Stutzman Services installed our well pump system previous to our ownership. The system has worked for decades and weve chosen to have Stutzman Service continue to maintain it. Its been a number of years since weve had them out here and we had a pressure issue today; basically lost all pressure. All it took was one call to Stutzman and within 2 hours someone was here and the system was back to full pressure. 2 hours! At this point in time, it has never taken longer to get a contractor to find time for you. Plumbers especially, are very hard to come by, if you need anything quick. Just try to even get a call back from a contractor right now and chances are youll be waiting days or even weeks. The fact that around 1 1/2 hours after I called Stutzman Services, they had an extremely knowledgeable and helpful professional at my house doing a repair and system evaluation; that just blows me away! And its so cool how they notify customers about appointments. I got an email and a text, as well as a call from the technician, to notify me of the time of his arrival. The email even included a photo of the technician, which Im sure is a reassuring touch for security-concerned customers. Been hiring Stutzman Services for years and have nothing but reasons to continue. Youll do well with Stutzman Services.
I use Stutzman for my yearly back flow testing - always perfect service. So when it came to installing a new bidet, I reached out to Stutzman. As expected, timely service response followed by great install. Their “guy” was a perfect gentleman, nice guy, who left the area totally clean and hauled away not only the packing materials for the old toilet but the old toilet as well. I could not have asked for a better resolution. Highly recommend!
Our old water heater was leaking and needed to be replaced. The scheduler was able to move the service appointment up by several days due to a cancellation. The technicians were on time, professional, thorough, informative, tidy, knowledgeable, and pleasant. I was very happy with their service.
After several bids from local plumbing companies I decided to go with Stutzman for a remodel project - install plumbing for a new toilet and shower in basement. While the bid was slightly higher than a couple companies, I was encouraged by Stutzmans responsiveness to my many questions about the bid and project. Also, the mantra buy nice or buy twice has some truth.I am so glad that I went with Stutzman! From the beginning they were responsive - on time - supportive with my questions and concerns - the office staff arranged everything clearly and communicated very well. The plumbers were great and did very high quality work. Everything was done exactly as quoted! So thankful to have hired Stutzman!
They fit us in their schedule very quickly for an assessment of our pump. The tech was extremely knowledgeable and laid out our options clearly. No hesitancy to recommend Stutzman services. Well definitely get the work done with them.
I was impressed with their great reviews before I contacted them, and once I went through the process with them myself, I fully understood. The office staff is friendly, helpful and professional. Aaron, the plumber assigned to my plumbing jobs, was awesome. He contacted me before he came for the service appointment, and I received a text with his pic and tracking info if I chose to use it. Top notch! Aaron repaired everything on my list and was friendly, knowledgeable, and professional at every turn. I highly recommend their services, and if you get Aaron as your plumber, thats a plus!
The plumber (Adam) was very knowledgeable and friendly. He fixed the stopped drain and gave me tips on how to prevent it from recurring. Good work. Also the office staff was excellent . I left a message on their website with little hope of of a response. Within 30 minutes Ashley called me up and I had an atom 3 days. Then, the plumber came out an hour before he was set to come after checking with me first. When does that ever happen. An all around excellent experience.
Luke checked my irrigation system, identified problems and explained the work that needed to be done. He was very thorough. He ran each zone and showed me the coverage. He also did an excellent job of explaining the control panel so that I can make changes to the watering schedule if needed.
I had a sink and faucet to replace the one we had. The plumber they sent was very professional, wore a mask while in my home, and worked hard for several hours to get the sink to fit the existing structure. The final product was beautiful! Would highly recommend!!!
Adam arrived and went over the issue with me. We had a clogged toilet, that we could not get unclogged. He explained the price up front and discussed the possible issue and the time it should take to resolve the problem. He asked if I wanted to have the work done before starting. He was quick and efficient and tolerated my curious 3 year old very well.The fix only took about 10 minutes and he explained what he found, or in this case, what wasnt found. He was polite and professional. I would use Stutzmans Services again.
We had Stutzmans remove an old 5 hp motor and pump from our well and replace it with a submersible VFD 20 gpm pump. By 5 pm we were irrigating. Technicians knew what they were doing and answered numerous questions throughout the day. Im glad its done. I gave the job 5 stars even though dealing with Pacific Power to shut the powerline down was difficult and it required a healthy investment. But it was done in a day and Im glad we have water which we cant live without.
We needed four sink faucets installed in our home. The technician arrived on time and worked diligently for several hours to complete this task. He was efficient and left no mess. We are very satisfied with the job.
Great service! Fast response to come out and find the issue with our pump and fixed the same day. Stutzmans is always our go to for well issues.
Stutzman has done work twice on my house, 100% fantastic both times, from a large project down to a simple snaking of my kitchen drain. Absolutely recommend, they know it all! Five stars!
Dennis came and twice. Once to diagnose my problems with water. I replaced my water heater and bladder of my pressure tank and then he came and serviced my conditioner and softener. On the road to better water!
Work done well in a timely manner. I appreciate a competent company that does good work for a fair price.
Always use them for my Backflow test. They are great! The system for scheduling is super smooth, and they work hard to make sure it is done before your deadline. Best part, they keep track of when it is time for the test and remind you each year.
They arrived early, were fast and professional as well as well groomed and personable. They explained choices and gave me a quote in advance. Could not be happier!
Stutzman sent Luke to my home to adjust some of the sprinkler heads In my yard. He did so and while he was at it he checked the whole system. He was very thorough, polite, on time, spent a lot of time with me and explained exactly how to set and reset my RainBird system. I feel much more confident about the irrigation system now. Thank you, Luke. Thank you Stutzman!
My husband and I have done business with Stutzman Services for years. They always give the best customer service. We had Christian come out and check out our sprinkler system - he was on time, kept us informed, stayed extra to complete the work and followed up again with us. The best customer service we’ve had in a long time - we heartily recommend Stutzman services for your irrigation needs.
The technician (Luke) was very thorough and personable. He took the time to show me how the system worked, did all repairs quickly and my irrigation system works perfectly now. He also recommended what should be done before winter weather. All in all I couldn’t have been more pleased with the quality of service. Definitely recommend.
Very appreciative that I was called due to cancellation and had them out sooner than expected where they were knowledgeable and worked quickly to fix my sprinkler system and it’s few issues. Grateful they took the time to program my system once they’d fixed issues to save me money and water in zones that didn’t need watering.
They installed a kitchen sink and faucet for us. Kent arrived early and did a wonderful job. There was some expected repair that needed to be done under the sink. He made sure everything was done correctly, working and let us know what to do if we had any issues after he left. We would use them again for future projects.
The kind folks at Stutzman were courteous, professional, and patient as I asked questions about the repair. Steve tracked down and fixed a leak in a water line in the crawl space. I will absolutely use your services again.Thank you so much!
Luke is a very nice guy! He was very efficient, professional and took the time to explain my sprinkler/irrigation controls to me. He also moved a sprinkler head for me, very quickly and cleaned up the area. Price was reasonable. I will call them again if I have any problems! Thank you Luke!
We have used there service for years. Have always been very reliable. Totally satisfied with their service.
Stutzman is always top-notch, and easily the most professional contractor Ive worked with in my 20 years as a Willamette Valley homeowner. They did a stellar job of repairing my septic line. Excellent work each time.
We had to replace our 21 year old water softening system and Dennis was very efficient, friendly and a great spokesperson for Stutzman services. He removed the old system, of course after removing water and salt tabs from holding tank, and hauled it all away after the new install. Dennis thoroughly explained the operations of the new system, after programming specific to our water hardness. Thus far I am very pleased with the install and the product.Had the opportunity to work with Dennis again to replace a filter which was causing low water pressure. This guy is a gem. Thank you Dennis!
Great service, very efficient, no fishiness/up-selling. Would highly recommend to anyone in their service area.
This was the best experience I have ever had with plumbing services. The plumber was very knowledgeable and fixed the problem quickly. He explained everything thoroughly and was happy to answer my many questions. I highly recommend this company.
Dennis is wonderful. He checked and cleaned our water filtration system, explained how to make sure it’s operating efficiently and gave a few tips. Efficient, personable... just great to work with! Thank again Dennis!
Stutzman installed a pump in the irrigation pond at my farm and a few thousand feet of underground irrigation pipe. The contract explicitly included and billed separately for installing tracer wire to locate the underground pipe for servicing in the future. The tracer wire was not installed. I asked the company rep (Dale A.) whether it was installed and he said yes. I asked the company rep to show me where the tracer wire came out of the ground so I could connect to it. Then he changed his story that he tried installing the tracer wire, but it broke during the installation process so he just continued with the job and assumed I wouldnt mind. He said he didnt feel the need to tell me or offer a price adjustment. AKA he tried covering up his mistake because it was an expensive one. The system then did not hold pressure which implies a leak in the pipe. The company rep said that its normal for the irrigation system to not hold pressure. Did he think I am that naive? Not holding pressure implies a leak in the pipe they installed, but they wouldnt be able to find the leak because they didnt install a tracer wire so he had to lie or face a huge cost to fix the problem. After escalating the problem as high as I could (and after the boots on the ground Stutzman employee expressed his embarrassment at his bosss behavior), Stutzman agreed to trouble shoot the lack of pressure and discovered a faulty valve. Whew, thats better than a having a break in 2,300 feet of pipe that you cant locate. Three years later the system has completely failed and the company is not willing to come take a look at how to fix it even if I pay them. I paid ~$30,000 to Stutzman and got some shady workmanship and a company who is unwilling to service their own installation.
We wanted to thank technicians Doug, Aaron, and office person Amanda for the great service we received on our water heater. Amanda was very responsive in helping us schedule and notifying us at every step. Aaron was friendly and professional and helped to correctly diagnose our leak issue. Doug totally gutted our Navien unit and replaced the heat exchanger, a very complex task that was never meant to be accomplished hanging on a wall. Doug stayed late to get it repaired and returned the next day to make sure it was working safely and correctly. Doug and Aaron communicated complex warranty information to the manufacturer, including sending pictures, that made our warranty claim effective and easy.Stutzmans stuck by their quoted price, even when the going got tough, they have earned our respect, trust, and future business.
We have used Stutzman several times for different services including unclogging our garbage disposal and installing a new hvac unit. We are always pleased with their professional service, quality work and fair prices.
Customer service was prompt. They called to let me know they were on their way as well as emailed me. Aiden was professional and courteous. He did a great job on a difficult job. Highly recommend
Yesterday I found a leak on the shutoff valve on the incoming line in my basement. I was able to get the leak under control and had Stutzman come by to replace the ancient shutoff valve. They got here first thing the next morning and had it done in half an hour or so. The guys were friendly and did a great job! I would definitely recommend Stutzman Services.
Stutzman did a great job helping me diagnose an issue I was having with my well pump. Dennis spent time to properly diagnose the issue and explained options for the future. And all at a reasonable rate.
One of only two who responded to an emergency, and the only one who showed up on time to repair a failed pipe. Very professional and efficient. Value was not the issue since it was an emergency situation.
Everyone I have spoken with has been friendly and professional. Aaron B. was able to diagnose and solve my problem in 10 minutes flat. Everything was explained thoroughly and costs were presented before any work was done. I was very happy with the results and would recommend them in the future. They are a little pricey but in my opinion its worth the cost to have it done right.
Our water heater quit working and we had guests staying with us. Once again Stutzman Services came to our rescue! The technician Doug was professional and helpful. He had the parts needed and quickly made the repair. It was a relief! Doug, Kent and all of the staff who have done work for us are top notch! They are my go-to plumbing company and I highly recommend them!
We wanted to replace our water heater with a tankless one as the water heater was in the attic and we didnt want a catastrophic failure ruining our house. Kent came out, was very thorough in his investigation and quickly figured out that we could indeed have the new tankless in the garage. He caped off the pipes in the attic and removed the old heater without us prompting. Leaving the old tank would have been easier, but sloppy and unfinished. He and Jake did an excellent, professional job of it all. They were on time, walked up through the process and prompted us as needed for gas/water shut off. Stutszman coordinated with a roofing company for us, so it was seamless. The price was excellent, the plan the simplest we encountered, and attention was paid to detai. We appreciate the pride and professionalism throughout, and the timleiness of getting us on the schedule. I will call Stutzman again with any plumbing needs, and will recommend them to all.
Efficient and intelligent technician (Aaron) on time and friendly. Willing and able to answer all my questions, and explain the workings of my well & pump system.
I have always had great service from Stutzman services and have used them several times. They explain what they will do and are always very professional.
We were having water pressure issues and called Stutzman to have someone come out and take a look. Aaron, the technician, not only had a solution, but gave us an excellent in-service on how our well system functions and ways we can problem solve if a we have problems in the future.Excellent customer service!
Stutzman is always first rate!! Every guy who has ever worked at either my home or business is great! I appreciate them all! I have used several is the Albany area and no one compares.
They came to install a hose bib. I chose Stutzman in part because they do not charge a fee to come out and give an estimate like Linn Benton Plumbing does. Aaron, the plumber who did this job, was thorough in explaining what he was going to do and, once finished, explaining how I could do a fix on the hose bib if needed. Much appreciated!
Excellent service throughout. Timely, good communication and good explanations from office staff, estimator, and plumbers. All communication was pleasant and straightforward. The job was not what was originally planned as the water line took a different route than what was originally expected. The plumbers adjusted and came up with a new plan. Site was left in a tidy condition.
Superb!....every time. I never look anymore for other bids. So professional and friendly. Using the same company every time says it all.
Very impressed from scheduling staff to the plumber leaving in less than an hour. Ok there is a bias here because he was a cat guy and our tabby Rufus loves him.
The technician was friendly, knowledgeable, and efficient. He quickly established a rapport with me and diagnosed the problem and possible causes. He checked the most likely cause and that WAS the problem. Fixed it and instructed me on how to do ongoing checks to make sure the system functioned properly. I highly recommend Stutzman Services.
Good service. Irrigation technician Luke is VERY good. They are just high priced, so be willing to pay for their services. They are professional and do high quality work.
We had a leak on what I thought was the cement floor where a drain pipe was going through. With testing it out, he found that it was a leak from a pipe in the ceiling. Much easier and less costly to replace then digging up concrete! It took very little time to replace the cracked pipe. Very efficient. Enjoyed working with them.
My well system wasnt working properly and they were very responsive and got my well pumping again. Thank you! Great business!
Stutzman Services installed a new water softener for us, and hauled away the old one. The whole process was seamless. They were extremely accommodating. Getting a text with the technicians picture on it to say they were on the way was icing on the cake. Definitely recommend.
Well service tech arrived after calling yesterday late afternoon. Excellent service call and great tech. Aaron is a great employee and you are lucky to have him. Thanks again
We lost water from our well to our home in the evening. I called several businesses and Stutzman is the only one that responded. We were given a choice of immediate service that would cost more, or waiting until the next business day. We chose the latter. Our service person was with us by mid day the next day, diagnosed the problem, repaired it and even installed an additional option with equipment specially delivered by another worker from the business, all within an hour. Very professional and friendly.
I had a sewer line blockage and break, Adam came out and fixed the immediate problem. He told me what was going on with every step, I was pretty upset not knowing what my 130 year old house is going to need, he relieved my panic so I can get the long term problem fixed. Amanda also was great on the phone- thank you!
The serviceperson, Steve, was absolutely stellar. Five stars is not enough. I appreciate the timely manner in which I was scheduled and could not have asked for a better person to do my water heater install. He had to work very hard and carefully to remove the old and then install the new water heater with so little maneuver room and poorly placed water lines by manufactured home company. He never gave up and was able to remove old tank then put new one in. He was very pleasant every step of the way and definitely knew his job. It was a pleasure to meet him and have him do my install, I feel very secure with his work. Stutzman most certainly deserves five stars for having such dedicated service people that are so knowledgeable and pleasant. Every one I have talked or dealt with has been so nice, pleasant and efficient. I thank you all. N. Kroese
Imagine a plumbing company that sends out a plumber within an hour of your call. Think that sounds crazy? Think again. We called Stutzman Services for a plumbing issue and the girl on the phone said she had a guy close by and hed be right over. They send a text message confirming their Tech is on the way and include his/her photo. In our case they had to order a part, which came in the next day and they immediately sent another guy over install it. We could hardly believe it. Another respected plumbing company had said they were booked out nearly a month, so that made Stutzmans performance that much more impressive.BRAVO !!!
We had a water leak, but couldn’t tell where it was coming from. Stutzman’s was responsive in getting someone out to investigate. They figured out what to do quickly and fixed the problem.
My technicians were on-site on-time to the minute, only requiring a 15-minute window to begin with, so I was impressed from the start. both technicians were very friendly and very professional. They kept me informed with what was going on and completed the work quickly with no issues. Overall, a very good experience! I will definitely use Stutzman again, and would recommend them to anyone.
Arrived on time, efficiently evaluated and solved the problem, were knowledgeable, courteous, and all in all it was The kind of service one always helps for. I would use them for any service they offer.
Extremely helpful and fast service. Very nice people!
They showed up when they said they would.They looked into information on repair of problem, fixed another problem on spot while they were there for the first job. Very happy with their work.
This was a very difficult job performed in a 100 year old house where there were very little room to navigate tools around the pipes inside the walls. We requested quotes from other plumbing companies and were quote into several thousand dollars. Stutzmans quote came out to be a few hundred. They were creative to find easier ways to achieve the needed result.I love that they sent us photos of the service technician prior to arrival for the job. It put my wife more at ease. During the job, they communicated well, performed the job faster than we expected, and left the area clean. Their computerized system made everything from scheduling the service to invoicing and payment a breeze. Love these guys! I will surely use them again. In fact, I just asked them to quote me on another job!UPDATE:Since our last review, we used Stutzman Services 3 more times for our plumbing needs. They delivered great value consistently every single time. Three complex projects, three different plumbers, three great results! This tells me their greatness is not a fluke. They may not be the cheapest at the quoting stage, but I’m convinced that their experience, planning, and know-how saved me money at the end.If you haven’t worked with Stutzman Services for your plumbing needs, I’d recommend you to give them a try.
Stutzman’s did a full repipe of our home as well as installing a shower pan, a new water heater, a dehumidifier and a pump to help avoid basement flooding. They were professional and on time! Everyone from the guys on the job to the people in the office were friendly and helpful. Did a great job making sure everything was done in the best way for us and even corrected a few things done incorrectly by the last plumber. Definitely recommend and they are on the top of the list for future plumbing projects! Great team and company, thanks everyone!
We use Stutzman for our landscape maintenance. They let us know in advance when they will be arriving for seasonal maintenance and are always on time.The weekly grounds keeper is courteous and usually has a smile, even when its raining! Thank you Stutzman!!
Jake was awesome. He had the job done quickly and was very professional! It was kind of an emergency and they fit us in their schedule so we could get the water heater installed the very same day. We were impressed and very happy with the service.
Called in the morning with no water pressure, they came out tested and found the issue, resolved it quickly with precision and had very professional technician who taught me a lot about my well system.
Was able to get an appointment in three days! Was right on time in the time slot, let me know who was coming with a text and a picture of the serviceman, which put me at ease as a single woman. He worked quickly, but explained everything he was doing as he went along. Showed me the work he would do with a quote before he began repairs. Was able to quickly and cheaply repair my toilet, saving me $500 of what I had thought I would have to spend. Highly recommend!
Very friendly. Very quick. Took care of the pipe leak in our wall right away. Was an after hours call. Price was reasonable considering it was a night on the weekend.
This is a reputable local business. All prices were discussed up front and before any repairs were made.
We required emergency service on a Saturday, as we had no water from our well. Technician arrived within an hour and quickly diagoned the problem. Excellend experience on all levels!
Every time I call Stutzman Im pleased. Theyre professional, friendly, thorough and responsive to questions. :)
Doug explained my options and very professionally replaced my water heater as I decided to replace rather than repair. He and his helper were very pleasant, knowledgeable and professional.
Stutzman Services came out to conduct a backflow assembly test on an underground sprinkler system. I appreciated how thoroughly they explained everything for me (who knows nearly nothing about such things). They were patient as I asked questions and were clear and full in their answers and explanations.
Quick, professional water well service.
The faucet is beautiful. And, the guys even removed iron stains from the area where they were installed. And they were friendly to my puppy!
I called for a Routine service for my well.what I got was a wealth of knowledge and a friendly Technician who helped Me better understand my well system.Aaron fixed what was broken in a timely manner and respected my house and property. I will use their services in the future. 5 stars all day every day! thank you!
This is the second time weve used Stutzman Services for plumbing repairs. They are courteous, professional, and responsive. Repairs were done quickly at a very reasonable price. Other plumbing companies have been so to respond, difficult to deal with, and have had crazy pricing! We have an old house and tight crawl space, so I very much appreciate them tackling these projects!
I had an awesome experience with Stutzman Services!
I loved that i received a text message with not only the techs name but also a picture of who would be coming over to my home. Making the review process so easy once everything was done is another added bonus. Steve was friendly, professional, wore a mask, and completed the work in a timely manner. 10/10 would use again.
We greatly appreciate the Stutzman Services crew of Nic, Julio & Austin! They accomplished so much in just two hours--digging out four garden beds, adding rich soil, and planting two magnificent Oregon native trees (a Big-Leaf Maple and a Red Alder) in our preschool playground. Our outdoor area has improved immensely thanks to the wonderful folks at Stutzman Services, and especially the hard work of Nic, Julio & Austin. Thanks so much!
Great customer service & quality work!
Luke is always a joy to see. He is knowledgeable and professional and efficient. Stutzman is who I go to for all irrigation needs!
Weve used Stutzman for 3 years to winterize and inspect our residential underground irrigation system. There always prompt, professional, and willing to help me understand operation and maintenance. This year, Aden came and provided the usual good service. Price is always a considerable, but the time they save me makes calling Stutzman worth it to me.
Stutzman Services was able to schedule an appointment for us first thing the next day! (During the holidays!) And Kent, our plumber, went ABOVE and BEYOND to look into our problem for us. We really appreciate him and all of the help we got. Great business, great service, great plumbers! Thank you!!
The leak was difficult to find and required more than 1 visit. It ended up being a bigger job than initially thought. We appreciate the friendly staff and excellent service! Thank you!
We received excellent service from Stutzman. Polite staff who did a fantastic job. We recommend them and will use them again for plumbing issues.No water this morning! Left a message at 645 am and received a call back by 815. Well pump fixed by 10! AWESOME service!
The friendly technicians were able to diagnose my broken sump pump and replace it with a new one in no time. They helped me understand why my old one was broken and showed me the quality of the new installed pump. They did a great job and I will gladly call again the next time I need their help!
Great crew, good communication, quality work and they cleaned up when they were done. Stuck to the estimate even when additional work was discovered.
A service to maintain well & filter system.
Installed softener & hybrid water heater. Just couldnt be more pleased. The bid was right, the guys were on time and were very efficient. Install looks very good and is operating as expected. They completed quickly and left zero mess when they were done. It just doesnt get much better. Thank you Stutzmans.
Our plumber, Kent, was top notch. Professional, courteous and efficient. The whole experience was outstanding. The 5% senior discount was a nice bonus. I highly recommend Stutzmans.
Appreciated the text sharing the plumbers name, phone, and eta. Aaron was personable and on top of his game. His assessment of the problem and potential solutions inspired confidence in him and the company. He isolated the problem quickly and fixed it on the spot--no need to schedule another visit. Great service, will call next time. Thanks!
My neighbor’s hot water went out just before he left on vacation. I called and the desk had a service tech call me within a few minutes and Aaron tried his best to help me fix it over the phone. We decided that the thermostat went out and scheduled a service call. Aaron did great work and was very quick with the repairs. I will definitely call for Aaron for any future plumbing issues.
Everyone at Stutzman was professional and accommodating. They were able to fit us in last minute which was very much appreciated.Thank you for a job well done.
I have used Stutzman services for some 30+ years, and have never had a disappointing experience! For many years they maintained my well at our previous home! Today they installed a water heater and they were on-time, thorough, very professional, courteous and expedient!
This is a very well-run and professional company. Will continue to use them in the future!