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Ardene
1 Crossgates Mall Rd # 0, Albany, NY 12203, United States
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Ardene

Comments
he
Review β„–1

Love ardene πŸ–€ always get great deals!!

Sa
Review β„–2

I love this store I came back a second day in a row to get larger winter boots since I’ll be super pregnant this winter. When I got home there was a half eaten sandwich in my bag😒

Ka
Review β„–3

Large variety of items!

Ja
Review β„–4

To say I love this place would be a vast understatement. I am in here almost every week checking out the styles and deals. Theres always a good sale going on, and the clothes are of great quality. The staff is SUPER friendly and are always helpful when I need assistance. I get most of my clothing here and recommend this place to everyone I know. This is my favorite store in the mall!!!

Ja
Review β„–5

The best for my occasion. I went to JCPenney and bought 3 accessories for 40 bucks..Went to Ardenes and got 3 pairs of flats and 5 accessories for 25 bucks... perfect pricing

Er
Review β„–6

This place was nice, but the new bag ripped soon as I left the mall πŸ˜” I was tight

ΧͺΦ°
Review β„–7

They seem to always have a sale going!

Ju
Review β„–8

This is my go to store for myself and my 12 yr old daughter we love it and go so much we have formed relationships with all the workers they are the best !!!

Me
Review β„–9

Great customer service !Better then payless !Cashier at register 1 was amazing

Ni
Review β„–10

Pretty cool selection. It was my first visit.

Mi
Review β„–11

My wife and I came to this store today. Looked around. Found a few nice items for my wife. At time of checkout there was a decent number of people in line ( 8 or more ). There were 5 girls who worked there casually standing around the counter gossiping. The manager was one of the 5. Not once did they care to jump on the other register and start helping the customers. They were more involved in their non work related conversations. We waited 10 or more minutes and finally checked out. We have two small children so trying to keep them entertained and occupied is a chore in its own. My wife bought a nice jacket but was unable to try it on before we bought it due to the irritated children. Non the less the jacket was too big. Tonight she went back to try and exchange it for a smaller one. The staff including the manager were unbelievably disrespectful. They didnt have the proper size so my wife was looking for a refund. Unbenounced to her there is no cash refunds. They are supposed to circle this policy on the receipt at checkout. But since they were so focused on gossip and couldnt give the cashier a hand she forgot to do so. At the store they have a sign that states the policy. But go figure, the sign is attached to the computer and is as small as a playing card. Oh yeah, and hidden by a bunch of junk on the counter. The manger became very argumentative and aggressive when my wife pointed out their bait and switch tactics. This lady is in the service industry dealing with people everyday. If she doesnt like dealing with people she should find a new job. Her overly aggressive tactics made my wife feel extremely uncomfortable and frustrated. I have already contacted the district manager via email and plan on contacting the corporate office on Monday. Luckily my wife had the whole ordeal on video tape so we can show the corporate bug wigs what kind of store managers they have running this store. I guess Id be upset if I had to work for 12 dollars an hour. But I wouldnt take it out on the customers. I hope she feels good about herself treating my wife like a piece of garbage. Im also posting the video on their Facebook and INSTAGRAM. Maybe Ill call news channel 13. Ill let the GM back to me first

Ka
Review β„–12

Loved their very low prices

Ca
Review β„–13

Thanks for great food, atmosphere and service from Allen!!

Va
Review β„–14

Love everything about this place!!! Staff, clothes, accessories, shoes! Everything!!

Me
Review β„–15

Absolutely LOVE this store!

An
Review β„–16

Excellent service provided by the staff.

Gl
Review β„–17

I like the store because theyre always having 80% off ...

Ho
Review β„–18

Great deals..

Fa
Review β„–19

Good variety!

Ke
Review β„–20

Affordable prices

Sa
Review β„–21

Amazing deals!

S
Review β„–22

Cheap underwear

Ma
Review β„–23

Nothing i liked

Da
Review β„–24

Cheap clothing

le
Review β„–25

Ufff sΓΊper sorprendida de los buenos precios de su mercansia, la calidad y una muy buena atenciΓ³n al cliente.

Ca
Review β„–26

Very attentive employees and good prices, fashionable clothes, but it takes size for chubby.

Information
37 Photos
26 Comments
4.4 Rating
  • Address:1 Crossgates Mall Rd # 0, Albany, NY 12203, United States
  • Site:https://ardene.com/?utm_source=google&utm_medium=googlemaps
  • Phone:+1 716-328-0401
Categories
  • Clothing store
  • Fashion accessories store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–6PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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