My vehicle has been in service for 3 months now for a recall. When I first dropped it off I was told I had 20 people in front of me, & that in line for a loner vehicle I was like 1 month away. Month 2 comes I get told that they still don’t have the loner vehicle in that it will be in Wed. then I was told Friday then Tuesday and so on. So then they told me “we no longer let customers hold our loner cars”. THIS HAS BEEN THE MOST STRESSFUL WORST EXPERIENCE EVER & overwhelming. OKAY, so then I get told that my part was order and that the arrival time will be the last week of October. I just called today and they told me my part has NOT been order and that 20 people are in front of me. THEY LITERALLY DO NOT CARE about how you feel or what you are going threw. I’m getting told false information every single time. The service here is really bad to the point that management does not even do anything about it. This is my 3rd Hyundai purchase & will be my LAST.

Deaundra Williams is SUPER! Professional, Knowledgeable,and straightforward. My previous experience with another Hyundai dealer is what lead me to Albany for service. I left with a brand new 2022 Hyundai Tucson!!! I would highly recommend them!!❤️❤️

I had a great experience at this car dealership today. My Sales Professional Brandon W. was very attentive and was with me every step of the way during the car buying process. He kept checking up on me while things were coming together and made sure things were fine. Would definitely buy from here again!

Shouts out to an amazing salesperson Mr.Jeffrey Williams...He went way above and beyond to help me drive away with a 2021 Hyundai Tucson without going over my budget and not to mention all the wonderful warranties.. I would definetely recommend him as the go to person to all my family and friends if you are looking to purchase a car.. I went from a 2013 to a 2021... Thanks again Mr.Williams

Love Love My New Venue that I got this morning!!! So excited to have been able to happen. Huge thanks to Mike Robinson and the Hyundai team! He worked hard to make sure I could drive away w this car today that stayed in my budget! Lets not forget the amazing warranties! That alone sold me on Hyundai the first time when I bought my accent.

My experience was awesome. The buying process was so easy and most of the work was done over the phone I just had to go pick up the car. DeAndra, my salesperson, worked with me for weeks until she found me the perfect vehicle for me and my kids. The 2021 Hyundai Sonata is loaded, spacious, stylish...just right for me!

My experience at Five Star Hyundai has been great. I purchased my 1st Hyundai Elantra from here and now I’ve purchased my 2nd Hyundai Elantra from here. This is a great place to get a car. Also, I would like to thank Deandra Williams for her patience, professionalism, and kindness during the process. Thank you so much.

My Boyfriend and I brought a car from Five Star Hyundai our sales woman Shaquandra was awesome she did everything that she could to make sure we left in a new car I would recommend her to anyone

I took my car there to get a diagnostic of what was going on with it. I told them the things that was wrong but I wanted them to fully inspect my car. Well they came up with about 11,000.$ worth of stuff that was Supposedly was wrong with it. Well they said my turbo was whining which they changed 9 months ago. So I left and on my way home my alternator went out. He never said anything about that. Well I replaced that and the whining stopped. So I figured I needed a second opinion so I took it to 5 star in Warner Robins and they have found less than 2000$ worth labor and all wrong with it. My turbo was fine and a lot of other things they claimed was wrong with it wasn’t!!!! They knew I had a very good Warrenty and they about pay for everything so I am assuming they was trying to rip my warranty people off… my warranty pays for the diagnostic fee but would only pay for one so I had to pay Albany 207$ and asked since they completely done a false diagnostic would they refund me my money and they said they would call me and never did. I also waited until Warner Robins got through with there diagnostic test to compare them both before I said anything to Albany. I honestly feel as though They completely screwed me over and was trying to screw over my warranty people! I suggest to never take your car here. It would be different if they had tried to make things right or at least called me back and talked to me about this situation. If they had of done that I wouldn’t have never put this on here. But I have plenty of evidence to support what I’m saying on here is true! Don’t trust them at all!!

Hyundai of Albany has provided service to my vehicle for over 5 years, and I will recommend them to anyone for their service needs. The service team is always quick to get you in and answer all questions or concerns that you may have.

Damien was such a joy to work with. He went above and beyond to help get my Venue. I would highly recommend him and Fivestar

Love Five Star Hyundai of Albany. I always have a good experience there!

My experience was Great with Five Star Hyundai of Albany! Deandra was Awesome! Please go see her!

I came to service and Deandra Williams was so nice and she asked me did I need anything.Wonderful customer service

She was very nice and helpful. And great with the appointment setting Ms. Deandra Williams

DeAndre Williams helped me, and was very friendly and helpful. Experience was great overall.

Deandra Williams very helpful gave me what I was looking for !

My name is keeshaun harris and I just got my car June 1st well today is 7/30 and the pass few days I’ve been back and forth to dealer I’m tired nobody has any loaners and nobody can fix my car until September I feel like this is very unfair seeing tho all my stuff and work that has to be done is covered by the warranty I supposedly got a NEW CAR I’m not understanding why I’m going thru this literally sitting at home with my car outside because nobody has a car for me to get my stuff fixed HORRIBLE THEN I SIT IN EACH DEALER LIKE IM ON THE CLOCK ITS ALWAYS ALONG WAIT THIS IS ALL TO MUCH FOR ME MY DAD JUST DIED AND NOW MY BEAND NEW CAR THAT ONLY HAD 175 on the dash has a transmission issue now I guess🙄🙄🙄

Michael Robinson for Five Star Hyundai provided excellent customer service when I was shopping for a vehicle. He took his time as we explored the different options, and searched other locations when what I wanted was not availalbe on their lot!! Thanks Michael!

Excellent customer service from Deandra. She went above and beyond. Go see her for all your Hyundai needs!!!

Awesome! Jai, Service Manager, one of his word with a million pressing needs on his mind. Chris Macleod, a Master Mechanic, willing to donate his blood to the project (front bumper replacement, brake overhaul, mirror repair, inner wheel well replacement, and belly pan replacement). Ive been around cars nearly 60 years as not only a driver, but a mechanic and I came away from the experience with a bucket full of new knowledge. Im so Happy knowing my Genesis is now in the very Best and Safe condition. You Guys are GREAT! Thank You!!!!!

From day one its been a nightmare. I was never showed anything about my new car which I bought 2016 October it is a Hyundai Santa Fe 2017. I had to drive 50 miles and come back to see this guy named Byron who showed me all points of my new car.I think Cedric was the salesman. Every time I have it serviced they forget to do the right milage, forget to do fuel injection, wiper fluids. Right amount of air in the tires. Its always something. I have had to even come back. They lost my lug lock then replaced with another one and said it will work. Well I wanted a new one that was not greasy and was made for my car not one that just works but does it work properly. The last time the lady assured me one person I requested would do my 60,00 mile service they put the wrong service milage in the computer. This lady was more interested in selling me another car than what she was suppose to take care. Of course the guy that was suppose to service my car could not This day that was scheduled 3 weeks ago. The new guy at the window in the service area was super nice. None of this was his fault. This is just part of the problems I have had with this place. This Mr Walker was so rude he wouldnt return my call about the lug lock. I worked on this for about a year. The service guy in the customer service area before this one was so rude he said you are not getting a new lock My car was paid off in 3 years through Hyundai. I will never buy another vehicle at Five Star Hyundai in Albany.I could ad more to all of this but no one you email or talks to really cares. They just refer you back to the service department! There is never a really great compensation for all that I have put up with except one little oil change. Thanks for hearing me out. I am a senior citizen and this really upsets me from day one. This company has changed hands 3 times and is still no better. People just half do their jobs. Wonder what I will find wrong today!

Big shout to a wonderful salesperson Ms Kiersten Williams she excellent!! She went above and beyond to make sure I walked off the lot a very happy customer. She knew I wanted the 2021 Dodge Durango SXT and nothing else and she made that happen for me. Thanks so much!!!

I was not looking to trade in my vehicle but I am so glad that I did. I really love my new Hyundai and it gives me great comfort while traveling on the road. Thank you Five Star Hyundai!

Jordan was amazing today she has excellent quality and experience

Came in dealership Deandra Williams was so kind and professional. I recommend her.

I purchase 2 brand new cars this year with Hyundai of Albany! Marian Harris was my sales rep and was by far the best sales rep a person could ask for! She made the process so easy and answered every question I had! I will defiantly be referring her more business!

Great customer service! Michael and Deandra did everything possible to give me a great deal. Definitely recommend!

Charles, the Manager, is absolutely great to work with, along with salesman Michael and closer Andre. You leave there premises a very satisfied customer.

Deandra is so sweet and professional.. I would recommend her to everyone!!!

Miss Deandra Williams was very helpful and a pleasure to talk with. I will be visiting 5star again.

I recently purchased a palisade. My entire buying experience was hassle free and could not have asked for a better experience.. From my salesman to the finance dept. I am a happy customer.

Nice, accommodating, Great sales people.

The entire experience lived up to the Five Star name. The salesman, Bengy, was great. Extremely helpful, courteous, patient, and thorough. He went the extra mile to make sure we were taken care of. The financial manager was friendly, knowledgeable and not pushy. He has a passion for the work he does and for the company. Everyone we talked to was so friendly and the overall experience was awesome. I have already been telling folks to call Bengy at Five Star!

Definitely would recommend this place great customer service and e elect vary satisfied thanks ms Marion we greatly appreciate you

Elizabeth is very happy and sweet!

Our car was taken in for an oil change and tire rotation. Somehow the tech did not read the work order and did not rotate the tires until I told him when he was returning the car to the customer pickup area. Luckily, I was outside observing during the entire service. When I got in the car, it had grease on the door and at the ignition start button. I opened the hood and noticed oil had been spilled on the cowl and engine cover. When I got home, the car was leaking oil from where the oil plug had not been re-tightened properly. The team there was very apologetic about the incident. This really could have been a catastrophic failure with oil leaking. Ms. Elizabeth at the service counter was very professional and nice to work with. I hope this is a one off as I know they are better than this. I look forward to giving a five star rating for my next visit...could only squeak out two for this one.

Great service from your sales representative Jeffery Williams. He went above and beyond to help us get your new Venue.

Well to start off I had a wonderful experience my Salesman Michael Robinsons did an awesome job and made it very easy in the purchasing of my new car I highly recommend this place to anyone if you are considering purchasing a vehicle they are very understanding and definitely do there best to get you in a vehicle.

Deandra is great help if you go ask for her!!!!!

Great experience!, Mike Robinson helped make a way to put me in a better car easily.

Good job good visit

GREAT SERVICE WILL RECOMMEND FIVE STAR HYUNDAI OF ALBANY TO AND FRIENDS

Akelah is the best sales person. My one stat rating is for the Service Dept. I took my 2020 Accent in for service told the Service GM of what my car was doing he said it probably needed the oil change i went about my day my car was STILL acting wierd I took my car BACK AGAIN THAT DAY and nothing was done!!! The next day my car messed up 100% not drivable! Now i might have to get a new transmission all because THEY did not listen to what i was saying!! Now my car has been in the shop for 5 days at another Hyundai Dealer and i have no vehicle to get around! The service department is a JOKE!!

Was able to walk out with 2 New cars, (2021) No money down, 1 trade in. Hadn’t even planned on it. Thanks Demeco, Mike, & Demarcus.

Akelah, thanks so much for the service today. My first car has came from you guys & I can say that I’m truly satisfied. You’re greatly appreciated!

I hate to write a negative review on a business, but sadly the sales manager, Kevin Miner has left me no choice. 1. The vehicle I agreed to buy was replaced at the last minute with another that had different accessories. Kevin agreed to send the accessory which was included on my we owe you statement along with permaplate which also has not been provided. 49 days later, still no part. 2. They also sold me a GPS tracking system . 49 days later....no system activation.I have requested a refund of the GPS system, Kahu, because it is really nothing more than a dealer inventory tracking system with ZERO end user support (I cant get them to turn it on, because they only work with dealers) and I have also requested the missing accessory or compensation. I have complained to Hyundai corporate customer satisfaction who could not care less but did say they would contact the dealership. Im unsure if they did, but I have gotten no response.To date its been 49 days since my deal was signed and Ive been nothing but lied to and ignored by the dealership. This is a shame given it was the 3rd vehicle purchased with them by our family. Needless to say there wont be a 4th.**Edit** Bumping up to 3 stars because they did finally resolve all the issues. It is a shame it took almost three months.

Poor customer service. Service staff did not communicate as stated for the initial and throughout my visit.

Sandra goes above and beyond to get you riding.

Akelah was amazing! She was extremely helpful and energetic throughout my purchasing process. Great customer service!

Akelah Daniels was great. She was very educated and customer friendly. Excellent customer service. Yet we couldn’t come to an agreement on purchase.

I felt this dealership was very friendly and they go the extra mile to make you feel comfortable about your purchase.I will definitely recommend them to my family and friend .

PLEASE DO NOT PURCHASE A VEHICLE FROM THESE CROOKS!!! THEY DO NOT HONOR WARRANTY!!! ITS A HEADACHE TO EVEN GET YOUR VEHICLE SERVICED HERE! AFTER 3 WEEKS OF TRYING TO SPEAK WITH THE GM (CJ) VIA PHONE UNSUCCESSFULLY, I DROVE FROM ATLANTA GA TO SEE HIM IN PERSON. THINKING MATTERS COULD BE RESOLVED WITH THE GM AND FIVE STAR WOULD DO THE RIGHT THING AND HONOR THE EXTENDED PLATINUM WARRANTY WHICH WAS PURCHASED WITH THIS VEHICLE, I LEARNED THIS COMPANY IS VERY DISHONEST. NOT ONLY IS THERE FALSE ADVERTISING, THE CAR FAX REPORT OBTAINED WITH THIS VEHICLE WERE FALSE. AFTER MATTERS COULD NOT BE RESOLVED WITH THE GM, I ASKED FOR THE CORPORATE NUMBER(HEADQUARTERS) AND FIVE STAR REFUSED TO SUPPLY ME WITH A PHONE NUMBER OR NAMES TO CONTACT THEM. INVESTIGATING FURTHER, I CALLED MACON AND WARNER ROBINS FIVE STAR AND RECEIVED A NUMBER TO CORPORATE WHICH TURNED OUT TO BE A VOICEMAIL.CONSUMERS/CUSTOMERS, PLEASE SEEK ANOTHER DEALERSHIP TO DO BUSINESS WITH. THIS HAS NOW TURNED INTO A CIVIL MATTER!!!! THIS COMPANY SOLD MY 21 YEAR OLD SON A 2017 UNSAFE LEMON AND THE PLATINUM WARRANTY HE ALSO PURCHASED WAS NOT HONORED! MY FAMILY AND I WERE GIVEN THE RUN AROUND FOR 4 WEEKS ABOUT THIS CAR WHICH THEY CONFIRMED HAD A CHEVY WARRANTY REMAINING AS WELL AS AN EXTENDED WARRANTY WE PURCHASED IN ADDITION. CHEVY STATED THE WARRANTY WAS NOT VALID,IT EXPIRED IN MARCH WHICH WAS BEFORE MY SON EVEN PURCHASED THIS CAR. THEY LIED ABOUT THE DETAILS OF THIS CAR AND THE WARRANTIES. MY SON PURCHASED THIS CAR AT THE END OF MAY 2020 AND ITS JUST NOW AUGUST 2020. (3.5 MONTHS)THEY ARE REFUSING TO REPAIR THIS VEHICLE EVEN THOUGH AN EXTENDED WARRANTY WAS PURCHASED. THIS COMPANY HAS BEEN IN BUSINESS FOR 50 YEARS,BUT ONLY ACCREDITED BY THE BBB SINCE 2018. (SEE COMPLAINTS ON BBB WEBSITE) PEOPLE PLEASE DO YOUR RESEARCH BEFORE PURCHASING A VEHICLE ANYWHERE, BUT THIS COMPANY IS NOT RECOMMENDED.

Deandra was great help

Deandra assisted me I will be back

Made the trip down from Atlanta because I saw a vehicle that I was in the market for. Andy Houston and Derico made it worth the 2.5 hour drive. Fair deal, professional and easy transaction!

These guys were extremely patient and very helpful throughout the entire process! They really listened to our needs, worked around our busy schedules and explained things very well! 5 stars!

Chris got my oil change in and out, Quaid reminded me about my first free oil change, and Jeffery Kyles made sure my wait was full of laughs. Will definitely be bringing my car back for future services.

I experienced the WORST CUSTOMER SERVICE EVER! I called to have a tire repaired because of a nail. The operator was VERY RUDE and did not allow me to speak with a technician. I keep being transferred to a voicemail. When I finally was able to speak with a tech guy to inquire about getting the tire repaired, he stated he would call me back. As of this moment, I still have not received a call. NEVER AGAIN

Service was prompt and friendly. Quote was accurate. Shuttle service was reliable. I will definitely be back!

Thanks to Derico and Big Country for being awesome and very helpful in the purchase of my new vehicle. They have excellent customer service and I am very happy to be one of there customers.

I took my 2010 Veracruz to the five star Hyundai dealership in Albany ga for a reoccurring recall. I would like to thank Jai ..Awesome service manager. Who stepped in and helped make this experience a very pleasant one as well as Chris the mechanic that serviced my car who was very honest, in spite of a coworker challenge, he handled it well......thank you for standing for the customer .. and honesty. that goes along way.

My husband and I are from Ohio and we’re on our way to Florida for a vacation our Hyundai Santa Fe broke down the motor went out we were stranded here in Albany Georgia so we went to five star Hyundai of Albany and just let me tell you the people there were awesome they went above and beyond to help us out they got us a car and got us on our way and are going to fix our car so big shout out to Chris Macleod, Jai Walker, and Elizabeth Carter for helping us out you guys are so freaking awesome thank you so much❤️Phyllis Ball and Brandon Tibbs

On a trip from Alabama to Florida, our car had engine trouble. We stopped in Albany at Five Star Hyundai, and even though it was a Saturday and there was not a mechanic, they took very good care of us. They gave us a loaner car so we could continue our trip, they ordered a new engine for us, and on our next trip we picked up our car, which had been repaired. We got first-class treatment from the service manager, Karl Barry. Im so thankful for the kind and generous treatment that we received.

Akelah Daniels leadership and customer services are very up to par, She made sure that we chose the right car and also made sure the price was just right for us as well . They way she helps and guide you while your looking for your new vehicle is oh so outstanding and I’m very much excited to say we Jus got us a brand new Hyundai thanks to her!

David Moore was fast, efficient and professional! Im really grateful for Hyuandais help as I was stranded and they got me fixed up and back on the road on about an hour! Thank you!

We really enjoyed our experience. The staff are friendly and knowledgeable. Our salesperson, Anna, really worked hard to get us a good deal on the car we wanted! The process was long, but rewarding! We got the car we wanted and we love it! I would recommend anyone looking for a vehicle to go to Albany Automation.

The Hyundai side of Five Star provided great service! I called on a Monday morning with a check engine light and my repair was completed and car was ready within 3 hours. It’s service like that that will keep customers coming back!

Very satisfied with the service! Akelah was excellent! Rico was also amazing!

Marian at five Star was excellent!!! She talked to us and helped find exactly what was right for our daughter! Thank you so much for everything! You are so kind and awesome to work with Marian!

Very unhappy with the service department. My 2013 Hyundai Genesis Coupe has been in and out of this shop since July and I am nowhere closer to getting my vehicle back to an operational level. Never heard from the general manager throughout my entire process. An organization that doesnt have or make the time to appropriately address the concerns of its customers is not an organization I want to do business with and doesnt deserve the name five star, but one star.

Akelah was very hepful. She made our experience a great one. Thanks a lot

Marion at Hyundai of Albany is the best! She has the best personality and is very helpful and understanding of people’s situations. I would definitely recommend asking for her on your next purchase of a vehicle down there.

Our experience buying a car from AutoNation can be described as, excellent! Their sales team go out of their way to be helpful in all aspects of the process. We couldnt have asked for a better or smoother transaction. We would highly recommend AutoNation Hyundai to anyone looking to buy a quality car at a good price!!!

We absolutely love Marian! She is knowledgeable, professional and just plain nice. We bought two vehicles from her. And when we need another one, well go see her again. Thanks Marian

Great customer service

Akelah Daniels simply awesome......very friendly fell in love with her .... she hooked me up .with everything I needed.. Thank you Akelah

The young lady at the HYUNDAI place was very friendly. I could tell she was new and still she has very helpful, well informed with the situation and extremely accommodating.

I had an excellent car buying experience with Five Star Hyundai. I came from out of town and was able to communicate with a young man named Zodie Bowen. He was very professional and prompt when answering calls/emails/text. When I arrived at the dealer he made me feel right at home and did not pressure me or give me a hard sell. I genuinely felt that he was working to get me exactly what I wanted and that is very rare in sales. Also he was very prompt in responding to text/calls and emails after the sale which is virtually unheard of. If you have an opportunity please ask for Zodie, you will not be disappointed.

The service department is a disgrace to the Five Star family. I SPENT TWO HOURS THERE THIS MORNING FOR A SCHDULED OIL CHANGE. Never visiting the service department again and I have free maintenance plan. I rather pay than spend my time there.

Everything was professionally done and good timing for my vehicle to be picked up

Chris and his team did an amazing job with my car. Chris kept me updated on everything that was going on. Im so glad that I got to meet someone like them excellent job guys. 5 stars from my boyfriendand I

The best experience I have had buying a new car. Everyone was nice, they made our time at the lot as minimal as possible. Love my car and would highly recommend AutoNation of Albany to anyone looking for a new vehicle. Kristie Hortman was awesome to work with and she made sure everything was ready for us when we got there to sign the paper work. We did not have to wait more than a few minutes. I think overall we may have spent an hour, maybe an hour and a half at the car lot from start to finish. That is a new record!! :D

Very fast and professional service.

Service Department is terrible. I have been there twice and they did something wrong both times. No more for me.

Not so good. The dealership didnt have the part I needed.

I spent a ridiculous amount of money for a new remote for my car and had it synced to my car. I drove 5 miles down the road and did some shopping. When I got in my car, I was sitting inside with it running for about 3 minutes and my entire car shut down on its own. Ive had no issues with my car in the time Ive owned it and find it a strange coincidence that all of a sudden, after being at the dealership, my entire car shuts down and wont start. I have to wait for AAA to tow my vehicle to Hyundai where I am charged $142.00 for them to diagnose the problem. Funny, my car was working fine before I took it there and they are going to charge ME to find out whats wrong. Worst dealership Ive been to. Again, how coincidental that something goes wrong after theyve messed with it and then charge ME! Then they want $700 on top of diagnoses for a part that costs all of $120. Even at $50 an hour for a job that shouldnt take more than an hour, where does the other $500 go? RIP OFF! Needless to say, I then had to have the car towed to my home. So 2 tows and $400 for a new remote and diagnosis later, VERY UNHAPPY!!

Great customer service but I would have really appreciated a car wash since I spent so much money there. Besides it was there from 8 am until 4 pm. A wash was in order.

I was there a week ago and got a new Hyundai Sonata. Thank you Brandon Compbell aka Big Baby for your great service. Go see Big Baby!

Great customer service and quick work.

Everyone was professional and polite, but they estimated it would take 45 minutes for an oil change and it ended up being 1 hour and a half, twice as long.Evidently, the others in the waiting room encountered the same overrun time-wise. It would be helpful if you are going to take twice as long as estimated to update those who are waiting. Plus, I happened to be outside when my car was driven outside the maintenance entrance and I followed the service man into the desk, or I believe the wait would have even been longer based on the activity at the desk.

Akelah daniels awesome

Iron Man Edition helped my son get the car of his dreams awesome

Outrageous! Charged my daughter almost $70 for a standard oil change which normally cost me $40.

I recently came up there to schedule an appointment for maintenance, the service advisor nikkie Oakes was friendly and very professional and helped me with a lot of information! Will definitely recommend .

For transporters:Fairly safe and ample parking for trucks/trailers.No head facilities after hours.Restaurants too far away to walk to but many located a short drive across the Interstate.

My daughter took her 2013 Hyundai Sonata in for an oil change just like she normally does. Not knowing upon leaving that her oil cap was not in tap she proceeded to head back to Americus Ga. Once she arrived in Americus she realized something some seriously wrong under the hood because she smelled burnt oil. She notified me, her mom, about what has inspired and I initially tried to call the dealership right then. It was closed. So the following morning, I got up calling the dealership so that I could talk to someone about the situation. I finally talk to someone in Buford Ga at the call center. She also tried to reach someone at AutoNation Hyundai but it was a no go. When I finally got to talk to someone and I told her about the situation. She tells me that I have to get the car towed over there to them and I said no I will not be doing that because this was not my fault. This person goes by the name of Jacob. She is very disrespectful in regards to others property. In my opinion, she acted like the technician had done nothing wrong. I told her to get in touch with the manager, and she no will not because it is his day off. My response to her was so what my daughter is without a car over the holiday weekend. What did she care because she said all the cars was loaned out already. I would not recommend anyone taking their vehicle here for any type of service because it is terrible. What if that car would have blown up because of all that oil leaking everywhere under the hood. What would have been her response then if something would have happened to my daughter while she was driving that car. People like her dont need those type of positions because it can cost the dealership a lot of money in the end.

The folks at Hyundai in Albany did an excellent job for me. They got me right and seemed to do a complete job. They even told me Ihad 3 recalls (minor things) and we set up a time to take care of that.Good job!

Horrible. Simple brake issue was not solved. My car was kept of over a week even though I had a scheduled appointment and it was covered by an extended warranty. I called for updates and was left on hold for 30 minutes on 6 separate occasions. I left messages about 15 times and never received return calls. The person I spoke with at the location was rude and accused me of lying about calling for updates. And then tried to overcharge me for the repair. The car was not repaired and they actually made it worse! Took it back and they kept it 4 days and still did not fix anything. NEVER GOING BACK.

Personal were very professional and courteous. They worked as quickly as rhe could on the vehicle. Excellent job done.