Wes Harrington was the gentleman who helped me service my vehicle. Always professional. Very detailed and let me know of additional issues that were detected during the 360 inspection. Great service! Will be going here as long as I own a Honda. Keep up the great work.

My cars oil was changed and several other areas of my car were reviewed and passed inspection. My car was washed and that was worth a million dollars to me. Earnest Walton handled my cars work and review with total care and professionalism. Ernest explained everything to me so I could understand all the work done to my car. His approach and effort was everything, I could have expected and/or needed.nest

I didn’t have an appointment but was in need of a battery so I drove into the service department at 4:50 pm. The place was immaculate . I was immediately greeted by a technician and I explained my situation. I expected to make an appointment for the next day since they closed in 10 minutes. The technician called another coworker over to replace the battery and then escorted me to the check out to pay the bill. I pulled away from the dealership at 4:57 with a brand new battery. I know it was a simple fix but I really appreciated the service and professional attitude of all the staff I encountered. Lia Honda Rocks! I will definitely be back!

Joe Calabucci greeted me the moment I arrived for my oil change. He was friendly, personable, courteous and knowledgeable. My Accord had 30,000 miles so at his and Hondas recommendation I asked that transmission and brake fluid be replaced. I explained that I was scheduled for a doctors appointment and he assured me the car would be ready in time despite the added service. Joe was true to his word, all service was completed, the car was washed and off I went to continue my busy day.

My service coordinator was Ernie Walton. It was the first time I had worked with him. He was very professional, attentive and kind. I felt very comfortable that he would be sure all the services were done appropriately. Ernie called me about some additional service recommendations, but was not pushy, just informative. I was very satisfied and would like to work with him again in the future.

Had an issue going back to early summer with the AC on my 2016 Civic. It made a funny sound when it was on. Another local dealer said there was nothing wrong. At Lia the problem was diagnosed as a bad compressor. The compressor along with the AC line was replaced, under warranty, and the problem was resolved. Glad I got a second opinion. Now the AC is running like new. Many thanks to Joe, the service advisor, for pursuing the issue. Thank You!

They really care about you and your car, if your car needs something they tell you, no pressure! If you want your Honda taken care of properly go to Lia Honda!

I have been visiting Lia Honda for automobile service for a few years now and have always been happy with the service provided. My service advisor, Joe Calabucci, provides good recommendations, and I have always been happy with the service groups work. The prices are reasonable, especially for a dealership. Would definitely recommend.

Absolutely wonderful! The service at Lia is great. Ernest Walton took excellent care of my vehicle and was very friendly. I would trust him with my car every time!

It has been many years that I have been coming since I bought my first Honda Civic I have leased 2 HRV’s and will be a third next year or may be even purchasing this time.. The best service and professionalism there is. As long as I am still driving they will be my choice.Keep up the good work Thank You

Service department is really friendly and helpful. Joe Calabucci is professional and knowledgeable, listens to and answers my questions without me ever feeling dumb for asking. I will continue to take my cars here for all service and maintenance.

Joe Wiley was my service tech. He greeted me professionally and thoroughly reviewed the services I wanted for my car. Work was completed and car was washed within time frame. Final cost was less than I expected!

Ernie Walton was my service advisor for this visit. He was courteous and helpful and the work was accomplished on time.

Steve Smith is the best service advisor, he always takes great care of my daughter and I. Thanks Steve!

Enjoyed working with Ernie Walton. He was very professional and had a great sense of humor too!

My ac was blowing hot air joe calubucci had it fixed right the first time and his estimate was spot on,,,,wtg joe good job

Ernest Walton is always very friendly and helpful when I come to get my car tuned up. He was very kind and walked me to the new customer waiting area and answered all of my questions. Thank you Ernest!

I came to Lia Honda to purchase a car. Jay Birnbaum was very helpful, knowledgeable, and very patient. I just want to say thank you.

Crackle in radio. Common problem. Repaired under warranty so no cost to me. Lia Repair Rep Joseph Perry was excellent.

Cory advised me to stay with the factory finish which I thought was the best idea. Thank you Cory.

Work was done on time and staff were friendly and professional.

I went in for an oil change today and they found a few things that needed to be addressed right away. The staff member was very friendly! (from the moment I got out of my car when I arrived there.) He explained everything to me. This staff member had exceptional customer skills. He was great! I will take note, to notice him at my next appt with Lia Honda of Albany, to get his name. Thank you for taking such good care of me!!

Kudos to Service Pro, Steve Smith!

Lia Honda of Albany is my go-to for all things Honda; sales (Jay), service (Joe). I wont go anywhere else; period.

Not particularly satisfied with the service Representative Management and Managers.Lazy! Self inflated view of themselves on exactly what they bring to the table.Be Prepared! Know your Basic Information FIRST! Do your own personal homework! No matter where you go.

Ernest Walton was informative and professional

Is the best dealership in N.Y. . They are professional. The staff handles my 2 cars. Like I just bought them. 2017& 2018 Accord. God bless you all and the owner. Untouchable. Thank you for everything. They saved me a few times. With repairs. And my extended Warranty. See you soon

Great service.

Lia Honda is the best ! Im NEVER disappointed when i go in for services . I recommend all there staff in the service department but Joe and Christina are my two favorite people to see when i go to Lia . Thank you for everything ! #TeamLia

Fast and efficient

Know their job and take really good care of my carThank you

Have been getting scheduled maintenance there for seventeen years.

Nice job joe perry

Great place service manager was great very knowledgeable ever have a problem with your car stop by and see John he is one of the best

Very convenient!

Great service! In and out quickly, even sanitized and washed my CR-V!

Over priced... I bought my car here and went in for a 30k mile service.... This is the only place I get my car serviced since Im sure its genuine parts plus this is where I bought my car... The parts were $180. .. not bad but the services rendered for a 70 mins job cost $550 totalling $730

Great people great service

Got oil change today called them because light went on they said come in and oil was changed and car washed in less then 20 mins pretty impressive very happy

Service was great as usual. Thanks to Service Advisor, Steve Smith. Bad tie rod was not in stock, so Lia went to Keeler Honda to get the one they had stock. l was treated fairly and honestly.

Great service. When they decided it was going to take over a day to fix my truck, Steve Smith, my service advisor, got me a loaner.

This is the best Honda Dealership.

Best Honda dealer in town

Great service always......

Great Service Yet Again.

Efficient and friendly staff

Professional and quick

Good service

Excellent service