Resuecome has been a lifesaver! Their ability to quickly solve technical issues, honest feedback and custom tailored solutions make them a great choice for individuals or businesses. As a long term customer, we highly recommend Recuecom!
I cant say enough about Anthony my tech. He has helped me with issues that others couldnt figure out. He is polite, oh so knowledgable and always has the answers to my questions. He continually goes above and beyond and I couldnt be happier with him. I just wish they were all like him. He just has a way with people. He always prompt with his calls and really cares about helping you and it shows. Id give him 10 stars if I could. I just cant say enough about him. Thank you Anthony!!!!
They are the BEST. Saved my computer life. Highest recommendation, and TELL OTHERS!!!
Anthony Blakely of Rescue.com has been a God send. He made an excellent computer replacement suggestion, moved all my files from the old to the new computer, and has helped me on several occasions with problems and/or concerns.Excellent service. Can not say enough good things about Rescue.com in general, and Anthony specifically!
Superb support and technical advice from Anthony at Rescuecom, the man is a genius.
I can depend on Rescuecom to solve all my problems in a timely and professional manner.
Great service as always. Great communication while working with me. And as always friendly!
Great experience
This is a great service for anyone who has a computer and is not a genius in fixing programs, etc.
Thank you guys for helping me out with my computer issues, Im very satisfied with service.
I want to thank Matt and Roy with Rescuecom help me get back everything that I was missing and getting me squared away so that I can use the computer again.
The gentlemen of Rescuecom are above all kind and patient with inexperienced client. They have been especially nice talking with me and I am not well versed in tablets. Thank you. £
Did a great job! Helped me through some internal issues so we would have better control of our emails and server.
Thank you to the techs at Rescuecom for their professional and thorough help with my device. My experience was a pleasant one and would recommend them anytime!! Very knowledgeable and kind. Just an Awesome experience all around.
I am happy to write a review for Anthony (and also for Forrest) Both provided excellent service and solved some difficult problems for me. I was particularly struck by their willingness togo the extra mile and cheerfully struggle with the difficulties. Their helpful attitude made it easy for me to interact and in the end I was completely satisfied.
For the record, these guys are in Syracuse, not Albany, so do NOT call them if you expect local service.My issue was that I needed a motherboard replaced. I already bought the replacement board, so all I need is them to swap it out. I called the 1-800 number, and Im told I have to pre-pay $198 for the repair, which is strangely expensive but also pretty comparable to other local places (but other places dont pre-charge). The guy on the phone assures me this carries a money back guarantee, so I take the plunge. He schedules a callback with the local office.The guy calls, and it turns out theyre in Syracuse, despite Google Maps telling me theyre a mile away from my home. They explain I can either drive the computer out to them, which of course I wont do, or they can have a local technician come to my house to install the motherboard. He then goes on to say, But if its not the motherboard thats the issue, youll have to pay us another $198 to come out and fix it again. We go back and forth a few times, Im getting more and more irritated, and finally I say Well, in that case Id like a refund and Ill take it somewhere else. To which he says, Okay, fine. and immediately hangs up without another word. A terrible experience over all, and I will not recommend them to anyone.
Ive always had quick and reliable service. The techs here know their stuff!
Rescuecom just couldnt be better, and thats the TRUTH!
Fixed a horrific problem...Hes a herodon
Always profession, patient and prompt. Issues are always resolved. Would never be without their service - a must have !!!