We have been so pleased with our experience thus far with PMI. I wanted something very specific for our project and our salesperson, Rafeena Alli has been amazing! She is so patient and really listened to my requests to find us the perfect product. She worked with our schedule and followed through with everything we asked for. Thank you Rafeena for all your hard work!
My wife recently decided to replace the very plain Corian counter that was in the house when we moved in. Our search sent us an hour out of our comfort zone over to the Albany area. I must say it was meant to be. We had done a kitchen and two bathrooms in a Florida condo and I thought we had seen an extensive inventory down there. So, much to my surprise when we went through the PMI warehouse . The inventory was the most diverse and colorful we had ever seen. Jeff was the resident sales associate there and I am sure the rest of the staff is just as informed and easy to deal with.Jeff took us through the different styles and choices of materials like a surgeon doing a heart transplant. There was never a rushed or pressured feeling and Jeff listened and knew exactly what to show us as we went through. As a retired sales manager I would hire him in a second.My wife was totally left alone except to answer an occasional question. By the way, Ruth picked a very alive and colorful slab we can’t wait to see in our kitchen.
Unbelievable staff!!! Our experience here was more than amazing! From the sweet Taliah greeting at the front door, to the knowledgeable Jeff & Kevin on the floor, this place was so warm & welcoming. Jeff & Kevin were so professional, yet made us feel comfortable and well taken care of. Honestly, I have never had better customer service anywhere. I highly recommend visiting PMI. It’s well worth the visit from start to finish!
We shopped around the capital region for quartz/granite — PMI had the most affordable prices by far. We highly recommend Jeff. We were first time shoppers and had TONS (too many) of questions, Jeff always got back to us in a timely manner and was never rude. We greatly appreciated that he kept us in our ballpark and was honest if we were looking at stones that were above our budget. We have already recommended him to friends.
We stopped by to look at soapstone, not planning to meet someone who could envision our project so perfectly. Gavin has provided service and recommendations exceeding our expectations--and the stone is spectacular in our brand new kitchen. When there were some minor glitches, Gavin swiftly reached out to reassure me, and then resolved everything. I will always use PMI/Gavin!!
Special Thank You to Jeff Ward for his outstanding customer service! All of the staff are friendly and helpful. PMI has an extensive selection of beautiful countertop stone. Jeff helped us find the perfect piece to compliment our cabinets. He also went above and beyond to help us find a reliable installer. I highly recommend PMI.
I recently made a trip from Syracuse to PMI stone in search of countertops for my home on the lake! It’s a pretty large project and was feeling a little overwhelmed until I met Jeff the sales associate! The showroom/warehouse was beyond amazing and so well organized. After spending time looking at slabs I found the perfect one! Jeff was friendly, helpful and extremely knowledgeable! I actually found counters for my laundry room and guesthouse kitchen too! Phew!! He also took pictures of each slab outside and emailed them to me for a great reference too! I would highly recommend a trip to PMI!
Great experience as the team set our specific slabs next to each other (4 in our case), so we could see them together. Great service and show room that let us make our decision quickly with confidence. Thank you Raney & the PMI team.
PMI always has an amazing selection of stones. Their staff is friendly, knowledgeable, and helpful. I really enjoy working with this company.
We can’t say enough about our experience with PMI. We were greeted by friendly staff when we went to pick our counter stone. Peter was very knowledgeable and patient with us as we perused their vast selection of stone slabs. I even went back a second time with paint samples to match and again, Peter was great! Our slab was cut, polished and installed in a very timely manner. We are thrilled with the finished counter!We have already recommended PMI to our friends!Thank you.
ABSOLUTELY SPECTACULAR EXPERIENCE!! Raney and Jeff went well above all expectations for service! They were amazing-insightful, knowledgable, personable, and professional! The selection is mind blowing and the prices fit every budget! We found the granite of our dreams and had a fabulous experience!! We could not have dreamed of a better time!!! 💕⚓️🦋
I can’t say enough good things about the staff at PMI, especially Gavin. They were all so knowledgeable and accommodating. Gavin went above and beyond what he needed to do to help us make decisions when redesigning our kitchen. He helped us in picking out the granite then continued to help with flooring, backsplash and even paint colors. I would never go anywhere else!
My husband and I met with Gavin at PMI International Stone recently. We were looking for a piece of granite for a bathroom. We loved the ideas that Gavin shared and the experience provided was memorable. Gavin was so helpful in providing guidance on what granite would coordinate well with the marble tiles we were using. PMI has an amazing selection of stone. If you are looking, dont pass up an opportunity to view what is available at this location. There was no sales pressure but a wealth of information.
From start to finish PMI has been awesome to work with especially Raney. She was easy to get a hold of and answered all of our questions. Our kitchen looks amazing now with the new stone! My husband and I definitely recommend PMI and will use them again in the future!
All the staff at PMI were helpful and know their stone! When I wanted to see another slab not in the warehouse, they located not one but 3 slabs and brought them in for viewing. Great customer service! My stone looks beautiful and we are very happy with the selection. Thank you.
Very knowledgeable and helpful steering is in the right direction.
As soon as I walked in to this establishment I felt welcomed. The cookies were delicious and the slabs where of very high beautiful quality. If searching for granite or marble you should shop here!
My wife and I could not of had a better experience Raney was more than patient with us and gladly showed and showed and showed us again the slabs we liked! We can not say enough about how comfortable Raney and the rest of the staff made us feel ! Everything from start to finish was made easy and flawless! Great Job PMI
PMI was a great place to do business with, from picking out my counter top through installation, everything was perfect! I would not hesitate to recommend them to anyone else!
Great selection, prices, and customer service!
Hundreds of different colored stones to look at! There are free coffee and cookies for you when you walk in the door. You get to walk around the warehouse with their very friendly staff and learn all about the stone types. If you are renovating a kitchen or bathroom, you have to come see PMI in Albany.
PMI is a very neat and clean facility. Peter was wonderful to work with!
Everyone at PMI was very helpful. We love our Granite!
The BEST. First Class!