It has been a pleasure working with Usherwood at The College of Saint Rose. Jen and the team have always been very responsive and accommodating which often comes into play with my office, but also in higher education itself. The work is always high quality and any concerns they address immediately. Great service!
Usherwood Office Technologys Service Tech Eric Murphy was dispatched to Childhood Friends for our printer issues. He figured out the problem within minutes. He informed us that he had to order parts and he was not sure when they would be in, but reassured us that he would do his best. It was a Friday afternoon and we all know who the weekend holds up a lot of deliveries. We really need our printer daily, especially at this time. So we put an out of order on it and hoped for the best. First thing Monday morning, there was Eric with all the parts! He worked diligently and had everything up and running! We truly appreciate people and service like Eric and Usherwood.
Usherwood personnel have always been there for us. They have worked with us for several years now and if we had a project that needed a rush, regardless how big or silly it was, they would get it back to us in a timely manner. If mistakes have been made that are willing to correct them without complaint.
VERY Slow service response. Think twice before buying.