Ive never heard of Pacific Auto Sales but they popped up online with the motorcycle Ive been looking for. I was a bit put off when I saw they sell cars, trucks, bikes, trailers etc. and figured I would be dealing with your run of the mill pushy car salesman. I was pleasantly surprised when Stanely walked up, introduced himself, stepped back and let the bike sell itself. No pressure, eager to answer any questions I had and after he threw me the keys and let me take a ride....well, I now own another motorcycle. Thank you Stanely!Thank you Drew in the parts department for your accuracy and speed in nailing down the parts I need. Excellent experience 5 stars all day!
Always a great selection and easy buying experience, friendly staff and the salesman are great. The service department is amazing and they take care of all your needs. Great used car lot.
Saul Ochoa and team associates, thank you! As a return customer you make us feel like family. This is our 3 rd vehicle we have purchased from you. You always take extra time to hear our needs and works within our means. Saul a special thanks and gratitude for your above the bar salesmanship. You represent South Pacific beautifully and every time we are in the market for a new vehicle I know we can rely on you and the sales team at South Pacific. If you are in the market or just thinking about a new vehicle I highly recommend you stopping to see Saul.
Ray was absolutely amazing helped me get a truck and made it easier than ever with the whole process. He did everything he could to help me out. Amazing service!! Would 1000% recommend anybody going through with getting a vehicle from these guys!
We stopped to look at a quad and the salesman was very friendly. Left us alone to check it out but was available to help, if needed. I took one star off because he didnt know the warranty info and said that was the finance departments job. He should have known that, IMHO.
Genuine people. Quality stock. Easy process with no pressure.
Cant say enough good about these people....been doing business with them for YEARS......and Steve is the nicest person to deal with....always a gentleman...and so gracious.....proud to call him my friend
I bought a car and it immediately started having a horrible clicking sound in the dash. I called and asked if they would fix it for me and they claimed they did but the problem did not go away, and they exposed that the rotors also needed replaced and quoted me $300 for the replacement. I called less than a week after the repair to say the problem was not solved and they scheduled it to be looked at. The quoted me another almost $400 to fix it so I went and talked to the sales manager, Bryan, who assured me he would take care of it and i should expect a call back soon. They called me back to tell me they’re not doing anything about it and there’s nothing I can do. They also claimed they “assumed” what the second clicking sound was and didn’t ever tinker with the car, but ever since they saw it the problem has been worse.
I went in to look at their truck selection with no intentions on buying anything yesterday. I’ve gone to probably 5 or 6 Different dealerships to look at trucks and they didn’t have very many and everyone was trying to get me into a truck I didn’t like. Marcus at South Pacific spent time with me understanding what it was I really wanted and with their great selection of trucks found 3 for me to drive. There was no pressure and I really felt like he cared about what I wanted. I believe I found the perfect truck for me and my wife thanks to Marcus and South Pacific Auto Sales. Good people there.
I’m giving Ray 5 stars as his personal service was amazing. He was attentive and engaging and really met my dads need. I love when a person in service shares some of their personal selves so we can get to know them and he did just that. Like he takes pride in what he does and also for the company.Hands down one of the best experiences. And he got my dad THE BEST DEAL!!I highly recommend.
My teenage daughter bought her first car ever from this dealership. As soon as she brought it home it started making a very distracting sound coming from the dash. The dealership said they would fix it for free since the problem was clearly there before she purchased the car. She brought the car back and they said they fixed it but they did not. The problem was worse. She brought it back a second time and after diagnostics they said it would cost her nearly $400 to repair it. I was with her when she spoke to the manager, Brian, and he reassured both of us that since it was a pre-existing issue they will definitely fix it for free. Well now they are refusing to fix it again leaving her with a car loan for a vehicle that is nearly too distracting to drive because of this annoying noise coming from the dash. I will not be purchasing any of my future vehicles from them. Should have went to Kiefer Kia.
I am very pleased with the service that I experienced today! Ray started me off on Monday by answering all of the questions I had over the phone. He was friendly and informative. Marcus helped me today with my car selection (Ray was off). Not only did he help me pick up the perfect car for me but he worked with the finance department to find a GREAT deal (I have really bad credit). All was smooth and I left the lot with a beautiful brand new, pre owned car! I will recommend to anyone!
Best buying experience Ive ever had! I brought my 21 year old son, with very little riding experience, in to buy his first motorcycle here. Not only was Marcus knowledgeable and professional, but he also offered to deliver the motorcycle to our home in Salem so my son wouldnt have to brave I-5 on his first ride! It meant so much to me that Marcus didnt just care about making a sale, but cared about my sons first buying experience and his safety. I will recommend this place to everyone I know!
Ray has been absolutely phenomenal, every step of the way! He was patient with our questions, thorough in explaining all of our choices and open to discussing all options. We brought our four young kids along with us and he included them, interacted with them, and played with them all while doing an incredible job at selling us a new-to-us vehicle. If I could give 10 stars, I would! Thanks Ray!
Saul was awesome great deal and great customer service. He listened to our needs and sold me what I wanted. No run around. Thanks again
Wanted to buy a vehicle there and they never called me back. Also bought a vehicle from them and it almost blew up the first week I had it!!
Would highly recommend this business! Sales person was excellent! We left with the exact truck we had been looking for. He even managed to get it in our price range. Best place we have ever purchased a vehicle from!
Excellent service with the sales associate Saul Ochoa. He came out knew what we were looking for and we had all the paperwork done within an hour. He was awesome.
South Pacific Has the BEST STAFF. I came in on a time crunch with my tire lights on. They worked me in quickly to make sure I was safe to get back on the road and I was able to make it to my work meeting in time 🙌🏽 They also advised me on the best time to buy new tires and sensors because they had a sale coming up and knew I could save some money if I held out a little longer. Truly exceptional service. They made me feel like they cared about my time and appreciated my business. You can buy tires ANYWHERE but I choose where I go for the exceptional service. Thanks guys ❤️
Excellent prices and customer service
Jimmy is the best! Got my dad with a great car and even got a detail for stains in the seats. He was fun to work with and I appreciate his honesty.
Saul (salesperson) was nice and helpful. Its tough out there to negotiate, but fair. Its limited used inventory for dealers.. Good luck on future sales. Gary and Marie.🌹
Saul Ochoa made the impossible happen! He worked with our price range and did everything to make sure we left with a reliable car and a smile. Excellent service and definitely cares about his customers. Went in just to look and see some options, and left with a car I never thought I’d have! Amazing prices, staff and selection.
Jim was a excellent salesman to work with. Very helpful and was able to get me a great deal on the truck I wanted.
Our experience was incredible! Raymond helped us out and gave us all the information we needed. we were so pleased with our purchase. we couldn’t have had a better experience. they were very animal friendly and let us bring our dog in so she wouldn’t be left in the car. I’ll definitely be recommending them to friends looking to buy a new car!
Chris Anaya was super helpful when I showed up to the dealership! I would absolutely work with him again!
Hello, my name is Zach and I would just like to say what am amazing experience I had here at South Pacific auto sales! From the first encounter with ray, to the closing process with Rick, it was a very delightful experience! Ray my salesman is possibly one of the nicest, most genuine, and honest guys I’ve ever I had to deal with when buying a new to me vehicle, he made my experience hassle free and very enjoyable! I would highly recommend going to see Ray if you’re in the market or even just thinking about getting into a new ride!
Marcus was very friendly and knowledgeable about not just the vehicle but the purchase process as well. Never felt pressured.
I went in to test drive a jeep and they lead me to a vehicle that I didn’t know I would like even more. Happy with my purchase.
Awesome staff. Always helpful and willing to do what they can to help. Bought my first real bike here! Thanks Saul!
Ray was great to work with. He is extremely friendly and professional. He worked hard to get us the right car for a fair price. John was very nice and professional too. I can tell this is a group of people who care. We will be back when our son is ready to buy his first car.
I wanted to know how much theyd buy my used car for (low mileage, excellent condition). After literally walking around it saying every negative thing they could think of, they wouldnt even give me a price! They used every psychological trick in the book to make me feel like my car wasnt worth anything. Truly disgusting.
Great experience. Saul was very kind and attentive and the fact that he was bilingual was a definite plus. He didn’t try to push on us anything we didn’t want. Definitely would do business here again.
Nice vehicles nice people, but thats what its all about, right?My mistake was letting them rush me through the paperwork. Should always take lunch break and read the paperwork, doesnt matter how slow you chew, never be rushed. 🤔
Horrible service. If you like fake people who lie through their teeth this is the place for you. Also happy when the wheel flew off less then 100 miles after purchase my children weren’t in the vehicle.
Jimi was really social and knew what he was talking about and was blunt with his honesty. Knows the knowledge of diesels and was well mannered.
Best service I’ve ever experienced. Very helpful and easy to talk too. Will not be let down with the prices and the service. Marcus was the man!
Great service! Jimmie made our experience fun and relaxed! I highly recommend!
The sales guy jimi was pleasure to talk to. He didnt push us and our car buying experience was as good as it could be thanks to him.
Shout out to Ray at south pacific auto sales he gave the best customer service and helped me get on a brand new motorcycle so if anyone is reading this and needs a new car or motorcycle go see Ray at south pacific auto sales
Great place to go for friendly staff who are very helpful in the car buying experience ! Definitely recommend to anyone in the market for a new car
Saul ochoa was very polite got us approved super fast i definitely recommend South Pacific auto sales and Saul
Will definitely do business here again. Things went smooth and easy. Better call Saul !
Friendly service and a good reputation in the community. Jimi McDonnell was great to work with..
I just bought my truck from Saul and these guys were so amazing. They stayed 2 hours past closing to get me into my truck on my birthday! We negotiated a far pride and to my surprise they accepted what I offered without a bunch of back and forth or pressure. When it was all done I even commented that the sale went much better than I had expected and it is all because of how easy they were to work with. I will be back when I have to buy my next vehicle.
Didnt not have the vehicle I went to see and tried to sell me a vehicle that was way over the level I could have afforded.
Went in truck shopping and Ray was helping us. He’s super cool and knowledgeable and was able to do everything In his power to get us the truck we wanted.
I have gotten two great trucks here and really like the people. They are easy to work with.
Our experience was wonderful! Marcus was very knowledgeable, helpful and nice through the entire process. Would definitely recommend to my family and friends!
We called and talked to Ray about a pickup. Very nice and informative. Amazing customer service. Recommend anyone to go see what they have.
Marcus really put in the work to get me the car i wanted. He spent several hours dealing with my scatter brain, poor credit and the bank to get me the best deal possible. 10/10 recommend Marcus as your sales person.
Worked with a salesman named Marcus. Very personable and got me a very fair and reasonable deal.
Our time Saul Ochoa, was very helpful in our new purchased a new Mazda car! It’s very comfortable so far!
Picked up a nice 2016 Tacoma. Dealt with Saul. He was very friendly and helped seal the deal pretty painlessly. Would definitely recommend 👍
Always have a good experience here with Saul Ochoa selling me my third car.Great quality awesome service before and after purchase.
I recently bought a car from Big Dan at South Pacific Auto. After a hiccup before I even got it home. Ryan went way beyond his job to help me get it back on the road. A big thank you to Dan, Ryan and everyone at South Pacific for helping me get a beautiful car that I love and deserve. I drove my old car for 15 yrs and didnt want a car payment until I saw this beautiful car. I would definatley recommend this place if your looking to buy a car. Ask for Big Dan..... hell get ya what ya want even if you think you dont want it!!!!
Bought a new golf cart and Saul O. was super helpful to make the process very easy.Great service and great product.
Great experience 👍.. friendly an quick as they can... 😃
Saul Ochoa helped us out and he was amazing! Very helpful and nice.
We have had the pleasure of working with Raymond’s and Marcus on two different occasions. They are very professional and honest and take pride in their job. I highly recommend working with either one of these men.
Awsome staff very friendly staff Jimi was very helpful and helped me buy a new motorcycle
My son bought a car here, pleasant experience.
Marcus was very polite and did everything he could to help us get into our new truck. We are very pleased with the service Marcus and the rest of the crew at South Pacific provided for us. Purchase was easy and painless. I will definitely be sending friends and family their way!
Marcus was amazing! He worked with us to find the right car, right price and a great deal for our trade in. Im glad we made the choice to shop here!
They treated us amazing. Made my first time car buying experience the best!
My wife and I own two cars purchased from Saul. Both cars are running great, one for almost a decade and going strong. I have had little to no issues mechanically with either vehicle. We had an issue with the breaks on the older vehicle that my wife drives, it was taken care of quickly. The service center is fantastic! Before buying my second car from South Pacific, I had many mechanical issues with a Honda bought from a Salem dealer. Jessie and the service staff took care of everything. My only regret is going to Salem instead of getting my second car from South Pacific sooner. Better call Saul! Jessie is great too!
Went out truck shopping and tried a couple places before ending up at South Pacific. The staff was amazingly friendly and knowledgeable, and Marcus got us into a nice Toyota Tundra. Once we knew we wanted it, Ray worked with us to get an incredible deal. It’s a family company, and we recommend it to anyone in the surrounding area.
Great service and always great quality. Ray was awesome!
Very nice place. Very helpful. All around great place.
Ray and Marcus did a great job helping me buy a 4 wheeler! I highly recommend these guys.
Ray is awesome!! He is helping my husband and I buy a motorcycle and is fantastic at his job. He really listened and cared about our needs.
Turns out they over charged us 4 grand for the car. They cleared the engine codes and lied about the service done to the car. The engine was bone dry on oil the internal cluster shorted out all four bearings needed replacing same with the front struts and the fuel gauge isnt fully functional. When confronted they denied clearing the codes and said none of the work was covered by the warranty and I had to pay out of pocket half the price they charged for the car just in immediate repairs. Theyre a shady dealership and will take advantage at the first opportunity
Had a great buying experience with Jimi and Marcus. Everyone I met was very friendly and knowledgeable.
Shady and pushy. Would not recommend.
Great customer service we received from Marcus as we were choosing a vehicle that would meet our needs. He made the process easy and super streamlined. Would highly recommend!
Thanks Marcus for your customer service today. I have never purchased a car so fast!!! Helped my son reach his first adult goal!! We appreciate you!!
Hands down the best experience I’ve ever had buying a car. My sales rep, Jimi, was knowledgeable, super friendly and wasn’t one of those pushy salesmen. He went the extra mile to get me the car and payment I wanted. I went home a very happy customer. I will definitely be sending my friends and family here in the future! I highly recommend working with him!
Bought my first on lot vehicle here. Everybody was extremely friendly and took their time to help me find the right vehicle for me. Markus was especially helpful and understanding. He helped me with any and everything I needed. Great place and great customer service. Definitely will come here again if I’m looking to invest in another vehicle.
I purchased a new V-Strom 1000 from these guys in late January 2020. They had the be price in the valley and gave me what I wanted for the bike I traded in. Corey Z. was extremely professional and knowledgeable, the whole transaction was fast and smooth. Based on my personal experience, I would highly recommend. As a side note, they have a great inventory of used motorcycles as well. I came in to look at a used BMW and rode a new Suzuki off the lot instead.
Today we were helped by Saul and our experience was fantastic. We were having difficulties in making everything work in regards to financing and Saul worked very hard to get things down to where we could actually make a sale with him.
This is the second time Ive done business through South Pacific and its been very pleasant both times. Each salesman (today was Saul) makes it clear theyll go above and beyond for their customers 👌
Purchased a vehicle for my wife at SPAS through Jimmy and had a great car-buying experience from start to finish. Jimmy was straight to the point, helpful, and made the process go very smoothly for us. We were out the door quickly and love our new purchase!
South Pacific is awesome. Ray has helped me multiple times now with my families auto purchasing needs. Thanks Ray.
Saul did an amazing job ! We loved our experience he really explained everything thoroughly and made us feel like we were in great hands 10/10 would recommend !!!
Marcus helped me out, and I would give them 4.5 stars if I could. Marcus was awesome. I overheard someone else working a deal when it was obvious the people werent yet ready to buy, but he said some stuff, and got them to sign still. I get it, you have to make money to help people, but I value other things more. That being said, while I wouldnt send my grandma here (I dont think Id send my grandma to any used car dealership alone), I would send any competent car buyer here. They do seem honest, they just also hustle to meet their numbers I think. Super friendly people though.
Saul was really helpful and friendly. Fair and honest at this dealership.
Made an inquiry call and was treated with respect by Marcus from the very beginning. He listened to my questions,concerns, and needs. He helped me get the vehicle that fit my needs within MY budget.
If you’re looking for a reliable, cost effective all around excellent experience come down to South Pacific Auto in Albany, Oregon. This is my second purchase and I’m very pleased with Sal Ochoa’s experience and pleasant salesmanship. Also Brady Sell for taking exceptional care of us. This is the only dealership we will purchase from.Thank you so muchDelina Contreras
Saul was confident from the very beginning! Thank you for helping us take this big step! We will be sending everyone we know here. Your positivity is contagious!
Absolutely fantastic service. They work really hard to get you the best deal.
They sell lots more stuff than just great cars!
We bought a 2008 GMC Canyon from them. When they try to sell you a warranty it’s usually because they know something is wrong with it, thank goodness we bought it. Every vehicle that is ten years old has problems but not two days later the check engine light came on. I almost guarantee you they knew it had issues. Since we’ve had it we’ve had two replace to catalytic converters, had an oil leak, leak that had something to do with the heater, a water leak due to the back window seal leaking and the ignition has been replaced. Always get the car fax, we asked for it but never got it before the sale was done. Our fault apparently for not mentioning it enough that we wanted it. May be obvious but buying a certified vehicle is better or having it checked out first.
Saul Ochoa was fantastic to work with. I kept changing my mind on vehicles and he was very patient and helpful through the process.
Big Dan is hands down the best person we have worked with when buying a vehicle. We just bought a Harley Davidson motorcycle from him and it was the least stressful transaction we have ever had. Definitely go there.