, but these guys could not be more helpful or professional, and if issues ever do arise for whatever reason, they go above and beyond to make it right. Highest possible recommendation.

Bought my son a truck here. We all love it. Employees here are top notch.

As always Troy and the team at Sand Mountain are up to their usual high standard level of excellence! Highly recommend the dealership that feels more like family

Ive been there twice over a hour both times and was never helped. Contacted online they replied to the request but have not replied back since. I dont know how they sell anything.

I had a wonderful buying experience. Go see Hollywood!

Service is great no problems with the staff very fast and kind thanks

Called and rented a car was told I need full coverage on my personal vehicle which I have I paid in full on the phone on a Monday got there Wednesday evening to pick up my car and was told they don’t accept my insurance. I was not told or ask what insurance I have or is acceptable. So I was stuck trying to find a car last second literally because there communication with verification was very poor and unprofessional will never use them for any kind of business

Two days ago my battery sensor starts screaming at me + two kids in the backseat equaled one really stressed mom. It was Diagnosed as a Bad alternator . I had no idea who to go to. I called my brother in law and he said call Marshall at Sand Mountain Toyota . Got my car to them yesterday and within 24 hours I’m sitting peacefully with zero sensors screaming at me. Marshall was so easy to work with and I see why my brother in law only uses him and his team. I sure do appreciate y’alls time and efficiency. And, thank y’all so much for re-setting my clock, this is the first time in 2 years it’s shown the right time. I’ll certainly be back!

I use Sand Mountain Toyota for ALL my maintenance needs . Yes! They work on my Nissan Titan as well. CALL JASON HE IS EXCELLENT AND TOYOTA GIVES GREAT SERVICE.

As always... good, dependable, professional, and reliable service. Best service department...EVER!!

I bought a 2018 Tundra from them new because of the Lifetime powertrain warranty. At 75,000 miles my truck threw a rod and blew the engine. True to their word I got a $13,500 brand new engine minus a $100 deductible. If you are going to buy a new truck, you better buy Toyota, and you better buy it from Sand Mountain ✌️

Customer Service is outstanding! I drive from Gadsden to have my services done in Albertville. I have never left upset or angry. They truly stand behind making the customer satisfied!

I feel at home when I go there . You are treated like family and made aware of everything that needs to be done. Love Sand Mountain Toyota

Mike Colvin made my Tacoma purchase fast, easy, and enjoyable. Highly recommend this place. They have an honest and knowledgeable staff. Loving my new truck.

Bobbie, she is the manager, ALWAYS does an outstanding job‼️ Bobbie met with me after the team changed the oil & found a serious problem; they worked for 2 days and then drove my vehicle around 2B sure EVERYTHING was working well‼️ The members on her team are wonderful, polite, clean and ALWAYS return your vehicle clean‼️ I cannot say enough good about them!‼️ They do a great job‼️So very glad they are the team taking care of my vehicle‼️Mark, the owner, has done a superb job in choosing his SAND MOUNTAIN TOYOTA TEAM‼️🕊☦️🕊

Zach and the team at Toyota of Albertville were amazing! They worked with us so much to make sure we got the car we wanted and the deal we wanted! My husband and I had a great experience here and we will be back! I’m never shopping another dealership again! Not once did I feel pressured and it was all about what me and my husband wanted. That means a lot to us! Thanks again Toyota of Albertville! See you in a few years for the next car!

Tim Simmons is awesome! Fantastic to work with and he listens to what you are looking for! Thank you again!

I have bought my last 2 cars from Sand Mountain. I wont buy anywhere else. I have all my serves done with them too. They have never steered me wrong.

My first car buying experience was a #pieceofcakewithblake I absolutely love my 2021 Corolla!! I definitely would recommend Sand Mountain Toyota and Blake if you’re looking to buy a new vehicle.

I was sold a 2018 KIA Sorento on 9/11/21. Best experience ever!

Very nice and they dont push you to buy! Worked late for me to purchase my van. I would recommend going to Sunny King Toyota!

We purchased a new Sienna van from Sand Mountain Toyota. We were not easy customers, but Zach and the sales team worked with us and we left extremely satisfied with the vehicle, and highly pleased with the service. Zach was GREAT to work with, was never pushy, and allowed us to move through our own decision process at our pace. We would highly recommend him to anyone looking for a new car. We have also used their service department for years, and have always been comfortable with the work they do. We would recommend Sand Mountain Toyota for any car needs and Zach, specifically, for any sales needs. We are extremely pleased with Sand Mountain Toyota.

Service Dept. And whole staff is excellent! Gary Galbreath has been our go to salesman for years. The service team, and Matt Formby were so nice, and took great care of my car for its first year check up. One gentleman even walked by and asked if I wanted a water while I was waiting outside since it was so nice out. Thank you guys!

Great experience with sales person, Blake.

Great service! Matt did an outstanding job!

My salesman Clay was great. He wasn’t pushy and he was very straightforward. It was the best car buying experience I’ve had by far.

Started car shopping in Scottsboro, went to Fort Payne and many other dealerships around Northern Bama. Have been a Chevrolet guy my whole life, but the Camry was sharp. Drove a Camry at a Chevy dealership that did not want to deal, or answer questions. Admittedly I was more than a little burnt out from a long day of car shopping at many dealerships. Sand Mountain Toyota was great... no pressure at anytime & very patient. Zach Crews is phenomenal at his position. Walked the lot chit chatting about many other things besides vehicles, but when I did ask about the Toyotas he was knowledgeable, truthful, and polite. Cant say enough for or about Zach seriously go visit him at Sand Mountain Toyota.... great job Zach.

Great customer service, no deception and no pressure in shopping and purchasing a vehicle. Was very happy with my experience.

Made sure recall (fuel injector?) was done with my convenience in their mind. Brought me my car in timely manner.

Very friendly customer service oriented folks, I appreciate that. They called and emailed me to remind me of my upcoming appointments, that was awesome. Last but not least they have a very clean establishment.

Thank you Sand Mountain Toyota for great customer service! The dealership was nice and the whole staff was friendly. Big thank you to Rhonda who helped us get our 4Runner. She was great to work with and made the process of buying the SUV easy. I highly recommend her and SMT dealership if youre looking for a car, SUV, truck etc.

Great to do business with! Chris Mays did an excellent job and was very easy to work with!

We had a really good experience here. We just purchased a used 2018 Highlander. Tammy was fabulous to work with. Very friendly and accommodating. A positive experience. I believe we got a very fair deal on a competitive, fast selling model. The only just got it. They held so we could see it. Then held it until I got back from a work trip. Everyone was very friendly. No high powered sales people to deal with just home town folks. I recommend you check them out. Much better experience than the HUNTSVILLE Toyota place.

One of the best experiences we’ve ever had when purchasing a new vehicle. Everything about it was amazing from the salesman (Clay Guthrie) to the manager and the guy who did our paperwork Could not have asked for anything better. Would highly recommend!!! Will definitely go back here if we ever need a new vehicle!

Had no brake lights on fri. mon morning had an appointment got in . they found the problem (bad relay). Also changed oil, installed new battery and replaced brakes and washed by lunch time.

Purchased a used car here. Excellent car buying experience. I would highly recommend purchasing a new or used vehicle from Sand Mountain Toyota!! The service was amazing.

We rented a 2021 Toyota Siena hybrid van. Great fuel milage, plenty of cargo room, very comfortable. Great customer service.

I bought a car from Sand Mountain Toyota about 3 weeks ago, and I absolutely have no regrets about my purchase. The salesman Zach Crews was very professional and patient with me as I am typically a very indecisive person when it comes to big purchases like this. He was up front with me and made my car buying process so easy and pleasant. After test-driving a couple of vehicles, he encouraged me to sit on it for a day or two before making a decision. I understand that car salesmen are good at making their sales, but I thoroughly enjoyed my experience and didn’t feel as if I was being hustled the whole time. I have been to other dealerships prior to finding Sand Mountain Toyota, and each one gave me a big run around and just straight up served me a bunch of lies and made a big hustle deal out of it. I highly recommend shopping at Sand Mountain Toyota, and Zach Crews is absolutely awesome to deal with.I will say that I’m not entirely a fan of the financing department, as they do try to sell you extended warranties and such (I felt like this was the short hustle part of it) but they did not attempt to force it on me and I still felt like I got a good deal with the payments and financing that I was looking for.

Blake Johnson is great! He is very professional and will go the extra mile for you. Customer service is his top priority. #pieceofcakewithblake

I was treated very nice on the phone. Jason Noogin greeted me when I arrived and took very good care of me. I loved the entire experience. 10/10.

I own a 2017 Nissan TITAN, I was completely dissatisfied with the service provided by the local Nissan dealer. I began using Sand Mountain Toyota and have been very pleased. The service person greeted me on time and at my vehicle. The waiting area is extremely nice with tables to conduct personal work and outside seating is available. Work on my vehicle was performed in a timely manner and a complimentary wash was offered. A+++

We had running boards put on our Highlander. They look great like they came on the car. We were very pleased with how they look!

It was great very nice people

We bought a used car here. Great car but service was so so. I did notice Christian music playing which was nice. I would say this dealer is about average for all the car dealers I’ve been to in my life.

Very helpful in finding the vehicle I was looking for. Made the sale a very pleasant one.

Good service. Awesome experience.

Tremendous job. People great. Always a pleasure to work with.

I bought a new RAV4 from Sand Mountain Toyota and everyone was wonderful to work with. They took care of my vehicle needs at a good/fair price and delivered it to my house! ♥️

They care about their customers. Always treated with respect.

The best feature of the local Toyota dealership is the service after the sale. Troy and the service department are professional and experienced and good at their jobs.

Quick and kind, they did my regular service but they also washed and vacuumed my car! I didn’t expect them too but the cherry on top was when I realized they vacuumed out my daughters car seat as well!! As a mom with little kids snacks in the go are sometimes necessity and they took the extra time to vacuum the car seat too! They had a playroom, that is separate from the rest of the waiting area which was a huge bonus. Not many toys and the tv was off but we played with legos then read books on my phone, it was nice to have a space to play while waiting. They were also quick, and did an a good once over after I voiced my concerns over an issue I felt I was having. I drove an hour one way and I was pleased when I headed back home.

Nice and friendly people.

Super friendly and knowledge staff. 💕

My husband and I were in the market for a 2021 4Runner. Sand Mountain Toyota had the best price among several dealerships across Georgia and East Alabama that we got quotes from. Rhonda Williams made the process as smooth and fast as possible and had it delivered very quickly.

Stopped in to look at their used vehicles and was blown away. A huge selection, and several in my price range, as I didnt want a car payment again. Hollywood, the salesman was able to answer all our questions and made us a very good deal in the vehicle we were interested in. Being used, it does have some dings and paint chips, and had one big blemish on the chrome molding. After wed signed the paperwork, and went to pick it up a couple days later, theyd had their tech fix the big blemish on the moulding. No extra charge and unasked for. Just completely went above and beyond. Its the little things that make the difference. Thank you to the whole team.

They are very friendly and do a great job.

I received great service at Sand Mountain Toyota. My car looked and felt great after the service. Staff was very friendly and knowledgeable. Wait time was great. I felt safe in the waiting area where there was plenty of room to spread out.

Very happy with the service I always get at Toyota. The employees are very professional and kind. They are just the best!!

I recently (11/2020) purchased a new battery with a 5 year warranty from Sand Mountain Toyota. Last week, my car would not start so I took it to two local auto shops in Huntsville. Both said there was an issue with my battery. I took the battery back to Sand Mountain Toyota for a replacement and they stated it only needed to be charged. This is after my battery had been jumped off 3 times and they would not give me a new battery. I am very disappointed in their service and would not recommend it to others. Now I am afraid it will die again and I will be stranded.

Great customer service. Clay made buying a car no hassle and I felt like got a great buy!

Experience was very good.

Very great experience love the low price an no pressure sales

Been looking for months for a 3500 diesel truck. Looked at several and gave up decided to go with a 1500 truck and clicked on their site and they had the 3500 in my price range. Being a past gsm at competing dealership I knew somebody to call, they told me about the truck and I headed straight there and bought it. I believe I got a great deal(even though I would have liked it cheaper, don’t everybody) but I am very pleased with my purchase from Rhonda Williams(the “help me Rhonda sales person there) thanks all!

Stopped in to looking for a used truck. The service was friendly and helpful.

Very pleased with the service, friendliness, and the short time it took. Would definitely do business with them again.

Thank you the wife got the car she has been looking for

Recall on airbags. They were great!

Fast and thorough for my regular scheduled maintenance. Got a car wash and vacuum too.

We live in WV and we always go to Sand Mountain Toyota to get a oil change when we come to Albertville. They always have great service and they appreciate their customers. We like going there bc they wash, vacuum and put a water bottle in your cup holder, when you get back in your car with a Thank You note on it. WOW. It is the little things that count. We ❤️Sand Mountain Toyota in Albertville,AL. Go see Ron Strickland, he would love to sell you a car.

Great dealership to do business with and cannot say enough positive things about service.

Had a bad experience at a dealer in Tennessee trying to purchase a Fiat 500L. Found one at Sand Mountain we were interested in. Called them to see if they still had it and ask a couple of questions. Spoke with Gary. He was friendly and answered all of our questions. We drove straight from the Tennessee dealer to look at the car. Gary had it waiting for us. We test drive it and decided to buy it. They worked with us on price and came within $40 of my maximum price (Tennessee dealer wouldnt). Gary made the entire buying experience pleasant with no pressure. We paid cash and there was no pressure to finance (Tennessee dealer kept pushing to finance). Gary had them clean it up (it really wasnt dirty) and fill up the gas tank. I would definitely recommend them, and Gary, to anyone looking to buy a car.

Great, honest Associates, who try their best to help you the best way they can.

Bought a used truck and want to thank Blake Johnson for everything. Awesome place to deal with, enjoyed my buying experience.

Great working with Gary Galbreath so far!!!

Every time I am in here Matt takes care of me. The sweetest and most professional guy here. I’ve never been treated better. Always looking to save me money and has my best interest in mind.

Always prompt and professional and great service.

Rhonda was great!!! Had an awesome experience purchasing my vehicle.

I bought a used car from Zach on Monday. From the initial phone call to driving off the lot, he was outstanding. He was honest, friendly, and made this the easiest car buying experience I’ve ever had.Also, the facilities are immaculate, and everyone was very welcoming and friendly.Thanks for everything! You’ve earned a lifelong customer!

I’ve never once had an issue when taking my vehicle to Sand Mountain. They are on time and there to help with any issues my truck had. They are amazing people and I highly recommend them!

Even though I was unable to purchase the vehicle I wanted, they went above and beyond to give me a wonderful offer towards the car.. they were very professional and gave a lot of helpful information regarding a future purchase.. I never felt pressured to have to close a deal today..it felt like they werent there just for sales.. a big thank you to Luis Martinez for being open and honest about the buying process. I definitely will be returning to purchase at a later date.