We took our Yamaha cart there over a week ago! We were informed it was one thing of why it was sputtering. We agreed for them to go ahead and fix it. We were never called when it was supposed to be ready before the 4th so we called them. After being told it was ready my husband went to pick it up and test drove it. It was doing the same exact thing. One of the owners if Im not mistaken Lane drove it and acknowledged it wasnt fixed and said he would make it right. My husband also noticed another item was charged on our bill and put on it without us being aware. It was never anything wrong with that. Well days after going back and forth not talking to Lane anymore we demanded our $ back and cart to its original state. We were just called and told we could only have $100 of our almost $400 & to come pick it up. So we are out of almost $300 & our golf cart is not fixed and the run around for almost 2 weeks has been baffling! We are still yet to speak to Lane again. WE WILL NEVER REFER ANYONE TO THIS PLACE. I cant believe we were treated this way from the referral I was given. Sad to say we didnt get that same treatment.... Dont know why!
Excellent customer service. Lisa got me financed with no problem and had good customer skill. Price was very good on mower I bought.
Part not available, but could order. Pleased with the time to receive item. And the price Is well worth it
Great customer service can be a little slow when busy due to highly personalizing the experience! But overall great place and atmosphere
I came here to get some lawn mower bladesI was helped by a blonde lady with glasses and she was rude. I told her the make of the lawnmower and the size of the blades she then asked if I needed a star or circle. (This is my first time buying blades) I told her I didnt know what she was talking about she states that she doesnt know either and walked off to help another Customer. More was discussed and her attitude was just dreadful. I ended up leaving and buying nothing. That was my first and last time there.
Took a little longer then anticipated but service was great on my EZGO Cart.
These people will sell you broke parts. And they don’t care your out all the money. As long as they get theirs be very careful with these people they will rip you off. They sold me a broken part for $130 would not refund. So I had to buy a new one somewhere else. If you looking for golf cart parts stay away.
Managed to breathe life back into my old Stihl edger
Customer service was great. Took time to explain any question I had. Great experience
On point and knowledgeable! Customer service was attentive and helped resolve problems we had with our older rider. They have definitely earned a return customer!
Knowledgeable staff, good products, support, and always has the parts I need to keep everything running
Friendly staff and had what I needed on hand.
Great service and great people enough said.
Nice folks!! Fair prices.
Wouldn’t recommend them to anyone. Service manager stated he didn’t care about this one bad review do to 50 good ones. Poor customer service not helpful at all and I paid for a service and not help with it and I still have my problem...
Top of the line stihl products!! Always very helpful and quick service !!!
Customer service was wonderful. Very friendly people. Enjoyed doing business there.
Very helpful service.
It is loveing
Ordered the part that I needed
Service after sales is beyond 5 stars. I bought a Gravely GT HD 60 lawnmower several years ago. My center spindle on my mower deck went out and they Stood By their Warranty. I am a retired Army Ranger and they definitely support our Troops not only in words but in their way of business!
Great prices/service and they always have what I need for my equipment.
Nice place
Tried to rent two golf carts but never got a call from them, so I went to Thomasville and got another golf cart company that is willing to come to town, gain some new business.
Great place to get parts for your lawn mower, to buy a golf cart, or lawnmower. Associates are knowledgeable and willing to take time to help you with your purchase or to find the part you needPrices are within the norm for the types of mowers and other equipment they sell?
Good work just slow
Great people good prices commercial grade equipment. Great tech. Them potter boys tough.
Great service and best prices around. They are very knowledgeable and helpful.
Took my 6 yr old Arians RM in for major service and repair. Ready to pickup in less than a week. Friendly, courteous, and professional service. Cost was as quoted and was very fair. No worry about gouging and needless add ons. I highly recommend PMC.Wonderful home town family service at its best.
Very Very good
Was treated excellent my order was taken in a professional and friendly manner will return for my mower and golf cart needs
Awesome people very polite this is true southern hospitality will always come back
Great people. Will do anything for you. Awesome service.
I truly have not had this level of customer service in a long time! Couldnt have been better
I went to price a mower. The staff was very helpful. They do make repairs.
Great place for all your lawn care needs. They also sale Club Car golf carts.
Well knowledgeable staff good prices
Bought a golf cart, it was great experience and I felt like I got a good deal. Very friendly folks
Great service and support, I enjoyed the experience of purchasing my Sthl trimmer.
Thank God for Potter Motor Co. We needed a generator and they had some. Great customer service
Great place to shop for dad! Friendly staff members.
They are great and have a great mower.
Absolutely horrible experience. Had golf cart charger problems and after repeated calls they gave my charger back to me worse than when they received it. They didnt want to fix it so I took it to battery source. They also tired to sell me batteries for my cart that were dropped on the pavement. I will never go back there for anything and would advise people to stay away from potters. Poorly run company
This company has great customer service. Thank you Potter Motor Company for what you do to service Housing and Residence Life at Albany State University.
Great service
Very knowledgeable and great to work with!
Knowledgeable staff, friendly local supplier.
Attentive helpful informative on product knowledge
Always a pleasant experience .
They do shaddy work I would not recommend them to anyone
Helpful and friendly staff
Nice people and place
Very nice, helpful, professional thank you
Great as always...
Great people and excellent service !
My go to place for my lawn equipment
Great customer service
Always nice and helpful
Very friendly, and knowledgeable.
Billy and company very friendly
Great service
Best in the town
Usefulness
Great!!
Rude, rude, rude people.