Gary and his staff are amazing! Hes very knowledgeable and will answer any question you have. While still making you feel like a friend Ill drive miles out of my way to buy from Gary. This guy is the best
Excellent 5 star service very friendly and family oriented staff. The mechanics are excellent. If you need help with anything atv related Gran Prix is the go to place. I highly recommend this shop.....
Best motorcycle shop in the area hands down, run by enthusiasts for enthusiasts.
Gary and his team are amazing. I have known Gary for years. His team of people are always in it. There has never been a time they werent going out of thier way to be doing something that was above and beyond for the customers.
Drove up from Redding, Ca. to purchase TRRS 250 Trials bike and Gary and Robin were absolutely wonderful to deal with. Gary was very knowledgeable about the industry and the products he sells. Robin was also great to deal with and pointed us in the perfect direction for tacos. Thank you! Oh and the bike is amazing....
Thanks to the staff at Gran Prix Cycle Center for fixing my daughters flat tire so she could finish practice !!! Super genuine moto shop. Thanks for your help !!!
Gary is fantastic! I loved my experience at GP Cycle Center.
Absolutely the best local shop for parts, service, and price. Super friendly atmosphere. This place is the bees knees. 👍😁
Tremendous selection of parts & gear. Nicest people you always leave happy.
Gary is always helpful in finding what I need. Nothing but excellent customer service and support. Thanks!
Awesome owners tons of really nice bikes and gear, highly recommended
Gary is very knowledgeable and very helpful. This shop is one of the only in the Albany area I would recommend.
I’ve been doing business with Gary for twenty + years, he’s the type of person that will take a part off his own bike and let you barrow it even though now he can’t ride. 100% family driven local business that is always going out of his way to help. Best prices, best service around!
Good prices and the best sevice!
Always great service and great people!! No matter the bike or the problem they are there to help get you goin again
These guys are great. Besides working on my dirtbike, they do mount/balances for streetbike tires too. Great staff!
There mechanics do not take pride in there work. I will be going somewhere else from now on. Yeah might be good price but that’s the thing you’ll have to go back to get there mistakes fixed and you end up spending way more because there not respectful enough to fix there mistakes on there dime. Don’t waist your time people
Gary is fair and knowledgeable. We bought my husbands DB there and was very fair priced. The bike was in very good condition and had a lot of new parts. The KBB value was spot-on. We have taken our bikes and quads there for maintenance and any problems they have had with great results.
I have been dealing with Grand Prix for many years. They have been super helpful with everything from bike sales to gear suggestions, and my parts needs. I have always felt like I was the most important customer in every transaction even though I dont have to come see them very often. Gary, Robin and Mike are all great to deal with. I have to drive about 50 minutes to see them but it is worth it.
We asked for 3 shocks and we ended up paying for 6 and 6 or more months later we haven’t received a reimbursement they always have an excuse. Now the three we got are the wrong size. I guess I’ll kiss the $900 goodbye and find a good store.
Great selection of gear & they are always willing to order anything for you. Honest, courteous & friendly staff. Easy access to the freeway and big parking lot. Our first place to go for dirt bike stuff & race gas.
I cannot recommend this company highly enough! Ive done business with Gary and his staff for many years. I have had them completely rebuild 2-stroke and 4-stroke engines which had self-destructed; they are the few I would let touch my bikes (modern & vintage).▪Buy local. Because I respect them and like doing business with them so much, I would buy most of my accessories and tires from them too!
Great place for all your bike and quad needs, they know bikes OLD and new
Gary, his wife, and all their crew understand customer service is the key to keeping the shop open. Let them serve you.
Everyone is friendly and willing to work with what you bring them and exactly what you want. Their pricing and timeframes have always been spot on unless they have to order specific parts. They dont do anything that you dont want them to do so you wont be hit with any bills you werent expecting. They have always informed me of any problems that may cause a change in their price estimates.
Awesome people. They have helped me out several times. Fast service and honest shop.
Recently dropped off two dual sports. One for a an engine re-build and one for carb rebuild/rejet. The guys at the shop are fantastic. They called me with updates and authorizations for parts/mods and details every step of the way. I always knew the status of my bikes and how much my repairs and upgrades were costing me. No surprises when I went to pick them up. Bikes are performing fantastically. Gran Prix is definitely my new go to for services that are beyond my own skill set.
This is the best place! Very nice and helpful! Always wanting to get you out Riding! Thanks again!
If looking for a motorcycle shop that knows their stuff and treats you like family - This Is your spot. Gary and team have so many years taking care of people in Oregon and Washington that your bound to run into someone you know here or make a new riding buddy! 😉
Another fine visit to Gran Prix. Robyn and Brooke did a great job helping me buy a new helmet and goggles.
Good people and great service.
These guys go out of there way to make you feel welcome. Not being very knowledgeable about all the engines of my own I work on, they are always there to help. More then willing to assist in finding parts for bikes engines not even sold within the last decade. Can not imagine what I would do without them. 1958 Messerschmitt roadster and 1958 British Berkeley roadster both running motorcycle type running gear. Randall Kaaz, Albany, Oregon
Always helpful and Super friendly ñ
Beware buying from this company! No joke be sure to check the Kelly blue book value before purchasing I have checked multiple bikes from them against Kelly blue book and have found there prices to be up to 1300 over the value, so be sure to do your research before buying from this company.
Good people, Great service, Always on time, # One in the state and very helpful and up to date on the the new products!!
I absolutely love these guys.
Its a fantastic place and always great customer service
Good local bike shop
Great people! Knowledgeable staff! Great bike mechanics!
Very honest folks! They placed a add in craigslist for a ttr230 for a more than reasonable price. We called and placed a deposit to secure the bike and drove all the way from bend, or. We got there and it turned out it was a ttr125. They made a mistake in the add. Needless to say, we were very disappointed.After talking to gary (owner), it seemed like a honest,mistake. He felt pretty bad about it and said he will try to make it right. We went to lunch and later, gary called us saying he found a ttr230. Within a couple hrs, he got the bike, did a full inspection, new air filter and cleaned the bike. He sold it to us for the same price. Gary put in the time and footwork to get us that bike and for the price he sold it for, i doubt he made a profit. He was just making things right. Awsome guy! I will highly recommend them!
Great business and has been for a long time.
Very helpful staff
Best bike shop ever! Gary and his wife is absolutely awesome!!!!
[TL/DR] Very bad customer service. They dont accept returns, only exchanges. Even when theyve failed to call you on the day they said they would (or for the next 3 days after) so that you could put in your order for a replacement item. Even if the merchandise youre trying to return is unused. Ridiculous.The whole story: I got a helmet for someones son for Christmas. It was a size too small so I went in on a Saturday to try and exchange it. They didnt have the size and color combo that the boy wanted and instead of letting me choose a new helmet from a catalog in the store on that day, they took my name and number and promised theyd call me back by Tuesday with my options so I could place an order for a replacement helmet. I reiterated a few times that I really needed the replacement by Friday and they assured me that if they placed an order on Tuesday that it would arrive by Friday, no problem.Tuesday came and went. Wednesday came and went. Thursday came and went. No call. At his time, I didnt know that Gran Prix wasnt going to let me get a refund; I assumed I would be able to get my money back from them and just get a helmet from elsewhere.On my way home Thursday, I stopped in at the other moto gear shop in Albany, Mr. Eds Moto. They didnt have a helmet in stock either but I was able to place my order for one on Thursday morning and they assured me it would be at their shop the next day in the early afternoon. Sure enough, it had arrived on Friday and I finally got the helmet that the boy wanted. Problem solved. Or so I thought.I went back to Gran Prix to return the original helmet only to find out that their policy is that they only exchange items, they never offer refunds. I tried to explain to them that I already tried to get them to exchange the item and they failed to follow through on their end to call me so I could place an order, but all they did was apologize for the inconvenience and offered to exchange the helmet for other gear of equal value.But the boy doesnt need any more gear, and even if/when he does, Im certainly never going back to Gran Prix to get it. You dont offer refunds, okay, but when you fail to follow up with me when you said you would so that I could get the helmet when I needed it, then still deny me a refund is just absurd. Hopefully people will reconsider giving Gran Prix their business and head over to Mr. Eds Moto where their word is good.
Brought my Road Star in for a rear tire change yesterday. Charged me a fair price, didn’t tack on any fees. Thanks!
Awesome people, fast and friendly. Great prices!!
Great people and the customer service is phenomenal! A+
Reasonable rates and timely service
Serious lowballer offered over $1000 less than kbb trade value
Great guys, and gals, always honest and helpful..
Love the atmosphere and the owners are awesome!
Great shop nice people.
Love this place
Got gear for the kids
Great service
Good guys
Gary is awesome
Cool