Exceptionally friendly and helpful staff. Limited furniture on site, its supposed to be customizable but the color options for tables were pretty limited. I found that none of the chairs were comfortable either, so we continued to another location for our purchase.
Our swivel chair is meticulously made. Every seam is perfectly lined up(its a bo;d plaid charcoal and cream.) Although it was more than we wanted to spend, and we waited 5 months to receive, it was worth it. It should avery long time! Lost one star for the wait.
Steven from Ethan Allan helped us locate a beautiful glass dining table that was out of stock online. He looked up in the warehouse and helped us place the order. All of this in the middle of the pandemic in 2020. He was very helpful and showed great customer service. I highly recommend Steven!!!
I worked with Steven in finding new bedroom furniture and he was beyond helpful. From obtaining more information on my space and design preferences to working with me in the showroom to find the perfect pieces, Steven was professional, friendly, patient, and incredibly knowledgeable. He is truely an asset to Ethan Allen and I highly recommend Steven and Ethan Allen for top notch customer service and high quality products!
I relocated into my new home February of 2020. Steven designed my interiors using the pieces I owned, my antiques, and new interesting pieces from the store, that added greatly to the décor. Steven is easy to work with, and always looked for new suggestions or ideas to get the best possible product. I highly recommend Steven.
Yesterday my new loveseats arrived and I LOVE them.They have transformed my living room. While in the store I worked with Steven picking out the loveseats and fabric. He was incredible patient. I finally picked the fabric that I thought would work. Steven could tell that I was not 100% sold on the fabric and offered to come to my home. At first I declined but then he reassured me that he was happy to come. Boy was I glad Steven persisted. What I had picked out was all wrong and Steven helped me pick out the perfect fabric. My living room looks amazing. While Steven was at my house he suggested that I have my dining chairs reupholstered in a similar fabric. He even recommended a great upholsterer. Steven is a great designer. He has great ideas because he listens to what you are saying to him. He gets you to where you want to be. Thank you Steven. Ethan Allen is lucky to have you!
Steven was a pleasure to work with and he was very helpful in walking us thru the various options of fabrics for the sofa we purchased. We appreciate working with people who have a passion for what theyre doing, and Steven is just that person.
Sam, at the Colonie store was so helpful in getting me the best fit for my space. He is knowledgeable, creative, and calm, great attributes is a designer. Sam is the reason I feel so comfortable at Ethan Allen.Diane Ryan
Hi Sam, i want to thank you for the beautiful furniture you suggested for us in the condo. Everyone comments on how beautiful everything looks and how well it blends together. The couches are so comfy as well. Please remember we are in Kennebunk and would love to see you. Lots of hugs, Sharyn
The designer with whom I worked (Steve Dean) provided an exceptional experience, from start to delivery. Highly recommended.
I finally bought the bedroom set I’ve always wanted. Working with Steven has made my experience with Ethan Allen not just a successful one, but an enjoyable one!
Amazing shopping experience! Upon entering the beautiful showroom I was greeted by sales representative Christopher Lyden. He was patient and helpful and guided me to exactly what I was looking for. He came to my house to choose finishes so that I could be sure they matched my existing furnishings. Furniture was delivered earlier than expected. Delivery team was prompt, polite and efficient. Customer service is lacking in so many businesses these days but not at Ethan Allen. Great experience from shopping to delivery. And of course the furniture is the same top quality you would always expect from EA.
Marla Dennis, Design Center Manager, was extremely prompt and attentive, responding to my inquiry and follow-up questions as well. It was a pleasure to connect with her. She is a great ambassador for Ethan Allen!
Ronni did an awesome job designing my living space. Everything fits in perfectly and was exactly what I was looking for. I bought Ethan Allen furniture 25 years ago and the quality today is as excellent as it was then. I highly recommend Ronni and Ethan Allen furniture.
Very nice store with excellent staff and quality furniture. Window treatments are available. Staff can help design layouts and recommend color schemes. Good store to do business with.
I worked with Ronni Rosenfeld on several projects at our prior home. When I found out she was now at Ethan Allen, I reached out to her for help in our new home. She helped us select a beautiful bed and made sure it fit in with all the other elements of our bedroom. I now have the bedroom of my dreams!
Marla Dennis, Design Center Manager, is on the ball!! Each time I have reached out to her with a question she returned my email almost instantly.I appreciate her diligent attention!
Sandi was lovely to work with! She was knowledgable and had great suggestions for what furniture worked well in our home. Her home consultation was helpful, especially when choosing fabrics. Sandi took our lifestyle and pets into consideration. We are so pleased with the quality and look of our new furniture! I highly recommend Ethan Allen!
Sam is knowledgeable and helpful.
I think the staff is very helpful. It was good sitting down with them to describe what I was looking for. I am now the happy owner of a couple pieces of furniture that I hope to enjoy for a lifetime. I plan on returning for a third piece.Id say that the prices are up there but you get what you pay for. My furniture is awesome!
Working with Sandi was great. She was so helpful and really listened as we explained what we needed. We loved her ideas and our house looks great.
Beautiful design studio! I definitely recommend a visit here for some visual inspiration, and to see the real deal as far as the furnishings, etc. go, as opposed to shopping online for the pieces desired. Here you will find some helpful, talented professionals who are readily available to transform your home. ****Claudia, who is a district manager, and is often located on site here ...is just THE BEST!****
Great selection of timeless American furniture. Warm, friendly, and attentive staff without any high pressure sales technique. Sam, in particular, is excellent.This store in particularly stocks a good variety of floor models and other marked down pieces that can be quite affordable. It’s worth checking in frequently as inventory and prices change frequently. There are also a number of great accessories (lamps, pillows, art, etc.) that circulate frequently and are worth checking out.
Denise is out favorite salesperson!
We shopped at several area furniture stores for our new home. By far the selection and quality of Ethan Allen and the design pro they had assist us made our decision easy.
Designer was extremely helpful. Came to my house to help select fabric for a new sofa. Delivery was timely and quality of the sofa is excellent.
My wife and I stopped in to Ethan Allen on a Sunday afternoon looking for a coffee table. We were just starting to look had no intention of purchasing that day. A saleswoman approached us and asked if she could help. When we stated that we were just browsing. She couldnt take the hint and proceeded to ask us about the style of our house, how much room we have, our other furniture, etc. We entertained a few of her questions but then told her we were really just looking and proceeded to move on. As we were heading for the door, she approached us again and began peppering us with more questions, including asking us for our name and address. We asked why she needed that information and she huffed and stormed off.I know the Ethan Allen salespeople bill themselves as interior decorating consultants, but we were not looking for that. Some people just want to come in and buy one piece of furniture. We purchased our bed frame at Ethan Allen about a year ago and had a much better experience, but weve run into this woman twice now at this store and both times she has been pushy and rude. We will not be going back to this Ethan Allen.
Great quality furniture just severely overpriced
They are focused on their pending move to Wolf Rd. Helpful, friendly staff.
Nice place but you pay Thu the noseTo buy chairs and others things
Good design and high quality
Hreat.