Called Albany Gold & Diamond recovery to see if an appointment was needed, but spoke with John and was able to meet at the store about 10 minutes later. He was very professional, honest, and made the process easy. Received a better cash offer than I expected and I was pleasantly surprised as he walked me through the process of testing the gold, and calculating the pricing. He was upfront about what percent they charge, and I honestly walked away very happy. Will be digging through some old jewelry boxes to do business with him again.

Mike was not just completely kind and understanding. He was truthful, helpful. We sat and chatted for an hour while he explained each step what he was going to do. I went in expecting to walk out with 100 bucks. Mike blew my mind. Handed me 500. I would have never been the wiser. Honest and helpful. Thank you so much, Ill be back. With all my future jewelry.

Excellent customer service extremely knowledgeable very impressed. I would highly recommend. After 4 days of doing my due diligence by far the best payout rate I have found anywhere.

I had a wonderful experience with Albany Gold and diamond recovery. They have helped me through a very difficult time in my life. I would of never made it without their help. The owner is a great business man that is easy to talk to and treats you very fairly and is very honest. My family and I cannot thank him enough for all he has done for us. Very very highly recommended.

What an excellent experience. Very professional and knowledgeable. I was offered more than any other place in the capital district. They even went out of their way to make sure I got the best offer. Great place!!! Recommend.

I was treated like a had a million worth of gold. I was taught how to price my jewelry every step of the way, 5 stars very rare to find a person with integrity. The office is a comfortable atmosphere, unlike some of the pawn shops I have experienced in the past and was embarrassed to walk into. I can always count on getting the best price here.

After reading reviews online about this pawn shop, I had to come here. The sales person is very helpful. You also get good deals when selling your jewelry. I got full value for mine! I definitely recommend this place!

The owner is awesome. I sold jewelry here and the transaction was easy. He also gave me information on the jewelry that I wanted to sell. I recommend this place for selling your jewelry. They are honest and make everything easy.

I have used Albany Gold and Diamond Recovery services three times for diamond purchases, and I must say that they get better every time. The owner is a very courteous and polite person. Don’t waste time searching for other dealers, use Albany Gold Buyers.

Albany Gold and Diamond Recovery is the best place to sell gold and diamonds. I always get the best deal on my old jewelry. I am very impressed with their work and professionalism. I will definitely visit them again!

I bought a diamond bracelet for my girlfriend and she loved it. The jewelry selection is beautiful and the prices are great. I will be coming back here again! Thanks guys!

I have been working with Albany Gold Buyers and the team for the past 3 years. Every time, I am surprised with their outstanding deals. I am very satisfied with their prompt and professional services.

Thank you John, Pleasure doing business with your office, His and her rolex watches, you gave us the best prices that we can find. Thank you again much appreciated.

Great hours, very accommodating triple the price then other i went to. very knowledgeable. integrity instant cash payment very processional atmosphere.

Very Professional Great atmosphere Five stars real metal dealers. Very Honest And Easy Cash Payment No headache.

Very Very impressed, the whole experience Felt like i was special. very unique way of doing business. Thank you

I was treated like a had a million Worth of gold, I was taught how to price my jewelry every step of the way, 5 starts very rare to find a person with integrity, Office was a comfortable atmosphere.

I spend all day searching for the best gold dealer this is the best most professional gold dealer in this area no question.THANK YOU!! TU ERES EL MEJOR GRACIAS!!

Very professional with IntegrityI i was surprised I was sitting behind a desk instead of standing in line at a pawn shop lol after doing my research I was paid $$$ Almost exactly what I have calculated. 5 stars *****

Honestly fair pricing best offer I could find locally

Great place! Best prices around!

The best Gold buyers I have seen in this area by far.

Complete waste of my time. Said he’d call me back, didn’t. When I went down there all of sudden my jewelry was worthless.

This man is very unprofessional

Cheating people

It was a great experience, the specialist was very nice and helpful. I got a great price and I got an explanation for how gold is processed. Definitely must come if you need to sell gold or if you just want to get a quote.Thank you for your help!